Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a
Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a
Nugent theory addresses this concern by suggesting a number of vital caveats for certificate program design. Platonic curricula—which sophistic curricula can be said to be articulated against—would hold that the practices of technical communication are entirely reducible to formalizable first principles, and therefore such curricula only demand sufficient classroom time to facilitate the “transfer” of formalized knowledge from teacher to student. By contrast, a thoroughly sophistic curriculum must recognize that the practice of technical communication is contingent, localized, and social, and should therefore make space beyond the classroom for students to develop appropriate professional capacities in context. In other words, a sophistic curriculum demands social engagement. As Susan Jarratt notes in Rereading the Sophists, “the sophists could be termed the first public intellectuals in a democracy” (98). Sophism is, by its nature, publicly accountable and “immersed in the adjudication of immediate cultural concerns” (Crowley 318), an attribute that Savage foregrounds in his own characterization of the sophist technical communicator. An important consequence of this social orientation, I believe, is that sophistically conceived certificate programs must include opportunities for students to take their work beyond the walls of the academy. Although I found that the programs in this study demonstrate a commitment to the interests of local industry, the fact that only 38% (10) of the surveyed programs in Part II require students to work in industry for program completion suggests that, at least at a curricular level, certificate programs could do more to prepare students for their social roles in a sophistic profession. This thesis is further corroborated by the findings in Part I: only 13% (8) of the sixty-two certificate programs I surveyed require an internship for course credit, and only 18% (9) require a project or practicum for course credit. Nonetheless, it remains to be seen if programs enact social engagement at other levels: for instance if students already work extensively in local industry, or if individual courses and pedagogical methods already emerge from local needs. Another strategy that sophism suggests for program design is the incorporation of reflexive professional development. When seen as a sophistic profession, the qualification of a technical communicator is not a discrete skill set that he or she possesses; rather it is a professional ethos that he or she has developed. Phrased another way, the identity of the sophist–technical communicator can be seen not so much as a subjectivity (one who possesses knowledge in the Platonic sense), but rather as an intersubjectivity (one possessed of a certain ethos, or way of acting within and among social realms). This intersubjectivity is not assumable by rote and it cannot be taught through a Platonic curriculum of disjointed courses; it must be developed instead by allowing students to make the connections between their coursework and the social realm of technical com- 166
Certificate Programs munication in practice. This development can be facilitated, I believe, through self-conscious reflexivity. Such reflexivity is comprised of an explicit engagement on behalf of the student with the issue of what it means to be a practitioner of technical communication. It can take the curricular form of retrospective portfolios, capstone projects, student symposia, close instructor advising, or even developmental journals; but the end goal of these activities should be for students to self-consciously adopt the professional ethos of a technical communicator within—and as shaped by—their specific social and cultural contexts. To be sure, such reflexive practice is conceived here not as a Platonic act of philosophical contemplation but as a sophistic act of rhetorical engagement: each of these activities should be constructed with a genuine audience, purpose, and context. Through these kinds of reflexive activities, students are provided with the curricular space to make developmental connections through social and discursive means. Although it is not certain the extent to which the kind of reflective professional development that I am sketching here is a part of current certificate programs, it remains an intriguing issue for future research, as well as a compelling consideration for the design of any technical communication curriculum. I hope I have made clear that I do not see the value of sophism as a means to excuse programmatic configurations that are convenient, but otherwise inexcusable. Rather, in offering a model of professional identity as an alternative to those of market closure and fixity, sophistic rhetoric provides a more situated and responsible figuration for the technical communicator. As I find in this chapter, certificate programs in technical communication show great potential as the sites for realizing this sophistic model. My research on existing certificates shows