Indian Jeweller (IJ) December - January 2021

2020 - The Year of Big Learnings - What last year taught retailers & how they are going to act on it this year | A budget to behold - Industry welcomes positive budget announcements | How manufacturers attract new clients | 10th IJ Awards, IIJS Virtual 2.0, Decoding PMLA & more.. 2020 - The Year of Big Learnings - What last year taught retailers & how they are going to act on it this year | A budget to behold - Industry welcomes positive budget announcements | How manufacturers attract new clients | 10th IJ Awards, IIJS Virtual 2.0, Decoding PMLA & more..

05.04.2021 Views

Editor’s note<br />

dawn of a nEw Era<br />

As the Covid19 vaccination drive gains momentum,<br />

business is improving steadily. The Union Budget<br />

<strong>2021</strong> brought a smile to the faces of G & J industry<br />

personnel when government decided to cut down customs<br />

duty on gold and silver. At the same time several SOPs have<br />

been announced for the common man, retirees and business<br />

owners. With heavy fund allocation to infrastructure and<br />

railways, FDI welcomed in several sectors, the economy will<br />

bounce back in no time.<br />

This issue of <strong>Indian</strong> <strong>Jeweller</strong> brings to you industry<br />

reactions to the budget, unravels mystery shrouding PMLA<br />

and insights from all over the world. Read on to know<br />

the latest trends and get inspired to bring your best to the<br />

industry which has taken upon itself the responsibility to get<br />

the <strong>Indian</strong> economy back to normal in no time. People are<br />

eagerly awaiting physical shows and exhibitions, which will<br />

definitely draw huge crowds from all over the country.<br />

2020 was a year many of us like to erase from our books.<br />

But it also taught us valuable lessons. Retailers share with us<br />

some solid lessons they have learnt over the past year.<br />

So let the winds of change bring the very best to your<br />

business as well!<br />

editor<br />

Alok Kala<br />

Courtesy: Manoharlal Saraf & Sons, new Delhi<br />

20 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


The Big Story<br />

42<br />

<strong>IJ</strong> Awards Top Designs<br />

in a Grand Virtual<br />

Award Ceremony<br />

22 winners were awarded<br />

for their jewellery across 20<br />

categories. The virtual award<br />

recorded over 2000 viewers<br />

across the micro site and social<br />

media channels<br />

22<br />

SHOW REPORT<br />

The Virtual Success<br />

Continues<br />

I<strong>IJ</strong>S Virtual 2.0 was successful and<br />

ushered in the New Year on a grand<br />

note and promises good days ahead<br />

for the whole <strong>Indian</strong> economy along<br />

with a strong positive growth in the<br />

G & J industry<br />

32<br />

The big learnings<br />

from year 2020<br />

From ensuring business is financially sound,<br />

investing in jewellery that speaks to a<br />

younger audience to investing in tech and<br />

digital to being 100 per cent compliant with<br />

rules and regulations and understanding<br />

the strengths and weaknesses of the staff,<br />

these are the biggest learnings for these<br />

jewellers says Vijetha Rangabashyam<br />

Special Features<br />

How Manufacturers Attract New<br />

Clients in the Absence of Physical<br />

Exhibitions<br />

Getting new clients for any business has always<br />

been challenging. The last year has aggravated<br />

this challenge considerably owing to the fact that<br />

physical G & J shows had to be cancelled and<br />

converted into virtual ones. <strong>Jeweller</strong>y manufacturers<br />

share the practices they adopt to get new clients<br />

66<br />

58<br />

Special Report<br />

Industry Revels in new Budget<br />

Announcements<br />

Customs duty on gold and silver decreased<br />

to 7.5 per cent from 12.5 per cent with an<br />

addition of 2.5 per cent AIDC (Agri Infra &<br />

Development Cess) – in effect reduced to 10<br />

per cent -- applauded unanimously by the<br />

whole G & J industry<br />

The Face oF The indian jewellery indusTry<br />

Vol.11 Issue 3<br />

december 2020 - january <strong>2021</strong><br />

Editor and Publisher: Alok Kala<br />

Associate Publisher: Arpit Kala<br />

Senior Editor: Vijetha Rangabashyam<br />

Business & Marketing: Gunjan Jain<br />

Features Editor : Sugandha R<br />

Graphic Designer: Dhananjay Kokate<br />

Columnists: Gunjan Suri, Aftab Bandukwala<br />

Subscription: India<br />

Single Copy: 300<br />

Annual: 1500<br />

Overseas: US$ 150<br />

Administrative Office:<br />

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Jaipur, 302004 Rajasthan India<br />

Ph: +91 141 2614398, 2610906<br />

Email: info@indianjeweller.in<br />

jaipur@indianjeweller.in<br />

Website: www.indianjeweller.in<br />

Communication and Editorial Office:<br />

Unit No 19, Ground floor,<br />

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Phone- (022) 26756055/66<br />

E-mail : mumbai@indianjeweller.in<br />

<strong>Indian</strong> <strong>Jeweller</strong>, a bi-monthly magazine is<br />

printed and published by Alok Kala, Proprietor,<br />

Gem & <strong>Jeweller</strong>y Information Centre, Journal<br />

House, A-95, Janta Colony, Jaipur-302004,<br />

Printed at Thomson Press India Ltd. Faridabad.<br />

Published from Gem & <strong>Jeweller</strong>y Information<br />

Centre, Journal House, A-95, Janta Colony,<br />

Jaipur-302004.<br />

Editor - Alok Kala<br />

Registered with the Registrar of Newspapers<br />

for India under No. RAJENG/2010/50179.<br />

© All rights reserved. No part of this publication may be<br />

reproduced, stored or transmitted in any form without<br />

prior consent.<br />

Cover Courtesy: Anantam Collection by Archana Aggarwal Timeless <strong>Jeweller</strong>y


The Big STory<br />

22 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


What 2020 has Taught Retailers?<br />

BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

From ensuring business is financially<br />

sound, investing in jewellery that speaks<br />

to a younger audience to investing in<br />

tech and digital to being 100 per cent<br />

compliant with rules and regulations<br />

and understanding the strengths and<br />

weaknesses of the staff, these are the<br />

biggest learnings for these jewellers<br />

says Vijetha Rangabashyam<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 23


