12-2021 One Voice

More documents

Recommendations

Info

...continued The Connect Wiki – Can be found at the top of Connect: easy-to-follow instructions on how to perform many of the processes in Connect. with the “?” or through the browser at https://wiki. myconnect.cc/. You can search for your answers about how to use Connect on this site. There are screenshots and step by step directions as well as direct links to the University Videos. Corporate Tab in Connect – Connect resources and information are separated into “associate portal” and “resident portal” with useful information and documents contained in both folders. In addition, the Training & Development folder is home to the Quick Click Job Aids where you can find We hope these tools and resources will help you save time while you use the Connect system to communicate with and manage our FirstService Residential properties. CONNECT TIPS AND TRICKS SMS Updates The process of “opting into” SMS changed when the new Communicate Tool was implemented. We have updated the email template that is available in Connect so that it can assist residents to verify their number and opt-in to Communication Categories. The template name is SMS Verification Email Template. Please review it if you have or plan to communicate using SMS through the Communicate Tool. The residents’ communication preferences must be set for them to be opted-in to receive SMS communications. Community Calendar <strong>One</strong> of the many benefits of Connect for the homeowners and Board Members is the Community Calendar. Community Calendars, by default, are presented to the residents that use the Resident Portal. Scheduled events should be posted to the calendar for the member’s convenience. Events such as Board Meetings, inspections, projects and vendor visits are some examples of events that can be useful on the calendar for the community. Please be mindful, if you’re entering any resident information on the calendar, everyone on the resident portal can see that same information, not just the Board Members. ONE - 4 - VOICE
OUTLOOK EMAIL HACKS Work smarter, not harder with these Outlook features and shortcuts. Clean Up Your Inbox in <strong>One</strong> Click Taking time off is wonderful until the moment you open your email after returning to work. You may have received hundreds of emails while you were out of the office, and now you’re faced sorting through them. With Outlook’s clean-up function, you can drastically reduce the number of emails you have to deal with in just a few clicks. The cleanup function removes all email replies that are duplicated in a later thread, allowing you to read a single thread instead of dozens of individual emails. To clean up your inbox quickly: 1. While viewing your inbox, click the “Clean Up” button, and select “Clean Up Folder.” 2. Click the “Clean Up Folder” button in the popup to confirm the action. The inbox clean-up function removes all duplicate emails, leaving you with significantly fewer emails to sort through. The clean-up function can be a little disconcerting to use initially. What if it deletes something important like a reply that contained an attachment that was removed in a later thread? Rest assured: the tool is sophisticated and will not delete any emails with attachments or text that aren’t exactly duplicated in later threads, and you can always review deleted items in the trash folder if needed. Use Rules to Automatically Sort Emails and Stop Receiving Irrelevant Emails Outlook rules work to automatically sort incoming emails to the appropriate folder. You may want to send emails with a certain subject line or sender name to a special folder, or send unwanted automatic notifications straight to trash. 1. Right-click the email, hover over “Rules,” and select “Create Rule.” 2. Choose the criteria for the rule: • “From [Sender]” will execute the rule any time you receive an email from a specific email address or contact. • “Subject contains” will execute the rule any time a specified subject line is used. 3. Select what happens when the rule runs. • Check “Move the item to folder,” and select the folder where you want the emails to be sent. • Choose the “Deleted Items” folder if you never want to see them. • Send to archive folder if you may need to review the emails in the future. 4. Click “OK” to apply the rule. ONE - 5 - VOICE
Page 1 and 2: ONE VOICE DECEMBER 2021 • SHOWCAS
Page 3: Let’s “Connect” The Connect t
Page 7 and 8: (Continued) To allow for a more eco

12-2021 One Voice

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?