Dovercourt AGM report - 2017

GROWING GAINS
Dovercourt Recreation Association
Annual General Meeting
May 30, 2017

CONTENTS
! Program Highlights
! Aquatics
! Summer Camps
! WAVE & ALIVE
! Gold Club
! Pre & Post Natal Fitness
! Sessional Programs
! Westboro Brainery
! Syrian Refugee Crisis
! New in 2016!
! Legend Software
! SJAM Winter Trail
! Van Lang Field House
! Summer Specialty Fitness Pass
Partnerships, Volunteers, Community
Events & Sponsors
Financial Results
Building Expansion Update

AQUATICS
We take swimming very seriously. It is an
essential life skill but also a life asset from
both physical and mental health
perspectives.
In addition to our ever popular and busy
swim lesson programs…
! Over 1000 children participated in Swim
to Survive Programs
! 556 young adults trained in advanced
Aquatics
! Introduced new “Family Swim to Survive”
& continue to lead the Ottawa Drowning
Prevention Coalition.

SUMMER CAMPS
Some might say summer camps are the
lifeblood of Dovercourt as the park comes
alive. Young ones challenge themselves,
forge friendships, and fill their days with
creativity, physical activities to last a
lifetime.
! 2848 individual campers served!
! 49 campers with special needs supported
! 127 youth participated in leadership
opportunities
! 157 camp staff plus volunteers were hired
! New in 2016 – Camp Buddies

WAVE & ALIVE
WAVE – an employment program that
endeavours to find meaningful volunteer
and work opportunities for adults on the
autism spectrum.
! 34 apprentices in WAVE
! 12 businesses supporting WAVE
! New 2016 – Youth Job Connections mean
pay for training and employment
! WAVE started own business with Parkdale
Food Center called Local Evergreens –
produce and sell various lettuces
ALIVE – a social enrichment program
providing opportunity for adults diagnosed
with autism and other developmental
difficulties gain volunteer work-related
skills through fun, interactive programming
and activities
! 18 participants in ALIVE
! 6 businesses supporting ALIVE
! Participants are making great strides with
their independence increasing their time
in the workplace and successfully land
new placements

GOLD CLUB
Gold Club is a lively, active group of
adults aged 55+ who care about their
social and physical well-being.
! 236 members
! 24 Gold Club Ambassadors (13 added
in 2016)
! 15 Lounge events on a wide range of
topics
! Programming with the help of the
Ambassadors really took off in 2016!

PRE & POST NATAL FITNESS
The Pre and Post Natal programming at
Dovercourt offers a warm and inclusive
environment for new moms and momsto-be.
Its not simply about fitness.
Workshops, potlucks, clothing swaps
and lifelong friendships are all benefits
of these programs
! Over 200 women participated in 2016
! Lending library for moms-to-be
opened
! Kindercorner extended to help with
child care while parent exercises

BLUESFEST
SCHOOL OF MUSIC AND ART
BSOMA is dedicated to music, art and
cultural development for all ages and
abilities.
! 105 private lesson students
! Employ 20 musicians and artists
throughout the year
! Recitals are growing with winter 70
performers and 225 guests! And the new
spring recital 42 performers and 130
guests
! 16 DJ students and 5 bands performed at
Bluesfest!
! 3 bands performed at CityFolk!
NEW in 2016!
! Started first Ukulele Jam in west end of
Ottawa
! Partnered with Yuk Yuk’s to host amateur
comedy competition
! Introduced Club Night activities – Paint
and Popcorn, Paint and Wine
! Hoses Blues in the Schools students and
other Bluesfest sponsored initiatives
! Held performances at community
locations including Suzy Q Donuts and
Westboro Fuse
! Introduced new Gold Choir and Intro to
Technical Drawing to the menu

SESSIONAL RECREATION
This catchall department includes all the
various courses in dance, pottery, dog
obedience as well as the spring, fall and
winter sports programs including soccer,
learn to skate, skateboarding, standup
paddleboarding, karate, parkour,
Sportball, tennis and more..
! Notre Dame After 3 – an urban priority
school the program provides high school
students with a safe and engaging after
school program – 100 students per day.
Now 4 days per week.
! Van Lang After The Bell – a partnership
with CCHS this program runs two nights a
week and provides an average of 20 youth
per night with recreational activities.

