2021_PAPAGEI_Kurskatalog_SoftSkills_EN

S 28 

Soft Skills.

Table of contents S 29 

Communication 

› Writing E-mails 

› Successful Presentations 

› Giving Feedback 

› Communicating successfully 

› Intercultural Competence 

› Avoiding Communication Pitfalls 

› Competent Moderation 

› Managing Conflicts 

› Understanding Body Language 

› The Power of the Voice 

› Quick-witted Reactions 

› Negotiating with Confidence 

› Mastering Telephone Calls 

› Using Social Media 

› Storytelling 

› Making Strong Arguments 

Personal Development 

› Staying Authentic 

› Recognising and Preventing Burnout 

› Business Etiquette 

› Controlling the Inner-Game 

› Winning the Outer-Game 

› Learning Discipline 

› Self-directed Learning 

› Strengthening Self-responsibility 

› Improvisational Skills 

› Staying Calm under Stress 

› Living Innovation 

› Dealing with emotions 

› Projecting Self-confidence 

› Cultivating Talent 

› Showing Appreciation 

Creativity & Effectiveness 

› What Effect Do I Have on Others? 

› Implementing 5S 

› Agile Methods – Kanban & Co. 

› Design Thinking 

› Increasing Effectiveness 

› Healthy Workplace 

› Creativity Techniques 

› Creative Problem-solving 

› Managing Projects 

› Developing Process Understanding 

› Lateral Thinking 

› Faster with Scrum 

› Visual Thinking 

› Organising Knowledge Transfer 

› Using Time Effectively 

› Working from Home Effectively

S 30 

1:45 h 

1:45 h 

Writing E-mails 

Provided by: ELUCYDATE | E-mails do more than just 

convey information, therefore they should be structured 

and understandable. 

Successful Presentations 

Provided by: ELUCYDATE | What is essential to ensure 

that you can make a great presentation? 

Course 

Course 

Catalogue Number: 2214 


2:00 h 

1:30 h 

Giving Feedback 

Provided by: ELUCYDATE | Feedback is a valuable 

resource. How you constructively handle it is the focus 

of this course. 

Course 

Communicating successfully 

Provided by: ELUCYDATE | You will learn conversation 

techniques so that you will be able to communicate in 

a goal-oriented manner. 

Course 


Catalogue Number: 2245

S 31 

1:45 h 

Intercultural Competence 

Provided by: ELUCYDATE | For economic success, 

intercultural competence is just as important as industry 

experience. 

1:45 h 

Avoiding Communication Pitfalls 

Provided by: ELUCYDATE | Using the right amount of 

judgement and empathy, you can avoid a range 

of communication pitfalls. 

Soft Skills 

Course 

Course 



2:00 h 

2:00 h 

Competent Moderation 

Provided by: ELUCYDATE | Good moderators recognise 

dynamics, pick up on ideas and steer the audience toward 

a specific goal. 

Managing Conflicts 

Provided by: ELUCYDATE | I There are various options 

for conflict resolution that can act as a guide in specific 

situations. 

Course 

Course 



S 32 

1:45 h 

1:35 h 

Understanding Body Language 

Provided by: ELUCYDATE | The body never stops sending 

signals, which we perceive intuitively. How do we interpret 

them? 

The Power of the Voice 

Provided by: ELUCYDATE | You can use your voice 

deliberately as a tool for success. 

Course 

Course 



1:45 h 

1:30 h 

Quick-witted Reactions 

Provided by: ELUCYDATE | Be prepared for verbal 

attacks and defend yourself using appropriate, disarming 

responses. 

Course 

Negotiating with Confidence 

Provided by: ELUCYDATE | In negotiations you must show 

willingness to compromise. Be able to respond flexibly 

to your partner. 

Course 



S 33 

1:45 h 

Mastering Telephone Calls 

Provided by: ELUCYDATE | You will learn how you can 

organise yourself and how to score points with the right 

voice. 

1:45 h 

Using Social Media 

Provided by: ELUCYDATE | Social media are like the 

superstars of our online world. Practically everyone is on 

a platform. 

Soft Skills 

Course 

Course 



1:30 h 

1:45 h 

Storytelling 

Provided by: ELUCYDATE | Nowadays,companies use 

the principle ofstorytelling to ensure more effective 

customerretention. 

Making Strong Arguments 

Provided by: ELUCYDATE | There are various success 

factors that impact the ability of your argumentation 

to persuade. 

Course 

Course 



S 34 

1:45 h 

1:30 h 

What Effect Do I Have on Others? 

Provided by: ELUCYDATE | You cannot not have an effect. 

But you can influence what kind of effect you have! 

Course 

Implementing 5S 

Provided by: ELUCYDATE | An untidy workspace can 

waste a lot of time. The 5S method can be an effective 

remedy. 

Course 



1:45 h 

1:45 h 

Agile Methods – Kanban & Co. 

Provided by: ELUCYDATE | Everyone talks about 

KANBAN. It designates an agile method which concretely 

visualises processes. 

