24.12.2012 Views

CLEAR OUTSTATE 2012.sv - Medica

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How do you find <strong>Medica</strong> Clear Solution providers in your area?<br />

Use this Provider Directory to find a provider that is conveniently located for you<br />

and can meet your needs. Inside, providers are arranged: (1) by specialty; (2)<br />

then, by state and city; (3) and, by clinic in alphabetical order beneath by general<br />

category, such as Primary Care, Specialty Care, Mental Health and Substance<br />

abuse, Eye Care, Rehabilitation, and Chiropractic.<br />

To find a provider:<br />

1. Choose a specialty category.<br />

2. Choose a city where it would be convenient for you to see a provider.<br />

3. Choose a clinic under that specialty. Each listing includes the clinics<br />

address, phone number, and a list of the physicians who practice at that<br />

clinic.<br />

Occasionally, a <strong>Medica</strong> contracted clinic may not accept new patients and this is<br />

noted in the clinic listing in this directory. You may still be treated at the clinic to<br />

discuss your situation.<br />

Changes can occur in the network and may not be reflected in this directory. To<br />

get the most up-to-date provider information, please use the online search tool at<br />

www.medica.com/FindADoctor/<strong>Medica</strong>re/ClearSolution.aspx. The online tool is<br />

updated weekly and allows you to search for <strong>Medica</strong> Clear Solution providers by<br />

location, name, and specialty.<br />

If you have questions about <strong>Medica</strong> Clear Solution or require assistance in<br />

selecting a provider, please call our Customer Service Department at<br />

1-800-234-8755 or 952-992-2300, 8 a.m. to 8 p.m. Central Time, seven days a<br />

week. Please NOTE that access to a representative is limited on<br />

weekends/holidays during certain times of the year.<br />

TTY/TDD users should call the National Relay Center at: 1-800-855-2880 and<br />

ask for 1-800-234-8755. Or, visit<br />

www.medica.com/FindADoctor/<strong>Medica</strong>re/ClearSolution.aspx.<br />

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