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Estate Planning CA

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Customer Agreement<br />

‘<strong>Estate</strong> <strong>Planning</strong> Service’<br />

comprising:<br />

Initial advice and related transactions<br />

Forwarding and monitoring<br />

Annual review<br />

Six monthly portfolio rebalancing<br />

Three monthly portfolio valuations<br />

Fixed initial fee and ongoing fee<br />

Bereavement support<br />

This proposition is suitable for customers requiring estate planning advice relating to<br />

immediate gifting or maximising the value of the estate passed on death to<br />

beneficiaries.<br />

The advice given within the proposition seeks firstly to establish adequate income and<br />

capital for the client, including provision for long term care, before identifying any<br />

surplus that may be used either to provide immediate gifts or for passing assets into<br />

trust for the purposes of reducing exposure to inheritance tax.<br />

The proposition charge for initial services is based on an estimate of the total value of<br />

the customer’s current estate and beneficial entitlements. Where this differs from the<br />

subsequent accurate assessment, the customer may withdraw from the agreement<br />

without further charge.<br />

The proposition includes a bereavement service providing close support to executors<br />

following the death of the client.<br />

Where available, customers have the option to pay directly as well as have the cost of<br />

services deducted from the value of financial products by the product provider<br />

Page 1 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


1. Reference<br />

1.1. The following reference is assigned to this agreement and should be used in conjunction with<br />

any communications regarding the services to be provided:<br />

2. Parties to this agreement<br />

2.1. This agreement is made between Leabold Financial Management Ltd (referred to variously<br />

in this agreement as ‘the Company’, ‘we’, ‘us’, ‘our’) and the following (referred to in this<br />

document as ‘the Client(s)’, ‘you’, ‘your’):<br />

3. Primary Contact<br />

3.1. The Company will deal with the following individual as the Primary Contact and classify its<br />

dealings with the Clients(s) in accordance with that individual’s understanding and previous<br />

experience of relevant financial matters:<br />

4. Designated Adviser<br />

4.1. The Company has designated the following individual to act in this capacity:<br />

4.2. F<strong>CA</strong> regulations require the Adviser to hold an approved qualification and statement of<br />

professional standing.<br />

4.2.1. The relevant qualifications held by the Adviser are:<br />

Qualification Awarding Body Date Awarded<br />

Page 2 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


5. Client Classification<br />

5.1. The Company will classify the Client(s) depending on the provision of the following services:<br />

5.1.1. In the case of ‘investment mediation’, this will be a ‘retail customer’. This<br />

means ‘a client who is not a professional client or an eligible counterparty’.<br />

5.1.2. In the case of ‘insurance mediation, this will be a ‘consumer’. This means ‘any<br />

natural person who is acting for purposes which are outside his trade or profession’.<br />

5.2. As either a ‘retail customer’, or ‘consumer’, the Client(s) may have recourse to the<br />

Financial Ombudsman Service in the event of a dispute with the Company reaching deadlock<br />

and may receive protection from the Financial Services Compensation Scheme should the<br />

Company be unable to cover losses arising from its own negligent acts. A customer defined<br />

as either ‘professional’, or ‘commercial’, would not receive these protections.<br />

5.3. If the Client(s) believes they should not be classified as a ‘retail customer’, or ‘consumer’,<br />

they will inform the Company immediately.<br />

6. The Company’s status<br />

6.1. The Company is registered in England and Wales under Companies House number<br />

05173817.<br />

6.2. The Company is a wholly owned subsidiary of Leabold Financial Management Holdings<br />

Limited, which is registered in England and Wales under Companies House number<br />

08296996.<br />

6.3. The Company is directly authorised by the United Kingdom financial services regulator,<br />

the Financial Conduct Authority (F<strong>CA</strong>), to undertake activities regulated under the Financial<br />

Services and Markets Act 2000. This means the Company holds authorisation directly with<br />

the F<strong>CA</strong> as opposed to being an appointed representative of another directly authorised firm.<br />

