Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a
Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a
Ballentine want to know more about these fictional readers’ motives, values, or attitudes, they find that these important issues are not available. Or, worse yet, they discover that the teacher is making up answers to these important audienceanalysis issues off the cuff.” 14 Instead of the instructor fabricating audience characteristics the students are charged with researching their real audience just as they would in a professional engineering situation. The open model thus reduces the chance of “pseudotransactional” writing or “writing that is patently designed by a student to meet teacher expectations rather than perform the ‘real’ function the teacher has suggested.” 15 In the professional and technical writing course the “real function” is to investigate the feasibility of an engineering project. sample student project: a feasibility study on linux The above section provided an outline of English 398N’s major assignment structure; but to better demonstrate the curriculum for the professional and technical writing course, I have included a sample project and traced its steps. This example is an original student project and is detailed here with permission of the student group. The Linux Project In this project, a work group begins with premise of proposing a study to overhaul the university’s server platforms because as young software and computer engineers they are dissatisfied with Windows NT. According to these students, other equally robust Linux-based applications could meet the university’s needs. Ambitiously, the group wants to explore the possibility of developing their own brand of Linux for the campus. They cite security issues and potential cost benefits as primary arguments for their case and indicate their audience would be the chief information officer and his or her staff. The project form is brief but engages student groups with their engineering ideas. Project Topic Form The engineering “problem” you intend to investigate: The feasibility of replacing the Windows NT servers that support the university’s network infrastructure with a student developed system based on the Linux operating system. 226
English and Engineering, Pedagogy and Politics Purpose of and need for this project: Conservative estimates in regards to money lost due to security issues with Windows software are calculated to be in hundreds of millions of dollars. Instead of relying on and waiting for Microsoft to develop and release patches for their software the university could actively develop its own repairs when problems arise. Code for Linux is distributed under the terms of a General Public License (GPL) that states the code is free as long as any improvements or alterations that are made to the code are not hidden from others. Linux is part of a unique on-line phenomenon known as “open source” development where programmers from around the world share their work to improve applications such as Linux. Microsoft, on the other hand, intentionally obfuscates its code from users and developers. Description of target audience(s): University CIO, department of computer science and engineering, engineering students, and non-engineering students. Desired changes in target audience(s): That the audience will recognize the opportunities to not only save money and reduce network “down time” but also provide students with a unique learning opportunity. The audience will attain a clear understanding of the technical and economic feasibility of this plan. Available resources to support this project (internet, library, personal, etc.): Library, university network administrators, software engineering professors, Linux development web sites. Student Conferences The course instructor and the student group meet to confer on their project. During the meeting, the group specifies that they want to replace the server platform with Linux not only to make it more secure but to integrate it into the global open source software movement. The group will need to define this movement to all members of their audience and explain why it would benefit the school to become a part of it. The instructor suggests that the option of developing their own brand of Linux could be difficult to maintain long term. The team therefore decides to explore existing Linux packages, such as Red Hat and SuSE, as an option. They also expand their identified audience beyond members of the IT department to include high-level administrators who would also be involved in the decision-making process. 227
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Ballent<strong>in</strong>e<br />
want to know more about these fictional readers’ motives, values, or attitudes,<br />
they f<strong>in</strong>d that these important issues are not available. Or, worse yet, they<br />
discover that the teacher is mak<strong>in</strong>g up answers to these important audienceanalysis<br />
issues off the cuff.” 14 Instead of the <strong>in</strong>structor fabricat<strong>in</strong>g audience<br />
characteristics the students are charged with research<strong>in</strong>g their real audience<br />
just as they would <strong>in</strong> a professional eng<strong>in</strong>eer<strong>in</strong>g situation. The open model<br />
thus reduces the chance of “pseudotransactional” writ<strong>in</strong>g or “writ<strong>in</strong>g that is<br />
patently designed by a student to meet teacher expectations rather than perform<br />
the ‘real’ function the teacher has suggested.” 15 In the professional <strong>and</strong><br />
technical writ<strong>in</strong>g course the “real function” is to <strong>in</strong>vestigate the feasibility of<br />
an eng<strong>in</strong>eer<strong>in</strong>g project.<br />
sample student project: a feasibility study on<br />
l<strong>in</strong>ux<br />
The above section provided an outl<strong>in</strong>e of English 398N’s major assignment<br />
structure; but to better demonstrate the curriculum for the professional<br />
<strong>and</strong> technical writ<strong>in</strong>g course, I have <strong>in</strong>cluded a sample project <strong>and</strong> traced its<br />
steps. This example is an orig<strong>in</strong>al student project <strong>and</strong> is detailed here with permission<br />
of the student group.<br />
The L<strong>in</strong>ux Project<br />
In this project, a work group beg<strong>in</strong>s with premise of propos<strong>in</strong>g a study<br />
to overhaul the university’s server platforms because as young software <strong>and</strong> computer<br />
eng<strong>in</strong>eers they are dissatisfied with W<strong>in</strong>dows NT. Accord<strong>in</strong>g to these students,<br />
other equally robust L<strong>in</strong>ux-based applications could meet the university’s<br />
needs. Ambitiously, the group wants to explore the possibility of develop<strong>in</strong>g<br />
their own br<strong>and</strong> of L<strong>in</strong>ux for the campus. They cite security issues <strong>and</strong> potential<br />
cost benefits as primary arguments for their case <strong>and</strong> <strong>in</strong>dicate their audience<br />
would be the chief <strong>in</strong>formation officer <strong>and</strong> his or her staff. The project form is<br />
brief but engages student groups with their eng<strong>in</strong>eer<strong>in</strong>g ideas.<br />
Project Topic Form<br />
The eng<strong>in</strong>eer<strong>in</strong>g “problem” you <strong>in</strong>tend to <strong>in</strong>vestigate:<br />
The feasibility of replac<strong>in</strong>g the W<strong>in</strong>dows NT servers that support the university’s<br />
network <strong>in</strong>frastructure with a student developed system based on the<br />
L<strong>in</strong>ux operat<strong>in</strong>g system.<br />
226