Emotional inteligence

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for instance, so highly valued in the workplace is the
kind of sensitivity that allows effective managers to pick
up tacit messages. 13
In recent years a growing group of psychologists has
come to similar conclusions, agreeing with Gardner that
the old concepts of IQ revolved around a narrow band of
linguistic and math skills, and that doing well on IQ
tests was most directly a predictor of success in the
classroom or as a professor but less and less so as life's
paths diverged from academe. These psychologists—Sternberg
and Salovey among them—have taken a
wider view of intelligence, trying to reinvent it in terms
of what it takes to lead life successfully. And that line of
enquiry leads back to an appreciation of just how crucial
"personal" or emotional intelligence is.
Salovey subsumes Gardner's personal intelligences in
his basic definition of emotional intelligence, expanding
these abilities into five main domains: 14
1. Knowing one's emotions. Self-awareness—recognizing
a feeling as it happens —is the keystone of emotional
intelligence. As we will see in Chapter 4, the ability to
monitor feelings from moment to moment is crucial to
psychological insight and self-understanding. An inability
to notice our true feelings leaves us at their mercy.
People with greater certainty about their feelings are
better pilots of their lives, having a surer sense of how