Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a
Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a Design Discourse - Composing and Revising Programs in Professional and Technical Writing, 2010a
Ashe and Reilly to reduce congestion. The flexibility built into the program’s design through mixing land use can provide a basis for making it easy to navigate. If the program is configured to facilitate and support double majors, it will be easier to develop routine ways to handle the rules and requirements so that those double majors can progress smoothly. For example, administrators should try to anticipate some of the exceptions to the rules necessitated by the diverse student populations that the program is designed to attract, such as students who complete an internship in another program/department and ask for dual credit, students with below-minimum grades who want to be allowed to continue in the program, students who want a certificate as soon as they complete requirements but before they actually graduate for use in obtaining employment, and students who are less prepared or adept technologically. While it may be impossible to invent specific policies in advance that will cover every potential situation, the program can institute processes to handle situations as they arise, such as course substitution criteria and procedures, and empower a number of faculty in the program to handle these situations so that there is usually someone present to fill out paperwork and give information to students. One way to institute such processes is to draw up charts to represent the delegation of responsibilities among those who will share the tasks of running the program and advising students and discuss these at regular meetings of program faculty. Program administrators can also chart the flow of information that will get students through the program and provide that information in a variety of places, such as on departmental websites and bulletin boards, and to a variety of people, including faculty from outside of the program who are teaching related courses or advising PTW students. Congestion in the system in the form of inadequate courses to meet students’ needs and demands in a particular semester can result from inadequate planning and program oversight. Developing “a variety of transportation choices” in the form of an adequate and diverse number of sections of a required course in each semester, such as a senior capstone seminar, can help to reduce this congestion and avoid trapping students in school for one more semester in order to obtain the courses required for graduation. While our program has been aware of these congestion issues resulting from the rapid growth of our fledging track in the major, we found that without a designated program director, we were less able to coordinate the courses and adequately document the problems faced by students in scheduling classes and graduating on schedule. The need to make long-term plans for the program and designate a faculty member who would be responsible for planning, troubleshooting, and problem-solving gave us part of the justification we required to request a formal coordinator position for our program. While planning does not have to be hierarchical, it does 104
Smart Growth require some degree of coordination and a central person around whom change revolves. evaluating anticipated performance Fiksel emphasizes that the evaluation of resilient systems should go beyond outcomes or performance assessment and use predictive measures that help to anticipate the degree to which change and growth in particular directions can be sustained. Some elements involved in such an analysis, which is commonly done through modeling, include economic factors such as operating costs and customer retention, environmental factors such as power use and product reliability, and societal factors such as knowledge enhancement and community trust (Fiksel 5337). As mentioned in the previous section, a clearly identified coordinator and a high level of cooperation between stakeholders and the community are required in order to conduct effective predictive planning as well as outcomes assessment. Smart growth principles including “Mak[ing] development decisions predictable, fair, and cost effective” and “Foster[ing] distinctive, attractive communities with a strong sense of place” can offer useful guidance in determining criteria for assessing program growth and planning further development. Fair and cost-effective development decisions are those that benefit all participants and community members and expend resources in a just and equitable manner, avoiding short-changing any facets of the community. Likewise, developing a distinctive and attractive community with a strong sense of place involves understanding the goals and values of the community and viewing development as a long-term, iterative process. Addressing these smart growth principles in program development involves reflecting on and revising the long-term development plans in light of both predictive and performance-based assessments. Program