Examination Instruction Form - Ngee Ann-Adelaide Education Centre

2012 

NGEE ANN-ADELAIDE EDUCATION CENTRE 

ACADEMIC STAFF HANDBOOK

Table of Contents 

1. Welcome 1 

2. About Ngee Ann-Adelaide Education Centre [NAA] 2 

2.1 NAA Vision, Mission, and Values 2 

2.2 NAA Team Structure 2 

2.2.1 Singapore Team 3 

2.2.2 Adelaide Team 4 

2.3 The University of Adelaide 5 

2.3.1 Reporting Structure 7 

2.4 About The Ngee Ann Kongsi 8 

2.5.1 NAA Facilities 9 

2.5.2 Location of NAA 9 

3. Academic Calendar for Programs offered in NAA 10 

3.1 2013 Singapore Graduation Ceremony 10 

3.2 “Black Out” Dates when Major Singapore Events are Held 10 

3.3 Public Holidays in Singapore 11 

4. Council for Private Education 12 

5. Teaching and Program Quality 12 

5.1 Teaching Excellence 12 

5.2 Program Quality Assurance for Adelaide Programs offered in NAA 13 

5.3 Induction Program for Casual Academic Staff teaching at NAA 13 

6. Program and Course Administration 14 

6.1 Recommended Textbooks for Courses 14 

6.2 Course Workbook 14 

6.3 Articulation Agreements 14 

6.4 Specialised Hardware/Software/Equipment 14 

6.5 Classroom Setup Arrangement 14 

6.6 Lecturer’s Kit 14 

6.7 Computer and/or Projector 15 

6.8 Student Attendance Records 15 

6.9 Examination Instructions 15 

6.10 Changes to Assessment Deadlines 15 

6.11 Feedback to Students on Grades and Queries 16 

7. Adelaide University Alumni Association Singapore 16 

8. Occupational Health, Safety, and Welfare Issues 17 

8.1 Fire Threat 17 

8.2 Bomb Threat 19 

8.3 Communicable Disease Threat 20 

8.4 Earth Tremor Threat 20 

8.5 Armed Intruder Threat 20 

8.6 Designated Assembly Area 20 

9. NAA Confidentiality and Security Information Policy 21 

9.1 Manner and Purpose of Personal Information Collection 21

10. About Singapore 22 

10.1 Currency 22 

10.2 Public Transport 23 

10.3 Healthcare in Singapore 24 

10.4 Tourist Attractions 24 

11. Singapore Hotels near NAA 24 

11.1 About Clarke Quay 25 

11.2 Novotel Hotel 25 

11.3 Park Hotel 26 

11.4 Other Hotels 26 

12. Getting from the Singapore Changi Airport to your Hotel 27 

13. Places to Eat and Shop around NAA 27 

14. Useful Singapore Telephone Numbers 27 

14.1 Embassies and Consulates in Singapore 27 

15. Frequently Asked Questions - FAQs 29 

Appendix 1 Resources to Support Teaching and Program Quality 30 

A1.1 MyUni Support for Staff 30 

A1.2 Making Teaching Easier 30 

A1.3 Copyright Induction for Staff 30 

A1.4 Sessional Teaching Program 30 

A1.5 Digital Resources Management Centre 31 

A1.6 University Assessment Policies 31 

A1.7 Assessment and Examination Procedures and Guidelines 31 

A1.7.1 Grade Descriptors 31 

A1.7.2 Coursework Grading Guidelines 33 

A1.8 Use of MyUni 34 

A1.9 Plagiarism 34 

Appendix 2 Relevant University Sites 35 

Appendix 3 IT & Audio Visual Facilities Rectification Service Request Form 36 

Appendix 4 Class Attendance List 37 

Appendix 5 Examination Instruction Form 38 

Appendix 6 Useful Singapore Telephone Numbers 39

1. Welcome 

A big welcome to the Ngee Ann-Adelaide Education Centre – a joint venture between The University of Adelaide and Ngee Ann 

Kongsi. To help you have an enjoyable time in Singapore and to help you with possible questions that you may have, we have 

developed the Ngee Ann-Adelaide Information Handbook. The Handbook provides information about the Ngee Ann-Adelaide 

Education Centre, its history, what it stands for, what to expect in the teaching and learning environment, what we expect of you, 

and what to expect in Singapore generally. 

The Ngee Ann-Adelaide Education Centre is one of five Campuses that the University operates from and that comprise the 

teaching and learning network of the University (North Terrace, Roseworthy, Waite, Thebarton, and Ngee Ann-Adelaide). Located in 

Singapore but with an Asia-Pacific perspective, the Campus provides an important strategic base for the University as the growing 

influence of China and other tiger economies pervade world economic development and world affairs. 

Although many students attending classes in Singapore are Singapore-based University of Adelaide students, the University 

encourages its students to develop an international perspective. Thus, Australia-based University of Adelaide students may also 

enrol in Singapore classes where these students are looking to obtain an Asian cultural experience as well as a quality University 

of Adelaide educational experience. (Similarly, we encourage our Singapore enrolled students to travel to Adelaide to experience 

an Australian cultural experience while completing their studies; thus, you may find Singapore-based students in Adelaide classes 

from time to time.) The ability for University of Adelaide students to enrol in courses on the University’s different campuses (subject 

to timetabling and meeting Visa requirements) is one of the distinct advantages that the University can offer its students. It is an 

integral component of providing a demonstrative Life Impact experience for its students. 

As you would expect, our core aim in Singapore – just as with the University’s other Campus environments – is to provide a world 

class teaching and learning experience for the University’s students. Thus, Ngee Ann-Adelaide Education Centre has the same 

academic standards as are applicable in Australia. 

We strive for the delivery of quality programs and appreciate that we must be relentless in innovating and vigilant in overseeing 

quality at all levels. We appreciate that being at the lecturing “coal face”, you may be privy to seeing and hearing things that can 

help us in the delivery of our courses. If there are issues or matters that you are aware of that can help us improve the quality of our 

service, please let us know. 

Thank you for being a valued and integral part of the University’s Ngee Ann-Adelaide Singapore team. We can only function if there 

is cooperation and trust between the team in Adelaide and the team in Singapore. 

We look forward to working alongside you in growing Ngee Ann-Adelaide Education Centre and establishing our presence as a 

pre-eminent Asia-Pacific centre of teaching and research excellence. 

Ms Lim Mei Mei 

General Manager 

Professor Noel J. Lindsay 

Academic Director Singapore Operations 

2012 NGEE ANN-ADELAIDE EDUCATION CENTRE ACADEMIC STAFF HANDBOOK 

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2. About The Ngee Ann-Adelaide Education Centre [NAA] 

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www.NAA.edu.sg 

Ngee Ann-Adelaide Education Centre (NAA) is a joint venture partnership between two of the oldest and most respected institutions 

in the Asia Pacific region: the Ngee Ann Kongsi and the University of Adelaide. 

The vision of the partners is to provide a high quality educational facility in Singapore combining undergraduate and postgraduate 

academic programs with applied executive and professional development courses taught by experienced academics, consultants 

and professionals. 

Since its inception in 1998, the Ngee Ann-Adelaide Education Centre has, through its programs, produced some of Singapore’s 

leading talents in local businesses, multinational corporations and government agencies. Many more students have benefited from 

their investment in these programs and moved on to greater heights in their respective careers. 

2.1 NAA Vision, Mission, and Values 

Our Vision is to be recognised as an Asia Pacific Centre of research and teaching excellence, committed to educating and 

developing future leaders. 

Our Mission is to educate the leaders of tomorrow through providing a distinctive Asia-Pacific educational and cultural experience. 

The Values and Culture that underpin Ngee Ann-Adelaide as an institution and the manner in which it goes about its businesses 

are reflected in the following: 

Excellence: We pursue excellence in research, teaching and learning. 

Leadership: We nurture leadership in our staff and our students. 

Innovation: We encourage innovation through providing a stimulating place to work and study. 

Teamwork: While individuality is expected, we encourage teamwork in our students and staff. 

Ethics: We expect the highest ethical students and staff behaviour in research, teaching and learning. 

2.2 NAA Team Structure 

The NAA personnel structure comprises of two teams: professional and academic staff based in Singapore and those 

predominantly based in Adelaide and associated with The University of Adelaide (both professional and academic staff). Appearing 

on the next page are some of the key people who have a role to play in the NAA operation. 

2012 NGEE ANN-ADELAIDE EDUCATION CENTRE ACADEMIC STAFF HANDBOOK

2.2.1 Singapore Team 

NGEE ANN-ADELAIDE EDUCATION CENTRE CONTACTS 

General Manager 

Ms LIM Mei Mei 

E: meilim@NAA.edu.sg 

Academic Director, Singapore Operations 

Professor Noel Lindsay 

E: noel.lindsay@adelaide.edu.au 

PROGRAM MANAGEMENT 

Undergraduate Programs 

Program Management Manager 

Ms LAW Angelina BCom, BCompSc, 

BInnov&Entrep, BNursing 

E: angelinalaw@NAA.edu.sg 

Program Executive 

Mr YEO Ronald BCompSc, BInnov&Entrep 

E: ronaldyeo@NAA.edu.sg 

Vacant BNursing 

Vacant BCom 

Postgraduate Programs 

Program Executive 

Ms PUAI Corrine MBA, MAPM 

E: corrinepuai@NAA.edu.sg 

Ms YONG Celine MAcc, MAF 

E: celineyong@NAA.edu.sg 

Vacant MEd 

STUDENT LEARNING SERVICES 

Manager 

Ms LAW Angelina 

E: angelinalaw@NAA.edu.sg 

Program Administrators 

Ms YAP Alicia 

E: alicia@NAA.edu.sg 

Ms SING Carolyn 

E: carolyn@NAA.edu.sg 

STUDENT SERVICE CENTRE 

Student Service Centre Manager 

Ms YONG Elena 

E: elenayong@NAA.edu.sg 

Student Service Centre Executive 

Mr LEE Hsiang Wei 

E: hsiangwei@NAA.edu.sg 

Student Service Centre Administrator 

Ms CHUA Siew Cheun 

E: siewcheun@NAA.edu.sg 

Ms TAN Bee Hong 

E: beehong@NAA.edu.sg 

FINANCE & ADMINISTRATION 

Accountant 

Ms NG Doris 

E: dorisng@NAA.edu.sg 

MARKETING COMMUNICATIONS 

Marketing Communications Executive 

Ms LEE Lynnet 

E: lynnetlee@NAA.edu.sg 

Marketing Graphic Designer 

Ms NG Yee Choo 

E: yeechoo@NAA.edu.sg 

Street address: 

Ngee Ann-Adelaide Education Centre 

97 Tank Road, Level 3, Teochew Building 

Singapore 238066 

T: +65 6738 2910 F: +65 6738 3314 


OFFICE HOURS 

Monday to Friday 9.00 a.m. – 7.00 p.m. 

