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Housing Governance 2022

Housing Governance returns on Thursday 23 June 2022. Join over 300 housing governance professionals at the only event on the market for governance professionals working in housing. Delegates can choose to attend in person at the Royal College of Physicians in London or virtually on our event platform. The conference will provide you with strategic insights and practical solutions on how to refine your governance arrangements, improve stakeholder engagement and continue to be a high performing housing association.

Housing Governance returns on Thursday 23 June 2022. Join over 300 housing governance professionals at the only event on the market for governance professionals working in housing. Delegates can choose to attend in person at the Royal College of Physicians in London or virtually on our event platform. The conference will provide you with strategic insights and practical solutions on how to refine your governance arrangements, improve stakeholder engagement and continue to be a high performing housing association.

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Book your places<br />

by Friday 13 May to<br />

save up to £100<br />

Sponsored by<br />

<strong>Housing</strong><br />

<strong>Governance</strong><br />

<strong>2022</strong><br />

Conference and Exhibition<br />

Thursday 23 June <strong>2022</strong><br />

Royal College of Physicians, London/Virtual<br />

housing.org.uk/governance<br />

#NHF<strong>Governance</strong><br />

NATIONAL<br />

HOUSING<br />

FEDERATION


Over the last couple of years,<br />

many boards and governance professionals in the social housing sector have been<br />

working to bolster the effectiveness of their organisations’ governance models.<br />

This will mean strengthening their frameworks and policies, reasserting their roles,<br />

establishing board-level risk committees and clarifying the responsibilities of other<br />

board committees.<br />

The expectations of the regulator, Ombudsman, investors, and other stakeholders regarding<br />

governance have shifted over the past two years. Stakeholders now see boards as more<br />

accountable for the effectiveness of their overall governance process.<br />

That’s why the <strong>Housing</strong> <strong>Governance</strong> Conference and Exhibition will provide you with<br />

strategic insights and practical solutions on how to refine your governance arrangements,<br />

improve stakeholder engagement and continue to be a high performing housing association.<br />

Key themes include:<br />

Balancing<br />

aspirational<br />

culture<br />

against your<br />

compliance<br />

obligations.<br />

Empowering<br />

residents and<br />

improving<br />

engagement.<br />

An update on<br />

the Code of<br />

Conduct.<br />

In London or virtual? You choose.<br />

Rethinking your<br />

approach to<br />

cybersecurity<br />

governance.<br />

Reflecting<br />

risk appetite<br />

in your<br />

governance<br />

structure.<br />

Alternative<br />

funding<br />

models.<br />

We're excited to hold the conference simultaneously at the Royal College of Physicians in London<br />

and on our virtual event platform for those that can't attend in-person. Whatever ticket you<br />

purchase, you have options if you change your mind and you'll receive access to all on-demand<br />

sessions in our rich content library.<br />

Meet your chair<br />

This year the event will be<br />

expertly chaired by Tabitha<br />

Kassem who is Executive<br />

Director of <strong>Governance</strong>,<br />

Technology and Transformation<br />

at Network Homes. Tabitha is a<br />

qualified solicitor with over 13<br />

years experience in company<br />

secretary and data protection<br />

matters in the private, charitable<br />

and public sectors.<br />

Tabitha told us:<br />

“I am really looking forward<br />

to chairing the next <strong>Housing</strong><br />

<strong>Governance</strong> conference<br />

and to discussing practical<br />

insights to support<br />

governance teams, in their<br />

role to gain greater efficiency,<br />

firm their authority and bring<br />

meaning to their purpose.”<br />

Agenda at a glance<br />

09:00<br />

Change makers and ground shakers: how to make an<br />

impact on equality, diversity and inclusion<br />

Meena Anand, Board Member, Origin <strong>Housing</strong><br />

Andy Buck, Board Member, South Yorkshire <strong>Housing</strong><br />

Association<br />

Adebayo Oyeniyi, Chair, Quo Vadis Trust<br />

Fayann Simpson, Board Member, L&Q<br />

Breakfast briefings<br />

09:50 Chair’s opening remarks<br />

Tabitha Kassem, Executive Director of <strong>Governance</strong>, Technology and<br />