6.4. The relevant activities that the Company has been authorised to undertake by F<strong>CA</strong> include:<br />

6.4.1. Advising on investments, investment insurance and pure protection products.<br />

6.4.2. Bringing about deals in investments, investment insurance and pure protection<br />

products.<br />

6.4.3. Making arrangements with a view to transactions in investments, investment insurance<br />

and pure protection products.<br />

6.4.4. Assisting in the administration and performance of a contract of investment insurance<br />

and pure protection products.<br />

6.5. Details of the Company’s F<strong>CA</strong> authorisation can be found on https://register.fca.org.uk/<br />

under the Firm Reference Number 402291.<br />

6.6. The Company provides ‘independent advice’. This means that, when advising customers, it<br />

must ‘assess a sufficient range of relevant products available on the market which must be<br />

sufficiently diverse with regard to their type; and issuers or product providers to ensure that<br />

Page 3 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


the client’s investment objectives can be suitably met; and not be limited to relevant products<br />

issued or provided by the firm itself or by entities having close links with the firm; or other<br />

entities with which the firm has such close legal or economic relationships, including<br />

contractual relationships, as to present a risk of impairing the independent basis of the advice<br />

provided.’<br />

7. Commencement and termination of this agreement<br />

7.1. This agreement is effective once signed by the Client(s) and a Director of the Company.<br />

7.2. The Company may terminate this agreement at any time, and without penalty, subject to<br />

giving written notice to the Client(s).<br />

7.3. The Client(s) may terminate this agreement at any time, and without penalty, subject to giving<br />

written notice to the Company and payment of any outstanding fees.<br />

7.4. The Company reserves the right to change the terms of this agreement on thirty days written<br />

notice to the Client(s)<br />

8. Instructing<br />

8.1. At the Company’s discretion, it may accept verbal instructions from the Client(s). However,<br />

the Company reserves the right to insist such instructions be provided in writing (which shall<br />

include facsimile and internet transmission) in order to avoid possible disputes.<br />

9. Communicating<br />

9.1. The Client(s) agree to receiving communications from the Company via the following:<br />

Client to initial the relevant boxes<br />

I agree<br />

I do not<br />

agree<br />

The Company may send postal communications to the following<br />

address:<br />

I agree<br />

I do not<br />

agree<br />

The Company may send electronic communications to the following<br />

email addresses:<br />

I agree<br />

I do not<br />

agree<br />

The Company may make direct contact on the following telephone<br />

numbers:<br />

Page 4 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


9.2. The Client(s) prefer to receive formal communications from the Company via:<br />

Client to initial the relevant boxes<br />

I prefer<br />

I do not<br />

prefer<br />

Receiving electronic communication via email<br />

Receiving paper communication via post<br />

9.3. The Client(s) agree to receiving the following unsolicited communications:<br />

10. Client to initial the relevant boxes:<br />

I agree<br />

I do not<br />

agree<br />

The Company’s periodic newsletter<br />

Making the Client(s) aware of other relevant services.<br />

Inviting the Client(s) to events.<br />

11. Personal information<br />

11.1. The Company is registered with the Information Commissioner’s Office (ICO) to hold<br />

and process personal information. Details of the Company’s ICO registration can be found<br />

on https://ico.org.uk/ESDWebPages/Search under reference Z8721312.<br />

11.2. The Company will collect personal information from the Client(s) and relevant third<br />

parties for the purposes of providing the services set out in this agreement.<br />

11.3. Where the Company needs to obtain personal information from a third party, the<br />

Company will obtain the Client(s) express consent before doing so.<br />

11.4. The Company will not use the information for the purpose of unsolicited marketing<br />

unless the Client(s) has expressly consented to this.<br />

11.5. The Company will not release the information to any other source for the purposes of<br />

unsolicited marketing.<br />

11.6. The Company will share personal information with other financial product providers<br />

only where necessary for the purposes of providing the services set out in this agreement.<br />

11.7. The Company will make reasonable endeavours to keep up to date any personal<br />

information it holds regarding the Client(s) during the period this agreement is in force.<br />

Page 5 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


11.8. The Company will continue to hold personal information after this agreement has<br />

terminated in order to comply with F<strong>CA</strong> regulations or as long as necessary to reasonably<br />

indemnify the Company against the risk of claims.<br />

12. Access to records<br />

12.1. The Client(s) may inspect copies of contract notes, vouchers and entries in our records<br />

relating to transactions undertaken on their behalf, provided that reasonable notice is given,<br />

and such access does not affect the confidentiality of other clients.<br />

12.2. On request by the Client(s), the Company will provide details of any personal data it<br />

holds regarding the Client(s) in accordance with the requirements of the Data Protection Act<br />

