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City of Nacogdoches 2021 Enrollment Guide

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EMPLOYEE BENEFITS<br />

ENROLLMENT GUIDE<br />

Plan Year <strong>2021</strong>-2022<br />

Effective October 1, <strong>2021</strong> to September 30, 2022<br />

2


OPEN ENROLLMENT!<br />

August 3 to August 20<br />

DEADLINE TO<br />

ENROLL IS<br />

20


CONTENTS<br />

04 Benefits Overview<br />

06 Medical Insurance<br />

13 Flexible Spending Accounts<br />

17 Dental Insurance<br />

19 Vision Insurance<br />

21 Basic Life and Accidental Death & Dismemberment Insurance<br />

24 Voluntary Life and Accidental Death & Dismemberment Insurance<br />

26 Long Term Disability Insurance<br />

28 Employee Assistance Program<br />

29 Open <strong>Enrollment</strong> Instructions<br />

31 Important Contacts<br />

3


BENEFITS OVERVIEW<br />

ENROLLMENT<br />

You can enroll in benefits or change your elections at the following times:<br />

• 30 days prior to your initial eligibility date (as a newly hired employee)<br />

• During the annual benefits open enrollment period<br />

• Within 30 days <strong>of</strong> experiencing a qualifying life event<br />

BENEFIT OPTIONS<br />

We <strong>of</strong>fer a comprehensive benefits package consisting <strong>of</strong>:<br />

• Medical Insurance<br />

• Flexible Spending Accounts<br />

• Dental Insurance<br />

• Vision Insurance<br />

• Basic Life and Accidental Death & Dismemberment Insurance<br />

• Voluntary Life and Accidental Death & Dismemberment Insurance<br />

• Long Term Disability Insurance<br />

• Employee Assistance Program<br />

4


BENEFITS OVERVIEW<br />

ELIGIBILITY<br />

Full-time employees working at least 30 hours per week are eligible for<br />

benefits on the first <strong>of</strong> the month following your date <strong>of</strong> employment. Many <strong>of</strong><br />

the plans <strong>of</strong>fer coverage for eligible dependents, including:<br />

• Your legal spouse<br />

• Your children to age 26, regardless <strong>of</strong> student, marital, or tax-dependent<br />

status (including stepchild, legally adopted child, a child placed with you for<br />

adoption, or a child for whom you are the legal guardian)<br />

• Your dependent children over age 26 who are physically or mentally unable<br />

to care for themselves<br />

CHANGING BENEFITS AFTER OPEN ENROLLMENT<br />

You may pay your portion <strong>of</strong> your select coverages, and fund the flexible<br />

spending accounts, on a pre-tax basis. Thus, due to IRS regulations, once you<br />

have made your elections for the plan year, you cannot change your benefits<br />

until the next annual open enrollment period. The only exception is if you<br />

experience a qualifying event, and election changes must be consistent with<br />

your life event.<br />

To request a benefits change, notify Human Resources within 31 days <strong>of</strong> the<br />

qualifying life event. Change requests submitted after 31 days cannot be<br />

accepted. You may need to provide pro<strong>of</strong> <strong>of</strong> the life event.<br />

Qualifying life events include, but are not limited to:<br />

• Marriage, divorce, or legal separation<br />

• Birth or adoption <strong>of</strong> an eligible child<br />

• Death <strong>of</strong> your spouse or covered child<br />

• Change in your spouse’s work status that affects his or her benefits<br />

• Change in your child’s eligibility for benefits<br />

• Qualified Medical Child Support Order<br />

5


MEDICAL INSURANCE<br />

CARRIER: BLUE CROSS BLUE SHIELD<br />

Please refer to the <strong>of</strong>ficial plan documents for additional information on coverage<br />

and exclusions.<br />

COVERED BENEFITS<br />

BASE PLAN<br />

IN-NETWORK<br />

NON-NETWORK<br />

Calendar Year Deductible - Individual/Family<br />

Per Admission<br />

$3,000/$6,000<br />

None<br />

Three month deductible carryover applies<br />

$6,000/$12,000<br />

None<br />

Three month deductible carryover applies<br />

Out <strong>of</strong> Pocket Maximum - Individual/Family $7,900/$15,800 $10,000/$20,000<br />