Saturday 9.00 a.m. – 3.00 p.m. 

STUDENT SERVICE CENTRE 

Monday to Thursday 9.00 a.m. – 7.00 p.m. 

Friday 9.00 a.m. – 10.00 p.m. 

Saturday 9.00 a.m. – 8.00 p.m. 

Sunday 9.00 a.m. – 5.00 p.m. 

The Office and Student Service Centre do not 

operate on Public Holidays 

E: studentservice@NAA.edu.sg 

WHO TO CONTACT 

If teaching faculty have particular issues relating 

to teaching resources support, please contact 

Student Service Centre or Student Learning Services. 

Enrolment advice such as choice of courses and 

sequence of enrolment is provided by the Program 

Management staff. 

You may also contact the Academic Director. 


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2.2.2 Adelaide Team 

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UNIVERSITY OF ADELAIDE CONTACTS 

BUSINESS SCHOOL 

Master of Applied Finance 

Master of Business Administration 

Graduate Diploma in Business Administration 

Graduate Certificate in Business Administration 

Bachelor of Commerce 

Street address: 

The University of Adelaide Business School 

The University of Adelaide 

12th Floor, 10 Pulteney Street 

Adelaide, SA Australia 5005 

Acting Dean of School 

Professor Ralf Zurbruegg 

E: ralf.zurbrugg@adelaide.edu.au 

T: +61 8 8223 4782 

Postgraduate Program Director 

Dr Chee Cheong 

E: chee.cheong@adelaide.edu.au 

T: +61 8 8223 4782 

MBA Program Director 

Mr Damian Scanlon 

E: damian.scanlon@adelaide.edu.au 

T: +61 8 8313 4651 

Undergraduate Program Director 

Dr. Lisa Powell 

E: lisa.powell@adelaide.edu.au 

T: +61 8 8313 0103 

www.business.adelaide.edu.au/ 

SCHOOL OF COMPUTER SCIENCE 

Bachelor of Computer Science 

Graduate Diploma in Computer Science 

Street Address: 

School of Computer Science 


Innova21 Building 


Head of School 

Professor David Suter 

E: david.suter@adelaide.edu.au 

T: +61 8 8303 4729 

Program Coordinator 

Dr Facundo Memoli 

E: facundo.memoli@adelaide.edu.au 

T: +61 8 8313 4486 

www.cs.adelaide.edu.au/ 

SCHOOL OF EDUCATION 

Master of Education 

Graduate Diploma in Educational Studies 

Graduate Certificate in Education 


School of Education 


9th Floor, 10 Pulteney Street 



Professor Tania Aspland 

E: tania.aspland@adelaide.edu.au 

T: +61 8 8313 3604 

Postgraduate Coordinator 

Dr Igusti Darmawan 

E: igusti.darmawan@adelaide.edu.au 

T: +61 8 8303 3604 

www.education.adelaide.edu.au/ 

ENTREPRENEURSHIP, 

COMMERCIALISATION 

AND INNOVATION CENTRE (ECIC) 

Master of Applied Project Management 

Graduate Diploma in 

Applied Project Management 

Graduate Certificate in 

Applied Project Management 

Bachelor of Innovation and Entrepreneurship 


Entrepreneurship, Commercialisation 

and Innovation Centre 


Level 1, Engineering South 


Acting Director, ECIC 

Dr Allan O’Connor 

E: allan.oconnor@adelaide.edu.au 

T: +61 8 8313 7422 

Project Management Program Director 

Professor Vernon Ireland 

E: vernon.ireland@adelaide.edu.au 

T: +61 2 9209 4113 

Undergraduate Program Director 

Mr Gary Hancock 

E: gary.hancock@adelaide.edu.au 

T: +61 8 8303 0125 

www.ecic.adelaide.edu.au/ 


SCHOOL OF NURSING 

Bachelor of Nursing 


Discipline of Nursing 

Level 3, Eleanor Harrald Building 

Royal Adelaide Hospital, North Terrace 

Adelaide, SA Australia, 5000 


Professor Alison Kitson 

E: alison.kitson@adelaide.edu.au 

T: +61 8 8313 3594 

Program Director 

Ms Tiffany Conroy 

E: tiffany.conroy@adelaide.edu.au 

T: +618 8303 3595 

www.health.adelaide.edu.au/nursing/

2.3 The University of Adelaide 

http://www.adelaide.edu.au/about/ 

http://www.adelaide.edu.au/learning 

http://www.adelaide.edu.au/staff/ 

The University of Adelaide is consistently ranked in the top 1% of universities in the world. It offers a high-quality education 

experience that is recognised internationally and that leads to satisfying and rewarding careers. It has produced numerous Nobel 

Prize winners and more than 100 Rhodes Scholars. It is a member of the Group of Eight (Go8) that comprises Australia’s top 

research-intensive universities. 

The University of Adelaide Vision, Mission, and Values 

The University’s mission, vision, and values are core to its plan and these are reproduced below. 

Vision 

The University of Adelaide will build upon its tradition of innovation through high-impact research and excellent teaching 

across a broad range of disciplines and professions. It will be a growing, internationally focused and financially 

sustainable institution, enterprising in its approach to new opportunities as they arise, and clear and consistent in its 

essential directions. It will provide a vibrant intellectual environment that will be satisfying for staff, rewarding for students, 

and engaging of the community, engendering a sense of pride in our contribution to contemporary society. 

Mission 

To be recognised internationally as a great research university and an Australian leader in research and teaching 

excellence, committed to the positive impact we can have on the lives of our students, staff and alumni as well as the 

local, national and international communities. 

Values 

1. We will pursue excellence in all that we do. 

2. We will act with fairness, integrity and responsibility. 

3. We will respect the rights and responsibilities of freedom of inquiry and expression. 

4. We will encourage innovation, creativity and breadth of vision. 

5. We will be engaged with the local, national and international communities. 

6. We are committed to producing graduates recognised worldwide for their creativity, knowledge and skills, as well as 

their culture and tolerance. Our graduates make an impact on the world. 

Some key points about its history: 

• An economic, social and intellectual leader: The University of Adelaide’s importance to South Australia - and beyond 

- began in 1874. Founded on the basis of generous donations from Walter Watson Hughes and Thomas Elder, it is 

the third-oldest university in Australia and has always been a progressive, outward-looking institution. For well over a 

century, its graduates, teachers and researchers have been making outstanding contributions to a number of fields. 

These range from science, medicine and engineering, to law, the social sciences and performing arts. It means it has 

played a vital role in contributing to the economic, social and intellectual life of the State of South Australia for more than 

130 years! 


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6 

• Ahead of its time: It is a university ahead of its time. It was a pioneer in the teaching of science, being the first in 

Australia to develop a science degree, and in music education with the establishment of the first Conservatorium of 

Music, Chair of Music, and Doctorate in Music. Similarly, it has been a leader in the area of gender equality and can 

claim to be the first university in Australia, and only the second in the world, to grant degrees to women. Its outstanding 

women graduates include the University’s first female graduate, Edith Dornwell (BSc, 1885). It also graduated the first 

female surgeon, Laura Fowler (MB, 1891), and the first woman elected to a University Council in Australia, Helen Mayo 

(MBBS, 1902). And then there is the distinguished career of Dame Roma Mitchell LLB (1934), Australia’s first woman 

judge, Queens Council, University Chancellor, and Governor of an Australian State. 

• World-leading research: The University’s reputation for world-leading original research was built by staff members 

such as William Bragg, Thorburn Brailsford-Robertson, Douglas Mawson, Hugh Stretton, and J Robin Warren. They 

are just a few of the many hundreds who have engaged with the University’s long-standing commitment to excellence in 

research, learning, and teaching. 

• Graduates with impact: Its graduates include prominent individuals who have made significant contributions to their 

fields nationally and internationally and include Howard Florey, Lawrence Bragg, Marcus Oliphant, and Hugh Cairns. 

• Building history: The University’s built history can be witnessed across its Australian campuses at North Terrace, Waite, 

Roseworthy, and Thebarton which are home to some of the city’s finest buildings and architecture. These include the 

Mitchell Building, Bonython and Elder Halls, located along Adelaide’s cultural thoroughfare North Terrace, and Urrbrae 

House. And across these campuses continues a tradition of community engagement and vibrant intellectual and social 

life that can again be traced back to our origins. In Singapore, the University operates out of the historic Teochew 

Building. 

Since its establishment in 1874, the University of Adelaide has been amongst Australia’s leading universities. Its contribution to the 

wealth and wellbeing of South Australia and Australia as a whole - across all fields of endeavour - has been enormous. 

Studying at the University of Adelaide means being part of a rich tradition of excellence in education and research, with world-class 

academic staff and a vibrant student life. 

Adelaide has a fine tradition of exemplary scholarship and ground-breaking research, and its unique relationship with industry and 

other organisations ensures that our research expertise is translated into tangible benefits for the global community. 

Adelaide’s research is at the leading edge of knowledge, with research earnings consistently the highest per capita of any university 

in Australia. Analysis of the impact of publications and citations shows that the University of Adelaide is ranked in the top 1% in the 

world in 11 research fields. 

As an innovative and forward-looking University, it has major strengths in wine and food, health sciences, biological sciences, 

physical sciences, information technology and telecommunications, environmental sciences, and social sciences. 


2.3.1 Reporting Structure 

www.adelaide.edu.au/governance/orgcharts 

University Learning and Teaching Line of Authority 

University of Adelaide Act 1971 

(SA Parliament) 

University Council 

(Chaired by the Chancellor) 

Vice-Chancellor 

Deputy Vice-Chancellor (Academic) 

Executive Dean (Faculty) 


Program Coordinator 

Course Coordinator 


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2.4 About The Ngee Ann Kongsi 

Teochew Building 

Established by a group of prominent Teochew family members from the Ngee Ann county in Canton (Guangdong) under Mr Seah 

Eu Chin, the Kongsi (which means “Company”) initially looked after Teochew immigrants’ religious needs as well as funeral rites. 

