Leading with Cultural Intelligence, 2012a

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Chapter 9 References Adams, M. G. (2004). Change your questions, change your life: 7 powerful tools for life and work. San Francisco, CA: Berrett-Koehler. Bandura, A. (1974, December). Behavior theory and the models of man.American Psychologist, 859– 869. Bandura, A. (1994). Self-efficacy. In V. S. Ramachaudran (Ed.), Encyclopedia of Human Behavior (Vol. 4, 71–81). New York, NY: Academic Press. Bennett, A. (1933). The journal of Arnold Bennett. New York, NY: Literary Guild. Bennis, W. (1985). On Becoming a Leader. New York, NY: Basic Books. Bolman, L. G., & Deal, T. E. (2008). Reframing organizations: Artistry, choice, and leadership (4th ed.). San Francisco, CA: Jossey-Bass. Bridges, W. (2004). Transitions: Making sense of life’s changes. Cambridge, MA: De Capo Press. Boyatzis, R. E., & McKee, A. (2005). Resonant leadership: Renewing yourself and connecting with others through mindfulness, hope, and compassion. Boston, MA: Harvard Business School. Campbell, J. (1988). The power of myth with Bill Moyers (B. S. Flowers, Ed.). New York, NY: Bantam Doubleday. Canton, J. (2006). The extreme future: The top trends that will reshape the world in the next 20 years. New York, NY: Penguin Group. Carlson, R. (2005). Easier than you think: Because life doesn’t have to be so hard. New York, NY: HarperCollins. Cashman, K. (1999). Leadership from the inside out. Provo, UT: Executive Excellence. Catalyst. (2004). Advancing African American women in the workplace: What managers need to know. New York, NY: Catalyst. Couto, R. A. (1995). Defining a Citizen Leader. In J. Wren, The Leader’s Companion: Insights on Leadership Through the Ages (pp. 11–17). New York: The Free Press. Cox, T. (1994). Cultural diversity in organizations: Theory, research, and practice. San Francisco, CA: Berrett-Koehler. Saylor URL: http://www.saylor.org/books Saylor.org 195
Cox, T., & Beale, R. L. (1997). Developing competency to manage diversity: Readings, cases, and activities. San Francisco, CA: Berrett-Koehler. Csikszentmihalyi, M. (1996). Creativity: Flow the psychology of discovery and invention. New York, NY: HarperCollins. Darlington, G. (1996). Culture: A theoretical review. In P. Joynt, & M. Warner (Eds.). Managing across cultures: Issues and perspectives (pp. 3–54). Boston, MA: International Thomson Business. Derr, C. B., Roussillon, S., & Bournois, F. (Eds.). (2002). Cross-cultural approaches to leadership development. Westport, CT: Quorum. Drucker, P. (1994, November). The age of social transformation. The Atlantic Monthly, 1–20. Earley, P. C., & Mosakowski, E. (2004). Cultural intelligence. Harvard Business Review, 82(10), 139– 146. Earley, P. C, & Peterson, R. S. (2004). The elusive cultural chameleon: Cultural intelligence as a new approach to intercultural training for the global manager.Academy of Management and Learning, 3(1), 100–115. Earley, P., Ang, S., & Tan, J-S. (2006). CQ: Developing cultural intelligence at work. Stanford, CA: Stanford University Press. Fadiman, A. (1998). The Spirit Catches You and You Fall Down. Farrar, Straus and Giroux. Flavell, J. (1979). Metacognition and cognitive monitoring: A new era of cognitive-development inquiry. American Psychologist 34(10), pp. 906–911. Frankl, V. (1984). Man’s search for meaning. Boston, MA: Beacon Press. Friedman, T. (2007). The world is flat: A brief history of the twenty-first century. New York, NY: Picador. Gardner, H. (2004). Changing minds: The art and science of changing our own and other people’s minds. Boston, MA: Harvard Business School Press. Gardner, H. (2006). Five minds for the future. Cambridge, MA: Harvard Business School Press. Gardner, H. E. (1983). Frames of mind: The theory of multiple intelligences. New York, NY: Basic Books. Geertz, C. (1973). The interpretation of cultures. New York, NY: Basic Books. Saylor URL: http://www.saylor.org/books Saylor.org 196
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This text was adapted by The Saylor
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It is hard for human beings not to
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In this age of social transformatio
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Chapter 3 "Cultural Intelligence De
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Endnotes 1. Hubbard (2002), p. 1. 2
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online collaborative communities, a
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Hispanics and women will dominate t
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of culture. Because Joan is not awa
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looking for my help to implement di
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Chapter 1 Culturally Intelligent Le
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surroundings—you create a new pic
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Culturally intelligent leaders must
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stakeholder needs. Edgar Schein not
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When everyone is held accountable f
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1.3 Chapter Summary Culturally int
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placing it on a heated surface for
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2.1 Cultural Systems Imagine a tree
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I once had a manager describe and d
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2.3 Culture is Learned Geert Hofste
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2.5 Culture is Dynamic Culture is d
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Langley, Knox, and Cooper, a law fi
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2.7 Culture is Symbolic Symbols are
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2.9 Levels of Culture One of the ba
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Regional Culture Names Cultural Exp
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and aunts. Her father was not aroun
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family of three. She doesn’t want
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interpretation; it can give us cult
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The value dimension of identity ref
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toward laissez-faire leadership, on
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This dimension also speaks to a cul
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[1] Hofstede (2001). [2] Hofstede (
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The findings of the GLOBE study ser
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Cultural Dimension High-Score Clust
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Desirable Leadership Attributes Und
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Chapter 3 Cultural Intelligence Def
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each play-by-play action in cultura
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Cultural intelligence is like tunin
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Figure 3.1 Cultural Intelligence Mo
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do we choose to adapt to our enviro
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skills can make it easier for them
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3.4 The Labyrinth of Cultural Intel
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3.5 Chapter Summary Cultural inte
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4.1 What is Cognition? Cognition is
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4.2 What is Metacognition? Metacogn
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willingness to continue. Critical t
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4.3 Techniques for Developing Strat
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asic information and Betty does not
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opportunity to reread the picture t
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Judger Learner How can I protect my
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Chapter 5 I Think I Can and I Will
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5.2 The Role of Self-Efficacy in Cu
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Jerry to use CI principles on a dai
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Build: Melissa can build her knowle
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deal with the ambiguities of cultur
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Two politicians from opposing parti
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5.5 Mindlessness and Self-Efficacy
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5.6 Developing Your Self-Efficacy T
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you have the abilities to master th
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ethics saying, “They’re so unre
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machine. You need to be very still
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in the situation, she can shift her
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or feeling. If you cannot forgive,
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Chapter 6 Adapting and Performing E
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Thus, cultural intelligence require
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ecomes anxious and uncomfortable. S
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neighbors; what used to be a quiet
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[3] This exercise was found by The
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eventually contradicts their belief
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in intercultural interactions. It i
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Jose is from Costa Rica and Mary is
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6.3 Linguistic Relativity In The Sp
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I know how to use the Internet to f
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Page 180 and 181: 7.8 Case Study 8: No Dogs Allowed A
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Page 184 and 185: CI Model in Action Acquire: It is
Page 186 and 187: Reflection Pattie works in a male-d
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Page 190 and 191: 8.1 Reframing Leaders must be able
Page 192 and 193: 8.2 Adaptive Work It is clear that
Page 194 and 195: 8.4 Consciousness As we progress in
Page 198 and 199: Goldsmith, M. (2006). Leading new a
Page 200 and 201: Pink, D. H. (2006). A Whole New Min
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