WESTBORO BRAINERY
How to Make Kimchi, Camp in
Winter, or brush up on your
knowledge of art history. Westboro
Brainery has become one of
Ottawa’s favourite places to pick up
a new skill.
! 29 of the 41 classes sold out!
! All promotions rely on social
media and are shared with over
2500 followers on Facebook and
Twitter.
New in 2016!
! New locations – Van Lang Field House
Kitchen, Foraging workshops in Pine
Grove Forest and at Petrie Island.
! New Brainery Host program where
participants receive a complimentary
class when hosting a Brainery.
! Westboro Brainery Gift Certificates
! Opened classes to teenagers
! And lots of folks around Ottawa but also
Toronto and Hamilton looking for advice
on how to duplicate our program.

SYRIAN REFUGE CRISIS
When a large influx of Syrian refugees
began arriving in the winter of 2016,
Carlington Community and Health
Services approached Dovercourt for
assistance.
The CCHS were running parent and
child programs in the Travelodge Hotel
and they needed help with
programming activities.
Many families spoke little to no English.
And were recovering from the
aftermath of their journey from wartorn
Syria.
Most of the children had never
experienced structured recreational
programming. Concepts like sharing,
standing in line, and taking turns was
also new.
Dovercourt staff helped out. And as a
result Dovercourt and the other
partners won an award from “Growing
Up Great” for this work.

2016 BIG INITIATIVES

LEGEND SOFTWARE
Although launched in December 2015,
2016 was the first full use of the new
software to manage our memberships,
bookings and class and camp
registrations.
! In this year, not only have we had to
adapt numerous systems to
incorporate the software, we have
become a top resource for our sector
on new software decisions and
implementation.
! Legend has over 20 Canadian clients
including the City of Ottawa and the
City of Hamilton.

SJAM WINTER TRAIL
In 2016, local resident and experienced snow
groomer Dave Adams spearheaded a
collaborative community project. He joined
forces with Dovercourt and the result has
been phenomenal.
! Funding came from a variety of sources
including nearby community associations,
our city councillor Jeff Leiper, and sponsors
Fresh Air Experience and a grant from MEC.
! Our key partner the NCC provided access to
the land, start up monies, and support along
the way.
! But it was the community that surprised us
with their generosity and enthusiasm
raising over $27,000 from over 400
contributors.

VAN LANG FIELD HOUSE
Our newest community building opened in June
2016. Built with development funds from the City
of Ottawa to serve Westboro. Dovercourt is the
official operator of the field house.
Programming partners: Dovercourt Recreation,
Ottawa Community Housing, Carlington
Community and Health Services, Van Lang
Residents, Westboro Beach Community Association
and City Councillor Jeff Leiper.
! Coffee time
! Community Kitchen
! Playgroup
! Mothercraft
! Karate
! Parkour
! Ottawa Changers
! Yoga, pain management, dance classes and
more….

SUMMER SPECIALTY FITNESS PASS
With the arrival of Legend we tried out
a new way to offer our fitness
programs. The summer specialty fitness
pass allowed us to sell a membership
and test out the “pre-booking” features
in Legend. We set a goal of 150 passes.
We beat the goal by 37.
! 187 summer memberships sold
! 1249 fitness visits recorded

PARTNERSHIPS, VOLUNTEERS,
COMMUNITY EVENTS AND SPONSORS

PARTNERSHIPS
Partnerships are vital to the success of
Dovercourt. They strengthen our
foundation and enrich our community
impact. We are happy to have many
ongoing or longstanding partners, as well
as some exciting new ones!
To name a few…
! City of Ottawa
! Carlington Community and Health
Services
! Ottawa Community Housing
! Westboro Beach Community Association
! Parkdale Food Centre
! Ottawa West Community Support
! Yuk Yuk’s
! Blues in the Schools
! Youth Services Bureau