But as the Teochew community grew and flourished, it started focusing on the needs of the young, especially in education. In 

keeping with the enterprising spirit of the Teochews, the Kongsi has since grown into one of the leading foundations in Singapore, 

reaching out to the community without regard to race, language, religion, or social status. 

The financial returns from its flagship building, the prestigious shopping complex and office tower Ngee Ann City, enable the Kongsi 

to continue to contribute to society. 

The Ngee Ann Kongsi’s engagement with larger community continues in the following forms: 

8 

http://www.ngeeann.com.sg/webtop/ 

The Ngee Ann Kongsi is a foundation that is actively involved in educational, cultural and welfare activities in Singapore. 

Founded in 1845 to look after the religious and welfare needs of Teochew immigrants in Singapore, the Ngee Ann Kongsi 

has evolved to become a significant contributor towards the enrichment of Singapore society. Its landmark buildings, premier 

educational institutions and cultural initiatives have touched many generations of Singaporeans. 

• Education: Prominent schools, tertiary institutions, as well as bursaries and scholarships bear the Ngee Ann name. 

• Property: Prime retail and commercial properties on Orchard Road, stretching from Wisma Atria to Cathay Cineleisure 

Orchard, sit on land leased from the Kongsi. 

• Culture & Heritage: The Ngee Ann Cultural Centre aims to promote awareness of Chinese and, in particular, Teochew 

culture among Singaporeans. The Ngee Ann Kongsi Heritage Hall is a historical archive of objects relating to the 

achievements of the Kongsi. 

• Chinese Medicine: Catering to the surge in demand for alternative therapies, the Centre on Balestier Road offers 

traditional medicine with modern convenience. 

Ngee Ann Kongsi Heritage Hall 

Opening Hours 

Mon-Sunday : 10.00am – 5.00pm 

Open to the public. 

Free admission 

Located on Level 1 of the Teochew Building 

• Community Services: The Wak Hai Cheng Bio Temple, the oldest Teochew temple in Singapore, the Funeral Parlour 

at Ubi Avenue 4, and the Teochew Memorial Park in Yishun continue the Kongsi’s original objectives. 

• Welfare for Senior Citizens: The Kongsi provides monthly financial support to eligible Teochew senior citizens. These 

senior citizens are to be on the government’s welfare scheme to be eligible. 


2.5.1 NAA Facilities 

The NAA teaching and learning facilities are located in the Teochew Building is located at 97 Tank Road. Most lectures are 

conducted at this premise unless otherwise advised. NAA Facilities include the following: 

NAA General Office: Level 3 

NAA Student Service and Resource Centre Level 3 

NAA Student Hub Level 3 

Lecture Rooms Levels 3, 4, 5, 6 

Computer Laboratory Level 4 

Staff Lounge Level 3 next to the General Office 

Student Lounge and Study Rooms Level 4 

Toilets Located on all levels of the building 

Building Security Ground Floor 

2.5.2 Location of the NAA 

Address: 

Level 3 Teochew Building 

97 Tank Road 

SINGAPORE 238066 

Phone: +65 6738 2910 

Fax: +65 6738 3314 

Park Hotel 

Novotel 

Liang 

Court 

Office Hours: 

Monday to Friday 9.00 am. – 7.00 pm 

Saturday 9.00 am. – 3.00 pm. 

Student Service Centre Hours: 

Monday to Thursday 9.00 am. – 7.00 pm 

Friday 9.00 am. – 10.00 pm 

Saturday 9.00 am – 8.00 pm 

Sunday 9.00 am – 5.00 pm 


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3. Academic Calendar for Programs offered in NAA 

Programs offered at NAA are scheduled on a semester, trimester, or term basis as follows: 

Semester based program 

• Bachelor of Nursing 

Trimester based programs 

• Bachelor of Computer Science 

• Bachelor of Commerce 

• Master of Professional Accounting 

• Master of Applied Finance 

• Master of Accounting and Finance 

• Master of Business Administration, and 

• Master of Applied Project Management. 

Term based programs 

• Bachelor of Innovation and Entrepreneurship, and 

• Master of Education. 

The Singapore timetable for the courses taught in these programs can be found at: http://naa.edu.sg/student-services/timetables/ 

3.1 2013 Singapore Graduation Ceremony 

Students enrolled in NAA have the option to apply to graduate at the ceremony held in Singapore or in Adelaide or in absentia. The 

Graduation Ceremony in Singapore is generally held in March or April. In year 2013, it will be held on Saturday 23 March 2013, at 

Ngee Ann Polytechnic Convention Centre. Teaching faculty with the interest to participate in the academic procession in Singapore 

may make enquiry with the Adelaide Graduation Officer, Student Administration Services. 

3.2 “Black Out” Dates when Major Singapore Events are Held 

No course will be schedule during the black out dates due to the lack of accommodation or increase in accommodation rates, 

unless due to unforeseen circumstances. Black out schedules are as follows: 

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Event 2012 2013 

Air Show 13 - 19 February 2012 No dates available at this point 

Communic Asia/Broadcast Asia 19 - 22 June 2012 18 - 21 June 2013 

F1 Grand Prix Motor Racing 9 - 23 September 2012 18 - 22 September 2013 


3.3 Public Holidays in Singapore 

No course will be scheduled during the public holidays unless due to unforeseen circumstances. Your respective Adelaide Program 

Coordinator will inform you if deem necessary. 

Year 2012 

New Year’s Day 1 January 2012 Sunday* 

Chinese New Year 23 January 2012 Monday 

24 January 2012 Tuesday 

Good Friday 6 April 2012 Friday 

Labour Day 1 May 2012 Tuesday 

Vesak Day 5 May 2012 Saturday 

National Day 9 August 2012 Thursday 

Hari Raya Puasa 19 August 2012 Sunday 

Hari Raya Haji 26 October 2012 Friday 

Deepavali 13 November 2012 Tuesday 

Christmas Day 25 December 2012 Tuesday 

* Note: The Monday following New Year’s Day is a public holiday. 

Year 2013 

New Year’s Day 1 January 2013 Tuesday 

Chinese New Year 10 February 2013 Sunday* 

11 February 2013 Monday 

Good Friday 29 March 2013 Friday 

Labour Day 1 May 2013 Wednesday 

Vesak Day 24 May 2013 Friday 

Hari Raya Puasa 8 August 2013 Thursday 

National Day 9 August 2013 Friday 

Hari Raya Haji 15 October 2013 Tuesday 

Deepavali 3 November 2013 Sunday# 

Christmas Day 25 December 2013 Wednesday 

* As Chinese New Year falls on Sunday 10 February 2013 and Monday 11 February 2013, the next day, Tuesday 12 February 2013, will 

be a public holiday. 

# The following Monday will be a public holiday. 

Note: The date, 3 November 2013, for Deepavali needs to be checked against the Indian Almanac when it is available. Should 

there be a change in the date, the Singaporean Ministry of Manpower will issue a media release to announce the change. 


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4. Council for Private Education 

12 

http://www.cpe.gov.sg 

In alignment with the Singapore Private Education Act 2009, a Council for Private Education (CPE) was established in Singapore 

to regulate the private education sector. All Private Education Institutes (PEIs) are required to comply with the regulations under the 

new Act in order to operate. 

NAA is registered as a Private Education Institution under the provisions and regulations of the Private Education Act 2009 in 

Singapore. The registration period is valid for 4 years from 14 September 2010 to 13 September 2014. 

Registration number: 199703922R. 

All teaching faculties assigned to teach at NAA are required to submit their academic and professional qualifications for approval 

prior to their teaching assignments. For further information, please contact the Academic Director. 

5. Teaching and Program Quality 

Students enrolled in NAA are awarded equivalent degrees to onshore programs. Hence pertinent University academic policies and 

procedures apply to all students in Singapore. Academic policies and procedures relevant to NAA are Teaching Excellence and 

Program Quality Assurance. 

Appendix 1: Resources to Support Teaching and Program Quality provides a range of resources that are designed to support 

teaching and program quality. Appendix 2: Relevant University Sites provides a series of University’s URLs that may be useful 

for lecturers. 

5.1 Teaching Excellence 

NAA desires teaching excellence in the academic team that lecture on Adelaide’s programs at NAA. Student Experience of 

Learning and Teaching (SELT) surveys are administered at the end of each course during the last intensive (refer http://www. 

adelaide.edu.au/policies/101/). This is a mandatory requirement stipulated by the Council for Private Education. 

The SELT survey for your respective course will be conducted during the last intensive of your course. The schedule of the SELT 

survey will be indicated in the Welcome Note in the Lecturer’s Kit. Lecturers are required to strictly adhere to the schedule. The 

Student Service Administrator/ Executive will be assigned to conduct the surveys. Lecturers are required to leave the room during 

the survey which will take an approximate duration of 15 mins. Lecturers are strictly prohibited from interfering with the SELT survey 

process nor influence the students through any form of communications. 

In line with the University policy, there are minimum University standards expected to be achieved for lecturer SELT results (refer to 

http://www.adelaide.edu.au/sp/selt/expectnstnds.html). Key information to note: 

Expectation Standards 

As part of the University’s desire to improve the student’s learning experience, it has identified key questions from the Standard 

Teacher, Course and Program SELT survey which will be used as indicators of quality. 

For each of these questions a high level of broad agreement is expected as indicated on the next page. The minimum level of 

broad agreement required by our staff, courses and programs increases each year to 2012. 