2018.<br />

12.3. The Company will use reasonable endeavours to comply with requests from or on<br />

behalf of the Client for copies of documents and information not covered under data<br />

protection regulations.<br />

Please note - the Company reserves the right to levy a charge relative to the costs<br />

involved in preparing and forwarding such information.<br />

13. Registration of financial products<br />

13.1. The Company will register any financial products arranged for the Client(s) in the<br />

name of the Client(s).<br />

13.2. The Company will forward to the Client(s) all title documents relating to financial<br />

products as soon as practicable after receipt. Where a number of documents relating to a<br />

series of transactions is involved, the Company will normally hold each document until the<br />

series is complete and then forward them to the Client(s).<br />

14. Conflicts of interest<br />

14.1. Occasions can arise where the Company, or another client for whom it may be acting,<br />

may have some form of interest in the business being transacted for the Client(s). If this<br />

happens, or the Company become aware that its interests’ conflicts with those of the Client(s),<br />

it will obtain written consent from the Client(s) before carrying out that transaction.<br />

Conflicts disclosure:<br />

14.2. Where the Client(s) have been introduced to the Company by a third party with whom<br />

the Company has an agreement to cede part of any fees payable by the Client(s), the Company<br />

will disclose the name of the third party and the amount of any ceding that will be paid. In<br />

relation to the Client(s), the current status is:<br />

Name of Introducer<br />

Percentage or amount<br />

of fees to be ceded<br />

Page 6 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


15. Client money<br />

15.1. The Company is not authorised by the F<strong>CA</strong> to hold or control client money. This<br />

means that we cannot accept payments from the Client(s) where these are intended to be<br />

passed on to third parties, or payments from third parties to be passed to the Client(s).<br />

16. Services<br />

16.1. The Company will use reasonable endeavours to provide the following services to the<br />

Client(s):<br />

16.1.1. Information collection:<br />

16.1.1.1. The Company will obtain the following information from the Client(s) and<br />

relevant third parties:<br />

16.1.1.1.1. The nature and value of relevant investments, insurances, entitlements,<br />

and other provisions established by or to which the Client(s) may have an<br />

entitlement.<br />

16.1.1.1.2. The nature of any legal arrangements made by the Client(s) for<br />

distribution of their estate on death.<br />

16.1.1.1.3. Existing power of attorney arrangements<br />

16.1.1.1.4. The Client(s) relevant personal circumstances including health and<br />

medical history.<br />

16.1.1.1.5. The Client(s) relevant financial affairs, including assets, liabilities,<br />

income, and expenditure.<br />

16.1.1.1.6. The Client(s) relevant ethical, philosophical views, religious beliefs,<br />

and political affiliations.<br />

16.1.1.1.7. The Client(s) relevant future goals and objectives, including wishes for<br />

distribution of their estate on death.<br />

16.1.1.1.8. The Client(s) previous experience of relevant financial matters.<br />

16.1.2. Research and assessment:<br />

16.1.2.1. The Company will research and assess the following:<br />

16.1.2.1.1. The Client(s) understanding of relevant financial matters.<br />

16.1.2.1.2. The Client(s) psychological tolerance to investment risk.<br />

16.1.2.1.3. The statistical mortality and morbidity of the Client(s).<br />

16.1.2.1.4. Where the Client(s) are not yet in retirement:<br />

Page 7 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


16.1.2.1.4.1. The extent to which the Client(s) can afford to make adequate<br />

provision for retirement.<br />

16.1.2.1.4.2. An estimate of the amount of capital and/or regular contribution<br />

the Client(s) should set aside to fund the required level of retirement<br />

income.<br />

16.1.2.1.4.3. An estimate of the minimum age from which it may be possible<br />

for the Client(s) to consider taking an adequate retirement income.<br />

16.1.2.1.5. The level of retirement income required or likely to be required by the<br />

Client(s).<br />

16.1.2.1.6. The scheduling of income from different sources during retirement.<br />

16.1.2.1.7. An estimate of the extent to which income from all sources may be<br />

maintained throughout the Client(s) lifetime.<br />

16.1.2.1.8. An estimate of the extent of any surplus assets that may be available<br />

for immediate gifting or to be placed under trust without compromise to:<br />

16.1.2.1.8.1.1. the level of retirement income likely to be required by the<br />

