Mock

Question 157 to 160 refers to the following letter
June 29th, 2010
Dear Mr. Lincoln
We are very sorry to hear that you have been experiencing problems
with your new laptop.
While we do ask that our customers contact their dealer in the event
of a problem, we recognize that, in your case, it would be impossible.
Therefore, if you will carefully package the unit in its original carton
and send it to us, our "doctors" will put it through an examination to
determine the source of the problem.
If the problem turns out to be a minor adjustment, we shall make the
repair and be sure to return the laptop to you within thirty days. If
our determination is that the unit is defective, we will send you an
immediate replacement.
Again, we are very sorry that you experienced this difficulty and wish
to thank you for your patience and for purchasing our products.
QUESTIONS
CONTINUED FROM
THE PREVIOUS
PAGE
159. If Mr. Lincoln sends his laptop on July
1st, when will Mr. Lincoln receive it
by?
(A) July 28
(B) July 13
(C) July 30
(D) August 1
160. If the laptop has defects, what will
Green House Technology do?
(A) Bringing it to a doctor
(B) Replacing it with new unit
(C) Contacting the dealer
(D) Purchasing a new laptop
Sincerely,
Dennis Sayles
Green House Technology