The Big STory<br />

BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

Being a leader, we<br />

believe everything<br />

we do is right and<br />

that is the biggest<br />

mistake. We are not<br />

ready to listen, we<br />

have ego clashes<br />

and we are not<br />

ready to evolve.<br />

We should not<br />

micromanage, if we<br />

have hired someone<br />

with a specific<br />

skill set, then<br />

we should allow<br />

them to function<br />

independently<br />

Adopt a 360° Approach<br />

Akshay Verma, Verma <strong>Jeweller</strong>s, Solan<br />

We’ve all gone through a very tough<br />

time. People who have been<br />

aggressive when it comes to day-to-day<br />

business have only survived. The way our<br />

fathers and grandfathers ran the business<br />

won’t work anymore. Brand goodwill<br />

definitely matters but customers’ attention<br />

span is extremely short because of social<br />

media and other factors. They keep<br />

changing their minds. You have to take<br />

a 360 degree approach – from managing<br />

inventory to having the right kind of<br />

inventory, every single aspect of running<br />

a jewellery shop has now become more<br />

important than before. People believe<br />

overstocking is the right way but if one<br />

does not have the right items, then that<br />

backfires. We have to understand what<br />

sells, what our footfall is and we have to<br />

understand the science behind running a<br />

successful jewellery business. We need to<br />

understand our customer profile and their<br />

behaviour, which will help us in giving<br />

them a well-rounded experience; at the<br />

end of the day, customer experience<br />

matters the most. If we just focus on<br />

marketing and ignore other aspects of our<br />

business, then we will not succeed.<br />

We as entrepreneurs, don’t correct<br />

ourselves. Being a leader, we believe<br />

everything we do is right and that is the<br />

biggest mistake. We are not ready to listen,<br />

we have ego clashes and we are not ready<br />

to evolve. We should not micromanage,<br />

if we have hired someone with a specific<br />

skill set, then we should allow them to<br />

function independently. The industry is<br />

changing rapidly, everything is getting<br />

digitalized. There will be a time that<br />

people will regularly purchase jewellery<br />

online and we should encash on that. We<br />

also need to focus on collective marketing<br />

and we should uplift the trade. During<br />

lockdown, no other asset appreciated like<br />

gold, but we didn’t make any noise about<br />

it. Gold is the only investment that can be<br />

converted into liquid.<br />

This pandemic has taught us that<br />

overstocking is not good. All the expenses<br />

have to be analysed on a regular basis.<br />

I don’t mean that we need to cut our<br />

employees’ salaries, but if we don’t study<br />

our regular expenses, we don’t tend to<br />

look at unseen expenses. I have created<br />

a cap and for every expense, I ensure I<br />

don’t exceed the cap and that is how we<br />

monitor our outflow. This is the only way<br />

we can be debt-free.<br />

24 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

Adopt a Bottom-Top Approach<br />

Abhishek Chanda, Kalasha Fine Jewels, Hyderabad<br />

We thought E-commerce platform<br />

was a waste of time and jewellers<br />

were reluctant to share new designs over<br />

the internet and other digital platforms.<br />

We had thought investing in technology<br />

will not work. We also thought buying<br />

jewellery is only a physical phenomenon<br />

and it won’t get sold over the internet.<br />

But things have taken a 360 degree<br />

turn. We have learnt that having a good<br />

CRM in place is of utmost importance.<br />

We have learnt to assess customers better.<br />

Everything has got streamlined with the<br />

help of technology. We have improved<br />

on our inventory practices. We have<br />

improved on sales as well. Earlier, we had<br />

thought in case of exports they may shy<br />

away from buying online. With the help<br />

of high definition video calling, however<br />

this problem has been reduced, so export<br />

sales too have picked up.<br />

When it comes to purchases as well,<br />

we used to purchase in trade shows etc.<br />

Virtual shows provide a good platform<br />

for placing orders with manufacturers. We<br />

were able to sit together as a team and<br />

decide what we want. We have adopted a<br />

‘bottom-top’ approach – in terms of client<br />

preferences we are paying more attention<br />

to things at the ground level. Online sales<br />

worked for us and conducting business<br />

through video conferencing worked for<br />

us. Our sales personnel were given extra<br />

training to deal with online clients. We<br />

have now geared up to meet a variety<br />

of technological challenges. Financially,<br />

we never used to review our existing<br />

inventory. We used to keep adding to it.<br />

We now learnt to take stock of current<br />

inventory. We redesigned our existing<br />

stock, instead of buying something new<br />

altogether . We learnt to manage finances<br />

frugally.<br />

Our staff is the pillar of our business, we<br />

optimally balanced – we had to cut down<br />

on incentives but we did not cut salaries.<br />

Our staff also accepted it and they were<br />

happy that we did not cut salaries. <strong>2021</strong><br />

promises to be a positive year. Hyderabad<br />

has picked up well after Covid19 and<br />

the economy is coming back to normal.<br />

Disposable income with the masses is<br />

steadily on the rise and this promises to<br />

bring in good business for the G & J<br />

industry.<br />

Our sales personnel<br />

were given extra<br />

training to deal with<br />

online clients. We<br />

have now geared<br />

up to meet a variety<br />

of technological<br />

challenges.<br />

Financially, we<br />

never used to<br />

review our existing<br />

inventory. We used<br />

to keep adding to<br />

it. We have now<br />

learnt to take stock<br />

of current inventory.<br />

We redesigned<br />

our existing stock,<br />

instead of buying<br />

something new<br />

altogether<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 25


The Big STory<br />

BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

Focus on your Strengths and<br />

Not What Others are Doing<br />

Abhishek Kajaria, Avama <strong>Jeweller</strong>s, Kolkata<br />

have learnt how to organize things in a<br />

I better way – also how to manage staff<br />

related matters while everyone is away at<br />

home. I have learnt how to coordinate with<br />

staff and karigars despite the lockdown. By<br />

organizing – I mean – I have learnt to see<br />

what we have and what we are lacking.<br />

We had all the time and therefore could<br />

pay attention to details. One should not<br />

engage in over trading and that is extremely<br />

important. One should not keep excess<br />

stock.<br />

Social media is key now. One needs to<br />

focus on social media. The challenge is how<br />

to strike a balance between not disclosing<br />

some precious designs and yet putting up<br />

some good designs and inventory for the<br />

masses, so that they feel attracted to come<br />

and buy from us. We are selling inventory<br />

online as well. Our clients keep looking up<br />

designs on social media.<br />

We have implemented personnel<br />

management, how to keep track of stock,<br />

how to market how to keep track of<br />

payments, etc. Once you get busy, we tend<br />

to forget some things. We have planned<br />

many things and therefore the future looks<br />

bright. <strong>Jeweller</strong>s should focus on their own<br />

strengths and market those. It is important<br />

to focus on what is your strong quality and<br />

use it to get more number of clients.<br />

We have planned many things and therefore the<br />

future looks bright. <strong>Jeweller</strong>s should focus on their<br />

own strengths and market those. It is important<br />

to focus on what is your strong quality and use it<br />

to get more number of clients<br />

Maintain Daily Balance Sheet<br />

Rishi Verma, Fatehchand Bansi Lal <strong>Jeweller</strong>s, Ambala Cant<br />

In terms of personal journey – I was<br />

able to do a lot of things which I could<br />

not do before. I started my own YouTube<br />

channel. It is the first channel which talks<br />

about jewellery as a whole, it is quite<br />

informative. On the professional front, I was<br />

able to evaluate marketing strategies – we<br />

could reach out to about 20,000 customers<br />

personally—identify their requirements and<br />

products they preferred, etc.<br />

Keep only those products which you<br />

can sell fast. We keep products which will<br />

have great demand. A good study of clients’<br />

needs is important. Financial challenges will<br />

be there but we have paid full salaries even<br />

during lockdown. I personally believe that<br />

one should be able to maintain daily balance<br />

sheets. Talking to the staff helps understand<br />

their problems and provide solutions.<br />

Keep only those products which you can sell fast.<br />

We keep products which will have great demand. A<br />

good study of clients’ needs is important. Financial<br />

challenges will be there but we have paid full salaries<br />

even during lockdown<br />

26 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

Minimum Stock & Maximum<br />

Sales should be the Mantra<br />

Pratik Dugar, <strong>Indian</strong> Gem & <strong>Jeweller</strong>y Creation, Kolkata<br />

The biggest learning has been the<br />

drastic change in conducting business<br />

– especially using technology to buy<br />

jewellery. Even now, people are coming<br />

forward to buy only the stuff they really<br />

need –casual buying is quite low. Families<br />

which have weddings planned are coming<br />

forward to buy jewellery. Need-based<br />

buying alone is on the rise. It is important to<br />

show the best stock to clients, we are giving<br />

heavy discounts on making charges. So that<br />

customers come forward to buy jewellery.<br />

Normally, we would have had to break<br />

down aged stock, and convert it into new<br />

products. This involves cost of production<br />

and some loss of precious metal as well. So<br />

instead, we have tried to pass on the benefit<br />

to clients instead of converting aged stock<br />

into new stock.<br />

We haven’t cut down on staff salaries or<br />

haven’t laid off staff as well. We have cut<br />

down partly on advertisement. We believe<br />

that situation will improve. Our profit<br />

margins have come down slightly but we<br />

are managing. We are targeting at how to<br />

bring back clients into our stores. We are<br />

showing jewellery and conducting webinars<br />

for interested clients and they are getting<br />

interested in coming into the stores to<br />

come and look at the stock. Getting clients<br />

to buy only based on their online viewing<br />

is quite difficult. Inventory management is<br />

important. This is the biggest investment in<br />

our business, so the loss of interest is quite<br />

high. So we have to learn to make the<br />

most in limited stock. Minimum stock and<br />

maximum sales is the mantra.<br />

Inventory management<br />

is important. This is the<br />

biggest investment in<br />

our business, so the loss<br />

of interest is quite high.<br />

So we have to learn to<br />

make the most in limited<br />

stock. Minimum stock<br />

and maximum sales is<br />

the mantra<br />

Financial Freedom is very Important<br />

Salil Jain, Jain <strong>Jeweller</strong>s, Ludhiana<br />

The biggest learning has been not to<br />

overstock. We need not take unnecessary<br />

loans or advances from banks to maintain<br />

high stocks. In 2019, we had cleared all<br />

our loans – so we had no financial stress.<br />

Financial freedom is important – it is one<br />

of the biggest learnings of this pandemic.<br />

Looking at the market trend, selling stock is<br />

easy but raising funds to re-create the same<br />

stock takes time.<br />

We have our own set of customers.<br />

NRIs not coming to India is a setback to<br />

the whole G & J industry. Businesses are<br />

striving to survive. Survival and sustenance<br />

is important. Market looks bullish and <strong>2021</strong><br />

looks positive. Going ahead, plan wisely,<br />

strategise well, once travel restrictions are<br />

lifted business will improve.<br />

The biggest learning has been not to overstock.<br />

We need not take unnecessary loans or<br />

advances from banks to maintain high stocks. In<br />

2019, we had cleared all our loans – so we had<br />

no financial stress<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 27


The Big STory<br />

BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

Revisit your balance<br />

sheet and know<br />

your risk taking<br />

capacity. As an<br />

entrepreneur, we<br />

need to understand<br />

our income, outflow<br />

and our revenue<br />

and whether<br />

our cashflow is<br />

maintained well.<br />

2020 was a good<br />

learning time –<br />

we have learnt<br />

to restructure<br />

ourselves and<br />

become lean<br />

Learn to Keep your<br />

Promise to Customers<br />

Vastupal Ranka, Ranka <strong>Jeweller</strong>s, Pune<br />

The biggest lesson we have learnt is to<br />

– get back to our basics – know your<br />

customers well and serve your customers<br />

well. It is a tough time for everyone<br />

around, even our customers are going<br />

through a rough patch. Stick to your<br />

promise, when times are tough, people<br />

may come to exchange or sell jewellery in<br />

case of an emergency. We need to honour<br />

our commitments and that is how we<br />

maintain our goodwill. If we have to retain<br />

our clients, we need to invest in good<br />

technology and E-commerce platforms.<br />

This is the only way we could reach out<br />

to customers during special occasions like<br />

Gudipadwa and Akshaya Tritya. A good<br />

E-commerce structure will go hand in<br />

hand with Whatsapp and video calls.<br />

Revisit your entire stock and cut down<br />

on unwanted stock that might add to<br />

your financial burden. There has been a<br />

lot of restructuring on the supplier side as<br />

well. <strong>Jeweller</strong>y was given on approval and<br />

turnaround of stock was much better but<br />

that is not the case anymore. Whatever sells,<br />

keep that, get rid of stock that does not have<br />

good demand.<br />

Revisit your balance sheet and know<br />

your risk taking capacity. As an entrepreneur,<br />

we need to understand our income,<br />

outflow and our revenue and whether<br />

our cashflow is maintained well. 2020 was<br />

a good learning time – we have learnt to<br />

restructure ourselves and become lean. We<br />

learnt to innovate. The educated client is<br />

well informed and we should be able to<br />

answer their queries well. They ask so many<br />

questions about gold and diamonds, so we<br />

need to keep ourselves updated on latest<br />

trends.<br />

It is also the time to collaborate. We did<br />

a few events with Narayani Silks, where<br />

we invited their premium clients over to<br />

our store. This collaboration boosted sales<br />

for both. We had to cut down on our<br />

wasteful expenditure. Staff was given tighter<br />

targets. Everyone is now on their toes,<br />

we are evaluating people based on their<br />

performance. We have always been giving<br />

training in marketing, work-life balance,<br />

sales and we have tied up with universities<br />

to give training in English speaking etc.<br />

We have to constantly be visible to our<br />

customers, so we can’t cut on our advertising<br />

and social media spends. It is a very<br />

competitive world outside, with passionate<br />

players who have bigger muscle. They have<br />

bigger budgets and they are constantly in<br />

touch with their clients. We need to shed<br />

that money as part of marketing expense.<br />

28 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Look for Lucrative Collaborations<br />