Client(s) and.<br />

16.1.2.1.8.1.2. The cost of later life care.<br />

16.1.2.1.9. An estimate of the level of return to be targeted by the Client(s)<br />

investments to provide and maintain the required level of retirement income<br />

throughout the Client(s) lifetime.<br />

16.1.2.1.10. The appropriate arrangement of asset types to provide the potential to<br />

meet the targeted level of return.<br />

16.1.2.1.11. The extent to which the value of the estate may be preserved or decay<br />

prior over the Client(s) lifetime.<br />

16.1.2.1.12. An estimate of the cost of insuring against any remaining liability to<br />

inheritance tax on the client(s) estate.<br />

16.1.2.1.13. The appropriate type of financial product or scheme through which the<br />

Client(s) should<br />

16.1.2.1.13.1. Fund the provision of retirement income.<br />

16.1.2.1.13.2. Hold investments for eventual distribution to beneficiaries.<br />

16.1.2.1.13.3. Insure against any remaining liability to inheritance tax on the<br />

estate.<br />

16.1.2.1.14. The appropriate options and features the Client(s) should select on any<br />

recommended financial product.<br />

Page 8 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


16.1.3. Advice<br />

16.1.2.1.15. The appropriate product provider with whom relevant financial<br />

product(s) should be arranged, taking account of:<br />

16.1.2.1.15.1. The options and features required by the Client(s)<br />

16.1.2.1.15.2. The cost of the product relative to that being charged by other<br />

providers offering related products.<br />

16.1.2.1.15.3. The investment performance of the product relative to that<br />

achieved by other providers offering related products.<br />

16.1.2.1.15.4. The financial strength of the product provider.<br />

16.1.2.1.15.5. The servicing standards of the product provider.<br />

16.1.2.1.16. The nomination of beneficiaries to receive the value of pension funds<br />

and entitlements on the Client(s) death.<br />

16.1.2.1.17. The use of wills, trusts and power of attorney arrangements.<br />

16.1.2.1.18. An estimate of the extent of the initial and any improvement in the<br />

exposure of the Client(s) estate to inheritance tax arising from advice.<br />

16.1.3.1. The Company will:<br />

16.1.3.1.1. Prepare and issue a written report to the Client(s) setting out:<br />

16.1.3.1.1.1. The Company’s professional recommendations.<br />

16.1.3.1.1.2. The rationale on which the Company’s recommendation is<br />

based.<br />

16.1.3.1.1.3. The initial cost and future costs arising from the Company’s<br />

recommendations.<br />

16.1.3.1.1.4. The risks to which the Client(s) may be exposed through<br />

following, or not following the Company’s recommendations.<br />

16.1.3.1.2. Following receipt and consideration by the Client(s) of the report, the<br />

Company will:<br />

16.1.3.1.2.1. Meet with the Client(s) or make such other arrangements as are<br />

reasonable to allow the Client(s) to consider the Company’s professional<br />

recommendations and reach an informed and objective decision on how<br />

to proceed.<br />

16.1.3.1.2.2. Determine the Client(s) instructions regarding the arrangement<br />

of any necessary transactions.<br />

Page 9 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


16.1.4. Transactions<br />

16.1.4.1. Where the Client(s) wish to proceed with the Company’s recommendations, or<br />

any reasonable modification, the Company will arrange for relevant transactions to<br />

be carried out.<br />

Please note - the Company reserves the right to decline to arrange any<br />

transaction which it reasonably believes may expose the Client(s) to significant<br />

and unwarranted risk.<br />

16.1.5. Forwarding and monitoring<br />

16.1.5.1. The Company will forward to the Client(s) all important communications<br />

received from product providers in relation to relevant financial products<br />

established by the Client(s).<br />

16.1.5.2. The Company will monitor changes in relevant legislation and notify the<br />

Client(s) in circumstances where these may affect the aims, objectives, attitude to<br />