Coinsurance 70 / 30% 50 / 50%<br />

Preventive Care 100% <strong>of</strong> allowable amount 70% <strong>of</strong> allowable amount after deductible<br />

Primary Office Visit 100% <strong>of</strong> allowable amount after $45 copay 70% <strong>of</strong> allowable amount after deductible<br />

Specialist Office Visit 100% <strong>of</strong> allowable amount after $45 copay 70% <strong>of</strong> allowable amount after deductible<br />

Virtual Visit MDLive (Medical or Behavioral Health) 100% <strong>of</strong> allowable amount N/A<br />

Diagnostic Test (x-ray, bloodwork) 100% <strong>of</strong> allowable amount 70% <strong>of</strong> allowable amount after deductible<br />

Imaging (CT/PET scans, MRI’s) 70% <strong>of</strong> allowable amount after deductible 50% <strong>of</strong> allowable amount after deductible<br />

Urgent Care 100% <strong>of</strong> allowable amount after $75 copay 70% <strong>of</strong> allowable amount after deductible<br />

Inpatient Services<br />

Penalty for failure to preauthorize<br />

70% after Calendar Year Deductible<br />

None<br />

50% <strong>of</strong> allowable amount after deductible<br />

$250<br />

Emergency Room<br />

70% <strong>of</strong> allowable amount after $400 copay for facility; copay waived if admitted<br />

Physician charges: 70% after calendar year deductible<br />

RETAIL PHARMACY In-Network Non-Network<br />

Generic<br />

Preferred<br />

Non-Preferred<br />

Specialty Drugs<br />

$20 copay<br />

$50 copay<br />

$75 copay<br />

$150 copay<br />

80% <strong>of</strong> allowable amount minus applicable copay<br />

COVERAGE LEVEL<br />

MONTHLY EMPLOYEE COST<br />

Employee Only<br />

No cost to employee; paid by <strong>City</strong><br />

Employee & Spouse $497.05<br />

Employee & Child(ren) $454.38<br />

Employee & Family $867.08<br />

6


MEDICAL INSURANCE<br />

CARRIER: BLUE CROSS BLUE SHIELD<br />

COVERED BENEFITS<br />

Buy-Up PLAN<br />

IN-NETWORK<br />

NON-NETWORK<br />

Calendar Year Deductible - Individual/Family<br />

Per Admission<br />

$1,500/$3,000<br />

None<br />

Three month deductible carryover applies<br />

$3,000/$6,000<br />

None<br />

Three month deductible carryover applies<br />

Out <strong>of</strong> Pocket Maximum - Individual/Family $7,150/$14,300 $10,000/$20,000<br />

Coinsurance 80 / 20% 60 / 40%<br />

Preventive Care 100% <strong>of</strong> allowable amount 70% <strong>of</strong> allowable amount after deductible<br />

Primary Office Visit 100% <strong>of</strong> allowable amount after $45 copay 70% <strong>of</strong> allowable amount after deductible<br />

Specialist Office Visit 100% <strong>of</strong> allowable amount after $45 copay 70% <strong>of</strong> allowable amount after deductible<br />

Virtual Visit MDLive (Medical or Behavioral Health) 100% <strong>of</strong> allowable amount N/A<br />

Diagnostic Test (x-ray, bloodwork) 100% <strong>of</strong> allowable amount 70% <strong>of</strong> allowable amount after deductible<br />

Imaging (CT/PET scans, MRI’s) 80% <strong>of</strong> allowable amount after deductible 60% <strong>of</strong> allowable amount after deductible<br />

Urgent Care 100% <strong>of</strong> allowable amount after $65 copay 70% <strong>of</strong> allowable amount after deductible<br />

Inpatient Services<br />

Penalty for failure to preauthorize<br />

80% <strong>of</strong> allowable amount after deductible<br />

None<br />

60% <strong>of</strong> allowable amount after deductible<br />

$250<br />

Emergency Room<br />

80% <strong>of</strong> allowable amount after $300 copay for facility, copay waived if admitted<br />

