solidworks

Administration
Specifying Support Information
Administrators can provide support information to users by using the Settings Administrator
Tool.
To access the Settings Administrator Tool, you must first create an administrative image.
See SOLIDWORKS Online Help: Creating an Administrative Image from SOLIDWORKS
Installation Manager.
Support information appears when you click Get support
• Help
• Logged in
• Welcome dialog box under Resources
• SOLIDWORKS Error Report dialog box
• In SOLIDWORKS Rx, Help
To specify support information:
1. Start the Settings Administrator Tool from an administrative image.
in the following locations:
2. In the SOLIDWORKS Setting Administration dialog box, select an option on the
Welcome page and click Next until you reach the Support Information page.
3. Specify the contact information:
Open the SOLIDWORKS Support
website
Provide support contact information
in a dialog box
Get Support opens this website if you
do not specify contact information.
Specifies contact information to show in
the SOLIDWORKS Support dialog box:
• Organization or person name
• Contact options:
• Email
• Phone number
• Web address
• Web address text
• Note
To view the SOLIDWORKS Support dialog
box, click preview.
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