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Jeweller - May 2021

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WHY THE SWISS WATCH INDUSTRY<br />

NEEDS PHYSICAL TRADE SHOWS<br />

VOICE OF THE AUSTRALIAN JEWELLERY INDUSTRY<br />

COLOURED GEMSTONES TAKE CENTRE STAGE<br />

FOR JEWELLERS AND CONSUMERS<br />

MAY <strong>2021</strong><br />

INNOVATIONS AND TRENDS IN THE<br />

CASTING AND REFINING SECTOR<br />

MAY <strong>2021</strong><br />

Contents<br />

This Month<br />

Industry Facets<br />

14 Editor’s Desk<br />

25<br />

10 YEARS AGO<br />

Time Machine: <strong>May</strong> 2011<br />

15 Upfront<br />

27<br />

MY STORE<br />

John Franich <strong>Jeweller</strong>s<br />

17 News<br />

28<br />

NOW & THEN<br />

Percy Marks<br />

23 Product Spotlight<br />

30<br />

LEARN ABOUT GEMS<br />

Moonstone<br />

31 CASTING & REFINING FEATURE<br />

Heavy metal<br />

37 <strong>Jeweller</strong>s Showcase<br />

55<br />

57<br />

MY BENCH<br />

David Hollanders<br />

SOAPBOX<br />

Rikki McAndrew<br />

4CALLUM GLENNEN explores recent<br />

developments in casting and refining, including<br />

precious metal prices and advanced technology.<br />

Features<br />

31<br />

39<br />

43<br />

CASTING & REFINING FEATURE<br />

Reset and refine<br />

WATCH TRADE REVIEW<br />

Watching the clock<br />

COLOURED GEMSTONES FEATURE<br />

All things bright and beautiful<br />

Better Your Business<br />

49<br />

BUSINESS STRATEGY<br />

Community is critical to retail success, write RICH KIZER and GEORGANNE BENDER.<br />

43 GEMSTONES FEATURE<br />

Primary colours<br />

4Bold designs and vibrant hues<br />

51<br />

52<br />

SELLING<br />

SUE BARRETT reveals the three principles that should guide your sales strategy.<br />

MANAGEMENT<br />

BRIAN WALKER explores the role intuition plays in running a successful business.<br />

Springboard forward and together<br />

unify the industry!<br />

give coloured gemstones the edge,<br />

writes ARABELLA RODEN.<br />

53<br />

54<br />

MARKETING & PR<br />

CHRIS PETERSEN explains why the second sale is more valuable than the first.<br />

LOGGED ON<br />

Revisit old blog posts to boost your search-engine rankings, advises BETH WALKER.<br />

BUY • LEARN • BE INSPIRED • NETWORK • BELONG<br />

39 WATCH TRADE REVIEW<br />

Real fair go<br />

Prime time<br />

Full spectrum Precious metal<br />

INTERNATIONAL<br />

J E W ELLERY & WATCH FAIR<br />

by Expertise Events<br />

AUGUST 28 – 30, <strong>2021</strong><br />

Organised by<br />

4 MARTIN FOSTER<br />

reviews the state of the<br />

Swiss fairs following this<br />

year’s Watches & Wonders<br />

Geneva and Shanghai.<br />

FRONT COVER<br />

Colonial Gemstones brings<br />

you premium, ethically-mined<br />

emeralds and emerald jewellery<br />

direct from the world-famous<br />

mines of Colombia.<br />

jewelleryfair.com.au<br />

ICC Sydney Exhibition Centre, Darling Harbour<br />

Est. 1990<br />

<strong>May</strong> <strong>2021</strong> | 12

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