SOP Station House Management by Kerala Police
124 13. POLICE JOB – A PROFESSIONAL JOB
14CRIME & CRIMINALS TRACKINGNETWORK AND SYSTEMS(CCTNS)(PHQ Circular Nos: 25/2016 & 26/2016) About CCTNSThe Ministry of Home Affairshas conceptualized theCrime & Criminals TrackingNetwork and Systems(CCTNS) project as a MissionMode Project underthe National e-GovernancePlan (NeGP). Planning Commissionapproved an outlayof Re.2000 crores (for allStates/UTs) for the Schemein 11th Five-year Plan period.This is an effort of the Governmentof India to modernizethe Police force giving top priorityto enhancing outcomesin the areas of Crime Investigationand Criminals Detection,in information gatheringits dissemination among variousPolice organizations andunits across the country andin enhancing Citizen Services.It will not only automate Policefunctions at Police Stationsand higher levels butwill also create facilities andmechanism to provide serviceslike registration of online complaints,ascertaining the statusof case registered at thePolice Station, verification ofpersons etc.1 https://thuna.keralapolice.gov.in/a) Objectives of CCTNSi. Provide Enhanced Toolsfor Investigation, Crime Prevention,Law& Order Maintenance& Traffic Management.ii. Increase operational efficiencyby reducing manualregister maintenance, eliminatingduplicate and inconsistentrecord keeping and facilitateto keep track of status ofcrimes and criminals.iii. To introduce transparencyin Police functioning,facilitate investigating officerwith availability of Recordsand supervision by senior officers.iv. Create a platform forsharing crime and criminal informationlinking all Police officesacross the country.v. Improved Service deliveryto the public/ citizen.vi. Sharing Intelligence onreal-time basis.b) CITIZEN PORTALThe Citizen Portal 1 ishosted in State Data Center.Citizen Portal of CCTNS(THUNA – The Hand YouNeed for Assistance) officiallylaunched by Hon’ble ChiefMinister of Kerala on 08thMay 2018. All the servicesin the citizen portal are madeavailable to the public in thecitizen portal. These Servicesare;1 Filing of Complaints toPolice Station/higher offices.2 Obtaining the status ofthe complaint.3 Obtaining the copies ofFIRs and Accident GD4 Details of arrested persons/wantedcriminals.5 Details of missing persons6 Details of stolen/recoveredvehicles, arms and other properties.7 Submission of requestsfor issue of NOCs.8 Verification requests forservants, employment, passport,senior citizen registrationsetc. are available in Citizenportala. Employee verificationb. Character Certificatec. Event/Performance requestd. Protest/Strike requeste. Procession requestf. Mike sanction request125
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124 13. POLICE JOB – A PROFESSIONAL JOB