Physician charges 80% after calendar year deductible<br />

RETAIL PHARMACY In-Network Non-Network<br />

Generic<br />

Preferred<br />

Non-Preferred<br />

Specialty Drugs<br />

$20 copay<br />

$50 copay<br />

$75 copay<br />

$150 copay<br />

80% <strong>of</strong> allowable amount minus applicable copay<br />

COVERAGE LEVEL<br />

MONTHLY EMPLOYEE COST<br />

Employee Only $68.20<br />

Employee & Spouse $650.69<br />

Employee & Child(ren) $599.75<br />

Employee & Family $1,092.35<br />

7


REMINDER:<br />

Effective as <strong>of</strong> 10/1/2019, the city moved to the Performance Formulary Drug Plan. The<br />

plan is designated to drive members to over- the counter products, low cost generic<br />

drugs, or lower cost preferred brand-name drugs.<br />

For some drugs, prior authorizations and step therapy are required.<br />

Compound drugs are excluded. Coverage is only available through an exception review<br />

process only to ensure medical necessity.<br />

Proton Pump Inhibitors (i.e. Nexium, Prilosec, Omeprazole, etc) are excluded due to the<br />

abundance <strong>of</strong> over-the-counter products.<br />

Non-sedating Antihistamines (i.e. Claritin, Zyrtec, Allegra, loratadine, etc) are excluded<br />

due to the abundance <strong>of</strong> over-the-counter products<br />

To see if your prescriptions are covered:<br />

1. Go to www.myprime.com<br />

● click “Find medicines”.<br />

● Register as a user.<br />

● If asked for your drug list, choose “Performance-Annual Drug List”.<br />

● You may also call BCBS at 1-800-521-2227<br />

1. You can Contact<br />

● BXS Insurance at 936-564-1713<br />

● Human Resources at 936-559-2567<br />

8


VIRTUAL VISITS / MDLIVE<br />

When it comes to healthcare, access<br />

is important. You want care that is<br />

convenient, high-quality and<br />

low-cost. But depending on your<br />

condition, going to your personal<br />

physician or an urgent care clinic<br />

might not be your best option. We<br />

are proud to <strong>of</strong>fer telemedicine /<br />

virtual visits.<br />

TREATED THROUGH TELEMEDICINE<br />

Allergies<br />

Cold & Flu Symptoms<br />

Cough<br />

Ear Infection<br />

Pink Eye<br />

Prescription Refills<br />

Respiratory Infection<br />

Sinus Problems / Nasal Congestion<br />

Urinary Tract Infection<br />

And more!<br />

NOT TREATED THROUGH TELEMEDICINE<br />

Sprains, broken bones or injuries requiring bandaging<br />

Anything that needs a hands-on exam<br />

Anything that needs a lab test or X-ray<br />

Chronic conditions<br />

9


10


11


12


FLEXIBLE SPENDING ACCOUNTS<br />

Why not use pre - tax dollars to pay for medical co-pays,<br />

prescriptions, and/or daycare fees, thereby reducing your<br />

taxable income and increase your tax- home pay? It’s a<br />

no-brainer.<br />

The pre-tax advantage <strong>of</strong> a Flexible Spending Account (FSA) allow<br />

you to save up to 30% on your eligible healthcare and/or dependent<br />

care expenses every year. Consider how much you spend on these<br />

costs for you and your qualified dependents in one year and how<br />

much you could save by using pre-tax dollars.<br />

How it Works<br />

Flexsystem FSA is <strong>of</strong>fered through your employer and is<br />

administered by TASC. When you choose to enroll in a FlexSystem<br />

Healthcare FSA and/ or Dependent Care FSA, you determine the<br />

dollar amount you want to contribute to each account based on<br />

your estimated expenses for the upcoming Plan Year. Your<br />

contributions will be deducted in equal amounts from each<br />

paycheck, pre-tax, throughout the Plan Year.<br />

The more you contribute to these accounts, the lower you reduce<br />

your taxable gross salary. And with less taxes, your take- home<br />

pay increases!<br />

Your total annual Healthcare FSA contribution amount is available<br />

immediately at the start <strong>of</strong> the Plan Year. Dependent Care FSA<br />

funds are available up to the current account balance only.<br />

Online <strong>Enrollment</strong> and Contributions<br />

Annual FSA contributions are set by your employer, but are limited<br />

to the IRS maximums per Plan Year. View current IRS limits at:<br />

www. tasconline.com/benefits-limits/<br />

<strong>2021</strong> Limits<br />

Healthcare FSA - $2,750<br />

Dependent Care FSA - $5,000<br />

0<br />

13


FLEXIBLE SPENDING ACCOUNTS<br />

14


FLEXIBLE SPENDING ACCOUNTS<br />

15


FLEXIBLE SPENDING ACCOUNTS<br />

16


DENTAL INSURANCE<br />

CARRIER: BLUE SHIELD BLUE CROSS<br />

● You will pay less out <strong>of</strong> pocket when you choose an in-network provider.<br />