Transformation, Network Homes<br />

10:00 Beyond the mission statement: balancing aspirational culture<br />

against your compliance obligations<br />

Chris Cheeseman, Chair, Golding Homes<br />

Sarah Pierman, Chief Executive, Dynamic Boards<br />

Salma Yasmeen, Board Member, Thirteen Group<br />

10:40 A consumer-focused social housing regulatory system<br />

Richard Blakeway, <strong>Housing</strong> Ombudsman<br />

Kate Dodsworth, Director of Consumer Regulation, The Regulator of<br />

Social <strong>Housing</strong><br />

Joan Swift, Resident Council Chair, PA <strong>Housing</strong><br />

<strong>Governance</strong> as the golden thread through<br />

your organisation<br />

David Braziel, Technical Director, Decision Time<br />

Angela Kavanagh, <strong>Governance</strong> Business Partner,<br />

Thrive Homes UK<br />

"Informative, well<br />

organised event with a<br />

good balance of speakers,<br />

breakout sessions and<br />

networking. Well chaired<br />

and engaging throughout!"<br />

Company Secretary,<br />

Lincolnshire <strong>Housing</strong><br />

Partnership<br />

2 Click here to book online events@housing.org.uk | 020 7067 1066 events@housing.org.uk | 020 7067 1066 Click here to book online 3


Agenda at a glance<br />

11:50<br />

12:30<br />

13:30<br />

Assurance and codes: an update on the Code of Conduct<br />

Victor da Cunha, Group Chief Executive, Curo Group<br />

Steve Douglas CBE, Chief Executive, St Mungo’s<br />

Claire Howe, Executive Director Corporate Services, B3Living<br />

Lara Oyedele, Vice President, Chartered Institute of <strong>Housing</strong><br />

Networking lunch break<br />

Building safety governance and assurance<br />

Sean Anstee, Group Chair, Trafford <strong>Housing</strong><br />

Sarah Cameron, General Counsel and Group Secretary,<br />

Peabody<br />

Mervyn Jones, Chair, Islington & Shoreditch <strong>Housing</strong><br />

Association<br />

Breakout sessions – please select one option<br />

Breakout sessions – please select one option<br />

Group offer: book three places<br />

and get the fourth free<br />

Exploring the ‘G’ in Environmental and<br />

Social <strong>Governance</strong> and why it matters<br />

Phil Elvy, Executive Director of Finance,<br />

Great Places <strong>Housing</strong> Group<br />

Dr Karl George, Partner and Head of <strong>Governance</strong>, RSM<br />

Kathy Hobbs, Senior Consultant ESG, RSM<br />

12:45 – 13:25 Lunch and learn<br />

Is there a winning formula for committees?<br />

Katrina Laud, Board Member, Saffron <strong>Housing</strong> Trust<br />

Zoe Ollerearnshaw, Group Company Secretary,<br />

Hyde <strong>Housing</strong><br />

Breaking the divide between governance and<br />

operational cybersecurity<br />

Elaine Bucknor, Board Member, Notting Hill Genesis<br />

Colette McKune, Group Chief Executive, ForViva<br />

Aaron Woods, <strong>Governance</strong> Risk and Compliance<br />

Consultant, Phoenix Software<br />

14:20<br />

Alternative funding models and governance<br />

Abi Jacobs, Board Member, Origin and Director of Strategic<br />

Partnerships, L&Q<br />

Sarah Greenhalgh, Partner, Bevan Brittan<br />

15:30 How is risk appetite reflected in your governance?<br />

Jacqui Bateson, Board Member, Broadacres<br />

Kelsey Walker, Director, <strong>Housing</strong> Consultancy, Savills<br />

Sally Veitch, Chair, Settle Group<br />

16:10 Board’s got talent!<br />

Ozzie Clarke-Binns, Board Member, A2Dominion and One Young World Ambassador<br />

Adam Dennett, Board Member, Progress <strong>Housing</strong> Group<br />

Clare Durnin, Executive Director Corporate Resources, Platform <strong>Housing</strong> Group<br />

16:50 Chair’s closing remarks<br />

Tabitha Kassem, Executive Director of <strong>Governance</strong>, Technology and Transformation,<br />

Network Homes<br />

This session will be released to all delegates a week before the event.<br />

Pre-recorded session<br />

Carbon literacy and low-carbon action<br />

Dave Coleman, Managing Director,<br />

The Carbon Literacy Project<br />

Ned Gatenby, Social <strong>Housing</strong> Lead,<br />

The Carbon Literacy Project<br />

Breakout sessions – please select one option<br />

The evolution of the company secretary role<br />

John Harte, Managing Partner, Integrity <strong>Governance</strong><br />

Check out the<br />

full agenda<br />

Click here<br />

"Relevant, useful<br />

and enjoyable. I’ve<br />

come away with<br />

lots to think about<br />

which, to me, means<br />

it was time well<br />

spent. Thank you."<br />

Board Chair<br />

Designate,<br />

WDH<br />

4 Click here to book online events@housing.org.uk | 020 7067 1066 events@housing.org.uk | 020 7067 1066 Click here to book online 5


