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TREATING DATA AS A PRODUCT
But it’s not all roses. Building and managing a modern data capability is a
tremendous challenge. Aside from the technology involved, it requires
working closely with technologists with a broad range of skill sets. It means
working with (i.e. winning over) internal teams and stakeholders and
educating them around the value of data. Sometimes it’s a challenge just to
get a seat at the table and make the case for data in the business.
And even with all the right things in place: the tools, the people and buy-in
from the right stakeholders, there is only so much one team can achieve.
Small data teams can find themselves stretched, under-resourced while
overwhelmed by company demands.
To get a better understanding of the challenges of working in data, we spoke
to some of our customers, asking about the key pain points in their everyday
working lives. In this chapter, you’ll find featured snippets and quotes from
conversations with our customers.
The answers below were not gathered in a formal or scientific way, nor is the
list of challenges exhaustive. Nonetheless, we hope they shed some light on
the experience of a data professional in 2021.
N.B. Our quotes below have been anonymized and paraphrased to protect the privacy of our interviewees.
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