● Locate an in-network provider at www.bcbstx.com.<br />

● Be sure to ask for a pre-treatment estimate.<br />

● Out-<strong>of</strong>-network providers can balance bill, or bill you for the difference between<br />

the provider’s charge and the allowed amount.<br />

ELECTION<br />

MONTHLY EMPLOYEE COST<br />

Employee Only $0.00<br />

Employee & Spouse $30.97<br />

Employee & Child(ren) $40.80<br />

Employee & Family $82.02<br />

CONTRACTING DENTIST<br />

NON-CONTRACTING DENTIST / UCR 90th<br />

Annual Calendar Deductible<br />

(waived for preventive)<br />

$50 per person, $150 per family $50 per person, $150 per family<br />

Annual Maximum $1,000 $1,000<br />

Annual Maximums are combined for preventive, basic, and major services.<br />

Lifetime Orthodontic Max $1,000 $1,000<br />

Orthodontic Coverage is available for dependent children up to age 19.<br />

17


DENTAL INSURANCE<br />

CONTRACTING DENTIST<br />

NON-CONTRACTING<br />

DENTIST<br />

Diagnostic Services<br />

Oral evaluations<br />

Radiographs<br />

Films<br />

Preventive Services<br />

Prophylaxis (cleanings)<br />

Topical fluoride applications<br />

Sealants<br />

Space maintainers<br />

Basic Services<br />

Amalgams<br />

Resin-based composite restorations<br />

Non-surgical extractions<br />

Deep sedation / general anesthesia<br />

Palliative treatment<br />

Oral surgery<br />

Major Services<br />

Single crown restorations<br />

Inlay/Onlay restorations<br />

Labial veneer restorations<br />

Crowns placed over implants<br />

Periodontal scaling and maintenance<br />

Full mouth debridement<br />

Endodontic services<br />

Surgical Periodontal services<br />

Restorative and Prosthodontic services<br />

Crown/bridge repairs<br />

Adjustments<br />

Recemenations<br />

Orthodontics<br />

Diagnostic procedures<br />

Treatment<br />

100% 100%<br />

100% 100%<br />

80% 80%<br />

50% 50%<br />

50% 50%<br />

When the course <strong>of</strong> treatment will be in excess <strong>of</strong> $300, a predetermination request should be submitted to BCBSTX<br />

in advance <strong>of</strong> treatment.<br />

18


VISION INSURANCE - HIGH PLAN<br />

CARRIER: LINCOLN FINANCIAL<br />

NETWORK: SPECTERA<br />

● You will pay less out <strong>of</strong> pocket when you choose an in-network provider.<br />

● Locate an in-network provider at www.myspectera.com.<br />

● You must submit a claim form for out-<strong>of</strong>-network expenses.<br />

● LASIK surgery discounts available<br />

ELECTION<br />

MONTHLY EMPLOYEE COST<br />

Employee Only $9.33<br />

Employee & Spouse $17.68<br />

Employee & Child(ren) $20.75<br />

Employee & Family $29.19<br />

COVERED BENEFITS IN-NETWORK OUT-OF-NETWORK<br />

Eye Exam (every 12 months) $10 copay Up to $40 reimbursement<br />

Lenses (every 12 months)<br />

Single: 100% after $10 copay<br />

Bifocal: 100% after $10 copay<br />

Trifocal: 100% after $10 copay<br />

Lenticular: 100% after $10 copay<br />

Single: $40 copay reimbursement<br />

Bifocal: $60 copay reimbursement<br />

Trifocal: $80 copay reimbursement<br />

Lenticular: $80 copay reimbursement<br />

Frames (every 12 months) Up to $130 allowance Up to $45 reimbursement<br />

Contact Lenses (every 12 months)<br />

Elective<br />

Covered<br />

Medically Necessary<br />

Up to $125 allowance<br />

100% after $10 copay<br />

100% after $10 copay<br />

Up to $125 reimbursement<br />

Up to $125 reimbursement<br />

Up to $210 reimbursement<br />

19


VISION INSURANCE - LOW PLAN<br />

CARRIER: LINCOLN FINANCIAL<br />

NETWORK: SPECTERA<br />

● You will pay less out <strong>of</strong> pocket when you choose an in-network provider.<br />

