LFM Investment Portfolio CA (New)

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the client’s investment objectives can be suitably met; and not be limited to relevant products issued or provided by the firm itself or by entities having close links with the firm; or other entities with which the firm has such close legal or economic relationships, including contractual relationships, as to present a risk of impairing the independent basis of the advice provided.’ 7. Commencement and termination of this agreement 7.1. This agreement is effective once signed by the Client(s) and a Director of the Company. 7.2. The Company may terminate this agreement at any time, and without penalty, subject to giving written notice to the Client(s). 7.3. The Client(s) may terminate this agreement at any time, and without penalty, subject to giving written notice to the Company and payment of any outstanding fees. 7.4. The Company reserves the right to change the terms of this agreement on thirty days written notice to the Client(s) 8. Instructing 8.1. At the Company’s discretion, it may accept verbal instructions from the Client(s). However, the Company reserves the right to insist such instructions be provided in writing (which shall include facsimile and internet transmission) in order to avoid possible disputes. 9. Communicating 9.1. The Client(s) agree to receiving communications from the Company via the following: Client to initial the relevant boxes I agree I do not agree The Company may send postal communications to the following address: I agree I do not agree The Company may send electronic communications to the following email addresses: I agree I do not agree The Company may make direct contact on the following telephone numbers: Page 4 of 15 LFM Customer Agreement - Investment Portfolio Service 01/01/2022
9.2. The Client(s) prefer to receive formal communications from the Company via: Client to initial the relevant boxes I prefer I do not prefer Electronic communication via email Paper communication via post 10. Personal information 10.1. The Company is registered with the Information Commissioner’s Office (ICO) to hold and process personal information. Details of the Company’s ICO registration can be found on https://ico.org.uk/ESDWebPages/Entry/Z8721312 under reference Z8721312. 10.2. The Company will collect personal information from the Client(s) and relevant third parties for the purposes of providing the services set out in this agreement. 10.3. Where the Company needs to obtain personal information from a third party, the Company will obtain the Client(s) express consent before doing so. 10.4. The Company will not use the information for the purpose of unsolicited marketing unless the Client(s) has expressly consented to this. 10.5. The Company will not release the information to any other source for the purposes of unsolicited marketing. 10.6. The Company will share personal information with other financial product providers only where necessary for the purposes of providing the services set out in this agreement. 10.7. The Company will make reasonable endeavours to keep up to date any personal information it holds regarding the Client(s) during the period this agreement is in force. 10.8. The Company will continue to hold personal information after this agreement has terminated in order to comply with FCA regulations or as long as necessary to reasonably indemnify the Company against the risk of legal claims. 11. Access to records 11.1. The Client(s) may inspect copies of contract notes, vouchers and entries in our records relating to transactions undertaken on their behalf, provided that reasonable notice is given, and such access does not affect the confidentiality of other clients. 11.2. On request by the Client(s), the Company will provide details of any personal data it holds on the Client(s) in accordance with the requirements of the Data Protection Act 2018. 11.3. The Company will use reasonable endeavours to comply with requests from or on behalf of the Client for copies of documents and information not covered under data protection regulations. Page 5 of 15 LFM Customer Agreement - Investment Portfolio Service 01/01/2022
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LFM Investment Portfolio CA (New)

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