11.11.2021 Views

Our Impact 2020/21

Annual review of our activity 2020/21.

Annual review of our activity 2020/21.

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PEOPLE WITH TINNITUS<br />

ARE AT THE HEART OF<br />

EVERYTHING WE DO<br />

We engage with our community regularly to<br />

ensure that the decisions we make and the<br />

resources we produce reflect what our<br />

community want.<br />

During the year, we have done this in various<br />

ways, including:<br />

• working with our consultation group – made<br />

up of 83 people affected by tinnitus – on new<br />

information leaflets and developing workshops<br />

for a “Tinnitus and the arts” research project;<br />

Reaching more people with tinnitus<br />

We have made huge strides in recent years, which<br />

we’re very proud of, but we know the BTA must<br />

evolve if we are to reach even more people living<br />

with tinnitus, raise awareness of the condition<br />

and support the highest-quality research.<br />

With this in mind, we have been taking stock of<br />

how we present and talk about ourselves. We<br />

have been consulting our supporters (and people<br />

with tinnitus who have never heard of us) through<br />

interviews, focus groups and surveys to get their<br />

thoughts and opinions to help us to improve our<br />

communications and shape the future of the BTA.<br />

• developing a community call group to support<br />

with assessing how we want to transform<br />

digitally in the future; and<br />

• engaging a lay panel to review the applications<br />

to our large research project programme.<br />

<strong>Our</strong> bi-annual survey received over 2,250<br />

responses and covered topics including the<br />

impact of tinnitus, satisfaction with tinnitus<br />

services, awareness of the BTA’s research<br />

and support, and what our focus should be<br />

in the future.<br />

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