LFM Investment Portfolio CA (New)

5. Client Classification
5.1. The Company will classify the Client(s) depending on the provision of the following services:
5.1.1. In the case of ‘investment mediation’, this will be a ‘retail customer’. This
means ‘a client who is not a professional client or an eligible counterparty’.
5.1.2. In the case of ‘insurance mediation, this will be a ‘consumer’. This means ‘any
natural person who is acting for purposes which are outside his trade or profession’.
5.2. As either a ‘retail customer’, or ‘consumer’, the Client(s) may have recourse to the
Financial Ombudsman Service in the event of a dispute with the Company reaching deadlock.
The Client(s) may also be eligible for protection under the Financial Services Compensation
Scheme should the Company be unable to cover losses arising from its own negligent acts.
A customer defined as either ‘professional’, or ‘commercial’, would not receive these
protections.
5.3. If the Client(s) believes they should not be classified as a ‘retail customer’, or ‘consumer’,
they will inform the Company immediately.
6. The Company’s status
6.1. The Company is registered in England and Wales under Companies House number
05173817.
6.2. The Company is a wholly owned subsidiary of Leabold Financial Management Holdings
Limited, which is registered in England and Wales under Companies House number
08296996.
6.3. The Company is directly authorised by the United Kingdom financial services regulator,
the Financial Conduct Authority (FCA), to undertake activities regulated under the Financial
Services and Markets Act 2000. This means the Company holds authorisation directly with
the FCA as opposed to being an appointed representative of another directly authorised firm.
6.4. The relevant activities that the Company has been authorised to undertake by FCA include:
6.4.1. Advising on investments.
6.4.2. Advising on pension transfers and opt-outs.
6.4.3. Bringing about deals in investments.
6.4.4. Making arrangements with a view to transactions in investments.
6.4.5. Assisting in the administration and performance of a contract of insurance
6.5. Details of the Company’s FCA authorisation can be found on https://register.fca.org.uk/
under the Firm Reference Number 402291.
6.6. The Company provides ‘independent advice’. This means that, when advising customers, it
must ‘assess a sufficient range of relevant products available on the market which must be
sufficiently diverse with regard to their type; and issuers or product providers to ensure that
Page 3 of 15 LFM Customer Agreement - Investment Portfolio Service 01/01/2022