Course 

Design Thinking 

Provided by: ELUCYDATE | Design thinking is a creativity 

technique which is successful in generating innovations 

creatively. 

Course 



S 35 

1:45 h 

Increasing Effectiveness 

Provided by: ELUCYDATE | What does „Effectiveness“ 

really mean, and how can you become even 

more effective? 

1:45 h 

Healthy Workplace 

Provided by: ELUCYDATE | In this course, you will receive 

valuable incentive, ideas, concrete strategies and all sorts 

of tips and tricks. 

Soft Skills 

Course 

Course 



1:45 h 

1:45 h 

Creativity Techniques 

Provided by: ELUCYDATE | Learn how you can 

consciously and skilfully apply various 

creativity techniques. 

Creative Problem-solving 

Provided by: ELUCYDATE | Problems have to be solved 

creatively. In this course you’ll find out what really matters. 

Course 

Course 



S 36 

2:00 h 

1:45 h 

Managing Projects 

Provided by: ELUCYDATE | Learn the basic necessities 

of successfulproject work and how you bring your project 

to a conclusion. 

Course 

Developing Process Understanding 

Provided by: ELUCYDATE | A comprehensive understanding 

guarantees that processes are handled uniformly 

within a company. 

Course 



1:30 h 

1:45 h 

Lateral Thinking 

Provided by: ELUCYDATE | All companies are calling for 

them, yet they are a rare breed: lateral thinkers. 

Faster with Scrum 

Provided by: ELUCYDATE | In the world of work, SCRUM 

describes an agile method for project management. 

Course 

Course 



S 37 

1:45 h 

Visual Thinking 

Provided by: ELUCYDATE | Visual thinking offers a 

variety of visual work methods that can be used 

to structure thoughts, ideas or issues. 

2:00 h 

Organising Knowledge Transfer 

Provided by: ELUCYDATE | What methods are there for 

structuring and conveying knowledge? 

Soft Skills 

Course 

Course 



1:45 h 

1:45 h 

Using Time Effectively 

Provided by: ELUCYDATE | Identify your personal time-wasters 

and put your to-do list in a useful order! 

Working from Home Effectively 

Provided by: ELUCYDATE | Working from home and remote 

working in general are becoming increasingly important. 

Course 

Course 



S 38 

1:30 h 

1:45 h 

Staying Authentic 

Provided by: ELUCYDATE | Coming across as authentic 

and stayingthat way in tough situations requires practice. 

Course 

Recognising and Preventing Burnout 

Provided by: ELUCYDATE | You can only take preemptive 

action against burnout if you are familiar with its risk 

factors. 

Course 



1:45 h 

1:45 h 

Business Etiquette 

Provided by: ELUCYDATE | Knowing professional rules for 

behaviour and the perfect way to act is indespensable. 

Course 

Controlling the Inner-Game 

Provided by: ELUCYDATE | In emotionally stressful 

situations, the goal is to keep a clear head and avoid 

getting worked up. 

Course 



S 39 

1:45 h 

Winning the Outer-Game 

Provided by: ELUCYDATE | Good Outer-Game management 

helps you conquer challenges in conversations, 

negotiations or meetings. 

1:45 h 

Learning Discipline 

Provided by: ELUCYDATE | Self-discipline helps us to 

achieve our goals, in both the private and professional 

spheres. 

Soft Skills 

Course 

Course 



1:45 h 

1:45 h 

Self-directed Learning 

Provided by ELUCYDATE | Learning is crucial in the 

workplace and is fundamentally changing inthe age 

of digitalisation. 

Strengthening Self-responsibility 

Provided by: ELUCYDATE | Scrutinising your attitude is 

a prerequisite for active self-responsibility in your 

professional life. 

Course 

Course 



S 40 

1:45 h 

1:45 h 

Improvisational Skills 

Provided by: ELUCYDATE | Improvisation has a bad 

reputation – a state of affairs that is not justified. The fact 

of the matter is that we can‘t prepare for everything. 

Staying Calm under Stress 

Provided by: ELUCYDATE | Together, let‘s explore how to 

deal with stress in a more relaxed way. 

Course 

Course 



1:45 h 

1:45 h 

Living Innovation 

Provided by: ELUCYDATE | It is important to avoid simply 

passively accepting innovation and instead to shape and 

practise this innovation actively. 

Dealing with emotions 

Provided by: ELUCYDATE | Learn helpful hands-on 

strategies to regulate your emotional world. 

Course 

Course 



S 41 

1:45 h 

Projecting Self-confidence 

Provided by: ELUCYDATE | Some people come across as 

self-confident and competent. Learn how with this course! 

1:45 h 

Cultivating Talent 

Provided by: ELUCYDATE | Ask yourself: „What am I really 

good at?“ „Where do my strengths lie?“ Bring your talents 

to life! 

Soft Skills 

Course 

Course 



1:30 h 

Showing Appreciation 

Provided by: ELUCYDATE | What effects does this social 

behaviour have on our everyday lives? 

Course

2021_PAPAGEI_Kurskatalog_SoftSkills_EN

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?