LFM Investment Portfolio CA (New)

15.1.3. Advice
15.1.2.1.11.1. The options and features required by the Client(s).
15.1.2.1.11.2. The cost of the product relative to that being charged by other
providers offering similar products.
15.1.2.1.11.3. The investment performance of the product relative to that
achieved by other providers offering similar products.
15.1.2.1.11.4. The financial strength of the product provider.
15.1.2.1.11.5. The servicing standards of the product provider.
15.1.3.1. The Company will:
15.1.3.1.1. Prepare and issue a written report to the Client(s) setting out:
15.1.3.1.1.1. The Company’s professional recommendations.
15.1.3.1.1.2. The rationale on which the Company’s recommendation is
based.
15.1.3.1.1.3. The initial cost and future costs arising from the Company’s
recommendations.
15.1.3.1.1.4. The risks to which the Client(s) may be exposed through
following, or not following the Company’s recommendations.
15.1.3.1.2. Following receipt and consideration by the Client(s) of the report, the
Company will:
15.1.4. Transactions
15.1.3.1.2.1. Meet with the Client(s) or make such other arrangements as are
reasonable to allow the Client(s) to consider the Company’s professional
recommendations and reach an informed and objective decision on how
to proceed.
15.1.3.1.2.2. Determine the Client(s) instructions regarding the arrangement
of any necessary transactions.
15.1.4.1. Where the Client(s) wish to proceed with the Company’s recommendations, or
any reasonable modification, the Company will arrange for relevant transactions to
be carried out.
Please note - the Company reserves the right to decline to arrange any
transaction which it reasonably believes may expose the Client(s) to
significant and unwarranted risk.
Page 8 of 15 LFM Customer Agreement - Investment Portfolio Service 01/01/2022