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NATALIE WHEELER, RESIDENT

DIRECTOR OF FERN SMITH HALL

do, some elements of a therapist or counselor, some

academic support, some older sibling tendencies as

well. A portion of it is event planning and programming.

At the core, our job is to support the students

in our buildings in whatever ways they need.”

Of course, there are the mundane aspects of the job,

too, such as addressing some maintenance requests,

but the most important part of being a resident director

is building relationships with the students.

Small things like looking at a student’s football card

collection can be the foundations for bigger things

later on.

“We talk about the game on the weekend or whatever

and sometimes that relationship leads to them

feeling comfortable and coming to us when their

grandfather passes away suddenly or a breakup happens

or they’re struggling with some mental health or

anxiety type things,” Simmelink said.

Issues such as anxiety and depression have always

been present at colleges. For many years, those numbers

had seemed steady, but it feels like more of an

issue in recent years, Simmelink said. Knowing how

to address those problems for a student can be a challenge.

“You have to figure out that balance of needing to

support and help you out, but I also don’t want to

enable unhealthy behavior and don’t want to remove

their agency from their lives,” he said.

That’s all part of what he and the other resident

directors call a ministry of presence. With a smaller

campus and smaller living quarters, Northwestern’s

resident directors feel like they can make a bigger

impact on students’ lives than if they were at a larger

college or university.

Still, it’s not always obvious that you are making

much of a difference, and that can be frustrating at

times, Simmelink said.

“What I like about construction is it’s very tangible.

I built this, here it is. Ministry and relational stuff is

not that. You got to find some ways to measure your

success and count your wins when you can because

sometimes it is a lot of work with no real tangible pay

off,” he said. “You have to trust what you’re doing

and trust the work and that what we’re about matters.

We’re planting seeds and sometimes you don’t see

that grow, and that’s OK. You can’t be too prideful.”

How did you come to be a resident director? When

did you begin?

“Through prayer and conversations I found myself applying

for the open female resident hall director position in the spring

of 2020. It was a good fit for my next step in life because it has

allowed me to develop relationships that will hopefully last for a

few years if not more with my students and be a small part of their

growth as they navigate college and life. I started in August of 2020.”

How many students do you oversee?

“I currently have 124 women living in Fern Smith Hall.”

What are some of the common things you run into

when working with students?

“Lots of conversations involving what the students are learning

not only in their classes or campus activities but also in their

interactions with their peers or what they are finding out about

themselves through living with others in a dorm setting.

Questions as they hear things they haven’t heard of before in

chapel or classes or meetings/groups. We process their beliefs or

their thoughts they agree with and those they also don’t agree with.

Random conversations in the hallways involving a large variety

of topics from faith and politics to food and favorite movies

to friendships and relationships. There is always a conversation

happening in the dorm with some random topic.”

Could you compare today’s students to your own

college experience?

“Personally, I feel the social media is playing a large factor in the

lives of our students today. Yes, we had social media when I was in

college, but it’s grown in the last six to eight years and keeps on

growing. Smartphones are such a big part of what students do for

fun or streaming devices for movies and TV shows. There seems to

be more options for students to find ways to isolate themselves in

their own dorm rooms and not interact with their peers. Students

are not being as involved in campus activities as they were when I

was in college.”

What has kept you in this job? What do you really

enjoy about it?

“What’s kept me in this job are the students that give me life and

the opportunity to share up to four years of their life with them

as they grow and change throughout their college careers. The

opportunities to get to know them, laugh and cry with them, have

hard conversations and lighthearted ones. … My job is hard and

sometimes socially draining, but it’s also very rewarding in so many

ways.”

SPRING 2022 | OC MAGAZINE 35

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