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Launch! Advertising and Promotion in Real Time, 2009a

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fashionable. Bloomie’s research department provided further <strong>in</strong>sight <strong>in</strong>to the target customer: she th<strong>in</strong>ks<br />

classic sportswear like Jones New York is too formal but contemporary sportswear like Juicy Couture is<br />

too young. The mom wants clothes that look pretty <strong>and</strong> fem<strong>in</strong><strong>in</strong>e <strong>and</strong> have flair but offer a generous, nottoo-tight<br />

fit. [9]<br />

Psychographics refers to dimensions that segment consumers <strong>in</strong> terms of personality, values, attitudes,<br />

<strong>and</strong> op<strong>in</strong>ions. While demographics can divide people along specific (often quantitative) dimensions,<br />

psychographics captures the reason<strong>in</strong>g <strong>and</strong> emotion beh<strong>in</strong>d people’s decisions. This <strong>in</strong>formation also<br />

enables advertisers to capture the themes, priorities, <strong>and</strong> “<strong>in</strong>side mean<strong>in</strong>gs” that a specific taste culture<br />

identifies with. For example, Svedka Vodka targets urban party people who are out dr<strong>in</strong>k<strong>in</strong>g until three<br />

o’clock <strong>in</strong> the morn<strong>in</strong>g three nights a week. This target market is irreverent, <strong>and</strong> Svedka’s ads speak their<br />

language. The ads feature futuristic imagery <strong>and</strong> l<strong>in</strong>es like “Svedka says ‘thank you’ for mak<strong>in</strong>g the gay<br />

man’s fashion gene available over the counter <strong>in</strong> 2033.” [10]<br />

PRIZM NE classifies psychographic segments based on where they live.<br />

Affluent people who live <strong>in</strong> wealthy exurban (beyond suburban) areas make up this segment. They like their<br />

space <strong>and</strong> their conveniences. They are typically Baby Boomers who balance their lives between high-powered<br />

jobs <strong>and</strong> laid-back leisure.<br />

They are mostly college-educated Whites between the ages of 35 <strong>and</strong> 54 with a median household <strong>in</strong>come of<br />

$84,851. They are most likely to travel for bus<strong>in</strong>ess, take a golf vacation, read Ski<strong>in</strong>g magaz<strong>in</strong>e, <strong>and</strong> drive a<br />

Toyota L<strong>and</strong> Cruiser.<br />

Older, middle-class seniors who live comfortably <strong>in</strong> the suburbs characterize this segment. These retired<br />

homeowners are opt<strong>in</strong>g to stay <strong>in</strong> their homes rather than move to a retirement community. The mostly<br />

White, college-educated suburbanites have a median household <strong>in</strong>come of $51,367. They are most likely to<br />

shop at Lord <strong>and</strong> Taylor, belong to a veterans’ club, watch the U.S. Senior Open on TV, <strong>and</strong> drive a Buick<br />

LaCrosse.<br />

This segment <strong>in</strong>cludes upper-middle-class suburban couples, with children, who enjoy focus<strong>in</strong>g on their<br />

families. They live <strong>in</strong> a large home <strong>in</strong> a subdivision. Their white-collar profession <strong>and</strong> young age (25–44)<br />

provides them the means to have it all.<br />

The segment <strong>in</strong>cludes a grow<strong>in</strong>g number of Hispanic <strong>and</strong> Asian Americans. The median household <strong>in</strong>come is<br />

Saylor URL: http://www.saylor.org/books<br />

Saylor.org<br />

179

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