Emotional inteligence
14. Unconscious fear: The snake studies are described inKagan, Galen's Prophecy.Chapter 5. Passion's Slaves598/6611. For details on the ratio of positive to negative feelings andwell-being, see Ed Diener and Randy J. Larsen, "The Experienceof Emotional Well-Being," in Michael Lewis andJeannette Haviland, eds., Handbook of Emotions (NewYork: Guilford Press, 1993).2. I interviewed Diane Tice about her research on how wellpeople shake off bad moods in December 1992. She publishedher findings on anger in a chapter she wrote with herhusband, Roy Baumeister, in Daniel Wegner and JamesPennebaker, eds., Handbook of Mental Control v. 5(Englewood Cliffs, NJ: Prentice-Hall, 1993).3. Bill collectors: also described in Arlie Hochschild, TheManaged Heart (New York: Free Press, 1980).4. The case against anger, and for self-control, is basedlargely on Diane Tice and Roy F. Baumeister, "ControllingAnger: Self-Induced Emotion Change," in Wegner andPennebaker, Handbook of Mental Control. But see alsoCarol Tavris, Anger: The Misunderstood Emotion (NewYork: Touchstone, 1989).
599/6615. The research on rage is described in Dolf Zillmann, "MentalControl of Angry Aggression," in Wegner and Pennebaker,Handbook of Mental Control.6. The soothing walk: quoted in Tavris, Anger: The MisunderstoodEmotion, p. 135.7. Redford Williams's strategies for controlling hostility aredetailed in Redford Williams and Virginia Williams, AngerKills (New York: Times Books, 1993).8. Venting anger does not dispel it: see, for example, S. K.Mallick and B. R. McCandless, "A Study of Catharsis Aggression,"Journal of Personality and Social Psychology 4(1966). For a summary of this research, see Tavris, Anger:The Misunderstood Emotion.9. When lashing out in anger is effective: Tavris, Anger: TheMisunderstood Emotion.10. The work of worrying: Lizabeth Roemer and ThomasBorkovec, "Worry: Unwanted Cognitive Activity That ControlsUnwanted Somatic Experience," in Wegner and Pennebaker,Handbook of Mental Control.11. Fear of germs: David Riggs and Edna Foa, "Obsessive-Compulsive Disorder," in David Barlow, ed., ClinicalHandbook of Psychological Disorders (New York: GuilfordPress, 1993).12. The worried patient was quoted in Roemer and Borkovec,"Worry," p. 221.
- Page 548 and 549: 548/661and given the quantum of hop
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- Page 554 and 555: APPENDIX BHallmarks of the Emotiona
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- Page 558 and 559: 558/661emotional mind, the "first i
- Page 560 and 561: reactions. A few exceptions aside,
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- Page 582 and 583: 582/661RESULTS:• Improved problem
- Page 584 and 585: 584/661• Increased ability to "si
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- Page 588 and 589: 588/661About Emotion. New York: Oxf
- Page 590 and 591: 590/6616. Unconscious preferences:
- Page 592 and 593: 592/661the amygdala are especially
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- Page 596 and 597: used statistical methods to assess
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- Page 604 and 605: 26. Mihaly Csikszentmihalyi, Flow:
- Page 606 and 607: 8. Stern, op. cit.606/6619. The dep
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- Page 610 and 611: 610/6611. There are many ways to ca
- Page 612 and 613: 612/66114. Stonewalling: Gottman, W
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- Page 618 and 619: 618/6619. Of the dozen or so studie
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- Page 622 and 623: 622/66129. Depression and disease:
- Page 624 and 625: 624/661cortisol, and catecholamines
- Page 626 and 627: 56. Unethical not to treat depressi
- Page 628 and 629: 628/661teachers had said were the m
- Page 630 and 631: 630/6618. Some of the evidence for
- Page 632 and 633: 632/661there is something reminisce
- Page 634 and 635: victim—"Why me?"—needs to be ad
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- Page 638 and 639: 638/661percent jump over the 1980 r
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599/661
5. The research on rage is described in Dolf Zillmann, "Mental
Control of Angry Aggression," in Wegner and Pennebaker,
Handbook of Mental Control.
6. The soothing walk: quoted in Tavris, Anger: The Misunderstood
Emotion, p. 135.
7. Redford Williams's strategies for controlling hostility are
detailed in Redford Williams and Virginia Williams, Anger
Kills (New York: Times Books, 1993).
8. Venting anger does not dispel it: see, for example, S. K.
Mallick and B. R. McCandless, "A Study of Catharsis Aggression,"
Journal of Personality and Social Psychology 4
(1966). For a summary of this research, see Tavris, Anger:
The Misunderstood Emotion.
9. When lashing out in anger is effective: Tavris, Anger: The
Misunderstood Emotion.
10. The work of worrying: Lizabeth Roemer and Thomas
Borkovec, "Worry: Unwanted Cognitive Activity That Controls
Unwanted Somatic Experience," in Wegner and Pennebaker,
Handbook of Mental Control.
11. Fear of germs: David Riggs and Edna Foa, "Obsessive-
Compulsive Disorder," in David Barlow, ed., Clinical
Handbook of Psychological Disorders (New York: Guilford
Press, 1993).
12. The worried patient was quoted in Roemer and Borkovec,
"Worry," p. 221.
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