Reports indicating the level of achievement of teachers, courses and programs in meeting the expectation standards will be 

provided to Heads of School and Executive Deans. The SELT Expectation Standards can be downloaded from http://www. 

adelaide.edu.au/sp/selt/download/SELT_Expectation_Standards.pdf 


SELT Expectation Standards 

All Level 1 courses 

SELT question % broad agreement 

2010 2011 2012 

All things considered, how would you rate the effectiveness of this person as a university teacher? 70 73 75 

Overall, I am satisfied with the quality of this course 70 73 75 

It is made clear what is expected of me 60 63 65 

I receive adequate feedback on my work 50 53 55 

This course helps me develop my thinking skills (e.g. problem solving, analysis) 65 67 70 

Overall, I am satisfied with this program 70 73 75 

In my program, I am provided with sufficient feedback to guide my learning 50 55 60 

As a result of my program, I have developed good problem solving abilities 60 65 70 

All courses other than Level 1 

SELT question % broad agreement 

2010 2011 2012 

All things considered, how would you rate the effectiveness of this person as a university teacher? 75 77 80 

Overall, I am satisfied with the quality of this course 70 73 75 

It is made clear what is expected of me 65 67 70 

I receive adequate feedback on my work 55 57 60 

This course helps me develop my thinking skills (e.g. problem solving, analysis) 70 73 75 

Overall, I am satisfied with this program 70 73 75 

In my program, I am provided with sufficient feedback to guide my learning 50 55 60 

As a result of my program, I have developed good problem solving abilities 60 65 70 

5.2 Program Quality Assurance for Adelaide Programs offered at NAA 

Programs offered at NAA are subjected to quality review as part of the cyclical review process undertaken by the Quality and 

Reviews Unit of the University of Adelaide. The Quality and Reviews Unit operates within the Division of the Deputy Vice-Chancellor 

and Vice-President (Academic) and facilitates and contributes to a systematic and structured approach to quality assurance 

processes and quality enhancement at the University of Adelaide. The Quality and Reviews Unit contributes to the achievement of 

the University’s commitment to have a robust system for quality assurance by: 

• Conducting program and academic unit reviews; 

• Providing support to university-wide quality assurance related committees; 

• Managing and providing administrative support to the University’s quality assurance related frameworks; 

• Coordinating and contributing to quality assurance and quality enhancement activities, both internal and external to the 

University; and 

• Providing advice and information to support quality assurance and quality enhancement within the University. 

The Quality and Reviews Unit provides a focus for continuing quality enhancement activities and processes with the University. 

5.3 Induction Program for Casual Academic Staff teaching at NAA 

Casual Academic staff appointed by the University to teach at NAA shall undergo and induction program facilitated by the 

Academic Director, Singapore Operations and appropriate NAA Professional Staff on the teaching and learning services offered at 

NAA. 


13

6. Program and Course Administration 

This section addresses the administrative policies and procedures relevant to teaching at NAA. 

6.1 Recommeded Textbooks for Courses 

Please submit to the NAA Program Administrators or UoA Offshore Coordinator your recommended textbook titles at least four 

months prior to the commencement of your course. Please note that NAA still has a category of students who are entitled to free 

textbooks. Hence, we encourage recommendations of only one textbook as compulsory and other titles as optional. Please refer to 

pg 3 for the contact. 

6.2 Course Workbook 

Please email to the respective Program Administrators (please refer to pg 3 for the contact) / UoA Offshore Coordinator your 

Course Workbook for printing at least four weeks prior to the commencement of your course. Before doing so, please ensure that 

your Course Profile complies with the University’s policy in terms of content and format. If in doubt, please check with the relevant 

personnel in your School, namely the Program Director or School Coordinator. 

6.3 Articulation Agreements 

Program Directors for the respective programs are responsible to ensure that articulation agreements relevant to the programs are 

current. A review of the relevant diploma courses for which the University is providing advanced standing should occur annually and 

in adequate time for the following year’s program marketing materials to be developed. 

6.4 Specialised Hardware/Software/Equipment 

Please contact the NAA Program Management staff for any specific hardware/software/equipment you need during lectures at least 

12 weeks prior to the course commencement. This relates to items that you require in addition to the “standard” hardware/soft- 

ware/equipments provided in the classroom (such as computer, projector, and whiteboard). 

Please refer to pg 3 for the contacts of the respective Program Management staff. 

6.5 Classroom Setup Arrangement 

For specific seating arrangements in a classroom, please contact the relevant NAA Program Administrators at least 4 weeks prior to 

the commencement of your course. 

6.6 Lecturer’s Kit 

Lecturers are encouraged to visit NAA in the morning on the same day of teaching to collect the Lecturer’s Kit from the General 

Office and to test the Audio and Visual equipments. 

The Kit includes a Lecturer’s Welcome Note, whiteboard markers, Class Attendance list, key to the classroom, student name tags, 

Lecturer Feedback form, and IT & Audio Visual Facilities Rectification Service Request form, and Examination Instruction form. 

Lecturers are encouraged to use the relevant form(s) if they have suggestions about improving their teaching and/or student 

learning experience. 

14 


6.7 Computer and/or Projector 

All classrooms are equipped with a desktop computer and projector. Wireless network is also available. 

For technical problems with the desktop computer and/or projector (or any other equipments) in the classrooms or lecturer’s rooms, 

please notify the NAA Student Service Centre for urgent attention or alternatively submit the IT & Audio Visual Facilities Rectification 

Service Request form. Please refer to Appendix 3 for a sample of the form. The form is also available at www.NAA.edu.sg. 

6.8 Student Attendance Records 

A copy of the Class Attendance list will be provided in the Lecturer Kit. The CPE stipulates the requirements for regimental recording 

of a student attendance and absenteeism on a daily basis. All NAA students are required to attain a minimum of 80% of attendance 

per course. Eg. 80% of 30 teaching hours of 1st and 2nd intensives is 24 hours of attendance. 

Lecturers are required to ensure that the Class Attendance list is completed with lecturer’s signatory at the end of each teaching 

day. 

It is recommended that after the first “rest break” each day, students’ attendance on the Class Attendance list is crossed out and 

latecomers or absentees are marked appropriately. 

Lecturers may receive request from students for approval to be absent from class and it is important that the lecturer should inform 

the Program Management staff, as there may be administrative and course fee charges to be incurred. The CPE also requires a 

submission of official documents, eg. medical certificates, employer’s letter, air ticket etc for validation of reason for absence. 

6.9 Examination Instructions 

If there is a scheduled examination for a course, lecturers should submit specific examination instructions by completing the 

Examination Instruction form in the Lecturer Kit. Please refer to Appendix 5 for a sample copy. Please submit the form at the end of 

the last intensive to the Student Service Centre. 

Lecturers are required to be available to receive calls from NAA during the examination duration for pertinent queries with regards 

to the examination papers by student or invigilators. Queries will be communicated via the NAA Chief Examination Invigilator. It is 

advisable that lecturers should have a copy of the examination paper on hand during the examination duration. 

Examination question papers should only be submitted to the NAA Chief Examination Invigilator (dorisng@NAA.edu.sg) at least 

2 weeks prior to the examination date. It is important that the examination paper has been checked thoroughly for any errors, 

omissions, and/or discrepancies before mailing it out to the NAA office and attention to Doris Ng. 

To ensure the accountability of examination scripts received by the lecturers for marking, lecturers may verify the correct number of 

scripts to tally with the Attendance Slips collected for the exam. 

6.10 Changes to Assessment Deadlines 

Please inform the NAA Program Management staff if there are changes to the submission deadlines for any item of assessment in 

your course (for example, extensions granted to a student); and/or if you require any additional student consultation sessions to be 

held to discuss any items of assessment. Please also inform the NAA Program Management staff if you wish for any assignments to 

be submitted in hardcopy. 


15

6.11 Feedback to Students on Grades and Queries 

In terms of student assessment and feedback: 

16 

• Please provide students with feedback within two weeks of the assessment submission deadline. This should include 

both the marks you awarded together with comments that support the marks you have allocated. The timely submission 

of marks and feedback comments are essential for guiding improvements in a student’s future assessment items. 

• All students have access to MyUni and are expected to use this. Therefore, please manage your course through MyUni 

including, where applicable, using the Discussion Forum or via Announcements. Please ensure that the MyUni Grade 

Book is kept up to date, as students will be accessing this to track their results. Please avoid posting the results via 

email or on lists that are based on student numbers. Student ID numbers lack confidentiality and privacy laws 

need to be observed. MyUni provides the mechanism by which you can abide by these requirements. 

• Please ensure you respond to student queries in a timely manner. Given the geographical distance between students 

and most lecturers, email (or Skype) provides the best way to do this. 

7. Adelaide University Alumni Association Singapore 

Formation of AUAAS 

The AUAAS started as the University of Adelaide Alumni Singapore – a Network of the Australian Alumni Singapore (AAS) in 

1995. With the establishment of the NAA and the consequent growth in alumni population, our patron – the late past President of 

Singapore, the Honourable Mr Ong Teng Cheong – encouraged the Network to set up a distinct body to meet the diverse interests 

of the alumni. 

A Protem Committee led by Network President, Mr Michael Khor, PBM, JP was set-up and the AUAAS was officially launched on 

6 April 2002 at the NAA. 

Membership 

Membership is free and the NAA will contribute S$10 towards the Adelaide University Alumni Association Singapore (AUAAS) Fund 

for every new AUAAS member. 

As a member of the Adelaide University Alumni Association (Singapore), you will be able to participate in our activities and link up 

with an invaluable network of alumni. To register your interest, please email your contact details to auaas@NAA.edu.sg. 

Please encourage the students to join the Alumni either as an Associate Member or Ordinary Member upon graduation. 


8. Occupational Health, Safety, and Welfare Issues 

The following is an extract from the NAA emergency procedures. 

• Fire Threat 

• Bomb Threat 

• Communicable Disease Threat 

• Earth Tremor Threat 

• Armed Intruder Threat 

All professional staff, lecturers, and students are required to be familiar with emergency evacuation procedures and the designated 

evacuation areas. The emergency procedures are reviewed and updated on a yearly basis. 

Should there be any occurrences of threat during course of teaching at NAA, lecturers will assume the leadership in class to ensure 

minimum panic and provide guidance appropriately. Under all circumstances, lecturers are required to bring along the Class 

Attendance list with him/her and to hand the Class Attendance List to the Security Coordinator at the Assembly Area. 

