Emotional inteligence

aygun.shukurova
from aygun.shukurova More from this publisher
04.02.2022 Views

358/661effects would be to impart most basic emotional intelligenceskills to children, so that they become lifelonghabits. Another high-payoff preventive strategy wouldbe to teach emotion management to people reaching retirementage, since emotional well-being is one factorthat determines whether an older person declines rapidlyor thrives. A third target group might be so-calledat-risk populations—the very poor, single workingmothers, residents of high-crime neighborhoods, andthe like—who live under extraordinary pressure day inand day out, and so might do better medically with helpin handling the emotional toll of these stresses.2. Many patients can benefit measurably when theirpsychological needs are attended to along with theirpurely medical ones. While it is a step toward more humanecare when a physician or nurse offers a distressedpatient comfort and consolation, more can be done. Butemotional care is an opportunity too often lost in theway medicine is practiced today; it is a blind spot formedicine. Despite mounting data on the medical usefulnessof attending to emotional needs, as well as supportingevidence for connections between the brain's emotionalcenter and the immune system, many physiciansremain skeptical that their patients' emotions matterclinically, dismissing the evidence for this as trivial and

359/661anecdotal, as "fringe," or, worse, as the exaggerations ofa self-promoting few.Though more and more patients seek a more humanemedicine, it is becoming endangered. Of course, thereremain dedicated nurses and physicians who give theirpatients tender, sensitive care. But the changing cultureof medicine itself, as it becomes more responsive to theimperatives of business, is making such care increasinglydifficult to find.On the other hand, there may be a business advantageto humane medicine: treating emotional distress in patients,early evidence suggests, can save money—especiallyto the extent that it prevents or delays the onset ofsickness, or helps patients heal more quickly. In a studyof elderly patients with hip fracture at Mt. Sinai Schoolof Medicine in New York City and at NorthwesternUniversity, patients who received therapy for depressionin addition to normal orthopedic care left the hospitalan average of two days earlier; total savings for the hundredor so patients was $97,361 in medical costs. 55Such care also makes patients more satisfied withtheir physicians and medical treatment. In the emergingmedical marketplace, where patients often have the optionto choose between competing health plans, satisfactionlevels will no doubt enter the equation of these verypersonal decisions—souring experiences can lead

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effects would be to impart most basic emotional intelligence

skills to children, so that they become lifelong

habits. Another high-payoff preventive strategy would

be to teach emotion management to people reaching retirement

age, since emotional well-being is one factor

that determines whether an older person declines rapidly

or thrives. A third target group might be so-called

at-risk populations—the very poor, single working

mothers, residents of high-crime neighborhoods, and

the like—who live under extraordinary pressure day in

and day out, and so might do better medically with help

in handling the emotional toll of these stresses.

2. Many patients can benefit measurably when their

psychological needs are attended to along with their

purely medical ones. While it is a step toward more humane

care when a physician or nurse offers a distressed

patient comfort and consolation, more can be done. But

emotional care is an opportunity too often lost in the

way medicine is practiced today; it is a blind spot for

medicine. Despite mounting data on the medical usefulness

of attending to emotional needs, as well as supporting

evidence for connections between the brain's emotional

center and the immune system, many physicians

remain skeptical that their patients' emotions matter

clinically, dismissing the evidence for this as trivial and

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