VOLUNTEERS
Dovercourt wouldn’t be the tight ship that
it is without our tirelessly dedicated
volunteers.
Volunteers Under 18 years:
! 6 coop students
! 90 Summer Junior Counsellors, CIT/LIT’s,
Camp Buddies
! 12 Out of School Junior Counsellors, CIT’s
and Camp Buddies
! 30 Notre Dame After School Volunteers
! 1 Aquatics volunteer
Volunteers 18 years and over:
! 60 Rink Volunteers
! 12 members on the Board of Directors
! 2 assisted workers
! 8 WAVE and ALIVE volunteers
! 6 Rehab Volunteers
! 24 Gold Club Ambassadors (13 added in
2016!)
! 8 coop students
! 2 special events

COMMUNITY EVENTS
With a strong presence in the greater west
area of Ottawa, it is not unusual to find us
at any number of local events and
happenings…. Of course Dovercat too!
! Winter Carnival
! Family Skating Day with the Mayor
! Van Lang Field House Opening
! CHEO Family Fun Day
! Neighbourhood Dog Swim
! Community Cup
! Carlington Community Fair
! Champs Birthday Party
! Last Day of Winterlude at Ottawa 67’s
game

SPONSORS
Organizations also help support Dovercourt.
Without their financial or in-kind support we
would be less impactful in our community.
! The Morris Home Team (Dance Recital,
Winter Carnival, our Vans and Room
Sponsor)
! Seniors On Site (Gold Club Ambassadors)
! Boston Pizza (Birthday Parties)
! Fresh Air Experience (SJAM Winter Trail)
! Westboro BIA (Dovercat)
! Whispers (Lifeguard uniforms)
! The Man with the Dog Real Estate (Free
Friday Night Swims)
! Carling Motors (Room Sponsor)
! Ottawa Physiotherapy and Sport Clinics
(Room Sponsor)
! Neolore Networks (Internet Café and Room
Sponsor)

FINANCIAL RESULTS
See our Audited Financial Statements for details

Statement of Revenue & Expenses
$ $
Programs 2016 2015
Revenue 4,399,041 4,302,714
Direct Costs (2,822,539) (2,768,541)
Net Revenue from Programs 1,576,502 1,534,173
City of Ottawa Funding 374,983 366,462
Operations & Community Development
Fundraising and Other Revenue 596,817 453,752
Operations Costs (2,057,498) (2,002,730)
Community Development Costs (401,463) (345,142)
Building Expansion Costs 6,419 (20,294)
(2,452,542) (2,368,166)
Net Income (Loss) 95,760 (13,779)
Tangible Capital Assets 185,011 211,267
Financial Notes:
Revenue
• Net Program Revenue Increases
• Small increase in City Funding
• Increase in fundraising and other
revenue, including:
• More fund raising
• SJAM grants and donations
Operation Costs
• Increase – strategic direction to
increase in foundations
Community Development Costs
• planned increase – mostly from key
staff appointment
Other
• Of the $95.8k surplus, $41k is
restricted to SJAM.

SOURCES OF REVENUE
Dovercourt’s Reliance on City of
Ottawa Down to 7%
Revenue Sources

$511K INVESTMENT IN COMMUNITY DEVELOPMENT

SELECTED HIGHLIGHTS OF
COMMUNITY INVESTMENT
Van Land Field House
! Set up costs for new field house
Inclusion Expense
• Additional costs to allow children to access
programs more fully
• Offset by $8k City Funding For Shared Care
Program
Adults with Autism
• Break even programs (course revenue)
• Dovercourt absorb all Central /
Management / Administration costs
! Financial Assistance
• Over $63k issued to nearly 180 families in
need
• $4k issued to local Health Centres to spend
on those most in need
• Last Minute Club
• $28,146 worth of camps and programs
given out to families
• Families identified by our local Community
Health Centre partners
! Promotion Letters Issued
• To help local agencies fundraise
• 146 issued
• Issues value of more than $15k

BUILDING EXPANSION

IT IS ABOUT TIME!
And of course, money.

UPDATE: BUILDING EXPANSION
Phase 2:
• $1.4 million
• Approximately 2ooo square
foot addition to front of the
current building.
• Includes new washroom
facilities, office space
redesign, storage and a 1700
square foot multi-purpose
space over looking the pool.
• Construction begins in June
2017 and is scheduled to be
completed by the end of
November 2017.

WHAT’S NEXT?
! Redesign and upgrade of change rooms
! Salt water conversion
! Satellite facilities