8.1 Fire Threat 

NAA Fire Wardens and First Aiders are:NAA Fire Wardens and First Aiders are: 

Fire Wardens Assistant (Deputy) Fire Wardens 

Ms Angelina LAW 

E: angelinalaw@NAA.edu.sg T: +65 6738 2910 

Ms Doris NG 

E: dorisng@NAA.edu.sg T: +65 6738 2910 

Ms Yee Choo NG 

E: yeechoo@NAA.edu.sg T: +65 6738 2910 

First Aiders 

Mr Ronald YEO 

E: ronaldyeo@NAA.edu.sg T: +65 6738 2910 

Team A Team B 

Ms Celine YONG 

E: celineyong@NAA.edu.sg T: +65 6738 2910 

Mr Ronald YEO 

(Basic First Aid and CPR + AED trained) 

E: ronaldyeo@NAA.edu.sg T: +65 6738 2910 

Ms Elena YONG 

E: elenayong@NAA.edu.sg T: +65 6738 2910 

Ms Alicia YAP 

E: alicia@NAA.edu.sg T: +65 6738 2910 


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Teochew Building Emergency Contact List 

Name of Company : Ngee Ann Kongsi 

Address : 97 Tank Road Singapore 238066 

Police : +65 999 

SCDF : +65 995 

Non-Emergency Ambulance : +65 1777 

Security Control Counter at Teochew Building : +65 6835 3013 

Security Control Counter : +65 6733 0337 / +65 6733 3915 

at Ngee Ann City (24 hours) 

Key Personnel 

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Mr BAEY Theng Mong 

Administrative Secretary 

Ms Sonia FOO 

Deputy Administrative Secretary 

Ms CHAN Pei Chun 

Complex Manager 

Mr Tony TAN 

Complex Manager 

Mr FOO Yong Seng 

M&E Manager 

Mr Tim LOW 

Facilities Executive 

T: +65 6737 9555 

T: +65 6737 9555 

T: +65 6733 0337 

T: +65 6733 0337 

T: +65 6733 0337 

T: +65 6733 0337 


Fire Evacuation 

1. Fire drills are held on a periodic basis. These drills should be treated with the utmost seriousness. 

2. Occupants in the building are required to obey the instructions of the Fire Wardens and Security Personnel in times of 

fire evacuation. 

3. Walk towards “Exit” signages to exit from the building. 

4. A fire extinguisher is provided in every room. Please refer to the instructions to use appropriately. 

5. In the event when the situation warrants an evacuation of the building 

• Signal for evacuation will be in the form of a perpetual ring (2nd alarm) initiated by the Security Control Counter. 

• Do not panic. Guide the students to evacuate in an orderly manner using the nearest staircase and 

proceed to the designated evacuation area. 

• Do not use the lifts. Use only the stairway through the “Exit” signages. 

• Strictly follow any instructions given by the Fire Wardens/Security Officers/Police. 

• In times of emergency, leave all personal items and evacuate promptly. 

• Leave all doors and windows CLOSED. This will minimise the spread of the fire. 

• Leave the lights on but disconnect all electrical apparatus. 

• When you are out of the building, walk briskly to the designated assembly area. 

• Stay at the assembly area and wait for further instructions from the Security Coordinator. 

8.2 Bomb Threat 

Reporting a Bomb Threat 

1. Keep Calm. 

2. If the threat is by telephone, prolong the call if possible, keep the person talking, and ask for the: 

• Location of the bomb. 

• Time set for the bomb to explode. 

3. Do not replace the handset – this enables the call to be traced. 

4. Treat the threat as genuine and record all information for the police. 

5. If a suspicious foreign object is found, 

• Do not touch it. 

• Keep the surrounding area clear. 

6. If the threat is by letter, 

• Do not handle the letter more than absolutely necessary. 

• Where possible, the item should be placed into a plastic pocket to preserve any physical evidence. 

7. Do not use mobile phones or other electronic equipment that may trigger a device: Turn off all mobile phones in 

the surrounding vicinity. 

8. Report to the Security Control Counter on Level 1 of the Teochew Building. 

9. The security staff may direct an evacuation from the building. A search of the area by suitably trained security and/or 

emergency services personnel may occur. 

Bomb Evacuation 

In the event of bomb threat where the situation warrants an evacuation of the building 

1. Do not panic. Guide students to evacuate in an orderly manner using the nearest staircase and proceed to the 

designated assembly area. 

2. Do not use the lifts. Use only the stairway through the “Exit” signages. 

3. Strictly follow the instructions given by the Security Officer(s)/Police. 

4. Leave all doors and windows OPEN. This will minimise the effect of any blast should a bomb explode. 

5. Leave the lights on but disconnect all electrical apparatus. 

6. Exit from the building and stay at the assembly area and wait for further instructions from the Security Coordinator. 


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8.3 Communicable Disease Threat 

20 

Reporting a Communicable Disease Threat 

1. Should you believe that one of your students has contacted a communicable disease, please avoid physical contact with 

the person and notify the NAA staff. 

2. NAA First Aider will contact Security Control Counter to provide appropriate assistance in the Isolation Room located at 

Level 2, next to the Maintenance Office. 

3. In the event of an outbreak which affects the general student population, the landlord and NAA will adopt the Singapore 

Ministry of Health’s Disease Outbreak response system to limit and control the spread of communicable diseases. 

Communicable diseases include SARS and Influenza A (H1N1). 

8.4 Earth Tremor Threat 

Responding to Earth Tremor Threat 

When earth tremors happen, all tenants/occupants are advised to follow the emergency measures below: 

1. Be calm. 

2. Take cover under a table if you are inside the classroom. Keep away from any glass windows, items made of glass, any 

hanging objects, bookcases or tall cupboards. 

3. Do not use the lift. If you are inside the lift, stay calm and exit immediately when the lift door opens. 

4. Do not use any naked flame in case there is a gas leak. 

5. Do not be alarmed if the electricity is cut or the fire alarm systems are activated. 

6. If you are out in the open, stay there. 

7. After the vibrations/tremors stopped, 

(1) Keep away from any glass windows, items made of glass, any hanging objects, and any bookcases or tall 

cupboards. 

(2) Help anyone injured. 

(3) Call the Security Control Counter at Level 1 (Tel: 6835 3013) or Police 

(4) Report any incidents or issues of law and order to the Security Control or Police. 

8. Stay at the assembly area and wait for further instructions from the Security Coordinator. 

9. If cracks or other structural defects develop after the tremor, inform the Building Management immediately. 

Earth Tremor Evacuation 

1. Do not panic. Guide students to evacuate in an orderly manner using the nearest staircase and proceed to the 

designated assembly area. 

2. Do not use the lifts. Use only the stairway through the “Exit” signages. 

3. Strictly follow the instructions given by any Security Officer/Police. 

4. In times of emergency, leave all personal items and evacuate promptly. 

5. Leave the lights on but disconnect all electrical apparatus. 

6. Exit from the building and stay at the assembly area. Wait for further instructions from the Security Coordinator. 

8.5 Armed Intruder Threat 

Reporting Armed Intruder Threat 

1. Be calm. Report to the Security Control Counter at Level 1 (Tel: 6835 3013) or Police 

2. Seek for cover in areas deemed safe and where possible lock the door or secure the area where you are located. 

3. If you are out in the open, run to the nearest exit and escape out of the building. 

8.6 Designated Assembly Area 

The Designated Assembly Area is located at the ground level in front of the Teochew Building or designated area assigned by the 

Security Coordinator. Please remain in the Designated Assembly Area until further instruction from Security Coordinator. 


9 NAA Confidentiality and Security Information Policy 

NAA has a confidentiality and security policy on all data kept by NAA. 

Policy on confidentiality and security: 

i. Information is protected against unauthorised access; 

ii. Confidentiality of information is maintained; 

iii. Integrity of information through protection from unauthorised persons through deliberate or careless action; 

iv. Integrity of information through protection from unauthorised modification; 

v. Availability of information to authorised users when needed; 

vi. Regulatory and legislative requirements will be met 

The confidentiality and security policy is clearly communicated to all its students and staff via NAA’s Student Handbook, application 

forms and email correspondences. 

NAA recognises its responsibility to collect, manage, use student information appropriately within the prevailing community 

standards of best practice. 

9.1 Manner and Purpose of Personal Information Collection 

(a) Personal information: Personal information will only be collected if it is required for a lawful purpose directly related to a 

function or an activity of NAA, or if the collection of the information is required by law. 

(b) NAA will take all reasonable steps to ensure that stakeholders’ personal information collected and held by NAA is 

accurate, authentic and reliable. 

(c) NAA will take reasonable steps to inform stakeholders of how it will use the information it has collected. 

(d) NAA will take reasonable steps to inform stakeholders of the implications of providing and of not providing the 

information. 

(e) Sensitive information: NAA will only collect sensitive information as required by law or with the individual’s consent. 


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10. About Singapore 

Source: YourSingapore website - http://www.yoursingapore.com/content/traveller/en/experience.html 

Singapore is a bustling cosmopolitan city populated with high-rise buildings and landscape gardens. Brimming with a harmonious 

blend of culture, cuisine, arts and architecture, Singapore is a dynamic city that’s rich in contrast and colour. In fact, you can even 

say that Singapore embodies the finest of both East and West. 

One of the most remarkable aspects of Singapore is the truly cosmopolitan nature of her population, a natural result of the country’s 

geographical position and commercial success. Established by Thomas Stamford Raffles as a trading post on 29 January 1819, 

the small sea town of Singapore soon attracted migrants and merchants from China, the Indian sub-continent, Indonesia, the Malay 

Peninsula and the Middle East. 

Located in Southeast Asia, Singapore has a land area of about 710 square kilometres, making her one of the smallest countries in 

the world and the smallest in the region – hence the moniker “The Little Red Dot”. Although small in size, Singapore commands an 

enormous presence in the world today with its free trade economy and highly efficient workforce. Also, her strategic location in the 

region has enabled her to become a central sea port along major shipping routes. 

Other than having a sound business infrastructure and favourable economic climate, another factor for Singapore’s rapid growth is 

due to a stable and competent ruling government. 

At present, Singapore’s population stands at about five million people, with English as the main language of instruction, and a 

mother tongue for each major ethnicity. One of the distinctly Singaporean things you’ll notice on our island is a ubiquitous collage 

of cultures. Coming together as a society and living in harmony, there are four major races – namely the Chinese (majority), Malay, 

Indian and Eurasian. Each community offers a different perspective of life in Singapore in terms of culture, religion, food and 

language. 

Almost everyone in Singapore speaks more than one language, with many people speaking as many as three or four. Most children 

grow up bilingual from infancy, learning other languages as they become older. With the majority of the literate population bilingual, 

English and Mandarin are the most commonly used languages in daily life. While English is the main language taught in schools, 

children also learn their mother tongues to ensure that they stay in touch with their traditional roots. 

10.1 Currency 

The currency used in Singapore is the Singapore dollar. Coins come in 5c, 10c, 20c, 50c, and $1. Notes come in denominations of 

$2, $5, $10, $50, $100, $500, $1000. 