risk, or personal circumstances of the Client(s).<br />

16.1.6. Periodic review<br />

16.1.6.1. The Company will undertake annual reviews of the original advice covering<br />

relevant changes in the following:<br />

16.1.6.1.1. The Client(s) goals, objectives, and needs.<br />

16.1.6.1.2. The Client(s) personal circumstances.<br />

16.1.6.1.3. The Client(s) financial situation.<br />

16.1.6.1.4. The continued suitability of relevant financial planning and investment<br />

strategies undertaken by the Client(s)<br />

16.1.6.1.5. The continued suitability of financial product types held by the<br />

Client(s).<br />

16.1.6.1.6. The continued suitability of providers with whom financial product<br />

types have been established by the Client(s).<br />

16.1.6.1.7. Relevant legislation and taxation matters.<br />

16.1.6.2. Following the review, the Company will prepare and issue a report to the<br />

Client(s) setting out the Company’s professional opinion regarding:<br />

16.1.6.2.1. Those relevant areas of previous advice that should be updated.<br />

16.1.6.2.2. The rationale on which the Company’s recommendation is based.<br />

16.1.6.2.3. The charges paid by the Client to the Company and Product Provider<br />

over the previous twelve months.<br />

Page 10 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


16.1.6.2.4. The risks to which the Client(s) may be exposed through following, or<br />

not following the Company’s recommendations.<br />

16.1.6.3. Following the receipt and consideration by the Client(s) of the report, the<br />

Company will:<br />

16.1.6.3.1. Meet with the Client(s) or make such other arrangements as are<br />

reasonable to allow the Client(s) to consider the Company’s professional<br />

recommendations and reach an informed and objective decision on how to<br />

proceed.<br />

16.1.6.3.2. Determine the Client(s) instructions regarding the arrangement of any<br />

necessary transactions.<br />

16.1.7. Periodic rebalancing<br />

16.1.7.1. Where investments are made as part of the Company’s recommendations, the<br />

Company will undertake six monthly reviews of the Client(s) relevant investments<br />

