Abebe EQA Training document

• The Enterprise should
involve Customers and
other stakeholders in
formulation of policies and
strategies;
• Once policies and
strategies formulation is
completed, the main theme
of these documents should
be shared with customers
and stakeholders;
• Leaders shall encourage
identification and
Segmentation of
Customers. The Customers
and Stakeholders are
identified, but not found
segmented using methods
of stakeholder’s analysis;
such as Power - Interest
matrix, Stakeholders
engagement matrix;
Stakeholder management
The owner typically mobilizes the following stakeholders:
• Financing institutions;
• Professional designers and technical consultants, architects, and
engineers;
• Agency construction manager (CM), CM at-fee, or CM at-risk;
• Inspection third parties;
• Licensors of proprietary technology and process engineers;
• Lawyers and external legal advisors;
• Insurance companies; and
• Administrative and regulatory organizations.
The contractor typically mobilizes the following stakeholders:
• Subcontractors,
• Lawyers and external legal advisors,
• Insurance companies, and
• Equipment and material suppliers
EQA ,Amhara Building Works Construction Enterprise