22 


10.2 Public Transport 

Taxi 

Source: http://www.taxisingapore.com/taxi-companies/ 

All Singapore Taxis are fitted with electronic meters; are all air conditioned; and are all 5-seaters (including the driver) unless 

otherwise stated. About 90% of taxis have radio-phones and call booking is done via GPS or digital voice dispatch. Singapore 

passengers must wear seat belts at all times under the Singapore law. The total fleet of taxis in Singapore is about 23,000 so a taxi 

is never far away. 

CityCab +65 6552 1111 

Comfort Taxi +65 6552 1111 

Dial-A-Cab +65 6342 5222 

Premier Taxis +65 6363 6888 

Prime Taxi +65 6778 0808 

Smart Cab +65 6485 7777 

SMRT Taxis +65 6555 8888 

Taxi Singapore +65 6600 2800 

TransCab +65 6555 3333 

Yellow-Top Taxi +65 6293 5545 

MRT 

The Mass Rapid Transit or MRT is a good way of getting around Singapore. The MRT is a rapid transit system forming the major 

component of the railway system in Singapore, spanning the entire country. The MRT network has 141 stations. The SMRT 

Corporation and SBS Transit operate the MRT. They also run bus and taxi services, thus facilitating integration of the public rail, bus, 

and taxi networks. MRT services operate from around 5:30 am and finish before 1 am. Frequencies typically occur every three to 

eight minutes. 


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10.3 Healthcare in Singapore 

Singapore’s healthcare system is of a high quality so if you are ill and need to see a doctor or go to hospital, you are in good hands. 

Many Singaporean doctors have trained in Australia, the USA, Canada, and the UK. Pharmaceutical products are available from 

pharmacies such as Guardian. Some supermarkets stock a limited range of pharmaceutical products as well. 

Please seek information from hotel helpdesk if you require any medical care. 

10.4 Tourist Attractions 

Your Singapore http://www.yoursingapore.com/content/traveller/en/experience.htm 

Singapore Zoo http://www.zoo.com.sg/ 

Singapore River Cruises http://www.rivercruise.com.sg/ 

Singapore Duck and Hippo http://www.ducktours.com.sg/ 

Singapore City Hop-on Hop-Off Tour http://www.viator.com/tours/Singapore/Singapore-City-Hop-on-Hop-off-Tour/d18-2065SIN 

Singapore Flyer http://www.singaporeflyer.com/ 

11. Singapore Hotels near NAA 

Most of our visiting lecturers from Australia stay at either the Park Hotel or Novotel Hotel in Clarke Quay (a popular tourist 

destination) as these two hotels are near NAA and we have negotiated corporate rates at these hotels. Hotel rates vary depending 

on peak and non-peak seasons. If you are staying at the Novotel Clarke Quay or the Park Hotel, it will take around 10 mins ton walk 

to NAA by crossing over to River Valley Road and walking along Tank Road. 

Breakfast and internet services are provided for lecturers at Novotel Clarke Quay and the Park Hotel. 

24 


11.1 About Clarke Quay 

Source: The Filapia reel sites real sights website - http://www.filmapia.com/published/places/clarke-quay 

11.2 Novotel Hotel 

Clarke Quay is a historical riverside quay in Singapore, located within the Singapore River 

Planning Area. The quay is situated upstream from the mouth of the Singapore River and Boat 

Quay. Clarke Quay is also the name of a road along the quay, part of which has since been 

converted into a pedestrian mall. Clarke Quay was named after Sir Andrew Clarke, Singapore’s 

second Governor and Governor of the Straits Settlements from 1873 to 1875. Clarke Quay 

was the centre of commerce during the late 19th century. Today, Clarke Quay is still buzzing 

with life and activity. The waterfront godowns now play host to a colourful kaleidoscope of 

restaurants, wine bars, entertainment spots and retail shops. The bustling market atmosphere 

of bygone days comes alive amidst the rows of charming shop houses, pushcarts, and five- 

foot-way merchants. Today five blocks of restored warehouses house various restaurants and 

nightclubs. There are also moored Chinese junks (tongkangs) that have been refurbished into 

floating pubs and restaurants. The Cannery is one of the anchor tenants of the place. 

Source: Novotel Hotel website - http://www.accorhotels.com/gb/hotel-5993-novotel-singapore-clarke-quay/media.shtml 

Novotel Singapore Clarke Quay combines convenience and comfort in the centre of town. 

This 4-star hotel is located close to the famous shopping paradise of Orchard Road and the 

Suntec City Convention Centre. Featuring 403 beautifully appointed rooms, plus a Premier 

Lounge, Novotel Singapore Clarke Quay offers great conference facilities, plus an outdoor 

swimming pool, a bar, and three restaurants serving local and international cuisine. 

Address: 177A River Valley Road, Clarke Quay, Singapore 179031 

Telephone: +65 6433 8722 


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11.3 Park Hotel 

Source: The Park Hotel website - http://www.parkhotelgroup.com/clarkequay/ 

26 


With classic architecture inspired by Singapore’s 

colonial past and a sincere dedication to delight modern 

international travellers, the 4.5 star Park Hotel Clarke Quay 

is a tropical retreat by the Singapore River, in the heart of 

the cosmopolitan city. Facing the country’s famous historic 

sea-trading artery, guests could take in sweeping views of the city skyline and the river from the 336 rooms and suites at this hotel in 

Clarke Quay. Pampering facilities such as a 25 metre outdoor pool and adjoining Jacuzzi, a spectacular deck and bar and cabana 

style spa pavilions are available. 

Address: 1 Unity Street, Clarke Quay, Singapore 237983 

Telephone: +65 6299 6007 

11.4 Other Hotels 

Some lecturers may choose to stay at the following hotels. Note that these are not as near to the NAA as the Park Hotel and 

Novotel. Although it is possible to walk to NAA from these hotels, most lecturers who stay in these locations choose to get a taxi or 

travel on the MRT. 

Swissotel The Stamford 

2 Stamford Road, Singapore 178882 

Telephone: +65 6338 8585 

Fax: +65 6338 2862 

Email: Singapore-stamford@swissotel.com 

Website: www.swissotel.com/singapore-stamford 

Fairmont Singapore 

80 Bras Basah Road, Marina Bay Singapore 189560 

Telephone: +65 6339 7777 

Fax: +65 6337 1554 

Email: singapore@fairmont.com 

Website: http://www.fairmont.com/singapore 

InterContinental Singapore 

80 Middle Road, Singapore 188966 

Telephone: +65 6338 7600 

Fax: +65 6338 7366 

Email: singapore@interconti.com 

Website: http://www.singapore.intercontinental.com/

12. Getting from the Singapore Changi Airport to your Hotel 

Depending on traffic condition and where you are staying, it takes about 20-30 minutes to get from the Singapore Changi Airport to 

the City. The simplest way to get to your hotel when you arrive at the Airport is to get a taxi. The taxis are located near the exit from 

where you pick up your bags in the Arrival Hall after you exit the Immigration Counter. 

There will be people at the taxi rank who will direct you to a vacant taxi. If you prefer to pay the taxi driver by credit card, you need to 

advise the taxi attendant of this and he/she will direct you to an appropriate taxi. Note that not all taxis take credit cards. It will cost 

you around SGD$30-SGD$45 to get from the Airport to your hotel depending on traffic and the time of day you are travelling (there 

are higher taxi charges when you travel during peak hour). 

13. Places to Eat and Shop around NAA 

Some of the eateries close to NAA include: 

• Liang Court – Located next to the Novotel Hotel. Includes a range of shops, eateries, and the Meidi-Ya 

Supermarket. Starbucks, McDonalds, Subway, Kinokuniya bookshop as well as a Money Charger is located next to 

the Novotel at the street level. For more information on nearby Money Changers, do log on to: http://search.insing.com/ 

ts/banking-finance/money-changer?neighbourhoods=Clarke+Quay 

• UE Square – Opposite the Park Hotel. Includes a number of shops, eateries, Starbucks and the Cold Storage 

supermarket. There is an ATM opposite if you need to withdraw cash. 

• Clarke Quay – Range of restaurants, cafes, night clubs, and various shops (near the Novotel Hotel) 

• Robertson Quay - Range of restaurants, cafes, night clubs, and various shops (near the Park Hotel) 

• Eateries are available at the shophouses at the corner of Mohamed Sultan Road and River View Road – near Tank 

Road and UE Square – that provide a range of inexpensive traditional dishes. 

Most shops are open until around 10pm and most are open 7 days a week. 

14. Useful Singapore Telephone Numbers 

If you are faced with an emergency at NAA, you should advise one of the NAA staff team immediately. 

Some useful numbers: 

• Student Services Centre: +65 6738 2910 

• Security Control Counter: +65 6835 3013 

If you are faced with an emergency in public areas, please seek assistance at the nearest Police Post or Information Desk at the 

nearest hotel in the location. 

Appendix 6 provides a list of Singapore telephone numbers that you also may find useful. 

14.1 Embassies and Consulates in Singapore 

There are many Embassies and Consulates located in Singapore. For a listing, see http://embassy.goabroad.com/embassies- 

in/singapore. 


27

28 

Details of the Australian, American, British, and New Zealand Embassies and Consulates are as follows: 

Australian Consulate in Singapore 

Australian High Commission in Singapore 

25 Napier Road, Singapore 258507 

Phone: +65 6836 4100 

Fax: +65 6737 5481 

Website: http://www.singapore.embassy.gov.au/ 

Email: public-affairs-sing@dfat.gov.au 

Office Hours: The chancery building is open to the public from 8:30am to 4:50pm, Monday to Friday. Please note 

that the Immigration Section is open from 9:00am to 12:00noon. Many tourist and business visas 

can now be issued on-line. Please bring along a photo ID as this will be required to enter the 

building. 

American Embassy in Singapore 

U.S. Embassy in Singapore 

27 Napier Road, Singapore 258508 

Phone: +65 6476-9100 

Fax: +65 6476-9340 

Website: http://singapore.usembassy.gov/contact-us.html/ 

Email: Singaporeusembassy@state.gov 

Office Hours: Business hours are from 8:30am - 5:15pm Mondays to Fridays except on Singapore and U.S. 

holidays 

British Embassy in Singapore 

UK Embassy/High Commission in Singapore 

100 Tanglin Road, Singapore 247919 

Phone: +65 6424 4200 

Fax: Management: +65 6424 4250 

Website: http://www.britain.org.sg/ 

Email: Consular.Singapore@fco.gov.uk 

Office Hours: The High Commission’s working hours are from 8:30am to 5:00pm, Monday to Friday excluding 

High Commission holidays. The Consular Centre is open to public (for passport applications and 

consular assistance) from 8:45am to midday, Monday to Friday excluding High Commission 

holidays. 