administrators can accomplish predictive growth assessments in a number of ways, such as studying enrollment numbers to judge areas of demand within the program and directing resources there, talking to representatives from other departments about their plans to require PTW courses or even certification for their students, and watching the growth of industries in the region that may employ PTW students upon graduation and determining what skills and experiences might best prepare students for employment therein. Furthermore, administrators should not ignore the desire of some students to go on to graduate school, and the program should be designed to satisfy their needs as well. While specializing may benefit faculty in terms of research, becoming too specialized may not serve the 105
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Smart Growth<br />
require some degree of coord<strong>in</strong>ation <strong>and</strong> a central person around whom change<br />
revolves.<br />
evaluat<strong>in</strong>g anticipated performance<br />
Fiksel emphasizes that the evaluation of resilient systems should go beyond<br />
outcomes or performance assessment <strong>and</strong> use predictive measures that help<br />
to anticipate the degree to which change <strong>and</strong> growth <strong>in</strong> particular directions can<br />
be susta<strong>in</strong>ed. Some elements <strong>in</strong>volved <strong>in</strong> such an analysis, which is commonly<br />
done through model<strong>in</strong>g, <strong>in</strong>clude economic factors such as operat<strong>in</strong>g costs <strong>and</strong><br />
customer retention, environmental factors such as power use <strong>and</strong> product reliability,<br />
<strong>and</strong> societal factors such as knowledge enhancement <strong>and</strong> community<br />
trust (Fiksel 5337). As mentioned <strong>in</strong> the previous section, a clearly identified<br />
coord<strong>in</strong>ator <strong>and</strong> a high level of cooperation between stakeholders <strong>and</strong> the community<br />
are required <strong>in</strong> order to conduct effective predictive plann<strong>in</strong>g as well as<br />
outcomes assessment.<br />
Smart growth pr<strong>in</strong>ciples <strong>in</strong>clud<strong>in</strong>g “Mak[<strong>in</strong>g] development decisions<br />
predictable, fair, <strong>and</strong> cost effective” <strong>and</strong> “Foster[<strong>in</strong>g] dist<strong>in</strong>ctive, attractive communities<br />
with a strong sense of place” can offer useful guidance <strong>in</strong> determ<strong>in</strong><strong>in</strong>g<br />
criteria for assess<strong>in</strong>g program growth <strong>and</strong> plann<strong>in</strong>g further development. Fair<br />
<strong>and</strong> cost-effective development decisions are those that benefit all participants<br />
<strong>and</strong> community members <strong>and</strong> expend resources <strong>in</strong> a just <strong>and</strong> equitable manner,<br />
avoid<strong>in</strong>g short-chang<strong>in</strong>g any facets of the community. Likewise, develop<strong>in</strong>g a<br />
dist<strong>in</strong>ctive <strong>and</strong> attractive community with a strong sense of place <strong>in</strong>volves underst<strong>and</strong><strong>in</strong>g<br />
the goals <strong>and</strong> values of the community <strong>and</strong> view<strong>in</strong>g development as<br />
a long-term, iterative process.<br />
Address<strong>in</strong>g these smart growth pr<strong>in</strong>ciples <strong>in</strong> program development <strong>in</strong>volves<br />
reflect<strong>in</strong>g on <strong>and</strong> revis<strong>in</strong>g the long-term development plans <strong>in</strong> light of<br />
both predictive <strong>and</strong> performance-based assessments. Program adm<strong>in</strong>istrators<br />
can accomplish predictive growth assessments <strong>in</strong> a number of ways, such as<br />
study<strong>in</strong>g enrollment numbers to judge areas of dem<strong>and</strong> with<strong>in</strong> the program<br />
<strong>and</strong> direct<strong>in</strong>g resources there, talk<strong>in</strong>g to representatives from other departments<br />
about their plans to require PTW courses or even certification for their students,<br />
<strong>and</strong> watch<strong>in</strong>g the growth of <strong>in</strong>dustries <strong>in</strong> the region that may employ PTW students<br />
upon graduation <strong>and</strong> determ<strong>in</strong><strong>in</strong>g what skills <strong>and</strong> experiences might best<br />
prepare students for employment there<strong>in</strong>. Furthermore, adm<strong>in</strong>istrators should<br />
not ignore the desire of some students to go on to graduate school, <strong>and</strong> the program<br />
should be designed to satisfy their needs as well. While specializ<strong>in</strong>g may<br />
benefit faculty <strong>in</strong> terms of research, becom<strong>in</strong>g too specialized may not serve the<br />
105