Snehal Choksey, Shobha Shringar, Mumbai<br />

Opportunities in forms of innovation<br />

and cost cutting have led to improved<br />

profitability of the company – these are<br />

the biggest lessons from the pandemic.<br />

Willingness to change, being attentive and<br />

adaptable to change is important. Talking<br />

about inventory management – we have all<br />

cut our over leveraged position – we have<br />

cut down on unwanted inventory and kept<br />

only what is essential. We are keeping 10-15<br />

per cent less inventory – business is almost<br />

10 per cent lesser than last year.<br />

Financially those who are free, without<br />

loans and advances are doing well. We<br />

work on huge volumes and small margins.<br />

In this scenario, we cannot afford to have<br />

finance from outside on a large scale. Those<br />

who have control on overheads can do<br />

well. We are trying to make our presence<br />

felt nationally – through collaborations<br />

with Miss India pageant, even billboards<br />

are available at half the price because of<br />

the pandemic – we need to be looking<br />

out for such discounted collaborations<br />

and advertising and we need to build our<br />

brand. Stick to your strengths and do not<br />

get swayed away. Never be over leveraged,<br />

cut costs wherever you can.<br />

BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

Opportunities in forms of innovation and cost cutting have<br />

led to improved profitability of the company – these are the<br />

biggest lessons from the pandemic. Willingness to change,<br />

being attentive and adaptable to change is important<br />

Have Plan B & Learn to Adapt Quickly<br />

Saurabh Gadgil, PNG <strong>Jeweller</strong>s, Pune<br />

We moved a lot of our business online,<br />

we started using technology to the<br />

best of our abilities. Select online, buy<br />

offline and several other modes by creating<br />

dedicated online channels for customers<br />

were created. All the inventory was put up<br />

online. When lockdown began, gold was<br />

at Rs 38,000 and when lockdown opened<br />

it was at around Rs 50,000 for the same<br />

amount of gold. So a lot of money for most<br />

retailers was tied up in inventory. This made<br />

everything quite uncertain.<br />

The pandemic taught us the importance<br />

of being able to adapt to changes quickly.<br />

Covid has taught the world the value of<br />

human life, compassion and being able to<br />

overcome challenges posed by uncertain<br />

times. The exchange policies, buyback<br />

terms etc had to be learnt again. Crisis<br />

times taught us the importance of facing<br />

challenges as a team. We had a good<br />

bonding with all employees at every level.<br />

Stronger ties have been nurtured. We have<br />

started understanding our clients better. We<br />

understand their problems as well. Areas<br />

which were neglected were given more<br />

attention.<br />

After the storm settles, it is time to take<br />

stock of your business. Things are going<br />

to get better from here, aim for the sky,<br />

create a better industry. One has to learn<br />

the importance of having a Plan B. We have<br />

to learn the importance of being able to<br />

bounce back in no time.<br />

Covid has taught<br />

the world the<br />

value of human<br />

life, compassion<br />

and being able<br />

to overcome<br />

challenges posed<br />

by uncertain times.<br />

Crisis has taught us<br />

the importance of<br />

facing challenges as<br />

a team.<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 29


The Big STory<br />

BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

<strong>Jeweller</strong>y is the<br />

only luxury product<br />

which you can wear<br />

many times as you<br />

want, redo it at onetenth<br />

the cost and<br />

get a brand new<br />

piece, or exchange<br />

or sell it at a higher<br />

price. The whole<br />

industry must come<br />

together to explain<br />

this to clients<br />

Be Compassionate and<br />

Take Care of your Staff<br />

Manish Gupta, Alankar <strong>Jeweller</strong>s, Patna<br />

The first thing we learnt is to be fair to<br />

our employees. We learnt that you have<br />

to support our team. You have to have the<br />

depth in you to be able to support your<br />

people in times of crisis. Being able to<br />

support the team in the right way goes a<br />

long way and it reflects on our value system.<br />

So their respect towards the organization<br />

also has increased. The whole idea is being<br />

able to be more humane.<br />

We were able to showcase products in the<br />

right way, we learnt to optimize by looking<br />

at products which are not moving – finding<br />

the reasons why certain products are not<br />

moving. As gold prices shot up, some pieces<br />

were not in line with the expectation of the<br />

customers, price wise, so we learnt to redo<br />

the whole set – make it lighter. We were<br />

able to identify the fast moving segments<br />

and getting more of that inventory in.<br />

Everyone is selling jewellery but what<br />

we can offer is an experience of buying<br />

jewellery. Customers value the little things.<br />

Sometimes, a customer wants to buy only<br />

the earrings from a necklace set. Earlier we<br />

were stubborn but now we have learnt to<br />

be flexible and service customer’s every<br />

little need. We made certain changes in our<br />

sales policies, made ourselves more flexible.<br />

Each one has a different viewpoint – you<br />

cannot steam roll your way in this field.<br />

The industry should work as a team. You<br />

need to approach such situations through<br />

team work. Customers’ feedback is of<br />

utmost importance and getting them to<br />

realise that there is no other product which<br />

gives you value for your money like gold<br />

is also crucial. You cannot do this with<br />

your Bulgari jacket or your Mercedes Benz.<br />

<strong>Jeweller</strong>y is the only luxury product which<br />

you can wear many times as you want, redo<br />

it at one-tenth the cost and get a brand new<br />

piece, or exchange or sell it at a higher price.<br />

The whole industry must come together to<br />

explain this to clients. Awareness about the<br />

effort and labour that goes into making a<br />

piece of jewellery should also be created.<br />

30 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


BIG<br />

LESSONS<br />

FOR <strong>2021</strong><br />

Tread Cautiously and Don’t<br />

Be in a Hurry<br />

Anantha Padmanabhan, NAC <strong>Jeweller</strong>s, Chennai<br />

2020 has been quite bad for all of us.<br />

From April to September we could not<br />

work. For six months we had to bear all<br />

the overheads – interests, rents, salaries etc,<br />

prices also rose. Many people lost money<br />

in gold loans – liquidity dried up in no<br />

time. Most of us survived. We expect good<br />

business from February.<br />

We should not have too much risk and<br />

loan exposure. Everyone should have a<br />

provision to overcome these dangers. If<br />

we are doing a 100 Cr business we should<br />

have a backup worth 2-3 per cent. People<br />

who have 5 or 10 showrooms have to<br />

plan properly and not be in a hurry. We<br />

have to be very cautious. We were able to<br />

manage salaries but we had to cut about 15<br />

per cent of our workforce, otherwise the<br />

establishment would have been in danger–<br />

if there is an opening, we will give them<br />

first preference. For Diwali we gave a 50 per<br />

cent bonus. We have now restored salaries as<br />

well. We cannot expect any increment this<br />

year. After six months we may be in a better<br />

position to do it.<br />

We need to look into the fast moving<br />

items and concentrate on those. We also<br />

need to get into deals for fancy items with<br />

manufacturers, which they can take back<br />

and redesign and send back to us if the need<br />

arises. We have removed a lot of our old<br />

stock and converted them into fast moving<br />

pieces. We need to plan our stock properly<br />

in the coming months . We may have to buy<br />

only 5-6 bridal sets as against 15-20 sets and<br />

we need to wait for the season to pick up.<br />

We have to go for light weight diamond<br />

jewellery. Platinum is doing well because<br />

prices are low. We are cutting on advertising<br />

revenues as well. We are concentrating on<br />

social media and radio, newspapers and<br />

magazines have become cheaper since<br />

Covid.<br />

We need to look<br />

into the fast<br />

moving items and<br />

concentrate on<br />

those. We also need<br />

to get into deals for<br />

fancy items with<br />

manufacturers,<br />

which they can take<br />

back and redesign<br />

and send back to us<br />

if the need arises.<br />

We have removed a<br />

lot of our old stock<br />

and converted them<br />

into fast moving<br />

pieces. We need<br />

to plan our stock<br />

properly in the<br />

coming months<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 31


Special RepoRt<br />

Union Budget <strong>2021</strong><br />

Industry revels In new<br />

Budget Announcements<br />

Customs duty on gold and silver decreased to 7.5 per cent from<br />

12.5 per cent with an addition of 2.5 per cent AIDC (Agri Infra &<br />

Development Cess) – in effect reduced to 10 per cent -- applauded<br />

unanimously by the whole G & J industry<br />

32 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


The finance minister Nirmala<br />

Sitharaman presented the Union<br />

Budget <strong>2021</strong> in Parliament on<br />

February 1. The Union Budget <strong>2021</strong><br />

provided a major boost to healthcare<br />

and infrastructure. However, there was<br />

no change in Income Tax slabs this<br />

year. In her speech, the finance minister<br />

mentioned that this year’s budget<br />

proposals rest on six pillars — health<br />

and well-being, physical, financial capital<br />

and infrastructure, inclusive development<br />

for aspirational India, reinvigorating<br />

human capital, innovation and R&D and<br />

minimum government and maximum<br />

governance.<br />

Reduction in customs duty on<br />

gold and silver: A boon<br />

For many years the Council has been<br />

repeatedly following up with the<br />

government for reduction in import duty<br />

on gold. Finally, requests made by many<br />

G & J councils and associations have<br />

been accepted by the government. This<br />

is a major step in helping create a level<br />

playing field and controlling untoward<br />

modes of importing gold in India. “We<br />

are really happy to note that customs<br />

duty on gold has been reduced. Since the<br />

past two years we have repeatedly sent<br />

representations to the government to<br />

reduce the same and finally it has agreed.<br />

They have appointed SEBI as regulator<br />

for Gift City Gold Exchange which is<br />

also positive step. Setting up of domestic<br />

Spot Exchange for Domestic Trade is also<br />

important. We have sent many proposals<br />

to the government to simplify and easing<br />

gold monetization scheme so that a lot of<br />

gold lying in the households can be used<br />

for the good of the nation. There are a<br />

lot of synthetic stone manufacturers in<br />

India so increase in import duty is in a<br />

way protecting their interests, as jewellery<br />

manufacturers will then buy from them<br />

instead of importing synthetic stones<br />

from abroad,” explained Ashish Pethe,<br />

Chairman, GJC in response to the Union<br />

Budget <strong>2021</strong>. Colin Shah, Chairman,<br />

GJEPC said, “The reduction in import<br />

duty from 12.5 per cent to 7.5 per cent<br />

will help the Gem & <strong>Jeweller</strong>y exports<br />

become globally competitive. Reduction<br />

in duty on raw materials would give the<br />

much-needed boost to the sector and help<br />

it to move to the next level. In fact, high<br />

duty on precious metal had made our<br />

exports uncompetitive leading to large<br />

<strong>Indian</strong> diaspora/NRI, moving to Dubai,<br />

Hong Kong or other centres to buy<br />

jewellery which was largely impacting the<br />

employment as well as business in India.<br />

Along with this the decrease of import<br />

duty on jewellery findings to 10 per cent<br />

will help the jewellery manufacturer<br />

exporters in a big way. ”<br />

“Another relief for the industry was the<br />

clarification on Equalisation Levy. What<br />

we understand that from the budget is that<br />

Online Equalisation Levy of 2 per cent<br />

is now not applicable on B2B purchases<br />

from International Diamond Auctions.<br />

This will help our manufacturers of<br />

diamonds to buy directly from miners,”<br />

adds Colin Shah.<br />

On the face of it the Budget seems to<br />

be growth oriented. As far as the Gem &<br />

<strong>Jeweller</strong>y sector is concerned - the reduction<br />