Kiwi Consulate in Singapore 

High Commission of New Zealand in Singapore 

391A Orchard Road, #15 - 06/10 

Ngee Ann City, Tower A, Singapore 238873 

Phone: +65 6235 9966 

Fax: +65 6733 9924; +65 6737 8597 (Defence) 

Website: http://www.nzembassy.com/home.cfm?c=28 

Email: enquiries@nz-high-com.org.sg 

Office Hours: Monday - Friday 8:30am - 5:00pm. Reception Hours: 9:30am - 1:00pm, 2:00pm - 4:00pm 


15 Frequently Asked Questions - FAQs 

1. Is wireless available throughout the entire NAA? 

Yes, wireless is available in NAA. Simply key in the SSID and WEP for Wifi access. 

2. What is the wireless network password for use? 

SSID: NAAEC 

WEP: 0050263557 

3. If I have feedback or a suggestion, where can I provide this? 

You can complete the Lecturer’s Feedback form inside the Lecturer’s Kit. 

4. Are flipcharts available inside all classrooms? 

Flipcharts are available in some classrooms only. If you require flipchart(s), please advise the NAA staff. 

5. If I need help in using the Audio Video system, who can I approach? 

If you need help, please approach the Student Service Centre or the Program Management staff for a demonstration of the 

equipment. 


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30 

Appendix 1 

Resources to Support Teaching and Program Quality 

Appendix 1 provides a range of items that new and continuing academic staff teaching at NAA may find useful. 

www.adelaide.edu.au/clpd/teaching 

A1.1 MyUni Support for Staff 

www.adelaide.edu.au/myuni 

A1.2 Making Teaching Easier 

Making Teaching Easier (MTE) is a MyUni-based gateway to self-access learning and teaching resources for all NAA teaching staff. 

Log on to http://myuni.adelaide.edu.au/ and select the course “Making Teaching Easier”. 

MTE provides instant desk-top access to a range of resources including introductory support for new teaching staff and ongoing 

support for experienced staff. The content is sharply focused, generally as one or two-page guides to a teaching query or issue. 

MTE focuses on the following seven areas 

• Teaching for Learning 

• Using Technology in Teaching 

• New to Teaching at Adelaide 

• Sessional Teaching Program 

• Support Student Learning 

• Researching Learning and Teaching 

• Rewarding Teaching 

A1.3 Copyright Induction for Staff 

Log on to http://myuni.adelaide.edu.au/ and select the course “Copyright Induction for Staff”. 

Copyright is a set of exclusive rights conferred on authors/creators of works or copyright owners to protect their works against un- 

authorised use. Copyright protects the expression of ideas in a material form; it does not protect ideas, concepts, styles, techniques 

or information. Copyright in Australia is governed by the Copyright Act 1968. International treaties also apply. 

Copyrighted materials are consistently being used and created within the University community. In making use of materials, the 

University and every member of its community has legislative compliance obligations relating to copyright which pose a high risk if 

they are not met. This is reinforced by the University’s Copyright Policy. 

The Copyright Induction for Staff course, which is available through MyUni, aims to introduce lecturers to the basics of copyright 

legislation as it applies to teaching or research work at the University of Adelaide. 

A1.4 Sessional Teaching Program 

www.adelaide.edu.au/clpd/sessional/stp/ 

The sessional teaching modules are a self-access introduction to some basic principles of learning, teaching, assessment and 

evaluation. They are designed to help you in the preparation of your teaching programs. They are also a resource to return to while 

teaching. 


The modules are intended to stimulate your ideas, with a combination of your own personal experience, reflecting on how you 

yourself learn, what worked for you as a learner, and what you observe in your students (together with the ideas and experiences of 

others as recorded in scholarly writings on higher education). 

There are also links to more in-depth discussions of the underlying principles. These are intended to help you work out your own 

approaches based on the ideas and experiences of others. 

A1.5 Digital Resources Management Centre 

www.adelaide.edu.au/library/drmc 

The Digital Resources Management Centre (DRMC) provides a centralised service for the processing and copyright management 

of all journal articles, book chapters, and other text materials that are required for teaching purposes by staff members of the 

University of Adelaide. 

A1.6 University Assessment Policies 

This section highlights some important policies that lecturers should be aware of. They should be read in conjunction with relevant 

University policies listed in Appendix 2. 

• Assessment for Coursework Programs Policy 

www.adelaide.edu.au/policies/700/ 

• Examinations Policy 

www.adelaide.edu.au/student/exams/rules_policies.html 

• Modified Arrangements for Coursework Assessment Policy 


• Academic Honesty Policy 


• Reasonable Adjustments to Teaching and Assessment for Students with a Disability Policy 


• Unsatisfactory Academic Progress by Coursework Students Policy 


A1.7 Assessment and Examination Procedures and Guidelines 

This section provides details about important items that you should be aware of when it comes to assessment items and 

examination procedures. 

A1.7.1 Grade Descriptors 


The generic grade descriptors are to be interpreted within the context of the year-level of the course and within the scope of the 

assessment task. Assessment tasks include, but are not limited to, examinations, essays, and assignments. 

The descriptors provide a general guide to the standard of work that is expected at each grade level. Schools and disciplines 

should develop discipline-specific elaborations of these descriptors and more detailed descriptions of what students are expected 

to do to achieve at the various levels. In developing discipline-specific descriptions, schools and departments might find it useful 

to refer to taxonomies such as Bloom’s taxonomy or the Structure of Observed Learning Outcomes (SOLO) taxonomy. These two 

taxonomies are useful in formulating objectives, planning teaching and learning activities, and devising assessment tasks. The 

Teaching and Educational Development Institute of the University of Queensland have produced two leaflets outlining the use of 

these taxonomies that you may find useful. 


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32 

• http://www.tedi.uq.edu.au/downloads/bloom.pdf 

• http://www.tedi.uq.edu.au/downloads/Biggs_Solo.pdf 

The following is a guide for the allocation of Grades. 

Details High Distinction Distinction Credit Pass/NGP* Fail 

General 

description 

Reading 

Knowledge 

of topic 

Articulation 

of argument 

Analytical 

and 

evaluative 

skills 

Problem 

solving 

Expression 

and 

presentation 

appropriate 

to the 

discipline 

Outstanding or 

exceptional work in 

terms of understanding, 

interpretation and 

presentation 

Strong evidence of 

independent reading 

beyond core texts and 

materials 

Demonstrates insight, 

awareness and 

understanding of deeper 

and more subtle aspects 

of the topic. Ability to 

consider topic in the 

broader context of the 

discipline 

Demonstrates 

imagination or flair. 

Demonstrates originality 

and independent thought 

Highly developed 

analytical and evaluative 

skills 

Ability to solve very 

challenging problems 

Highly developed skills 

in expression and 

presentation. 

A very high 

standard of 

work which 

demonstrates 

originality and 

insight 

Evidence of 

reading beyond 

core texts and 

materials 

Evidence of an 

awareness and 

understanding of 

deeper and more 

subtle aspects of 

the topic 

Evidence of 

imagination or flair. 

Evidence of 

originality and 

independent 

thought 

Clear evidence 

of analytical and 

evaluative skills 

Ability to solve nonroutine 

problems 

Well developed 

skills in expression 

and presentation. 


Demonstrates 

a high level of 

understanding and 

presentation and a 

degree of originality 

and insight 

Thorough 

understanding 

of core texts and 

materials 

Sound knowledge 

of principles and 

concepts 

Well-reasoned 

argument based on 

broad evidence 

Evidence of 

analytical and 


Ability to use and 

apply fundamental 

concepts and skills 

Good skills in 

expression and 

presentation. 

Accurate and 

consistent 

acknowledgement 

of sources. 

Satisfies the 

minimum 

requirements 

Evidence of 

having read 

core texts and 

materials 

Knowledge 

of principles 

and concepts 

at least 

adequate to 

communicate 

intelligently 

in the topic 

and to serve 

as a basis for 

further study 

Sound 

argument 

based on 

evidence 

Some 

evidence of 

analytical and 

evaluative 

skills 

Adequate 

problemsolving 

skills 

Adequate 

skills in 

expression 

and 

presentation 

Fails to satisfy the 

minimum requirements 

Very little evidence 

of having read any 

of the core texts and 

materials 

Scant knowledge 

of principles and 

concepts 


of ability to construct 

coherent argument 


of analytical and 


Very little evidence of 

problem-solving skills 

Rudimentary skills 

in expression 

and presentation. 

Inaccurate and 

inconsistent 

acknowledgment of 

sources

A1.7.2 Coursework Grading Guidelines 

www.adelaide.edu.au/sas/grading_guidelines.pdf 

1. Hurdle Requirements 

A hurdle requirement is an assessment task mandating a minimum level of performance as a condition of passing the course. The 

Assessment for Coursework Programs Policy limits the setting of hurdle requirements to the following: 

• Not more than 3 assessment tasks with hurdle requirements per course 

• No hurdle requirements in assessment tasks weighted at less than 20% of the total assessment. 

Exemptions to this requirement can be approved by the relevant Executive Dean on pedagogical grounds. These must be reported 

annually to the Assessment Monitoring Committee. The policy requires that students be fully informed of: 

• Any hurdle requirements 

• How their attainment of the hurdle requirements will be monitored 

• How they will be informed if they do not attain the requirements 

• Their entitlements under the Special Consideration in Assessment Policy. 

As a matter of good practice, the Assessment Monitoring Committee recommends that Hurdle requirements should: 

• Be determined on pedagogical grounds 

• Be used only where it is necessary to ensure the mastery of core Discipline elements (especially in Disciplines where 

there are professional and / or technical applications as is the case for example with placements in the Medical and 

Health Sciences) 

• Be used to enhance student performance rather than to compel performance 

• Be applied sparingly to courses 

• Be used to meet minimum competency standards or to demonstrate “fitness to practice” for courses related to 

professional practice 

• Be designed to match assessment tasks and reflect the weighting of the task in the overall assessment 

• Be measurable 

•Permit academic replacement assessment opportunities as per the Special Consideration in Assessment Policy. 