● Locate an in-network provider at www.myspectera.com.<br />

● You must submit a claim form for out-<strong>of</strong>-network expenses.<br />

● LASIK surgery discounts available<br />

ELECTION<br />

MONTHLY EMPLOYEE COST<br />

Employee Only $8.67<br />

Employee & Spouse $16.43<br />

Employee & Child(ren) $19.27<br />

Employee & Family $27.12<br />

COVERED BENEFITS IN-NETWORK OUT-OF-NETWORK<br />

Eye Exam (every 12 months) $10 copay Up to $40 reimbursement<br />

Lenses (every 12 months)<br />

Single: 100% after $10 copay<br />

Bifocal: 100% after $10 copay<br />

Trifocal: 100% after $10 copay<br />

Lenticular: 100% after $10 copay<br />

Single: $40 copay reimbursement<br />

Bifocal: $60 copay reimbursement<br />

Trifocal: $80 copay reimbursement<br />

Lenticular: $80 copay reimbursement<br />

Frames (every 24 months) Up to $130 allowance Up to $45 reimbursement<br />

Contact Lenses (every 12 months)<br />

Elective<br />

Covered<br />

Medically Necessary<br />

Up to $125 allowance<br />

100% after $10 copay<br />

100% after $10 copay<br />

Up to $125 reimbursement<br />

Up to $125 reimbursement<br />

Up to $125 reimbursement<br />

20


BASIC LIFE AND AD&D INSURANCE<br />

CARRIER: LINCOLN FINANCIAL<br />

This coverage is provided by <strong>City</strong> <strong>of</strong> <strong>Nacogdoches</strong> at no<br />

cost to you.<br />

Safeguard the most important people in your life.<br />

Think about what your loved ones may face after you're gone. Term life insurance can help them in<br />

so many ways, like covering everyday expenses, paying <strong>of</strong>f debt, and protecting savings. AD&D<br />

provides even more coverage if you die or suffer a covered loss in an accident.<br />

AT A GLANCE:<br />

● A cash benefit <strong>of</strong> $20,000 to your loved ones in the vent <strong>of</strong> your death, plus a<br />

matching cash benefit if you die in an accident<br />

● A cash benefit to you if you suffer a covered loss in an accident, such as losing a<br />

limb or your eyesight<br />

● LifeKeys services, which provide access to counseling, financial and legal support<br />

● TravelConnect services, which give you and your family access to emergency<br />

medical assistance when you’re on a trip 100+ miles from home<br />

You also have the option to increase your cash benefit by securing additional coverage at affordable<br />

group rates. See the enclosed life insurance information for details.<br />

ADDITIONAL DETAILS<br />

Conversion: You can convert your group term life coverage to an individual life insurance policy<br />

without providing evidence <strong>of</strong> insurability if you lose coverage due to leaving your job or for<br />

another reason outlines in the plan contract. AD&D benefits cannot be converted.<br />

Continuation <strong>of</strong> Coverage: You may be able to continue coverage if you leave your job for any<br />

reason other than sickness, injury, or retirement.<br />

Benefit Reduction: Coverage amounts begin to reduce at age 65 and benefits terminate at<br />

retirement. See the plan certificate for details.<br />

For complete benefit descriptions, limitations and exclusions, refer to the certificate <strong>of</strong> coverage.<br />

REMINDER<br />

Review your beneficiary designations<br />

21


22


23


VOLUNTARY LIFE INSURANCE<br />

CARRIER: LINCOLN FINANCIAL<br />

Voluntary life insurance is <strong>of</strong>fered through your employer but is paid in full by employees.<br />

WHY PURCHASE VOLUNTARY LIFE INSURANCE?<br />

● This type <strong>of</strong> life insurance has limited underwriting required. This allows for people with health<br />

conditions or lifestyles that might otherwise disqualify them to qualify for life insurance.<br />

