May 2022 Debtfree DebtBusters Special Edition
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IMPROVING THE CONSUMER EXPERIENCE<br />
THE DEBT REVIEW<br />
JOURNEY HAS STAYED<br />
MUCH THE<br />
SAME<br />
The idea has always been (and still<br />
is) to have a reliable, trained third<br />
party (a Debt Counsellor) examine<br />
a consumers financial situation and<br />
make a proposal to the courts on<br />
how that debt could best be paid<br />
back, in a sustainable way.<br />
While there have been many small changes,<br />
that made things easier for credit providers<br />
and Debt Counsellors to do their work over<br />
the years, the debt review experience for<br />
consumers has not changed much. Some<br />
would say the consumer experience has not<br />
significantly improved since 2007.