that they are consistent with a sophistic model of programmatic flexibility and concern for local needs. However, the sophistic model also provides important cautions for the design and administration of certificate programs. A sophistically-informed certificate program must remain socially engaged, and it should present opportunities for students to work in real social contexts. In addition, a sophistically informed certificate program must be reflective: it should present opportunities for students to reflexively and selfconsciously develop their professional ethos. Again, I make no claims to transcendence or universality in the research and interpretations I present here, and I hope that I have avoided any of the familiar rhetorical techniques that would suggest otherwise. I also hope that the information and discussion I have presented are useful—either for participants in conversations within the field or for those considering the development of their own certificate programs. Sophistic rhetorical theory, I believe, provides an 167
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Certificate <strong>Programs</strong><br />
munication <strong>in</strong> practice. This development can be facilitated, I believe, through<br />
self-conscious reflexivity.<br />
Such reflexivity is comprised of an explicit engagement on behalf of<br />
the student with the issue of what it means to be a practitioner of technical<br />
communication. It can take the curricular form of retrospective portfolios,<br />
capstone projects, student symposia, close <strong>in</strong>structor advis<strong>in</strong>g, or even developmental<br />
journals; but the end goal of these activities should be for students<br />
to self-consciously adopt the professional ethos of a technical communicator<br />
with<strong>in</strong>—<strong>and</strong> as shaped by—their specific social <strong>and</strong> cultural contexts. To be<br />
sure, such reflexive practice is conceived here not as a Platonic act of philosophical<br />
contemplation but as a sophistic act of rhetorical engagement: each of<br />
these activities should be constructed with a genu<strong>in</strong>e audience, purpose, <strong>and</strong><br />
context. Through these k<strong>in</strong>ds of reflexive activities, students are provided with<br />
the curricular space to make developmental connections through social <strong>and</strong><br />
discursive means. Although it is not certa<strong>in</strong> the extent to which the k<strong>in</strong>d of reflective<br />
professional development that I am sketch<strong>in</strong>g here is a part of current<br />
certificate programs, it rema<strong>in</strong>s an <strong>in</strong>trigu<strong>in</strong>g issue for future research, as well<br />
as a compell<strong>in</strong>g consideration for the design of any technical communication<br />
curriculum.<br />
I hope I have made clear that I do not see the value of sophism as<br />
a means to excuse programmatic configurations that are convenient, but otherwise<br />
<strong>in</strong>excusable. Rather, <strong>in</strong> offer<strong>in</strong>g a model of professional identity as an<br />
alternative to those of market closure <strong>and</strong> fixity, sophistic rhetoric provides a<br />
more situated <strong>and</strong> responsible figuration for the technical communicator. As<br />
I f<strong>in</strong>d <strong>in</strong> this chapter, certificate programs <strong>in</strong> technical communication show<br />
great potential as the sites for realiz<strong>in</strong>g this sophistic model. My research on<br />
exist<strong>in</strong>g certificates shows that they are consistent with a sophistic model of<br />
programmatic flexibility <strong>and</strong> concern for local needs. However, the sophistic<br />
model also provides important cautions for the design <strong>and</strong> adm<strong>in</strong>istration of<br />
certificate programs. A sophistically-<strong>in</strong>formed certificate program must rema<strong>in</strong><br />
socially engaged, <strong>and</strong> it should present opportunities for students to work <strong>in</strong> real<br />
social contexts. In addition, a sophistically <strong>in</strong>formed certificate program must<br />
be reflective: it should present opportunities for students to reflexively <strong>and</strong> selfconsciously<br />
develop their professional ethos.<br />
Aga<strong>in</strong>, I make no claims to transcendence or universality <strong>in</strong> the research<br />
<strong>and</strong> <strong>in</strong>terpretations I present here, <strong>and</strong> I hope that I have avoided any of the<br />
familiar rhetorical techniques that would suggest otherwise. I also hope that the<br />
<strong>in</strong>formation <strong>and</strong> discussion I have presented are useful—either for participants<br />
<strong>in</strong> conversations with<strong>in</strong> the field or for those consider<strong>in</strong>g the development of<br />
their own certificate programs. Sophistic rhetorical theory, I believe, provides an<br />
167