Meet the sponsors<br />

Sarah Greenhalgh<br />

0370 194 5054<br />

sarah.greenhalgh@brevanbrittan.com<br />

www.bevanbrittan.com/housing<br />

Bevan Brittan is a UK-Top 100 national<br />

law firm and market-leader within<br />

the housing sector. Contact them<br />

today to gain legal advice on public,<br />

private and joint venture delivery<br />

models, including new build, repairs,<br />

maintenance and domestic energy<br />

retrofit solutions to achieve sustainability<br />

and decarbonisation objectives; energy<br />

efficient and comfortable homes;<br />

funding; and meeting ESG success<br />

criteria.<br />

Tracey Braziel<br />

028 9448 7753<br />

tracey.braziel@decisiontime.co.uk<br />

www.decisiontime.co.uk<br />

Decision Time gives you a better way to<br />

practice good governance, including a<br />

cloud-based risk management solution<br />

that enables users to assess, control<br />

and manage risks on a centralised<br />

platform. With a simple, focused, visual<br />

approach, they can help you improve<br />

and embed risk management across your<br />

organisation.<br />

John Harte<br />

0845 004 3774<br />

jh@integritygovernance.com<br />

www.integritygovernance.co.uk<br />

Integrity <strong>Governance</strong> is committed to<br />

making boards more effective. Founded<br />

over 17 years ago, the independent<br />

business provides governance<br />

consultancy services that adds value to<br />

boards, which includes helping them to<br />

move beyond compliance and focus on<br />

performance. With the support a highly<br />

experienced senior global team, they<br />

deliver practical, impartial advice to aid<br />

the organisations they lead to be fit for<br />

the future.<br />

Keith Ward<br />

0121 214 3100<br />

keith.ward@rsmuk.com<br />

www.rsmuk.com<br />

RSM’s specialist social housing group<br />

comprises over 130 people, who work<br />

closely with housing associations and<br />

arm’s length management organisations.<br />

Nationally, they provide audit and<br />

advisory services to over 150 registered<br />

providers, putting them amongst the top<br />

audit providers in the UK.<br />

Alex Morgan<br />

07976 539 243<br />

alexander.morgan@savills.com<br />

www.savills.co.uk<br />

Savills sector-leading affordable housing<br />

team is multidisciplinary and primarily<br />

focuses on working with local authorities<br />

and registered providers, investors and<br />

developers active in the social and<br />

affordable housing markets.<br />

The division consists of seven core<br />

disciplines, Consultancy, Delivery<br />

& Compliance, Development &<br />

Regeneration, Cost Consultancy,<br />

Valuations, Surveying and Financial<br />

Consultants.<br />

Sponsorship<br />

and exhibiting<br />

opportunities<br />

Sponsor or exhibit at the event<br />

to position your brand at the<br />

forefront of social housing.<br />

For more information please<br />

contact Julian Hurst at Foremarke<br />

Exhibitions on 020 8877 8899 or<br />

email housing@foremarke.uk.com<br />

6 Click here to book online events@housing.org.uk | 020 7067 1066 events@housing.org.uk | 020 7067 1066 Click here to book online 7


As an NHF member, you have access to special rates or services from our Preferred Suppliers<br />

– reputable partners who have expertise within the social housing space. We negotiate<br />

preferential terms and conditions with these partners to help you save money, so that you<br />

can use your resources as efficiently as possible to deliver on your social mission.<br />

Our Preferred Suppliers<br />

Isio<br />

New but established. Isio’s twenty partners led the<br />

pioneering pensions practice at KPMG, from where<br />

they originate. Simplifying the language and work<br />

around pensions, Isio provide a tailored service for<br />

housing associations.<br />

My Home Contents Insurance<br />

My Home is an affordable and flexible scheme<br />

designed to protect your tenants against a whole<br />

range of risks and there’s no cost to you as a<br />

member.<br />

MRI Real State Software<br />

Our preferred housing management solutions<br />

provider, MRI (former Castleton), offers a range of<br />

services to support your business operations and<br />

digital initiatives, offering 10% discount for NHF<br />

members.<br />

What matters to you, matters to us<br />

At Bevan Brittan we immerse ourselves in the challenges faced by the housing sector. Our highly-skilled<br />

lawyers have built up exceptional knowledge and gained invaluable experience to deliver you with a confident,<br />

rounded view on the issues of the day – whether advising on your ESG strategy, growth ambitions, governance<br />

structures or the implications of the upcoming changes to the consumer standards.<br />

On a foundation of partnership, market insight and commercial strength, we proactively and passionately<br />

deliver legal and regulatory advice that generates outstanding results and truly delivers value for our clients.<br />

Sarah<br />

Greenhalgh<br />

Partner<br />

0370 194 5054 | 07500 005219<br />

sarah.greenhalgh@bevanbrittan.com<br />

Birmingham | Bristol | Leeds | London | Bevan Brittan LLP | @BevanBrittanLLP | www.bevanbrittan.com | 0370 194 1000<br />