in customs duty from 12.5 per cent to 7.5<br />

per cent is a welcome move. It will be a major<br />

disincentive for smuggling.<br />

Ishu Datwani, Founder, ANMOL<br />

Decrease of import duty on<br />

jewellery findings to 10 per<br />

cent will help the jewellery<br />

manufacturer exporters<br />

in a big way. Another<br />

relief for the industry<br />

was the clarification on<br />

Equalisation Levy. What<br />

we understand that from<br />

the budget is that Online<br />

Equalisation Levy of 2 per<br />

cent is now not applicable<br />

on B2B purchases from<br />

International Diamond<br />

Auctions. This will help our<br />

manufacturers of diamonds<br />

to buy directly from miners<br />

Colin Shah, Chairman,<br />

GJEPC<br />

We are really happy to<br />

note that customs duty<br />

on gold has been reduced.<br />

Since the past two years<br />

we have repeatedly sent<br />

representations to the<br />

government to reduce<br />

the same and finally it<br />

has agreed. They have<br />

appointed SEBI as regulator<br />

for Gift City Gold Exchange<br />

which is also positive step.<br />

Setting up of domestic Spot<br />

Exchange for Domestic<br />

Trade is also important.<br />

Ashish Pethe,<br />

Chairman, GJC<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 33


Special RepoRt<br />

very positive and welcome move by the<br />

government. This will surely enhance the<br />

sale of jewellery but most importantly it<br />

will help to reduce the illegal trade.”<br />

Reduction in customs<br />

duty by 2.5 per cent<br />

is a very positive and<br />

welcome move by the<br />

government. This will<br />

surely enhance the sale<br />

of jewellery but most<br />

importantly it will help to<br />

reduce the illegal trade.<br />

Snehal Choksey,<br />

Director, Shobha Shringar<br />

<strong>Jeweller</strong>s<br />

It is a very welcome and<br />

much-awaited step<br />

and will reduce gold<br />

smuggling, bring domestic<br />

gold prices closer to the<br />

international pricing, and<br />

therefore lower gold<br />

prices. <strong>Jeweller</strong>s will<br />

require slightly lesser<br />

working capital in INR. This<br />

move is going to positively<br />

impact jewellers and<br />

consumers both.<br />

Vaibhav Saraf, Director,<br />

Aisshpra Gems and Jewels<br />

Helps control unlawful import<br />

of gold<br />

Speaking about the Budget, Ishu Datwani,<br />

Founder, ANMOL said, “On the face<br />

of it the Budget seems to be growth<br />

oriented. As far as the Gem & <strong>Jeweller</strong>y<br />

sector is concerned - the reduction in<br />

customs duty from 12.5 per cent to 7.5<br />

per cent is a welcome move. It will be a<br />

major disincentive for smuggling.” While<br />

stating his observations about reduction<br />

in customs duty on gold, Vaibhav Saraf,<br />

Director, Aisshpra Gems and Jewels, said,<br />

“It is a very welcome and much-awaited<br />

step and will reduce gold smuggling,<br />

bring domestic gold prices closer to the<br />

international pricing, and therefore lower<br />

gold prices. <strong>Jeweller</strong>s will require slightly<br />

lesser working capital in INR. This move<br />

is going to positively impact jewellers and<br />

consumers both.” Controlling criminal<br />

tendencies in any business is the prime<br />

duty of the government. In agreement,<br />

Snehal Choksey, Director, Shobha<br />

Shringar <strong>Jeweller</strong>s added, “Reduction<br />

in customs duty by 2.5 per cent is a<br />

Better infrastructure is good<br />

for all<br />

The budget has made heavy allocations<br />

to the infrastructure segment, about<br />

which Anil Kataria, DP <strong>Jeweller</strong>s, MP,<br />

said, “I think it is a very good budget.<br />

Better provisions for all – business sector<br />

and common man, it addresses issues of<br />

migrant workers, reduces burden on<br />

farmers and therefore improves changes<br />

for holistic development. Reduction in<br />

duty on gold is a positive move towards<br />

bringing in increased transparency in<br />

imports. On the whole it is a good budget<br />

and its impact will start showing in this<br />

quarter itself.”<br />

This budget ensures that the sector<br />

becomes more organized in several ways<br />

and looks after the interest of the karigars<br />

and MSMEs well. Says Suvankar Sen,<br />

CEO, Senco Gold and Diamonds, “It will<br />

help the sector to be more organized.<br />

The responsibility of SEBI to manage<br />

bullion exchange implementation will<br />

help in making the gem and jewelry<br />

sector more organized. It is a good<br />

initiative by government to take care of<br />

consumers,company, and manufacturing<br />

sector, karigars as well. ”<br />

Gold will once again be within<br />

reach of the middle class<br />

Gold will once again be within reach of<br />

the middle class and lower middle class<br />

due to reduced pricing. It will lead to<br />

increased consumption of gold. Gold<br />

I think it is a very good budget. Better<br />

provisions for all – business sector and<br />

common man, it addresses issues of migrant<br />

workers, reduces burden on farmers and<br />

therefore improves changes for holistic<br />

development. On the whole it is a good<br />

budget and its impact will start showing in this quarter itself.<br />

Anil Kataria, Promoter, DP <strong>Jeweller</strong>s<br />

34 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


This budget will help the sector to be more<br />

organized. The responsibility of SEBI to manage<br />

bullion exchange implementation will help<br />

in making the gem and jewelry sector more<br />

organized. It is a good initiative by government<br />

to take care of consumers, company, and<br />

manufacturing sector, karigars as well.<br />

Suvankar Sen, CEO, Senco Gold and Diamonds<br />

prices had gone up, it had become<br />

increasingly out of reach of people, hence<br />

this is a positive move. “We welcome the<br />

Government’s move to reduce the<br />

customs duty on gold from 12.5 %,<br />

after repeated recommendations from<br />

the industry year after year. This move<br />

will have a very positive impact on the<br />

industry at multiple levels. There will also<br />

be a reduction in disparity in gold pricing<br />

in India Vis-à-vis the international market<br />

helping trade in India. It will allow more<br />

and more players to become organized<br />

and bring about a sizeable reduction in<br />

black market activities in gold, stated<br />

Dr. Saurabh Gadgil, Chairman and<br />

Managing Director, PNG <strong>Jeweller</strong>s.<br />

Positive budget propels<br />

positive sentiment<br />

Overall, the budget has ensured positive<br />

sentiment by taking into account the need<br />

for support to agriculture, infrastructure,<br />

propelling digitization of our economy,<br />

reduction of tax burden on senior<br />

citizens, funding support to MSME’s and<br />

tax relief for start-ups. “The best part is<br />

that gold duty has been decreased, that<br />

is an effective way to control smuggling<br />

gold into the country. It is a good budget<br />

especially for senior citizens, they have<br />

removed taxation on pension so life<br />

for retired people has been made easier.<br />

The government’s attitude is positive<br />

for control of Coronavirus. The increase<br />

in duty on coloured stones does not<br />

actually affect the gold jewellers because<br />

the percentage of coloured stones is<br />

nominal for a jeweller as compared to the<br />

It is a very positive signal from the government<br />

to our industry as after a long time they have<br />

listened to our demands. Huge investments<br />

into bank, infrastructure and agriculture will<br />

lead to a much higher liquidity resulting in more<br />

spending by the consumers. The budget is<br />

favourable for the NRI’s to get money into the country and thereby<br />

benefiting the industry.<br />

Anand Prakash, Director, Abhushan <strong>Jeweller</strong>s, Agra<br />

Uni n<br />

BUdget<br />

<strong>2021</strong>-2022<br />

HIGHLIGHTS<br />

Customs duty on gold and<br />

silver decreased to 7.5 per<br />

cent from 12.5 per cent<br />

with an addition of 2.5<br />

per cent AIDC (Agri Infra &<br />

Development Cess) – in<br />

effect reduced to 10 per cent<br />

Duty on finished synthetic<br />

stones raised from 10 per<br />

cent to 15 per cent<br />

Senior citizens above 75<br />

years of age with only<br />

interest income will not have<br />

to file income tax returns<br />

– more disposable money<br />

made available to spend on<br />

gold<br />

Sound budget for<br />

infrastructure and agriculture<br />

will also have a positive<br />

outcome for G&J industry<br />

Govt to set-up a faceless<br />

dispute resolution<br />

mechanism for small<br />

taxpayers<br />

Govt to eliminate double tax<br />

for NRIs – more liquidity to<br />

invest on jewellery<br />

MSME allocation to be<br />

doubled. Government to<br />

set aside Rs 15,700 crore in<br />

FY22<br />

Revise of definition under<br />

Companies Act, 2013<br />

for small companies by<br />

increasing their threshold<br />

for capitalization to not<br />

exceeding Rs 50 lakh to not<br />

exceeding Rs 2 crore and<br />

turnover not exceeding Rs 2<br />

crore to not exceeding Rs 20<br />

crore<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 35


Special RepoRt<br />

This will be a step<br />

forward towards Atma<br />

Nirbhar Bharat. In this<br />

budget, we were also<br />

expecting the removal<br />

of import duty on raw<br />

material of color stones<br />

and diamond and also<br />

on import of ready<br />

colour stones from<br />

7.5 per cent to 2.5 per<br />

cent. At the same time<br />

finance minister has also<br />

announced the reduction<br />

of custom duty on silver<br />

& gold Findings from 20<br />

per cent to 10 per cent,<br />

which will again helpful<br />

to increase the country’s<br />

export.<br />

Sanjay Kala, President,<br />

Jaipur <strong>Jeweller</strong>y<br />

Association<br />

inventory stocked up by a jeweller,” notes<br />

Pankaj Seth, Durga Das Seth <strong>Jeweller</strong>s,<br />

Amritsar.<br />

Notably there has been no change<br />

in IT slabs, Covid Cess has not been<br />

levied and capital gains tax has remained<br />

untouched. Leading to an extremely<br />

positive impact on the stock markets.The<br />

budget is a growth-oriented budget with<br />

very positive outcomes for our industry.<br />

“The reduction in import duty comes as<br />

a bonanza as it will lead to much increases<br />

inflow of customers into the market due<br />

to decreased prices, also the investment of<br />

a jeweller goes down to maintain same<br />

amount of stock. It is a very positive signal<br />

from the government to our industry as<br />

after a long time they have listened to our<br />

demands. Huge investments into bank,<br />

infrastructure and agriculture will lead to<br />

a much higher liquidity resulting in more<br />

spending by the consumers. The budget<br />

is favourable for the NRI’s to get money<br />

into the country and thereby benefiting<br />

the industry,” states Anand Prakash,<br />

Abhushan <strong>Jeweller</strong>s, Agra.<br />

Sums up Dheeraj Menda, Studio Rêves,<br />

Mumbai “The budget is indeed a holistic<br />

one which looks after the needs of the<br />

common man – business class, startups<br />

and envisages a truly atmanirbhar India,<br />

because it makes improved allocations for<br />

infrastructure, healthcare, agriculture and<br />

more and all of this will in the long run<br />

ensure more financial independence for<br />

every <strong>Indian</strong>. Better disposable income<br />

with every <strong>Indian</strong> is indeed an excellent<br />

step in improving demand for gems and<br />

jewellery.”<br />

We welcome the Government’s move to reduce the customs duty on gold<br />

from 12.5 per cent, after repeated recommendations from the industry<br />

year after year. This move will have a very positive impact on the industry at<br />

multiple levels. There will also be a reduction in disparity in gold pricing in India<br />

vis-à-vis the international market helping trade in India.<br />

Dr. Saurabh Gadgil, Chairman and MD, PNG <strong>Jeweller</strong>s<br />

36 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Special Feature<br />

How to get New Clients?<br />

How Manufacturers attract<br />

new clients in tHe absence<br />

of PHysical exHibitions<br />

Getting new clients for any business has always been challenging.<br />

The last year has aggravated this challenge considerably owing to<br />

the fact that physical G & J shows had to be cancelled and converted<br />

into virtual ones. <strong>Jeweller</strong>y manufacturers share the practices they<br />

adopt to get new clients with Sugandha R<br />

42 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Buying gems and jewellery is an<br />