2. Assessment Resource 

www.adelaide.edu.au/clpd/assessment/assess_resources.html 

3. Copyright Policy 

www.adelaide.edu.au/policies/2643 

4. Complaints and Appeals 

Reference can be made to the NAA Feedback, Complaints and Grievance Policy for staff, students, and the public. 


33

A1.8 Use of MyUni 

MyUni is a way to communicate with students. For help in using MyUni go to: https://www.adelaide.edu.au/myuni/. You can also ring 

the MyUni helpdesk on +61 8 8303 3000. 

Please ensure you have performed the following tasks on MyUni prior to course commencement: 

34 

• Please put all course materials on MyUni and let the students know by using announcements (don’t forget to mark the 

“display after” and “display until” bullets and then click on “submit” to save). Please include the course objectives, course 

content, course assessment, and notes about plagiarism on the announcements page. 

• All assignments submitted by students must include a University cover sheet. Please place a copy of the cover 

sheet (altered for your specific course) on MyUni. 

• Please include links to PDFs in the Course Notes and PowerPoints. This is done via Control Panel then Course Material. 

When you open this, you can click “External Links” and then: 

1. Provide a name in the box at the top called “Name” (such as, “APM1 Notes”). 

2. Then in the URL box give your material a link name such as “http://www.ECIC.APM1notes” for “Applied Project 

Management 1” or “http://www.ECIC.MRnotes” for “Managing Risk” notes. 

3. Click the Browse box and this will access back into your computer 

4. Double click on your Notes file 

5. Ensure you mark the “Display after” and “Display until” boxes 

6. Finally, click “Submit” at the bottom, and 

7. Note that this procedure needs to be done separately for each time you add a file. 

A1.9 Plagiarism 

Plagiarism in Singapore, as in Adelaide, is considered to be a serious offence. Lecturers should consider submitting student 

assignments through Turnitin. For more information about Turnitin, please log on to http://www.adelaide.edu.au/clpd/plagiarism/ 

staff/turnitin/. 


Appendix 2 

Relevant University Sites 

Appearing below are some relevant University sites that lecturers may find useful to access. 

A2.1 Copyright Guide for Students 

http:///www.adelaide.edu.au/copyright/ 

A2.2 Equity and Diversity 

http:///www.adelaide.edu.au/hr/equity/reports/ 

A2.3 Information Technology Acceptable Use Policy 

http://www.adelaide.edu.au/policies/2783 

A2.4 Occupational Health, Safety, and Wellbeing 

http://www.adelaide.edu.au/policies/153/ 

A2.5 Plagiarism 

• Plagiarism Information for Students 

http://www.adelaide.edu.au/writingcentre/plagiarism 

• Academic Honesty Policy 


A2.6 Privacy Policy and Management Plan 

http://www.adelaide.edu.au/ploicies/62/ 

A2.7 Adjustments to Teaching and Assessment for Students with Disabilities 


A2.8 Rules for Assessment 


A2.9 Rules for Student Conduct 

University’s procedure for handling student conduct matters including mediation and the Board of Conduct 

http://www.adelaide.edu/policies/33/ 

A2.10 Student Experience of Learning and Teaching Policy 


A2.11 University Calendar 

University of Adelaide Undergraduate and Postgraduate Calendar 

http://www.adelaide/edu/au/policies/2923/ 

A2.12 Supporting Staff Teaching & Academic Administration 

http://www.adelaide.edu.au/learning/staff/ 

* Please note that the University will update the links from time to time. You may visit Policy Directory / University Policy 

Framework http://www.adelaide.edu.au/policies/ 


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36 

Appendix 3 

IT & Audio Visual Facilities Rectification Service Request Form 

R:\ADMINISTRATION - FACILITIES Updated 30 July 2012 


Request Form No: ____________ 

IT and Audio Visual Facilities Rectification Service Request Form 

Name: (Lecturer / Staff / Student) 

Student ID (where applicable): Date of Submission: 

Email: 

Telephone: 

Acknowledged by: 

Acknowledged Date & Time: 

Rectification by: (Vendor Contact) 

Rectification Date & Time: 

Please tick accordingly: 

Audio Visual Equipment □ Computer □ Printer □ 

Broadband Internet /Wireless □ Others □ :_________________ 

Fault Description/Request to service – Please include details such as nature of fault discovered and 

checks done (if any) and service request etc. Please also attach screen shots if available. 

Version 1

Lecturer: 

Program: 

Course: 

Dates: 

Appendix 4 

Class Attendance List 

No. Last Name First Name Date/Day Remarks 

1 

2 

3 

4 

5 

6 

7 

8 

9 

10 

11 

12 

13 

14 

15 

No. of Student Attended 

No. of Student Absent 

Confirmed by Lecturer (Please sign) 

CLASS ATTENDANCE 

*As part of the Council of Private Education act, 

students are required to attend at least 80% of 

classes. 

*It is recommended that lecturers verify the attendance 

after the first 'rest break' and at the end of each day. 

*Students are not permitted to sign off the attendance 

ahead of the lecture date. 

*Students are not allowed to sign off on behalf of their 

course mates. 


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34 

Appendix 5 5 

Examination Instruction Form 


Program: ___________________________ 

___________________________________________________ 

Course: ___________________________________________________ 

Exam Date: 


Lecturer Name:______________________ 

Contact Number during examination: ___________________________________ 

Examination Instruction: 

1. Reading time duration: ___________ Writing time duration: ___________ 

2. Number of questions: __________________________________________ 

3. Open or Closed book examination: _______________________________ 

4. Materials allowed (i.e. calculator): ________________________________ 

5. Special instruction: ____________________________________________ 

____________________________________________________________ 

____________________________________________________________ 

Lecturer Signature/Date: _____________________________________________ 

Program Executive Signature/Date: _____________________________________ 

2012 Ngee Ann-Adelaide Information Handbook

Appendix 6 

Useful Singapore Telephone Numbers 

The telephone numbers appearing below may be useful. These were sourced from the ExpatChoice Relocation Guide: 

http://www.expatchoice.com/relocation_guide/useful_resources/useful_numbers.htm 

Please include Singapore’s area code (+65) before dialling the following numbers: 

Emergency 

Police 999 (toll-free) 

Emergencies/Ambulance/Fire 995 

Non-emergency ambulance 1777 

Police Hotline 6225 0000 

Traffic Police 6547 0000 

Pet Ambulance and Transport 6552 2222 

AAS Emergency Road Service 6748 9911 

Hospital 

Alexandra 6473 5222 

Changi 6788 8833 

East Shore 6344 7588 

Gleneagles 6473 7222 

KK Women’s & Children’s 6293 4044 

Mt Alvernia 6253 4818 

Mt Elizabeth 6737 2666 

NUH 6779 5555 

SGH 6222 3322 

Tan Tock Seng 6256 6011 

Thomson 6256 9494 

Drug & Poison Information Centre 6423 9119 

Credit / Charge Cards 

America Express 6299 8133 

Citibank 6225 5225 

Diners Club 6294 4222 

Master Card 6533 2888 

Visa Card 1800 345 1345 

Cinemas 

Eng Wah 6836 9074 

Cathy Cineplex 6235 1155 

Golden Village 1900 912 1234 

Clubs 

Looking for a club? www.teeup.golf.com 

American 6737 3411 

British 6467 4311 

German 6466 9548 

Changi Sailing 6545 2876 

Hollandse 6469 5211 


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Pinetree 6733 8822 

Raffles 6861 7655 

Singapore Cricket 6338 9271 

Singapore Yacht 6265 0931 

Island 6459 2222 

Polo 6256 4530 

Swiss 6466 3233 

Tanah Merah 6542 3040 

Tanglin 6737 6011 

Schools 

Looking for a school? www.sgschools.com 

Australian 6463 9595 

Canadian 6467 1732 

Chatsworth 6382 7232 

Dover Court 6775 7664 

German 6469 1131 

ISS International 6475 4188 

Japanese 6779 7355 

Lycee Francais 6469 6066 

Overseas Family 6738 0211 

American 6363 3403 

Swiss 6465 2117 

Tanglin Trust 6778 0771 

UWC 6775 5344 

Theatre Bookings 

Looking to book a ticket? www.ticketcharge.com.sg 

Alliance Francaise 6737 8422 

Goethe Institute 6735 4555 

Jubilee Hall, Raffles Hotel 6337 1886 

Kallang Theatre 6345 8488 

SISTIC 6348 5555 

The Substation 6337 7800 

Ticket Charge 6296 2929 

The Black Box, Fort Canning Centre 6338 4077 

Rise Fort Canning Park 6336 0005 

Victoria Theatre 6337 7490 

Victoria Concert 6339 6120 

Harbour Pavilion 6321 2187 

Transportation 

CityCab Taxi 6552 2222 

Comfort CabLink Taxi 6552 1111 

TIBS Taxi 6555 8888 

Yellow-Top Cab 6552 2828 

SBS Bus 62872727 


TIBS Bus 6482 5433 

MRT 6336 8900 

Airport Information 

Flight Information 1800 542 4422 

Directory Assistance 6777 7777 

Time of Day 1711 

Weather 6542 7788 

Tourist Information 

Tourism Information 1800-7362 000 

Sentosa 6275 0248 

Thailand 6235 7901 

Malaysia 6532 6351 

Community Organisations 

American Association 6738 0371 

American Women's Association 6734 4895 

ANZA 6733 1215 

Australian Business 6738 7917 

British Assoc 6339 8229 

Canadian Association 6734 5954 

Indonesia 6221 5063 

Scandinavian Women's Association 6468 0076 

Danish Business 6250 3383 

French Business 6226 6101 

German Business 6353 6841 

Courier Services 

Looking for courier services? www.dpex.com 

DHL 1800 285 8888 

FedEx 1800 743 2626 

TNT 1800 745 3122 

UPS 1800 738 3388 

DPEX 6781 8888 

Da'z Express 6310 2891 

Supermarkets 

Carrefour 6334 9870 

Cold Storage 6337 2766 

Jasons 6235 4355 

NTUC FairPrice 1800 552 2722 

Prime 6282 5349 

Tanglin 67340105 


41


NGEE ANN-ADELAIDE EDUCATION CENTRE 

97 Tank Road Teochew Building Level 3 Singapore 238066 

t: +65 6738 2910 

f: +65 6738 3314 

e: registrar@NAA.edu.sg 

Edition: 2012 / 11

Examination Instruction Form - Ngee Ann-Adelaide Education Centre

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