New CV

Amna Ghaffar
Address: The Tracery, Flat 56, Banstead, Surrey
SM7 3DD
Contact number: 07942122574
Email: amnaghf@gmail.com
EXPERIENCE
Eothen Homes: Residential Care Home, Sutton — Care
Assistant
April 2016 - September 2016
This role developed my punctuality, as the residents in the home had a strict
daily routine that I had to assist them in keeping to. This position allowed me
to strengthen my skills of empathy, organisation and listening to others, as
most of the residents suffered from dementia. I helped with carrying out
general tasks, attending to their needs, serving their food and spending time
with them.
Just Love Brownies (JLB), Sutton (Travelling company) —
Sales Assistant
May 2017 - September 2017
May 2018 - September 2018
JLB held stalls at markets and food festivals around the country and so I was
able to meet customers from many different backgrounds. I received positive
feedback from customers, saying I was a persuasive and polite salesperson. I
also managed to make the most sales in the team, both summers that I
worked for the company. This position equipped me with food and cash
handling skills, as well as efficient customer service.
Empire Cinemas, Sutton — Team Member
November 2017 - May 2018
Here, I was trained for many different parts of retail, including; cash
handling, food handling, selling alcohol, barista training, cleaning, customer
service, till work. This job taught me how to work well under pressure and in
a fast-paced retail environment. It aided me in becoming comfortable and
confident, conversing with customers on a regular basis. I worked as part of a
team, but also had certain individual responsibilities, such as cashing up or
overseeing other members of staff when required, that I was able to perform
well in.
SKILLS
Computer literate and
proficient in using MS
word/Excel/Powerpoint
etc.
Multi-lingual:
- Hindi
- Urdu
- English
I studied the following
languages in
school/university:
- French
- Latin
- Spanish
Quick learner.
Artistically creative.
Work well under pressure.
Team player.
Confident leader.
Punctual.
Self-motivated.
Conflict resolution.

Everyman Screen on the Green, Islington – Team Member:
Front of House/Host/Waitress/Chef/Bartender
September 2020 – August 2021
The city central location of Everyman Screen on the Green, made it a
cinematic and cultural hub of London, host to many film festival, premiere
and live performance events. Working here as a team member enabled me to
further enrich my existing skills of customer service and food handling, as
well as allowing me to develop a new set of skills. The position required me to
work on the bar, recommending and selling alcohol, as well as making
cocktails in a very fast-paced environment – making drinks and serving
crowds of around 100 people during events. In order to provide a welcoming
and luxurious cinema experience, a big part of my job was greeting
customers, showing them to their seats and making announcements before
films to welcome everyone and introduce the viewing. Furthermore, due to
COVID-19 restrictions, we were not selling food and drinks from the tills or
over the bar, and so everything was table service. This meant I had to
approach customers to take their orders and later bring food and drinks to
their seats. I was able to run orders quickly and efficiently, most times
carrying multiple trays. Whilst working at Everyman Screen on the Green, I
was fully kitchen trained and learnt how to make gourmet artisan pizzas, hot
dogs, sharing platters – including all cinema-made guacamole and salsas –
sundaes, milkshakes and coffees. This position gave me a significant amount
of well-rounded experience and allowed me to gain a valuable set of
transferable skills.
EDUCATION
Nonsuch High School for Girls, Cheam – Year 7 to Year 13
September 2011 - May 2018
Here I sat my GCSEs, in which I received 2 A*s, 6 As and 2 Bs.
My A-Level subjects and grades, are as follows:
- Psychology: A
- Drama: A
- Government and Politics: A
University College London (UCL), London — History and
Politics of the Americas
September 2018 – June 2021
I have recently graduated with a 2:1 from UCL and acquired a bachelor’s
degree in History and Politics of the Americas.