showcase

In her restaurant practice shift she ate through 1 piece of
chocolate cake.
In the first module I had restaurant shift. Because I already had a lot of
experience in the restaurant department because of former jobs, I did
not think I could learn much. Regardless, restaurant Wannee is far
more professional and has a certain reputation that needed to be
upheld. The restaurants I had worked at had a really old POS-system
that was mostly manually. Learning to use an actual modern POSsystem
is going to be very useful in the future. Especially since I have
just been hired in another restaurant as a waitress.
When using a POS system you have to be very careful. If you make one
mistake the guest will either pay too much and will get angry. This ruins
the reputation of the restaurant. Or the other option would be that the
guest pays too little and then you miss the earned revenue.
In her front office practice shift she ate 1 ice cream cone.
Before the school practice shift I had only ever had contact with a front office department in the
Fletcher wellness hotel. Even though I did not work in that department specifically, I was in contact
with them a lot through the breakfast buffet for the hotel guests. I learned that at front office having
a clear overview is incredibly important. That way you get no surprises, which shows the guests good
hostmanship. I learned that the guests always come all at once, than it goes quiet and then everyone
comes at the same time again. In those busy times you should always make sure to ignore no guests,
even when busy. Acknowledge them that you will be with them shortly will already make them
appreciative.
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