experience – these products are<br />

expensive and therefore warrant<br />

a thorough examination before making<br />

the actual purchase. Many manufacturers<br />

therefore could not land new buyers<br />

during the pandemic.<br />

Cancellation of physical shows<br />

affects business adversely<br />

Explains Vikas Mehta of Achal Jewels<br />

“Cancellation of physical shows has<br />

been a blow to our business. We haven’t<br />

been able to get new clients during the<br />

pandemic. During shows we could meet<br />

new clients and show them our designs<br />

and get them to actually make the<br />

purchase. Currently, we are doing business<br />

with our existing range of clients.” This is<br />

a woe which manufacturers across India<br />

will acknowledge. They all are getting<br />

online orders from their long standing<br />

clients.<br />

Says Anand Shah of Anand Shah<br />

Jewels, Mumbai, “The zest for making<br />

new designs and working on truly<br />

ostentatious pieces got dampened during<br />

the pandemic, as physical shows and<br />

exhibitions were cancelled and we could<br />

not meet true connoisseurs. Our team of<br />

karigars also felt the blow as appreciation<br />

for their work came on a digital platform<br />

– which does not really reach out.” All the<br />

same the show must go on and so Shah<br />

and his team have taken pictures of their<br />

entire stock, some videos also were made<br />

and all these images are shared with clients<br />

over Whatsapp and email. “This helps<br />

clients decide what they want. We do a<br />

Facetime with clients and explain every<br />

aspect of the product in detail. Sometimes,<br />

they return jewellery they think looks<br />

different in reality and therefore a gap in<br />

their expectation. This is part of business,”<br />

explains Shah. In case of new clients, they<br />

need to walk in at Anand Shah Jewels and<br />

there they are shown the latest products<br />

and all their queries are resolved. “We<br />

do not share high resolution images and<br />

videos with new clients. We do however<br />

share our standard designs and low<br />

resolution images and prices with them,”<br />

explains Shah. Often virtual shows are<br />

good, but nothing like the real shows.<br />

“Virtual shows were somewhat helpful,<br />

but it is time consuming to open each<br />

and every image and display it to the<br />

prospective clients. Virtual shows are as<br />

good as Facetime,” explains Shah.<br />

Cancellation of physical<br />

shows has been a blow<br />

to our business. We<br />

haven’t been able to<br />

get new clients during<br />

the pandemic. During<br />

shows we could meet<br />

new clients and show our<br />

designs to them and get<br />

them to actually make the<br />

purchase.<br />

Vikas Mehta,<br />

Achal Jewels<br />

The zest for making new<br />

designs and working on<br />

truly ostentatious pieces<br />

got dampened during the<br />

pandemic, as physical<br />

shows and exhibitions<br />

were cancelled and we<br />

could not meet true<br />

connoisseurs. We do a<br />

Facetime with clients and<br />

explain the products in<br />

detail.<br />

Anand Shah,<br />

Anand Shah Jewels<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 43


Special Feature<br />

We have been<br />

approaching all our<br />

clients over email and<br />

sending them videos<br />

and images of our<br />

products for many<br />

years now, even before<br />

2020. So our clients<br />

did not experience any<br />

difference during the<br />

pandemic.<br />

Dheeraj Menda,<br />

Studio Rêves<br />

We already have huge<br />

customer base, we<br />

approach clients via<br />

telephone calls and<br />

the only difference we<br />

brought in during the<br />

pandemic is to use high<br />

definition photography.<br />

We send these images<br />

to our clients and explain<br />

them the details over a<br />

telephonic conversation.<br />

Kamal Punjabi,<br />

T T Gems<br />

Telephone calls, videos and<br />

digital approach have its<br />

upsides too<br />

Diamond jewellery is expensive and every<br />

aspect is scrutinized by clients in detail<br />

and therefore selling diamond jewellery<br />

virtually is yet another challenge. Says<br />

Dheeraj Menda of Studio Rêves, “We<br />

have been approaching all our clients<br />

over email and sending them videos and<br />

images of our products for many years<br />

now, even before 2020. So our clients<br />

did not experience any difference during<br />

the pandemic. Our team used to call up<br />

clients, send emails and book orders. It<br />

was quite smooth, maybe slow at times<br />

but on the whole, regular.” They would<br />

however, like to participate in physical<br />

shows in the coming year, and hope that<br />

the industry prospers as it did during the<br />

pre-Covid days.<br />

According to Kamal Punjabi of TT<br />

Gems, “We already have huge customer<br />

base, we approach clients via telephone<br />

calls and the only difference we brought<br />

in during the pandemic is to use high<br />

definition photography. We send these<br />

images to our clients and explain them<br />

the details over a telephonic conversation<br />

or video calls and if they like the products<br />

they book their orders. It becomes<br />

easy for customers to understand the<br />

gemstones and helps them arrive at a<br />

decision. Most clients of ours call us<br />

for their gemstones requirements and<br />

I share good photographs and detailed<br />

information about the gemstones so that<br />

clients get an idea of the products and<br />

arrive at buying decisions soon,” explains<br />

Kamal Punjabi. They have been adopting<br />

this practice for years now and that has<br />

helped their B2B business of gemstones<br />

garner a good clientele.<br />

Instagram and other forms of social<br />

media help many manufacturers gain<br />

visibility. It’s important for businesses to<br />

adapt to new technology. Says Abhishek<br />

Raniwala of Raniwala 1881, “We have<br />

an exhaustive database to reach out to<br />

over telephone calls. When clients are<br />

interested we conduct zoom meetings<br />

or video calls. We aren’t well equipped<br />

We prepare a target list of say 200 customers.<br />

Our marketing team goes to such clients<br />

personally and invites them over to our office.<br />

When the clients come over at least 50 per cent<br />

conversions take place.<br />

Pramod Mehta, Shine Shilpi <strong>Jeweller</strong>s<br />

44 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


to reach out to new clients. Digitally we<br />

aren’t as geared up to conduct business<br />

online. Virtual shows are no good in<br />

getting new clients.”<br />

Focusing on untapped clients<br />

Some G & J manufacturers prefer physical<br />

shows over virtual ones and have not<br />

participated in any virtual show despite<br />

the pandemic. They worked on the<br />

database they had collected over the years<br />

through their participation in physical<br />

shows. “We have been participating in<br />

exhibitions for several years now and<br />

have a large database of untapped clients,<br />

some of whom we have interacted with<br />

on a one to one basis in the past. We are<br />

focusing on building our relationships<br />

with them through regular telephonic<br />

calls, Whatsapp messages and our digital<br />

media presence. We have not participated<br />

in any virtual event till date,” informs<br />

Roshiel Zaveri of Wondercuts Jewels,<br />

Mumbai.<br />

better in person. High end bridal jewellery<br />

cannot be sold only via virtual media. We<br />

use lot of coloured stones also so physical<br />

examination always makes a difference,”<br />

believes Amish Kothari of Rosentiques<br />

Fine <strong>Jeweller</strong>y.<br />

Pramod Mehta of Shine Shilpi<br />

<strong>Jeweller</strong>s is now back to normal way<br />

of conducting business via face to face<br />

communication. “We prepare a target list<br />

of say 200 customers every three months.<br />

Our marketing team goes to such clients<br />

personally and invites them over to our<br />

office. When clients come over at least 50<br />

per cent conversions take place, which is a<br />

fairly good number when it comes to new<br />

clients,” opines Mehta. In Zaveri Bazaar,<br />

Mumbai wholesalers come together to<br />

organize a G & J fairs. They invite clients<br />

from across India, and pay for their travel<br />

and residence at luxurious hotels and<br />

ensure that every client is attended to<br />

well during the fair. “We try to increase<br />

footfall in our offices. That helps bring in<br />

new clients,” explains Mehta. <br />

We have a large database<br />

of untapped clients,<br />

some of whom we have<br />

interacted with on a<br />

one on one basis in the<br />

past. We are focusing on<br />

building our relationships<br />

with them through<br />

regular telephonic calls,<br />

Whatsapp messages<br />

and our digital media<br />

presence. We have not<br />

participated in any virtual<br />

event till date.<br />

Roshiel Zaveri ,<br />

Wondercuts Jewels<br />

Importance of one-on-one<br />

meetings<br />

Travel is yet another mode through<br />

which manufacturers meet clients. “We<br />

send our sales team to meet clients with<br />

some samples and catalogues. Zoom calls<br />

and video calls had to be adopted during<br />

the lockdown and they worked well. But<br />

now as things are getting back to normal,<br />

we too would like meet clients in person.<br />

It works better. <strong>Jeweller</strong>y can be examined<br />

We have an exhaustive database to reach out to<br />

over telephone calls. When clients are interested<br />

we conduct zoom meetings or video calls. Digitally<br />

we aren’t as geared up to conduct business online.<br />

Virtual shows are no good in getting new clients<br />

Abhishek Raniwala, Raniwala 1881<br />

We send our sales team<br />

to meet clients with some<br />

samples and catalogues.<br />

Zoom calls and video calls<br />

had to be adopted during<br />

the lockdown and they<br />

worked well. But now as<br />

things are getting back to<br />

normal, we too would like<br />

meet clients in person.<br />

Amish Kothari,<br />

Rosentiques Fine <strong>Jeweller</strong>y<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 45


Amethyst<br />

Amethyst is the purple variety of the mineral<br />

species quartz. Admired for millennia, amethyst<br />

has a colourful lore: It was once thought to prevent<br />

drunkenness, keep the wearer clear-headed and<br />

quick-witted in battle and business affairs, and calm<br />

lovers overrun by passion.<br />

Colour<br />

The finest amethyst colour is a strong reddish purple<br />

or purple, without any noticeable colour zoning when<br />

looking at the stone from the top. Purple hues that<br />

are too light, too dark or brownish are less desirable.<br />

Clarity<br />

darken pale amethyst. Also know that lab-created<br />

amethyst is sold. The GIA Laboratory can determine<br />

if a gem’s origin is natural or synthetic.<br />

Sources<br />

Russia was the major amethyst source until the 19th<br />

century, until a huge amethyst deposit was found in<br />

Brazil. The once scarce purple gem was suddenly<br />

in abundance. Today, the two major sources for<br />

amethyst are Africa and South America.<br />

To learn more about amethyst and other popular<br />

gemstones visit GIA.edu/gem-encyclopedia<br />

Most of the faceted amethyst in the market is “eye<br />

clean,” meaning it lacks eye-visible inclusions. Gem<br />

professionals overlook minor inclusions when the<br />

gem is richly coloured and otherwise high quality.<br />

Treatments<br />

Heat treatment is the most common technique<br />

to improve the colour of natural amethyst. Heat<br />

treatment can lighten the colour of very dark<br />

amethyst to make it more attractive, but it cannot<br />

Image Courtesy of: Marya Dabrowski<br />

This article is provided by GIA (Gemological Institute of America ® ).<br />

GIA.edu<br />

Learn More About GIA Education Programmes and Laboratory Services in India<br />

GIAindia.in Email: labindia@gia.edu Email: eduindia@gia.edu<br />

©GIA 2019. GIA® and Gemological Institute of America® are registered trademarks of Gemological Institute of America, Inc.<br />

46 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER<br />

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2/22/2019 3:43:30 PM


In focus<br />

Mughal inspired<br />

parrot necklace,<br />

Sparsh <strong>Jeweller</strong>s<br />

Parrot earrings from Pero<br />

collection, Caratlane<br />

Tropical pierced parrot<br />

earrings, Swarovski<br />

Parrot Motif<br />

Colourful GraCe<br />

Parrot has been an intrinsic symbol in <strong>Indian</strong> culture.<br />

The beauty of this gracious bird has been captured<br />

beautifully by many an artist. <strong>Jeweller</strong>s too have<br />

looked at this bird for inspiration<br />

White ring-neck parrot cocktail ring<br />

in 18kt gold, Studio Rêves<br />

Arara parrot earrings<br />

set with diamonds and<br />

yellow and blue sapphires,<br />

Amsterdam Sauer<br />

Les Oiseaux<br />

Libérés<br />

earrings, Cartier<br />

Pavè diamond ring set in<br />

14Kt yellow gold and silver,<br />

Sanjay Kasliwal<br />

Gold, ruby and diamond<br />

‘parrot’ bangle-bracelet<br />

Gold parrot cuff,<br />

Ahilya Jewels<br />

Sterling<br />

silver<br />

pendant,<br />

Thomas<br />

Sabo<br />

Vibrant parrot ring, Caratlane<br />

48 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


In focus<br />

Signature cut<br />

lotus ruby studded<br />

diamonds and<br />

pearls necklace set,<br />

Amrapali<br />

Kaliyana lotus 18K yellow<br />

gold, labradorite, and diamond<br />

pendant necklace, Amrapali<br />

Lotus petal 18K yellow<br />

gold diamond earrings,<br />

Madhuri Parson<br />

Lotus Motif<br />

A Flower like<br />

No other<br />

The divine grace of this beautiful flower has<br />

been inspiring artists across the world for<br />

many centuries. Here are some of our favourite<br />

interpretations of this beautiful flower<br />

Lotus inspired ring, Sparsh <strong>Jeweller</strong>s<br />

Sky blue lotus earrings with<br />

aquamarine, Munnu the Gem Palace<br />

Lotus chandbalis, Noor Fares<br />

Glorious lotus drop earrings, Caratlane<br />

Fares lotus diamond earrings, Jaipur Gems<br />

Emerald lotus earrings, NAC <strong>Jeweller</strong>s<br />

Lotus enamel ring, Tanishq<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 49


In focus<br />

Platinum Necklace<br />

from Evara<br />

Platinum Love Bands by<br />

Platinum Days of Love<br />

Trillium platinum<br />

ring, SVTM Jewels<br />

Platinum<br />

bracelet, Prince<br />

<strong>Jeweller</strong>y<br />

Platinum <strong>Jeweller</strong>y<br />

Platinum<br />

Perfection<br />

Understated yet classy, platinum<br />

jewellery is all the rage now. What<br />

with soaring gold prices, people are<br />

increasingly inclined to investing in<br />

delicate platinum jewellery<br />

Platinum Bracelet from Evara<br />

Arrow trible platinum bracelet,<br />

Senco Gold and Diamonds<br />

Infinity ring in platinum set<br />

with diamonds, Jewelove<br />

Platinum soundwave print<br />

couple rings, Augrav<br />

Ginko leaf<br />

bracelet, VBJ<br />

Platinum love bands,<br />

Platinum Days of Love<br />

Tristan platinum<br />

kada, PNG <strong>Jeweller</strong>s<br />

50 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


In focus<br />

Traditional<br />

Maharashtrian bridal<br />

necklace, Malabar Gold<br />

and Diamonds<br />

Traditional Maharashtrian gold bangle set,<br />

Govind Dande & Sons<br />

Regional Bridal Series - Maharashtra<br />

ElEgancE PErsonifiEd<br />

Draped in rich 9-yard Paithani sari, a Maharashtrian bride looks resplendent<br />

in gold, with traditional pieces handcrafted to perfection. From Kohlapuri Saj,<br />

Thushi necklace to nath & Laxmi Haar, you would be hard pressed to find<br />

Maharashtrian brides decked without these pieces<br />

Shaahi haar, Tanishq<br />

Traditional Maharashtrian earrings,<br />

Malabar Gold and Diamonds<br />

Maharashtrian<br />

banu nath,<br />

PNG <strong>Jeweller</strong>s<br />

Traditional thushi,<br />

Waman Hari Pethe<br />

Putli chapla haar,<br />

Waman Hari Pete<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 51


Designscape<br />

Garden of<br />

enchantments<br />

necklace - <strong>IJ</strong><br />

Awards Nominee<br />

Yashasvi Saraf<br />

Inverted emerald earrings<br />

Crafting BriLLianCE<br />

Born into a family of jewellers, Yashasvi’s penchant towards gemstones<br />

and jewellery was natural. She breathes her imagination into every single<br />

piece, ensuring every single one of them are unique and never-seenbefore.<br />

Brand Yashasvi’s pieces are fit for collectors, who believe in<br />

keeping in their possession priceless valuables that transcend time<br />

54 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Yashasvi Saraf is a third generation<br />