covering:<br />

16.1.7.1.1. Changes in the relative values of different asset types and the<br />

adjustments needed to maintain the previously recommended target return.<br />

16.1.7.1.2. Changes in the suitability of investment managers and the adjustments<br />

needed to maintain recommended suitability criteria.<br />

16.1.7.2. Following the review, the Company will prepare and issue a report to the<br />

Client(s) setting out the Company’s professional opinion regarding:<br />

16.1.7.2.1. The Company’s professional recommendations.<br />

16.1.7.2.2. The rationale on which the Company’s recommendation is based.<br />

16.1.7.2.3. The initial cost and future charges arising from the Company’s<br />

recommendations.<br />

16.1.7.2.4. The risks to which the Client(s) may be exposed through following, or<br />

not following the Company’s recommendations.<br />

16.1.7.3. Following the receipt and consideration by the Client(s) of the report, the<br />

Company will:<br />

16.1.7.3.1. Make such arrangements as are reasonable to allow the Client(s) to<br />

consider the Company’s professional recommendations and reach an<br />

informed and objective decision on how to proceed.<br />

16.1.7.3.2. Determine the Client(s) instructions regarding arranging any necessary<br />

transactions.<br />

Page 11 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


16.1.8. Periodic valuation<br />

16.1.8.1. Where investments are made as part of the Company’s recommendations, the<br />

Company will undertake three monthly valuations of the Client(s) relevant<br />

investments covering:<br />

16.1.8.1.1. Changes in the capital value of investments.<br />

16.1.8.1.2. Distribution of dividends or profits.<br />

16.1.8.1.3. Additional capital contributions or transfers from other investments.<br />

16.1.8.1.4. Withdrawals of capital or dividend income.<br />

16.1.8.2. Following the valuation, the Company will prepare and issue a report to the<br />

Client(s) setting out the Company’s professional opinion regarding:<br />

16.1.8.2.1. The overall value of investments.<br />

16.1.8.2.2. The change in value since the previous valuation.<br />

16.1.9. Additional services<br />

16.1.9.1. Where the Client(s) require advice on the following:<br />

16.1.9.1.1. Further gifts.<br />

16.1.9.1.2. Further capital contributions to investments established for estate<br />

planning purposes.<br />

16.1.10. Bereavement support<br />

16.1.10.1. In the event of the death of the Client(s), the Company will provide to the<br />

executor and/or survivor the following services:<br />

16.1.10.1.1. Immediate direction on what necessary steps to take directly after the<br />

death.<br />

16.1.10.1.2. Advice on obtaining the death certificate, where to register the death,<br />

and the timescale needed to avoid incurring statutory penalties.<br />

16.1.10.1.3. Where required, recommending, and arranging introductions to local<br />

funeral directors.<br />

16.1.10.1.4. Where required, support and direction on how to locate the Deceased’s<br />

will via the National Will Register and other relevant sources.<br />

16.1.10.1.5. Where required, support and direction in notifying relevant<br />

Government Departments, including the Office of the Public Guardian where<br />

the deceased has been subject to a ‘power or attorney’.<br />

Page 12 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


16.1.10.1.6. Where required, assisting with notifying claims to relevant life<br />

insurance, pension, or investment product providers.<br />

16.1.10.1.7. Where required, assisting with notifying banks, building societies and<br />

other deposit takers.<br />

16.1.10.1.8. Where required, recommending, and arranging introductions to local<br />

solicitors for support with distribution of the estate.<br />

16.1.10.1.9. Where required, assisting with registering the deceased’s details with<br />

the deceased preference service in order to stop unwanted mail.<br />

16.1.10.1.10. Where required, recommending, and arranging introductions to local<br />

venues able to host post funeral gatherings<br />

16.1.10.1.11. Where required, recommending, and arranging introductions to local<br />

house clearance services and charitable institutions to whom clothes and other<br />

minor chattels can be gifted.<br />

16.1.10.1.12. Where required, assisting with obtaining valuations of investments for<br />

the purposes of establishing the value of the Deceased’s estate.<br />

16.1.10.1.13. Where required, recommending and arrange introductions to<br />

bereavement counsellors.<br />

16.1.10.1.14. Where required, recommending, and arranging introductions to local<br />

estate agents for the purposes of the sale or valuation of property.<br />

16.1.10.1.15. Advising on the investment of the proceeds of the <strong>Estate</strong> to meet the<br />

income and other financial needs of survivors and dependents.<br />

16.1.10.1.16. Advising on opportunities available to the Executor and beneficiaries<br />

of the <strong>Estate</strong> to reduce exposure inheritance tax liability.<br />

16.1.10.1.17. Advising dependents on opportunities to transfer ISA and other tax<br />

allowances from the Deceased to beneficiaries.<br />

16.1.10.1.18. Preparing a formal record of relevant information and documents<br />

relating to the arrangements made to settle the Deceased’s affairs.<br />

17. Charges<br />

17.1. Initial services<br />

17.1.1. This will include<br />

17.1.1.1. ‘Information collection’,<br />

17.1.1.2. ‘Research’,<br />

Page 13 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


17.1.1.3. ‘Advice’,<br />

17.1.1.4. ‘Transactions’.<br />

17.1.2. The services will be charged at the following tariff:<br />

Value of Client(s) estate in the event of death<br />

Charge Rate<br />

£1 - £499.999 £750<br />

£500,000 - £999,999 £1,500<br />

£1,000,000 - £2,999,999 £2,500<br />

£3,000.000 - £4,999,999 £3,500<br />

£5,00,0000 – By arrangement<br />

The charge for initial services<br />

Based on estate value of £<br />

Would be £<br />

The balance of any commission to be set against future servicing would<br />

be<br />

£<br />

Notes<br />

17.2. Additional services<br />

17.2.1. This will include:<br />

17.2.1.1. ‘Information collection’,<br />

17.2.1.2. ‘Research’,<br />

17.2.1.3. ‘Advice’,<br />

17.2.1.4. ‘Transactions’<br />

Value of the Client(s) estate in the event of death<br />

Charge rate<br />

£1 - £499.999 £250pa<br />

£500,000 - £999,999 £750pa<br />

Page 14 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


£1,000,000 - £2,999,999 £1,250pa<br />

£3,000.000 - £4,999,999 £1,750pa<br />

£5,000,0000 – By arrangement<br />

Annual charge for ongoing services<br />

Ongoing services<br />

£ pa<br />

17.3. Ongoing services<br />

17.3.1. This will include:<br />

17.3.1.1. ‘Bereavement Service’<br />

17.3.1.2. ‘Forwarding and monitoring’<br />

17.3.1.3. ‘Periodic review’,<br />

17.3.1.4. ‘Periodic investment portfolio valuation’,<br />

17.3.1.5. Assistance with annual HMRC reporting on relevant taxation matters,<br />

17.3.1.6. ‘Information collection’, ‘Research’, ‘Advice’ and ‘Transactions’ arising<br />