Phoenix Software<br />

Phoenix Software is the UK’s leading supplier of<br />

software, hardware, devices, IT solutions and Software<br />

Asset Management services to housing associations<br />

in the UK. They offer members up to 60% off selected<br />

products and services<br />

RenKap<br />

RenKap help public sector landowners to boost their<br />

development capacity through tech so they can<br />

deliver homes at scale. Their first product, Automated<br />

Site Investigation allows their clients to complete the<br />

laborious site investigation works at a click of a button<br />

and reduce their in-house management time from six<br />

weeks to under one hour.<br />

Find out more:<br />

housing.org.uk/suppliers<br />

Vantage UAV<br />

Vantage UAV is a drone services and solution company<br />

that can support projects on asset management,<br />

building safety, development, and regeneration. Their<br />

drones obtain high quality images of buildings in a<br />

safer, faster and more accurate way so that you can<br />

make informed decisions.


The NHF’s Sector Suppliers are trusted companies that have been carefully curated and<br />

selected to provide expert advice and solutions for your organisation and its needs.<br />

Booking information<br />

Group offer: book three places<br />

and get the fourth free<br />

Save time and money on research.<br />

Work with suppliers who understand your needs and have experience in working in the social housing sector.<br />

Our Sector Suppliers:<br />

Royal College of Physicians, London<br />

Early bird –<br />

book by 13 May<br />

Standard<br />

Early bird –<br />

book by 13 May<br />

Virtual<br />

Standard<br />

Member (1000) £325 £425 £325 £375<br />

AceOn<br />

Pioneering renewable energy<br />

and battery specialists<br />

supporting organisations in<br />

meeting Net Zero Carbon<br />

targets. Products provide an<br />

income stream for housing<br />

associations, whilst lowering<br />

tenant electricity bills and<br />

reducing carbon.<br />

Advantage Utilities<br />

Advantage Utilities is a forward<br />

thinking, energy and utilities<br />

consultancy passionate about<br />

helping housing associations cut<br />

costs, improve efficiency and<br />

achieve Net-Zero ambitions.<br />

CalQRisk<br />

Provide an online governance,<br />

risk management and<br />

compliance software, featuring<br />

a tailored solution for housing<br />

associations. Enable users<br />

to record and manage risk<br />

assessments, assign and track<br />

tasks, maintain incident registers<br />

and more.<br />

CG Bonds<br />

Specialising in the procurement<br />

of performance bonds on behalf<br />

of housing associations.<br />

Hilti<br />

Supplying products and services<br />

that provide construction<br />

professionals with innovative<br />

solutions and superior added<br />

value.<br />

Not for Profit £395 £495 £395 £445<br />

Private £525 £625 £525 £575<br />

Cancellations Cancellations will be charged a £100 cancellation fee per person. The full fee is payable for any cancellations received<br />

after 13 May <strong>2022</strong>.<br />

Life & Progress<br />

Providing modern Employee<br />

Assistance Programmes,<br />

confidential ‘support inthe-moment’<br />

counselling,<br />

professional advice and<br />

practical information to<br />

residents.<br />

Mobysoft<br />

Social <strong>Housing</strong> intelligence<br />

software to help landlords<br />

protect and maximise revenues,<br />

mitigate welfare reforms and<br />

embed efficiencies.<br />

Find out more: housing.org.uk/suppliers<br />

Parking Control<br />

Management (UK) Ltd<br />

(PCM)<br />

Parking Control Management<br />

(UK) Ltd (PCM) provides costneutral<br />

parking management<br />

services to commercial and<br />

residential clients across their<br />

privately owned car parks<br />

Pennington Manches<br />

Cooper<br />

Recognised for providing<br />

premium legal advice across a<br />

wide range of clients within the<br />

social housing sector.<br />

SHIFT Environment<br />

Providing environmental<br />

reporting services, specialising in<br />

consultancy for social landlords.<br />

They transform your data into an<br />

excellent environmental report<br />

covering all environmental issues.<br />

Book now<br />

Click here to<br />

book online<br />

events@housing.org.uk<br />

020 7067 1066<br />

Book your<br />

places by<br />

Friday 13 May<br />

to save up<br />

to £100


SAVILLS UK AFFORDABLE HOUSING<br />

The UKs leading and longest established affordable housing adviser with over 100 professionals providing a complete multi-disciplinary advisory service. With experts in<br />

compliance, safety, consultancy, surveying, valuation, funding, development, regeneration, risk regulation and investment we understand every facet of social housing.<br />

All of our work is supported by the extensive expertise and resources available through the wider Savills network.<br />

For more information please contact:<br />

Alex Morgan<br />

Director, Savills Financial Consultants<br />

+44 (0) 7976 539 243<br />

alexander.morgan@savills.com<br />

Catherine Wilson<br />

Director, <strong>Housing</strong> Valuation<br />

+44 (0) 7967 555 618<br />

catherine.wilson@savills.com<br />

savills.co.uk

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