31.05.2022 Views

May 2022 Debtfree DebtBusters Special Edition

You also want an ePaper? Increase the reach of your titles

YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.

IMPROVING THE CONSUMER EXPERIENCE<br />

THE DEBT REVIEW<br />

JOURNEY HAS STAYED<br />

MUCH THE<br />

SAME<br />

The idea has always been (and still<br />

is) to have a reliable, trained third<br />

party (a Debt Counsellor) examine<br />

a consumers financial situation and<br />

make a proposal to the courts on<br />

how that debt could best be paid<br />

back, in a sustainable way.<br />

While there have been many small changes,<br />

that made things easier for credit providers<br />

and Debt Counsellors to do their work over<br />

the years, the debt review experience for<br />

consumers has not changed much. Some<br />

would say the consumer experience has not<br />

significantly improved since 2007.

Hooray! Your file is uploaded and ready to be published.

Saved successfully!

Ooh no, something went wrong!