from:<br />

17.3.1.6.1. Changes to regular capital withdrawals,<br />

17.3.1.6.2. Ad-hoc capital withdrawals,<br />

17.3.1.6.3. Changes in the Client(s) attitude to investment risk,<br />

17.3.2. The ‘ongoing services’ will be charged at the following tariff:<br />

Value of the Client(s) estate in the event of death<br />

Charge rate<br />

£1 - £499.999 £250pa<br />

£500,000 - £999,999 £750pa<br />

£1,000,000 - £2,999,999 £1,250pa<br />

£3,000.000 - £4,999,999 £1,750pa<br />

£5,000,0000 – By arrangement<br />

Page 15 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


18. Payment of charges<br />

18.1. Where available, the Company will provide the Client(s) with the option to pay<br />

charges by either:<br />

18.1.1. Collection via the product provider:<br />

18.1.1.1. Charges will be deducted from the Client(s) investments by the product<br />

provider and passed on to the Company.<br />

18.1.1.2. In the case of ‘initial services’, payment will be made by the product provider<br />

after completion of any related transactions. If there are no related transactions<br />

arising from the Company’s advice, or if the amount of payment from the product<br />

provider is insufficient to cover the agreed cost of services, the Company will then<br />

invoice the Client(s) directly.<br />

18.1.1.3. In the case of ‘ongoing services’ payment will be made by the product provider<br />

in arrear over the period determined by the product provider’s terms for payment<br />

of adviser charges. Where the amount of payment from the product provider is<br />

insufficient to cover the agreed cost of services, the Company will then invoice the<br />

Client(s) directly.<br />

18.1.2. Direct payment:<br />

18.1.2.1. Charges will be invoiced for payment by the Client(s) within thirty days.<br />

18.1.2.2. In the case of ‘initial services’ the invoice will be issued following the<br />

provision of advice or, where related transactions are to be arranged by the<br />

Company, following completion of those transactions.<br />

18.1.2.3. In the case of ‘ongoing services, the invoice will be issued annually in<br />

advance on those services being provided.<br />

18.1.2.4. In the event that the Client(s) decline to pay charges for ‘ongoing services’, the<br />

Company will cease providing further ‘ongoing services and will not issue further<br />

invitations for annual review<br />

Please note - where charges are paid directly, this will reduce the ongoing cost<br />

of related financial products.<br />

18.1.3. Offset by commission<br />

18.1.3.1. The Company will account to the Client(s) for any relevant commission<br />

received by the Company over the period during which commission is payable<br />

18.1.3.2. Where the amount of initial commission received exceeds the cost of the<br />

‘initial services’, the balance will be held and applied against the cost of ‘ongoing<br />

services.<br />

18.1.3.3. The Company will continue to provide ‘ongoing services’ to the Client(s) until<br />

the balance of any commission received has been utilised.<br />

Page 16 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


18.1.3.4. If the Client(s) decline to take up the invitation for review, the ‘ongoing<br />

service’ charge will continue to be offset from the balance of any commission<br />

received.<br />

18.1.3.5. At such point as the balance of commission no longer covers the cost of<br />

‘ongoing services’, the Company will invite the Client(s) to pay charges directly.<br />

18.1.3.6. If the Client(s) decline to pay charges for ‘ongoing services’, the Company<br />

will not issue further invitations for annual review.<br />

18.1.3.7. Where cancelling of financial product results in the product provider<br />

reclaiming a commission payment, the Company will invoice the Client(s) for the<br />

reclaim less any remaining balance due to be offset against ‘ongoing services.<br />

18.1.3.8. The balance of any commission remaining at the cancellation of ongoing<br />

services will not be transferred or refunded.<br />

19. Cancellation of ongoing services<br />

19.1. The future provision of ongoing services may be cancelled by the Client(s) at any time<br />

subject to payment of any outstanding charges.<br />

20. Special Agreements<br />

Special arrangements and modifications to our usual terms<br />

21. Agreement to proceed<br />

21.1. The terms of this agreement will be binding once signed by the Client(s) and on behalf of<br />

the Company by one of its directors:<br />

Name of Client(s):<br />

Date<br />

Signature(s):<br />

On behalf of Leabold Financial Management Limited:<br />

Date<br />

Name of Director<br />

Signature:<br />

Page 17 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021


Page 18 of 18 LFM Customer Agreement – <strong>Estate</strong> <strong>Planning</strong> Proposition 7/8/2021

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