● The group rates are lower than what you could purchase on your own.<br />

● You may purchase a policy for your spouse and children IF you elect coverage for yourself.<br />

Employee Coverage<br />

Newly hired employee guaranteed coverage amount: $150,000<br />

Continuing employee guaranteed coverage annual increase amount: Choice <strong>of</strong> $10,000 or $20,000<br />

Maximum coverage amount: 5 times your annual salary, not to exceed $300,000<br />

Minimum coverage amount: $10,000<br />

AD&D coverage amount: Equal to the life insurance amount chosen<br />

Spouse Coverage - you can secure term life insurance for your spouse if you select coverage for yourself.<br />

Newly hired employee guaranteed coverage amount: $30,000<br />

Continuing employee guaranteed coverage annual increase amount: Choice <strong>of</strong> $5,000 or $10,000<br />

Maximum coverage amount: 50% <strong>of</strong> the employee coverage amount, not to exceed $150,000<br />

Minimum coverage amount: $5,000<br />

AD&D coverage amount: Equal to the life insurance amount chosen<br />

Dependent Children Coverage - you can secure term life insurance for your dependent children under age 26<br />

when you select coverage for yourself.<br />

6 months to age 26 (if unmarried) guaranteed coverage amount: $20,000<br />

Age 14 days to 6 months guaranteed coverage amount: $250<br />

During open enrollment, an employee may choose to elect or increase his/her Voluntary Life and AD&D<br />

amount by $10,000 or $20,000 without providing evidence <strong>of</strong> insurability. An employee may also choose to<br />

elect or increase his/her spouse’s Voluntary Life and AD&D amount by $5,000 or $10,000 without providing<br />

evidence <strong>of</strong> insurability. Any amount requested over the allowed 2 incremental amounts will require evidence<br />

<strong>of</strong> insurability.<br />

For those requiring evidence <strong>of</strong> insurability, please download from the Voluntary Life screen in Employee<br />

Navigator, complete, and return to Human Resources no later than 8/20/<strong>2021</strong>.<br />

24


VOLUNTARY LIFE INSURANCE<br />

CARRIER: LINCOLN FINANCIAL<br />

25


LONG TERM DISABILITY INSURANCE<br />

CARRIER: LINCOLN FINANCIAL<br />

90 Day Waiting Period<br />

Long-term disability (LTD) insurance will be calculated from your base rate <strong>of</strong><br />

pay (hourly rate) unless you choose to have your benefit calculated from your<br />

prior year’s W2 earnings. Should you elect prior year W2 earnings, you MUST<br />

contact the Human Resources department to request this change.<br />

LTD insurance is designed to help you meet your financial needs during longer<br />

disability periods. Benefit may be <strong>of</strong>fset due to other benefits such as paid<br />

sick leave, workers’ compensation.<br />

• Benefits – 60% <strong>of</strong> your monthly salary limited to $5,000 per month<br />

• Elimination Period: 90 days<br />

• Maximum coverage period: Up to age 65 or SSNRA<br />

• Pre-Existing Condition: If you have a medical condition that begins before<br />

your coverage takes effect, and you recieve treatment for this condition<br />

within the 3 months leading up to your coverage start date, you may not be<br />

eligible for benefits for that condition until you have been covered by the<br />

plan for 12 months.<br />

REMINDER<br />

Review your beneficiary designations<br />

26


LONG TERM DISABILITY INSURANCE<br />

CARRIER: LINCOLN FINANCIAL<br />

180 Day Waiting Period<br />

Long-term disability (LTD) insurance will be calculated from your base rate <strong>of</strong><br />

pay (hourly rate) unless you choose to have your benefit calculated from your<br />

prior year’s W2 earnings. Should you elect prior year W2 earnings, you MUST<br />

contact the Human Resources department to request this change.<br />

LTD insurance is designed to help you meet your financial needs during longer<br />

disability periods. Benefit may be <strong>of</strong>fset due to other benefits such as paid<br />

sick leave, workers’ compensation.<br />

• Benefits – 60% <strong>of</strong> your monthly salary limited to $5,000 per month<br />

