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Inform CAD - TriTech Software Systems

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<strong>Inform</strong> <strong>CAD</strong> employs Quickest Path Dispatch with Live<br />

Routing, which analyzes the street network and assesses<br />

the drive time of each of the appropriate units from their<br />

current location to determine the closest unit to respond.<br />

With the Live Routing capabilities, agencies can perform<br />

real-time street updates and information to ensure that<br />

units travel along the fastest route to the incident.<br />

Flexible Response Plans and<br />

Dynamic Unit Recommendations<br />

<strong>Inform</strong> <strong>CAD</strong> provides many tools to<br />

establish flexible response plans<br />

and dynamic unit recommendations.<br />

Response Plan Manager accommodates<br />

recommendations for substitutions,<br />

augmentations of unit recommendations<br />

based on ETA and time<br />

savings differentials to ensure quickest<br />

response to an incident. Additional<br />

utilities support the “fine tuning” of<br />

unit recommendations to adhere to<br />

individual agency’s business rules<br />

and capabilities/resources of units.<br />

System Components:<br />

• <strong>Inform</strong> <strong>CAD</strong> Dispatch <strong>Software</strong><br />

• Geo Integrated Mapping <strong>Software</strong><br />

• PowerLine Command Line entry using Intellisense<br />

• <strong>Inform</strong> Browser thin client, view only, browser style<br />

views<br />

• Disaster Server for rolling upgrades and in the unlikely<br />

event of catastrophic server failure<br />

• System Health Monitor actively monitors system conditions<br />

and provides alerts on possible errors or warning conditions<br />

This really<br />

transforms the<br />

dynamics<br />

of how we<br />

manage our<br />

public safety<br />

resources.<br />

Multi-agency dispatch center in Austin, Texas<br />

Multi-Agency, Multi-Jurisdictional Functionality<br />

for Coordinated Response<br />

<strong>Inform</strong> <strong>CAD</strong> provides coordinated, efficient emergency<br />

response among multiple agencies across jurisdictional<br />

boundaries. As a flexible and easily configurable solution,<br />

multiple agencies can operate on the same system,<br />

yet configure their solution to meet the business operational<br />

requirements of their agency.<br />

Incidents can be generated automati-<br />

cally or manually to pre-defined agencies<br />

based on geographic area and<br />

problem type. Additionally, call-taking<br />

screens, queues, response plans,<br />

comment sharing, problem natures and<br />

more can be agency-definable.<br />

“This really transforms the dynamics<br />

of how we manage our public safety<br />

resources. The <strong>Inform</strong> <strong>CAD</strong> solution<br />

from <strong>TriTech</strong> <strong>Software</strong> <strong>Systems</strong> forms<br />

the cornerstone of our new communications<br />

system” says Bill Marion,<br />

<strong>Inform</strong>ation Services Director for the<br />

City of Milpitas in California.<br />

• Engineered with Microsoft’s scalable Windows platform and<br />

high performance SQL Server database<br />

• Multi-tiered client server and distributed processing architecture<br />

provide optimal flexibility and customization to scale for future<br />

requirements<br />

• Employs fault-tolerant, 99.999% continuous availability<br />

through certified Stratus ftServer technology<br />

• Eliminates complicated cluster deployment through integrated<br />

processing capabilities built into each system<br />

• Windows-based system since 1992

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