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Professional<br />

CONTENTS<br />

TOW SHOW<br />

2022<br />

WEDNESDAY 28 AND<br />

THURSDAY 29 SEPTEMBER<br />

Visit us at uk.ecobat.tech<br />

Call us on 01743 218500<br />

Any Battery. Anywhere.<br />

Inside<br />

THE LARGEST TRADE<br />

SHOW IN THE UK<br />

DEDICATED TO THE<br />

VEHICLE RECOVERY AND<br />

ROADSIDE ASSISTANCE<br />

INDUSTRY<br />

Free Admission<br />

and Free Parking<br />

See the new world<br />

of lightweight<br />

transporters and<br />

all the ancillary<br />

equipment.<br />

Talk to the experts<br />

about your needs<br />

See you there!<br />

Telford International Centre<br />

For latest information<br />

about the show visit<br />

www.recoverytowshow.co.uk<br />

Call Nick Phipps on<br />

01952 415334<br />

or email<br />

nick.phipps@ppmedia.co.uk<br />

News<br />

06. Industry Insight - Butts at 50. <strong>The</strong> <strong>Garage</strong> Magazine talks to three generations of directors at<br />

JHM Butt and Company, who are celebrating 50 years in business.<br />

08. News - Dayco expands its chassis system offering with the launch of a comprehensive<br />

steering & suspension programme.<br />

12. News - Climate Change. In the current climate of environmental activism, is there an<br />

opportunity for your garage to stand out from the crowd?<br />

14. <strong>The</strong> <strong>Garage</strong> Star Awards 2021. <strong>The</strong> Motor Ombudsman is pleased to announce the winners of its<br />

2021 <strong>Garage</strong> Star Awards and inaugural Customer Service Star Awards.<br />

Under the Spotlight<br />

16. Carl Sault: One year on at Petronas.<br />

<strong>The</strong> <strong>Garage</strong> Magazine talks to Carl Sault, UK Market Manager at<br />

Petronas, who has been in the role for twelve months and a part<br />

of the company for five years, seeing many changes in both the<br />

PLI itself and the market too.<br />

Features<br />

30. Sales and Marketing<br />

In this issue we look at Sales and Marketing. <strong>The</strong> <strong>Garage</strong> talks<br />

to Jim Lang, who helps independent garages get found online<br />

– and grow. Top Tips from PR & Marketing agency, Chicane<br />

for your garage workshop marketing strategy, and Aftercare<br />

Response about how video brings servicing and repairs to the<br />

small screen.<br />

People<br />

40. People stories and movements from around your industry<br />

Your data<br />

<strong>The</strong> <strong>Garage</strong> is published by Partnership Publishing and is produced 12 times a year. Your data and privacy is<br />

important to us. We would never give this information away or sell it onto a third party. You would only receive<br />

magazines or information from one of Partnership Publishing’s publications.<br />

However, if you wish to stop receiving <strong>The</strong> <strong>Garage</strong> and would like us to erase all of your information from<br />

our databases then email your name, company and address to ben.coates@ppmedia.co.uk<br />

4 Contents.indd 1 22/11/2021 10:26

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