jeweller. She has grown up around<br />

jewellery, gems being sorted<br />

and designers sketching all day. With a<br />

background in finance and accounting,<br />

her early stint in making jewellery sketches<br />

and playing around with gemstones<br />

eventually led her towards jewellery<br />

designing. “Even though I had the entire<br />

world of finance to grow further in, my<br />

heart had already set its place in the world<br />

of gems and jewels,” says Yashasvi.<br />

Yashasvi remembers being given<br />

packets of pearls and rubies to count,<br />

totally oblivious of the fact that this was<br />

totally going to be her calling! All those<br />

sights of my dad crafting jewels and my<br />

mom grading gems and client dealings<br />

have really shaped my love for jewels and<br />

made me a design aesthete.”<br />

She has never been a commercial<br />

jewellery creator. “I have always been<br />

a couturier at heart. I don’t just keep<br />

churning designs and never believed<br />

that I can make luxury pieces if I just<br />

keep creating in bulk. So, when I give<br />

design direction to my artists or when<br />

I’m designing, I make concepts from the<br />

point of view of the discerning audience.<br />

So every piece right from ideation to<br />

completion is made one-of-a-kind.” She<br />

is deeply influenced by Flora and Fauna<br />

and Abstract Art, so in one piece you<br />

could find an elephant and in another you<br />

might find a three dimensional work with<br />

a rare Burma ruby suspended somewhere<br />

in it. “I believe in creating legacy jewels.<br />

So, if someone is wearing my jewel even<br />

50 years down the line, it still remains a<br />

classic and one can make out that this is a<br />

piece of Yashasvi!”<br />

She has strived to break the shackles<br />

of traditional jewellery making.“I’ve<br />

Skylark ring - Winner, Couture <strong>Jeweller</strong>y<br />

Under Rs 5 Lakhs (<strong>IJ</strong> Awards 2020)<br />

Elephants in forest bracelet - Winner, Gold<br />

<strong>Jeweller</strong>y under 5 Lakhs (<strong>IJ</strong> Awards 2017)<br />

believed and strongly stuck to the rule of<br />

creating jewels that are not ordinary, that<br />

have their own identity and not something<br />

that already exists somewhere.” Unseen,<br />

new and independent of influences are<br />

what her jewels offer.<br />

She has almost 30 new concepts in<br />

queue for the spring, the latest one that’s<br />

about to finish is a gorgeous garden of<br />

enchantments neckpiece. “It’s a stunning<br />

neckpiece with small handcrafted<br />

elephants, bundles of twigs, scatter of<br />

leaves, bunches of Basra pearls making<br />

small buds, small fruit hangings almost<br />

as if you’re in a dreamy spring setting,<br />

watching the play of nature.<br />

Yashasvi draws inspiration from art,<br />

nature, structures and so many things<br />

could inspire her on a daily basis. She<br />

makes a note of an idea the moment it<br />

strikes and then briefs her design team<br />

about it. The concept is then traditionally<br />

handmade on paper with every angle<br />

and setting drawn in detail. She then<br />

sits with her craftsmen who follow the<br />

sketch to the T. The gems and stones are<br />

then sourced accordingly or are cut as per<br />

the design. “We ensure strict grading of<br />

our gems and diamonds to provide the<br />

finest we can offer for the price points set.<br />

At every stage of manufacturing, I look<br />

into the progress and I do the ultimate<br />

final layout of the jewellery piece when<br />

it is on wax for sample structure. Once<br />

I approve it goes into final making and<br />

we never hurry the process of finishing .<br />

I personally ensure I keep wearing them<br />

to check their fittings, their fall, whether<br />

it will complement the person wearing it,<br />

to ensure that if I were a buyer, I would<br />

definitely buy that piece.”<br />

Her bird ring won the award under<br />

Couture <strong>Jeweller</strong>y under Rs 5 Lakhs<br />

category. On her holiday, she was at a<br />

park surrounded by a plethora of birds<br />

perched on branches and that just struck<br />

a chord in her heart and it didn’t leave her<br />

mind. “The next thing I did was take out<br />

my iPad and immediately drew a rough<br />

sketch of the bird. Now, the question was<br />

in what form should we use this bird. So<br />

what I found to be the best option was<br />

to form a ring. So now the challenge was<br />

to craft it in a manner that it captures the<br />

bird in its most organic form and then<br />

we did a number of sketches to set the<br />

bird and finally after days of toiling we<br />

completed our sketch. Instead of setting a<br />

branch we decided to make it look very<br />

vintage and organic, and we perched the<br />

lark on a bed of gold coin.”<br />

Yashasvi loves working with emeralds, it<br />

is something about the colour and intensity<br />

that just instantly makes her so happy! She<br />

also loves pearls. “Most of my gold jewels<br />

will have thousands of seed sized natural<br />

pearls scattered everywhere.” Her design<br />

studio is busy crafting some magnificent<br />

gold legacy pieces like perfume bottles<br />

and vermillion cases. Also in the pipeline<br />

are some resplendent jewels coming up<br />

with rare carved gemstones collected over<br />

years. A beautiful rare Columbian parrot<br />

is being meticulously crafted to go into a<br />

sautoir neckpiece. “We are also currently<br />

working on creating a range of our<br />

signature artistic jewels in lighter range<br />

which is playful, easy to carry and at the<br />

same time works like a statement piece.”<br />

When she is not in her studio, sketching<br />

or toying around with gemstones, she will<br />

be probably be on the Gram! “I am an<br />

avid reader and an Instagram junkie. You<br />

will find me either with a new book or<br />

surfing art, updating myself with new<br />

creations, designers and trends, I love to<br />

keep myself updated with the happenings<br />

in the world of luxury. I also love to<br />

travel. I believe travelling broadens our<br />

horizon. Whether it is visiting Historic<br />

places or Nature trails, there is inspiration<br />

everywhere.”<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 55


Special Feature<br />

10th Edition of JJS <strong>IJ</strong> <strong>Jeweller</strong>s Choice Design<br />

Awards Powered by GIA<br />

<strong>IJ</strong> AwArds Top desIgns<br />

In A grAnd VIrTuAl<br />

AwArd Ceremony<br />

22 winners were awarded for their jewellery across 20<br />

categories. The virtual award recorded over 2000 viewers<br />

across the micro site and social media channels<br />

58 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Hosts for the evening: Siddharth Kannan & Sonam Chabbra<br />

Sriram Natarajan, Managing Director, GIA India presenting the<br />

award for Couture <strong>Jeweller</strong>y under Rs 5 Lakhs<br />

The 10th edition of JJS <strong>IJ</strong> <strong>Jeweller</strong>s<br />

Choice Design Awards Powered by<br />

GIA happened virtually on the eve<br />

of 27 <strong>December</strong> 2020. The show recorded<br />

a staggering 2000 viewers across its micro<br />

site and all the social media channels.<br />

The evening was hosted by Siddharth<br />

Kannan & Sonam Chabbra, both wellknown<br />

emcees. 22 winners were awarded<br />

for their spectacular designs across 20<br />

broad categories. This year, Minimalist<br />

<strong>Jeweller</strong>y and Pantone Colour of the<br />

Year (Classic Blue) were included as new<br />

categories.<br />

Celebrity stars Bhumi Pednekar and<br />

Arjun Kapoor added charisma and charm<br />

to the entire event, while awarding<br />

the deserving winners. An exciting<br />

Rajiv Jain, Secretary JJS presenting the award for Diamond<br />

<strong>Jeweller</strong>y under Rs 5 Lakhs<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 59


Special Feature<br />

Ghanshyam Dholakia, Founder & MD & Parag Shah, Director of HK Jewels Pvt Ltd, presenting the award for<br />

Diamond <strong>Jeweller</strong>y over Rs 5 Lakhs<br />

Uday Chinai, Chairman BVC presenting the award for Heritage<br />

<strong>Jeweller</strong>y under Rs 5 Lakhs<br />

Celebrity presenter Bhumi Pednekar presenting awards<br />

Celebrity presenter Arjun Kapoor presenting awards<br />

Bollywood Quiz added a much needed<br />

fun quotient to the whole event.<br />

Speaking on the Virtual Awards, Arpit<br />

Kala, Associate Publisher, <strong>Indian</strong> <strong>Jeweller</strong><br />

magazine said, “All manufacturing<br />

processes were at a halt due to the<br />

lockdown but this didn’t stop some genius<br />

minds to focus on innovations in designs.<br />

So we thought why not get these designs<br />

to actual pieces and the only motivating<br />

factor was to organize a competition, get<br />

a grand jury to do their bit and bring out<br />

the best in creativity and innovation in<br />

design. It’s our 10th edition so we had to<br />

do something different & unusual & so<br />

far we’ve done a great job.”<br />

The Grand Jury Meet for the same<br />

was held on <strong>December</strong> 10, 2020. The<br />

panel consisted of experts from gems and<br />

jewellery, social media, fashion and styling,<br />

design, and beyond, ensuring that each<br />

piece of jewellery is viewed from different<br />

perspectives. The virtual try-on partner<br />

during the Grand Jury was mirrAR by<br />

Styledotme. The jury panel included: Bina<br />

Goenka, Founder & CEO, Bina Goenka;<br />

Eshaa Amiin, Celebrity Stylist; Pratiksha<br />

Prashant, CEO, Kishandas & Co; Shweta<br />

Kaushik, CEO & Founder, SKID Interior<br />

Designing firm; Richa Goyal Sikri,<br />

Gemmologist & Story Teller; Rajiv Jain,<br />

Secretary Jaipur <strong>Jeweller</strong>y Show; Apoorva<br />

Deshingkar, Senior Director Sales and<br />

Business Development, GIA India; Meha<br />

Bhargava, Founder & CEO, Styl Inc,<br />

Wedding Stylists and Personal Shoppers;<br />

Harpreet Suri, Global <strong>Indian</strong> Influencer,<br />

60 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


#<strong>IJ</strong>AwArds2020<br />

Winner<br />

2020<br />

Alok Kala, Publisher,<br />

<strong>Indian</strong> <strong>Jeweller</strong> Magazine<br />

Sonam Modi, Co-Founder & Head<br />

Designer at SVA by Sonam & Paras Modi<br />

and Renu Oberoi, Creative Director,<br />

Renu Oberoi Luxury Fine <strong>Jeweller</strong>y.<br />

This year, the awards initiative had<br />

received over 500 entries from 24 cities<br />

all across India of which 104 entries<br />

from 20 categories were shortlisted.<br />

Each and every entry was unique and<br />

presented really well by zooming in on<br />

still photographs from every angle and<br />

an accompanying video which displayed<br />

every jewellery in a 360 degree angle.<br />

Plus with the help of AR-enabled virtual<br />

try-ons helped the jury members see<br />

how these pieces actually looked on an<br />

individual.<br />

Powered by GIA, the <strong>IJ</strong> Awards was<br />

presented by JJS. The other partners<br />

include: Hari Krishna Group as the<br />

Diamond <strong>Jeweller</strong>y category partner,<br />

BVC as the logistics partner and Diamond<br />

World magazine as the Media Partner. <br />

1 Coloured Stone <strong>Jeweller</strong>y Under Rs. 5,00,000<br />

Atelo Square, Mumbai<br />

2 Coloured Stone <strong>Jeweller</strong>y Over Rs. 5,00,000<br />

Emerald Jewel Industry, Coimbatore<br />

3 Diamond <strong>Jeweller</strong>y Under Rs. 5,00,000<br />

Umrao Jewels, Mumbai<br />

4 Diamond <strong>Jeweller</strong>y Over Rs. 5,00,000<br />

Studio Rêves, Mumbai<br />

5 Couture <strong>Jeweller</strong>y Under Rs. 5,00,000<br />

Sanskriti Jewels, Mumbai<br />

Yashasvi, Kolkata<br />

6 Couture <strong>Jeweller</strong>y Over Rs. 5,00,000<br />

Awesome Sparklers by Priti Bhatia, Surat<br />

7 Heritage <strong>Jeweller</strong>y Under Rs. 5,00,000<br />

Jaipur Ratna by Anuj Gems & <strong>Jeweller</strong>y, Jaipur<br />

8 Heritage <strong>Jeweller</strong>y Over Rs. 5,00,000<br />

Sparsh <strong>Jeweller</strong>s, Mumbai<br />

9 Best Cut Gemstone Under 10 carat<br />

YS18, Indore<br />

10 Best Cut Gemstone Between 10-20 Carats<br />

Sanskriti Jewels, Mumbai<br />

11 Temple <strong>Jeweller</strong>y of the year<br />

GRT <strong>Jeweller</strong>s, Chennai<br />

12 Accessory <strong>Jeweller</strong>y of the Year<br />

Kirtilals, Coimbatore<br />

13 Pantone Color of the Year 2020 - Classic Blue<br />

Khanna <strong>Jeweller</strong>s, New Delhi<br />

14 Minimalist <strong>Jeweller</strong>y<br />

Kalajee <strong>Jeweller</strong>y, Jaipur<br />

15 Statement <strong>Jeweller</strong>y<br />

Neha Lulla <strong>Jeweller</strong>y, Mumbai<br />

16 Best Ring Design<br />

Kalasha Fine Jewels, Hyderabad<br />

17 Best Bracelet Design<br />

Kirtilals, Coimbatore<br />

18 Best Earring Design<br />

Abaran Timeless <strong>Jeweller</strong>y, Bengaluru<br />

19 Best Necklace Design<br />

Pavit Gujral Designs, Chandigarh<br />

C. Krishniah Chetty & Sons, Bengaluru<br />

20 Best Bridal Design<br />

Birdhichand Ghanshyamdas <strong>Jeweller</strong>s, Jaipur<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 61