• Elimination Period: 180 days<br />

• Maximum coverage period: Up to age 65 or SSNRA<br />

• Pre-Existing Condition: If you have a medical condition that begins before<br />

your coverage takes effect, and you recieve treatment for this condition<br />

within the 3 months leading up to your coverage start date, you may not be<br />

eligible for benefits for that condition until you have been covered by the<br />

plan for 12 months.<br />

EMINDER<br />

eview your beneficiary designations<br />

REMINDER<br />

REMINDER<br />

Review your beneficiary designations<br />

Review your beneficiary designations<br />

27


EMPLOYEE ASSISTANCE PROGRAM<br />

CARRIER: LINCOLN FINANCIAL<br />

28 28


ENROLLMENT INSTRUCTION<br />

The <strong>City</strong> <strong>of</strong> <strong>Nacogdoches</strong> is using a new and improved enrollment platform called Employee Navigator.<br />

Each employee will need to login to review current elections and make elections for the new plan year.<br />

Web address for online enrollment is https://employeenavigator.com/benefits/Account/Login<br />

If you do not have a username, click “register as a new user”. You will be asked to enter your<br />

First Name, last Name, Company Identifier <strong>of</strong> NACTX , Pin (last 4 <strong>of</strong> SSN) and Birth Date. You<br />

will create a username and password, be sure to write this down and keep in a safe place for<br />

future use.<br />

Enter username & password and click Login. You will then be prompted to review your current<br />

elections and make any changes for the elections effective 10/1/<strong>2021</strong>.<br />

If you have previously logged in but do not remember your password, click “Reset a forgotten<br />

password”. You will be prompted to enter your username and birth year to reset your<br />

password.<br />

If you do not log in and request any changes for the new plan year, your current elections WILL<br />

automatically be rolled for the <strong>2021</strong>/ 2022 plan year with exception <strong>of</strong> Flexible Spending Accounts.<br />

You MUST login and re-elect that benefit each year.Please review the new plan year information<br />

closely. After you have completed your enrollment, be sure to hit the “click to sign” button on your<br />

<strong>Enrollment</strong> Summary page.<br />

29


REMINDERS<br />

Employees are responsible for notifying Human Resources if a dependent is no longer eligible for<br />

coverage. Failure to notify HR will affect COBRA availability and premium refunds.<br />

From time to time additional information may be requested by the carriers as it relates to your<br />

benefits- please respond promptly to expedite processing.<br />

Questions & Answers<br />

What steps MUST be taken to complete my Open <strong>Enrollment</strong>?<br />

➢ Employees MUST go online to elect and/or decline benefits.<br />

➢<br />

Employees completing their enrollment online will have the option to choose Pre Tax or<br />

Post Tax for benefits such as Medical, Dental and Vision.<br />

When MUST my enrollment be completed?<br />

➢<br />

All benefit elections must be submitted online by August 20th.<br />

Who do I contact with questions?<br />

➢<br />

Contact the Human Resources department at <strong>City</strong> <strong>of</strong> <strong>Nacogdoches</strong> at 936- 559-2567 or<br />

Lacey Parmer with BXS Insurance at 936-564-1713 with any questions you may have.<br />

DEADLINE FOR ONLINE ENROLLMENT AND<br />

SUBMITTING ALL FORMS IS AUGUST 20th.<br />

30


IMPORTANT CONTACTS<br />

BENEFIT CARRIER PHONE WEBSITE<br />

Medical and Pharmacy (Prime Therapeutics) BlueCross BlueShield <strong>of</strong> Texas 1-800-521-2227 www.bcbstx.com<br />

Flexible Spending Account TASC 1-800-422-4661 www.tasconline.com<br />

Dental Insurance BlueCross BlueShield <strong>of</strong> Texas 1-800-422-2567 www.bcbstx.com<br />

Vision Insurance Lincoln Financial 1-800-422-2567 www.lfg.com<br />

Basic and Voluntary Life AD&D Insurance Lincoln Financial 1-800-422-2567 www.lfg.com<br />

Long Term Disability Lincoln Financial 1-800-422-2567 www.lfg.com<br />

Employee Assistance Program Lincoln Financial 1-800-422-2567 www.lfg.com<br />

Human Resources 936-559-2567<br />

YOUR BXS INSURANCE ACCOUNT REPRESENTATIVE:<br />

Lacey Parmer<br />

936-564-1713<br />

Lacey.parmer@bxsi.com<br />

31


<strong>City</strong> <strong>of</strong> <strong>Nacogdoches</strong><br />

936.559.2567

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