solidworks

Administration
2. To check or change your current SOLIDWORKS Simulation license, click the Down
arrow on SOLIDWORKS Simulation (CommandManager).
The license that is in-use displays a check mark. If more advanced license types are
available, you can upgrade.
You cannot downgrade a SOLIDWORKS Simulation license. Disable the SOLIDWORKS
Simulation add-in and add the license back in at a lower level.
3. Optional: To disable the add-in, click SOLIDWORKS Simulation (CommandManager)
or clear it from Tools > Add-Ins.
The following cases still use license order:
• When SOLIDWORKS Simulation starts running.
• If SOLIDWORKS Simulation is added in Tools > Add-Ins.
• If the you click SOLIDWORKS Simulation without specifying a license from the pull-down
list.
SOLIDWORKS Rx Supports SOLIDWORKS
Composer and SOLIDWORKS Electrical
SOLIDWORKS Rx is installed with SOLIDWORKS Electrical and SOLIDWORKS Composer.
The Problem Capture tab in SOLIDWORKS Rx collects files, videos, and settings for
SOLIDWORKS Composer and SOLIDWORKS Electrical. In the Capture section, choose
the application to capture. SOLIDWORKS Composer, SOLIDWORKS Electrical, or
SOLIDWORKS display only if you installed them in the 2020 version of SOLIDWORKS,
SOLIDWORKS Composer, or SOLIDWORKS Electrical.
If you select SOLIDWORKS Electrical or SOLIDWORKS Composer and click Record Video,
SOLIDWORKS Rx:
1. Records the active SOLIDWORKS Electrical or SOLIDWORKS Composer session or
starts a new session to record.
2. Lists the video in the Package section, along with system and other support
information:
• For SOLIDWORKS Electrical, this is the same information currently generated by
the Support Information on the Help menu.
• For SOLIDWORKS Composer, this information also includes logs and settings.
3. Lets you add more files to the Package section.
For example, for SOLIDWORKS Electrical, you can add .tewzip files.
4. Lets you package the files in the Package section into a .ZIP file and send it, along
with a description of the problem, to your technical support contact.
42