Special Feature<br />

Accessory of the Year -<br />

Kirtilals, Coimbatore<br />

Winning JeWellery pics<br />

Best Bracelet Design -<br />

Kirtilals, Coimbatore<br />

Best Bridal Design<br />

- Birdhichand<br />

Ghanshyamdas <strong>Jeweller</strong>s,<br />

Jaipur<br />

Best Cut Gemstone<br />

between 10-20 cts -<br />

Sanskriti Jewels, Mumbai<br />

Best Cut Gemstone under<br />

10cts - YS18, Indore<br />

Best Earring Design -<br />

Abaran Timeless <strong>Jeweller</strong>y,<br />

Bengaluru<br />

Best Necklace Design<br />

- Pavit Gujral Designs,<br />

Chandigarh<br />

Best Necklace Design - C. Krishniah<br />

Chetty & Sons, Bengaluru<br />

Best Ring Design - Kalasha<br />

Fine Jewels, Hyderabad<br />

Coloured Stone <strong>Jeweller</strong>y<br />

over Rs 5 Lakhs - Emerald<br />

Jewel Industry, Coimbatore<br />

62 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Coloured Stone<br />

<strong>Jeweller</strong>y under Rs 5<br />

Lakhs - Atelo Square<br />

LLP, Mumbai<br />

Couture <strong>Jeweller</strong>y over Rs 5 Lakhs -<br />

Awesome Sparklers by Priti Bhatia, Surat<br />

Couture <strong>Jeweller</strong>y<br />

under Rs 5 Lakhs<br />

- Sanskriti Jewels,<br />

Mumbai<br />

Couture <strong>Jeweller</strong>y under Rs 5<br />

Lakhs - Yashasvi, Kolkata<br />

Diamond <strong>Jeweller</strong>y under Rs 5 Lakhs<br />

- Umrao Jewels, Mumbai<br />

Diamond <strong>Jeweller</strong>y over<br />

Rs 5 Lakhs - Studio<br />

Rêves, Mumbai<br />

Heritage <strong>Jeweller</strong>y over<br />

Rs 5 Lakhs - Sparsh<br />

<strong>Jeweller</strong>s, Mumbai<br />

Heritage<br />

<strong>Jeweller</strong>y under<br />

Rs 5 Lakhs<br />

-Jaipur Ratna by<br />

Anuj Gems<br />

Minimalist<br />

<strong>Jeweller</strong>y of the<br />

Year - Kalajee<br />

<strong>Jeweller</strong>y, Jaipur<br />

Pantone Colour fo the Year 2020, Classic Blue -<br />

Khanna <strong>Jeweller</strong>s, New Delhi<br />

Statement <strong>Jeweller</strong>y of the Year<br />

- Neha Lulla <strong>Jeweller</strong>y, Mumbai.<br />

Temple <strong>Jeweller</strong>y of the Year -<br />

GRT <strong>Jeweller</strong>s, Chennai<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 63


Special Feature<br />

HALL OF FAME - WINNERS OF 2020<br />

Anuj & Raghav Khandelwal, Jaipur<br />

Ratna by Anuj Gems & <strong>Jeweller</strong>y, Jaipur<br />

Dr. Nawal Agarwal, Birdhichand<br />

Ghanshyamdas <strong>Jeweller</strong>s, Jaipur<br />

Hema & Suken Shah, Sparsh <strong>Jeweller</strong>s,<br />

Mumbai<br />

Anuj Shah, Umrao Jewels, Mumbai<br />

Anand Ananthapadmanabhan,<br />

GRT <strong>Jeweller</strong>s, Chennai<br />

K. Srinivasan, Emerald Jewel Industry,<br />

Coimbatore<br />

Neha Lulla, Neha Lulla <strong>Jeweller</strong>y,<br />

Mumbai<br />

Nidhi & Karan Garodia, Sanskriti Jewels,<br />

Mumbai<br />

Niraj Menda, Studio Rêves, Mumbai<br />

64 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Priti Bhatia, Awesome Sparklers by Priti<br />

Bhatia, Surat<br />

Suraj Shantakumar, Kirtilals,<br />

Coimbatore<br />

Vijay Khanna, Khanna <strong>Jeweller</strong>s, New Delhi<br />

Vinod Hayagriv, C. Krishniah Chetty &<br />

Sons, Bengaluru<br />

Yashasvi Saraf, Yashasvi, Kolkata<br />

Yogendra & Sudeep Sethi, YS18, Indore<br />

Abhishek Chanda, Kalasha Fine Jewels,<br />

Hyderabad<br />

Naman Kala, Kalajee <strong>Jeweller</strong>y, Jaipur<br />

Pratap Kamath, Abaran Timeless<br />

<strong>Jeweller</strong>y, Bengaluru<br />

Pavit Gujral,<br />

Pavit Gujral<br />

Designs,<br />

Chandigarh<br />

Yash & Anushi Mehta, Atelo Square, Mumbai<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 65


Show RepoRt<br />

I<strong>IJ</strong>S Virtual 2.0<br />

The VirTual<br />

SucceSS conTinueS<br />

I<strong>IJ</strong>S Virtual 2.0 was successful and ushered in the New Year on a<br />

grand note and promises good days ahead for the whole <strong>Indian</strong><br />

economy along with a strong positive growth in the G & J industry<br />

66 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Colin Shah, Chairman, GJEPC<br />

Shailesh Sangani, Convenor, National Exhibitions<br />

After the success of the first edition<br />

of India International <strong>Jeweller</strong>y<br />

Show (I<strong>IJ</strong>S) Virtual in October<br />

2020, the Gem and <strong>Jeweller</strong>y Export<br />

Promotion Council inaugurated today<br />

the second edition of I<strong>IJ</strong>S Virtual 2.0<br />

powered by GIA in the presence of<br />

Colin Shah, Chairman, GJEPC; Vipul<br />

Shah, Vice Chairman, GJEPC; Shailesh<br />

Sangani, Convener, National Exhibitions;<br />

Sabyasachi Ray, ED, GJEPC amongst<br />

others. The show was held from 8th to<br />

12th <strong>January</strong> <strong>2021</strong>.<br />

Sabyasachi Ray, Executive Director, GJEPC<br />

Vipul Shah, Vice Chairman, GJEPC<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 67


Show RepoRt<br />

The show had dedicated five halls<br />

each for Traditional Gold <strong>Jeweller</strong>y;<br />

Gold <strong>Jeweller</strong>y (Mass); Diamond/Colour<br />

Gemstone <strong>Jeweller</strong>y; Couture/Bridal<br />

<strong>Jeweller</strong>y; Loose colour Gemstone/<br />

Silver jewellery /Machinery & Allied.<br />

There were 250 exhibitors and 8000+<br />

registered buyers including international<br />

buyers from the US, UK, UAE, Singapore,<br />

Bangladesh, Nepal, Hong Kong, Belgium,<br />

Sri Lanka, Thailand, etc. More than 15000<br />

meetings were held over the five days of<br />

the show.<br />

Addressing the trade during the<br />

inaugural ceremony Colin Shah,<br />

Chairman, GJEPC, had said, “The first<br />

edition of I<strong>IJ</strong>S Virtual saw a record<br />

10000+ visitors and we reported a<br />

business turnover of around Rs 1000<br />

Crore. This surely has set a benchmark<br />

for us and our expectations from the<br />

second edition are high and we expect<br />

it to surpass the business generated in<br />

the first edition.” He added, “The New<br />

Year has brought in good news on many<br />

fronts - several vaccines are making their<br />

way across the globe and have already<br />

started saving lives. On the business front,<br />

demand for gems and jewellery picking<br />

up in all major export markets. <strong>Jeweller</strong>y<br />

was the highest selling luxury product<br />

in China in 2020 and the Thanksgiving<br />

Day spending in the US rose by nearly<br />

22% year-over-year to $5.1 billion,<br />

hitting a new record, -- which goes to<br />

prove that jewellery is strongly linked<br />

to the emotional connect of buyers. It’s<br />

good to see that India’s exports of gem<br />

and jewellery back to pre-covid levels in<br />

November and <strong>December</strong>. I am sure that<br />

couple of months down the line, we will<br />

see more stable economic activities across<br />

the world which will further boost the<br />

gem and jewellery sector’s growth.”<br />

Vipul Shah, Vice Chairman, GJEPC had<br />

said, “The demand from members for a<br />

second edition in quick succession speaks<br />

volumes about the I<strong>IJ</strong>S brand’s popularity<br />

and influence among industry members.<br />

I<strong>IJ</strong>S Virtual 2.0 will carry forward the<br />

68 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


saliEnt fEaturEs<br />

of iiJs Virtual 2.0<br />

• Enhanced Exhibitor<br />

Product Catalogues<br />

• Live Chat & Video<br />

Conferencing<br />

• Enhanced Product and<br />

company Search facility<br />

• Live Knowledge Sessions<br />

with industry experts<br />

• OTP at both email and<br />

cellphone number<br />

• Enhanced Video<br />

Conferencing interface<br />

• Smart Notification on<br />

System & Mobile Device<br />

positive vibe of the first edition, which<br />

transacted around Rs. 1,000 crore-worth<br />

of business.”<br />

Shailesh Sangani, Convener, Exhibition<br />

(National) had said, “The Council has<br />

assimilated a wealth of learnings based<br />

on the feedback of exhibitors and visitors<br />

from the first edition of I<strong>IJ</strong>S Virtual which<br />

was useful in enhancing every aspect of<br />

the second edition. We have introduced<br />

a host of exciting aspects to give you an<br />

experience like never before! Superior<br />

search engine, on-booth chat facility,<br />

product catalogue with a magnifying<br />

feature, digital organiser which tracks<br />

your meetings and notes, interactive<br />

knowledge forums, daily notification on<br />

Whatsapp for your appointments, and<br />

much more.” <br />

Exhibitor QuotEs<br />

I<strong>IJ</strong>S Virtual 2.0 brought in good orders for the<br />

festive season. We got number of enquiries for<br />

bridal jewellery and jadau jewellery in particular.<br />

Over 100 visitors came each day and bookings<br />

happened. I<strong>IJ</strong>S Virtual 2.0 had a better search<br />

engine and chat facility therefore we are happy to<br />

have been a part of this show.<br />

Sunil Agrawal, Sunil <strong>Jeweller</strong>s<br />

I<strong>IJ</strong>S Virtual 2.0 has been a grand effort by GJEPC.<br />

The industry was already doing well from<br />

Dussehra, Diwali and the winter wedding<br />

season. The timing of this show was great.<br />

It flagged off the upcoming summer wedding<br />

season and auspicious times which begin with<br />

Akshay Tritya and other festive times across the country. All the<br />

same, it was a relatively slower show as markets have opened<br />

up and people believe in doing transactions offline, rather than<br />

online.<br />

Rajesh Jain, Gurjar Gems Pvt Ltd<br />

Virtual selling has been accepted by most of our<br />

buyers. It’s the way going ahead. Most important<br />

clients can sit with their teams and select as<br />

per their requirements on the counter. It helps<br />

them eliminate wrong selection and be surer<br />

of their purchases. For us it is also saving a lot of<br />

money that was spent on marketing and we feel it’s a<br />

win-win situation for both buyers and sellers.<br />

Suken Shah, Sparsh <strong>Jeweller</strong>s<br />

I<strong>IJ</strong>S Virtual 2.0 has been the most awaited show.<br />

It was organised by putting in a massive effort<br />

by the GJEPC and the whole team. It surely has<br />

been much better curated than the earlier one:<br />

in terms of technology, better chat facility, better<br />

search engine and more. Number of meetings per<br />

day were also significantly more and the industry needed a<br />

good start to the New Year and I<strong>IJ</strong>S Virtual 2.0 ensured we had<br />

began on an optimistic note.<br />

Chetan Thadeshwar, Shringar House of Mangalsutra Pvt Ltd<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 69


