solidworks

User Interface
When the SOLIDWORKS software starts, it scans log files to identify crashes that have
known solutions, and creates messages about those solutions in the
solutionmessages.xml file. The file updates when it identifies additional problems and
solutions, and when hotfixes and service packs are applied on the machine. The cumulative
list of messages about problems and solutions, minus those solved by hotfixes and service
packs that have already been applied, displays on the Troubleshooting tab.
To find solutions for crash fixes:
1. In the Welcome dialog box, click Alerts > Troubleshooting.
2. If there are crashes for this release of the SOLIDWORKS software on this machine,
error messages display that tell you how many times the problems causing those
crashes have occurred. The error messages also suggest solutions such as:
• Contacting Technical Support about installing hotfixes.
• Checking for updates to see if you need to apply service packs.
• Making sure that the machine has certified or tested graphics drivers.
Optional. Click Close on the right side of the message to delete it.
3. If Check for Updates or System Diagnostics displays, select it and follow
instructions for that option.
A separate tab provides information about recovered documents. To view it from the
Welcome dialog box, click Alerts > Document Recovery.
Updated Help Menu
On the Help menu, options are reorganized and renamed.
To view the menu, click Help.
Activate Licenses, Deactivate Licenses,
and Show Licenses changed to Activate,
Deactivate, and Show, and moved under
Licenses.
Get Support
options.
is added to the list of
SOLIDWORKS is removed from some of the
option names. For example, SOLIDWORKS
Tutorials changed to Tutorials.
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