May 2022 Debtfree DebtBusters Special Edition
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
IMPROVING THE CONSUMER EXPERIENCE<br />
A BIG IMPROVEMENT FOR<br />
DC’S TOO<br />
Debt Counsellors were also happy,<br />
rather than thousands of clients,<br />
each sending the proof of payments<br />
each month, the PDA does the<br />
record keeping.<br />
Rather than paying fees for client<br />
management and workflow software, the<br />
PDAs helped make these available to Debt<br />
Counsellors. They also helped create easy-touse<br />
calculators, which can work out payments<br />
and interest charges, years in advance.<br />
Benay Sager of the National Debt Counsellors<br />
Association says that: “PDAs are an integral<br />
part of the debt counselling industry and<br />
one of the primary reasons why the industry<br />
has grown over the years. They serve a vital<br />
function of safe, secure, accurate and fast<br />
collection and distribution of consumer<br />
funds. We cannot see how the industry would<br />
function without participation and investment<br />
from the PDAs”.