SOP Station House Management by Kerala Police

16
COMMUNITY POLICING & BEST
PRACTICES
16.1 JANA-
MAITHRI
SURAKSHA
PROJECT
GO(Rt) No:3161/2007/Home
Dtd:23/11/2007, (PHQ Circulars:
34/2009 & 35/2009)
Janamaithri Suraksha
Project 1 , the premier Community
Policing initiative of
Kerala Police has transformed
into a multi-dimensional
agent of change, from its humble
beginnings and is still
growing day by day owing
to the huge positive response
from the public. Community
policing initiative by the Kerala
Police seeks to develop
closer ties between the Police
and the citizens, and create
synergistic relationships between
local communities and
the Police to effectively deal
with anti-social activities and
crime. In the meanwhile, Kerala
Police has also enunciated
Community Policing Projects
in various other fields viz.
enhancement of Coastal Security,
creation of responsible future
citizens through today’s
students, helping in the betterment
of the living conditions
of the Tribal Population,
women safety, welfare of Senior
Citizens, improving Traffic
Awareness, spreading digital
surveillance to rural areas
with public support and so on.
Women’s safety, victim rehabilitation,
awareness against
the use of narcotics, security
of residential and commercial
areas, missing children
identification, tourist security,
railway security, highway
security, protection of environment
and security of public
places are some of the areas
where community policing
has massive potential. The
success of these projects has
been remarkable due to its inclusiveness,
community participation
and its resultant
impact on Internal Security.
The colony visits/ house visits
by the Beat Officers, working
under the Janamaithri Police
Station, are undoubtedly,
making a tremendous impact
in the domain of internal security.
16.2 Prasanthi Senior
Citizen
Helpdesk
During the Covid-19 pandemic,
a lot of issues came
1 https://keralapolice.gov.in/page/janamaithri-suraksha
up where senior citizens
needed help in terms of counselling,
medicines, psychological
comfort in solitude,
apprehension about possible
diseases, lifestyle ailments
and geriatric care in general.
In this context, State
Police Chief vide order No:
C4/13058/2020/PHQ Dated:
22/04/2020, started “Prasanthi”
senior Citizen Help Desk
under the Janamaithri Suraksha
Project for addressing the
hardships faced by the senior
citizens of Kerala. In
all Police stations,a “Register
of Senior Citizens” is maintained
to record the address
and phone numbers of all senior
citizens in the respective
jurisdictions of the Police Stations.
Prasanthi Help Desk is
collecting data from the Police
stations and randomly
contacting and checking the
whereabouts and needs of senior
citizens. Through the
District Nodal Officers of
Janamaithri Suraksha Project
(DYSPs Narcotic/ District
Crime Branch), effective implementation
of the project
is being done at the district
level and necessary help is extended
for and on behalf of
Prasanthi. Moreover, Pras-
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