Mock

Question 172 to 174 refers to the following letter.
Mike Head
Grace Avenue
Chicago, 896000
794-63015
mike.head@skysystem.com
Date: 1st March 2010
Mr. Bob Anderson
HR Manager
Edward Smith Associates
Green Towers,
New York, 297000
Dear Bob,
Thank you for choosing Sky System for your software needs. We are
confident that you will be very satisfied with the services that we offer.
The information enclosed will help you make the most of our services. If
you have questions, please contact us. Mr. James Hilton, our accounts
manager, can be reached at 859-2730. Your account number is QNZ-
637216SK82. When you call, please have it handy so that we can
expedite your requests.
172. What is the main purpose of this
letter to Mr. Bob Anderson?
(A) To offer personal information
(B) To send him the estimate
(C) To ask him to attend the
conference
(D) To appreciate his selection for the
software
173. What do you need when you call their
account manager?
(A) account number
(B) personal information
(C) security password
(D) registration number
174. What is mentioned in this letter?
(A) competitive quotes
(B) account Manager's number
(C) security number
(D) registration code
As your needs change, we will be happy to help you evaluate those
needs and offer you the services that will help you achieve your new
goals. Again, thank you for choosing Sky System.
Sincerely,
Mike Head