Leading with Cultural Intelligence, 2012a
Leading with Cultural Intelligence, 2012a
Leading with Cultural Intelligence, 2012a
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6.5 Changing Behaviors, Changing Minds<br />
Successful adaptation requires cultural strategic thinking, motivation, and mindfulness. In this way,<br />
cultural intelligence principles are interconnected and interrelated. You must be able to think about<br />
your thinking, contemplate it, and then adapt it based on your findings and reflections. Behaviors,<br />
whether appropriate or inappropriate, must be identified and defined in objective terms. You have to<br />
know exactly what behaviors are reoccurring and why they need to be changed. By doing so, you can<br />
describe the things you say to yourself as well as the situations or behaviors that you are imagining.<br />
You can, and should, talk about the evaluation statements you make about yourself. The use of<br />
cultural strategic thinking and mindfulness can help you to identify your behaviors and thought<br />
patterns.<br />
Table 6.3 "Identifying Behaviors and Thought Patterns" is a case study of Gillian, who has been<br />
asked by her supervisor to lead development for a new service in her organization. Observe how she<br />
analyzes the situation in order to identify her behavior, the thoughts she had, and the emotions or<br />
behavioral outcomes she experienced.<br />
Next, Gillian decides to find a way to manage her distressing thoughts and emotions. Because her<br />
anxiety, fear, and nervousness do not serve her as a leader in this work, she needs to identify more<br />
desirable thoughts. When she does this, she is less likely to have negative emotional responses that<br />
can lead to depressed moods and behaviors. To reframe her behavior, she will ask three questions:<br />
Where is the evidence that contributes to my thoughts? Gillian will use this broader question to<br />
further explore her confidence, her ability to manage the team, and whether she has facts that<br />
support her thought pattern.<br />
Are there other possibilities to this situation? Gillian will use this broader question to explore<br />
what she is not seeing in the situation and whether the facts presented are true, or if there are other<br />
explanations.<br />
Saylor URL: http://www.saylor.org/books<br />
Saylor.org<br />
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