Q&A<br />

PMLA Regulations<br />

DecoDing PMLA RuLes &<br />

ReguLAtions<br />

The recent PMLA notifications issued to the G & J industry had the<br />

G & J industry reeling under its pressure and anxiety for sometime;<br />

Rohan Shah in conversation with Colin Shah, Chairman GJEPC<br />

comes forward to clear the air<br />

70 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


Failure to report cash transaction can bring<br />

monetary penalty – which will range from<br />

Rs 10,000 to Rs 1 lakh this could be a daily<br />

charge for every offence or may vary from<br />

transaction to transaction<br />

Rohan Shah<br />

The entire jewellery industry in<br />

the country has been brought<br />

under the Prevention of Money<br />

Laundering Act (PMLA). The Ministry of<br />

Finance issued an order pointing out that<br />

the jewellery transactions from <strong>December</strong><br />

28, 2020, will come under the PMLA.<br />

The Enforcement Directorate (ED) will<br />

have the authority to conduct detailed<br />

investigation if gold or money related<br />

to gold deals is seized without proper<br />

documents. The ED has started serving<br />

circulars to the jewellery owners in this<br />

regard.<br />

There are some clarifications which<br />

have come from the government and<br />

to discuss this matter in detail especially<br />

in connection with what the recent<br />

notification means for G & J industry<br />

-- Rohan Shah joined Colin Shah,<br />

Chairman GJEPC, at the I<strong>IJ</strong>S Virtual 2.0<br />

on <strong>January</strong> 9.<br />

What is PMLA?<br />

PMLA is the Prevention of Money<br />

Laundering Act (2002) and the rules<br />

which were added in 2005. The law was<br />

primarily incorporated to confiscate illgotten<br />

money. This money usually goes<br />

into funding illegal activities from human<br />

trafficking drug trafficking to terrorism<br />

and all kinds of anti-social activities.<br />

World over, money laundering is a serious<br />

problem. Often people dealing in precious<br />

metals and precious stones are used as<br />

mediums of exchange by these money<br />

laundering racketeers. Often, without<br />

the knowledge of the businessmen as<br />

well. When large sums of money are<br />

exchanged for jewellery in cash and when<br />

the jeweller deposits this cash in his bank<br />

account the aim of money launderers is<br />

achieved. In order to avoid such activities<br />

PMLA has been instituted and jewellery<br />

businesses are brought under its ambit.<br />

Why are jewellers made a<br />

reporting agency?<br />

The government has to keep track of all<br />

gateways of money – the legal or white<br />

channels of monetary exchange – where<br />

black money can be converted into white<br />

money (or accounted money) -- one<br />

important gateway is that of the jewellery<br />

retailer. The Government notices that<br />

real estate deals, purchase of gems and<br />

jewellery are important avenues where<br />

money can be laundered and therefore<br />

the government wants to bring curbs on<br />

this activity.<br />

Which agencies watch over the<br />

PMLA regulations?<br />

There are two primary agencies:<br />

Directorate of Enforcement (ED) and<br />

Financial Intelligence Unit of India which<br />

watch over the PMLA enforcement.<br />

There is a lot of confusion<br />

whether only bullion<br />

exchanges and loose diamond<br />

businesses are covered under<br />

PMLA or are small jewellery<br />

retailers also covered under<br />

PMLA?<br />

<strong>Jeweller</strong>s are definitely are covered under<br />

PMLA – any people engaging in sale or<br />

purchase of precious stones and precious<br />

metals are covered under PMLA.<br />

What happens if small retailers<br />

are unable to comply with the<br />

regulations of PMLA?<br />

<strong>Jeweller</strong>s have to report cash transactions<br />

–the implication is that customers may be<br />

bad – not that jewellers are bad. <strong>Jeweller</strong>s<br />

have the responsibility of becoming a<br />

good reporting entity. If a jeweller fails to<br />

do his job as a reporting entity it is not<br />

the same thing as committing the offence<br />

of money laundering. Failure to report<br />

cash transaction can bring monetary<br />

penalty – which will range from Rs<br />

10,000 to Rs One lakh this could be a<br />

daily charge for every offence or may<br />

vary from transaction to transaction. The<br />

exposure for an individual jeweller today,<br />

is that if you do not comply with the role<br />

of the reporting entity -- you are liable<br />

for monetary penalty.<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 71


Q&A<br />

All cash transactions amounting to Rs 10 lakh or above within one month by<br />

one individual needs to be reported. Transactions from abroad of value above<br />

Rs 5 lakh — needs to be reported. Exchange conducted with the help of<br />

counterfeit money needs to be reported. Single or connected transactions of<br />

over Rs 10 lakh in a month needs to be reported.<br />

– passport/online (this is simple) or<br />

offline (is quite tedious)aadhar/any other<br />

officially valid mode of identification<br />

(photo ID and address proof). Under the<br />

law every reporting entity has to do this<br />

verification irrespective of value of cash<br />

transaction for every single customer.<br />

For example, if you have a customer<br />

who is a drug trafficker who has a large<br />

amount of cash – this person comes to<br />

your shop and over a period of one year<br />

conducts a transaction of Rs 20 lakhs<br />

over one year. If you have knowledge of<br />

the ill-gotten means of your customer’s<br />

wealth only then you can be booked as<br />

a money launderer. Generally you need<br />

to be concerned about your role of<br />

reporting entity.<br />

What has to be reported under<br />

PMLA?<br />

<strong>Jeweller</strong>s have the power like a banker to<br />

report suspicious transactions or persons<br />

with suspiciously high cash stashed with<br />

them. The government has not labelled<br />

jewellers as money launderers – in fact<br />

government has entrusted jewellers with<br />

the duty of reporting such transactions or<br />

people. All cash transactions amounting to<br />

Rs 10 lakh or above within one month<br />

by one individual needs to be reported.<br />

Transactions from abroad of value above<br />

Rs 5 lakh — needs to be reported.<br />

Exchange conducted with the help of<br />

counterfeit money needs to be reported.<br />

Single or connected transactions of<br />

over Rs 10 lakh in a month needs to<br />

be reported. At the same time since<br />

jewellers are already complying with the<br />

regulations prescribed by Income Tax<br />

authorities under which they ought to<br />

maintain KYC of all customers paying Rs<br />

2 lakh and above for gems and jewellery<br />

in cash. <strong>Jeweller</strong>s do not have to do<br />

anything extra under the PMLA.<br />

For instance, a buyer comes to buy<br />

a necklace or a diamond set over Rs 5<br />

lakh for cash from your store you may<br />

usually cut bills of smaller value in order<br />

to accommodate the client – but here<br />

you need to be careful as you can be<br />

held complicit to the offence of money<br />

laundering if the buyer is caught as bearer<br />

of illegal money or money earned from<br />

criminal activities. The jeweller can be<br />

held as a partner in crime.<br />

What is the due diligence?<br />

1. Maintain record of all<br />

transactions: Keep a separate record of<br />

suspicious transactions<br />

2. Maintain record of identity of<br />

your customers<br />

3. Verification of customer’s<br />

identity is important through KYC<br />

Why is KYC required for income<br />

tax for transactions only above<br />

Rs 2 lakh and for PMLA for<br />

every transaction?<br />

Income tax looks at avoiding hoarding<br />

of black money, whereas PMLA is<br />

looking for money acquired through illgotten<br />

means. Therefore it is important<br />

to maintain record of all transactions –<br />

obtain KYC for all cash transactions.<br />

Maintaining records and reporting<br />

suspicious records or of transactions above<br />

Rs ten lakh per month within 7 working<br />

days is important.<br />

How is excess stock affected?<br />

If the stock has been purchased with<br />

the help of ill-gotten wealth it can be<br />

confiscated under PMLA.<br />

What is the specific date from<br />

which PMLA declaration needs<br />

to be made?<br />

On <strong>January</strong> 15, <strong>2021</strong> this declaration<br />

needs to be made.Monthly declaration<br />

of submission needs to be made to the<br />

CBIC (Central Board of Indirect Taxes<br />

and Customs) which is the regulator for<br />

G & J industry. The regulator will specify<br />

what procedure is to be followed. As<br />

of now, CBIC has not come out with<br />

any format or procedure in which this<br />

declaration needs to be made.This gives<br />

all jewellers a leeway– as there is no clarity.<br />

At the same time, it does not mean that<br />

record should not be maintained. On the<br />

72 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


What is the specific<br />

date from which PMLA<br />

declaration needs to be<br />

made?<br />

15th of every month foreign transactions<br />

over Rs 5 lakh, cash transactions of Rs 10<br />

lakh and above in a month, or transactions<br />

where counterfeit money was found need<br />

to be reported.<br />

15th of every succeeding month –<br />

cash transactions above Rs 10 lakh<br />

(single or inter-connected) within<br />

one month<br />

<strong>Jeweller</strong>s need to maintain KYC of<br />

customers paying Rs 2 lakh and above<br />

in cash for gems and jewellery<br />

If there are any counterfeit currency<br />

notes which have been found<br />

Foreign currency used for exchange<br />

Suspicious transactions – Rule 9<br />

of PMLA mentions a whole list of<br />

suspicious transactions that need to<br />

be reported within 7 working days of<br />

such transaction taking place.<br />

If you don’t have any such transactions<br />

– you need to comply and say there<br />

have been no such transactions.<br />

What happens if a jeweller does<br />

not report a transaction of over<br />

Rs ten lakh?<br />

Every company should have a designated<br />

director or a principal officer who will<br />

represent your business – he is responsible<br />

to regularly report it. ED (Enforcement<br />

Directorate) can enforce penalty from Rs<br />

10,000 to Rs 10 lakh for non- compliance<br />

– this penalty is on a daily basis.<br />

What is the data to be maintained?<br />

You need to keep a copy of Aadhar<br />

and PAN photocopy of customer. You<br />

do not have the authority to verify the<br />

authenticity of an Aadhar card.<br />

Is KYC mandatory for all cash<br />

transactions?<br />

Taking KYC (photo identification and<br />

address proof of buyer) is important for all<br />

cash transactions amounting to Rs 2 lakh<br />

and above. This is mandatory for all cash<br />

transactions, irrespective of selling price.<br />

All of these matters are as yet open<br />

ended. CBIC also realizes that some more<br />

clarifications are needed. CBIC will look<br />

into compliance. Noncompliance may<br />

be acted upon by ED. If you have a cash<br />

transaction over Rs ten lakh you need<br />

to comply with KYC. Your report will<br />

include nature of transaction by the 15th<br />

of next month and in case of suspicious<br />

transactions you need to file KYC within<br />

seven working days. Buyer’s Aadhar card<br />

and PAN or any equivalent document of<br />

proof identity of your buyer needs to be<br />

submitted. <br />

15th of every<br />

succeeding month<br />

– cash transactions<br />

above Rs 10 lakh<br />

(single or interconnected)<br />

within one<br />

month<br />

<strong>Jeweller</strong>s need<br />

to maintain KYC of<br />

customers paying Rs 2<br />

lakh and above in cash<br />

for gems and jewellery<br />

If there are any<br />

counterfeit currency<br />

notes which have been<br />

found<br />

Foreign currency<br />

used for exchange<br />

Suspicious<br />

transactions – Rule 9<br />

of PMLA mentions a<br />

whole list of suspicious<br />

transactions that need<br />

to be reported within 7<br />

working days of such<br />

transaction taking<br />

place.<br />

If you don’t have<br />

any such transactions<br />

– you need to<br />

comply and say there<br />

have been no such<br />

transactions.<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 73


ColleCtion FoCus<br />

strings of Desire by uma ornaments<br />

Versatile,<br />

Understated &<br />

Classy - all in<br />

One<br />

‘stRinGs oF DesiRe’ beckon the<br />

classiest of connoisseurs from<br />

across the world.<br />

Sumit Kamalia of Uma Ornaments<br />

overrides all his past collections with<br />

this one<br />

The high flying modern woman<br />

wants everything from home and<br />

hearth to top level corporate life.<br />

She wants to rule hearts and board rooms<br />

across the world, all at once. She is well<br />

equipped to realise her dreams as well.<br />

Uma Ornaments is a name which<br />

resonates with this never-say-die spirit of<br />

the contemporary woman. Rising above<br />

all inhibitions their ornaments too are<br />

ready to be adorned by the best of the<br />

best. Their jewellery is eclectic, edgy and<br />

light weight - everything today’s women<br />

desire in jewellery.<br />

Uma Ornaments’ one of the most<br />

sought after manufacturers of diamond<br />

jewellery, latest collection, ‘Strings of<br />

Desire’ is conceptualised keeping in mind<br />

today’s woman, who dons many avatars,<br />

from taking care of her family to rocking<br />

at boardroom meetings and letting her<br />

hair down at funky parties.<br />

Sumit Kamalia is a connoisseur<br />

of exquisite jewellery and excels at<br />

74 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


producing quality ornaments. He<br />

exhibits an intuitive understanding the<br />

pulse of his buyers and has a good grasp<br />

of international trends and what women<br />

want when it comes to diamond<br />

jewellery. This collection has it all.<br />

Comfort has become crucial, jewellery<br />

that is trendy, light to carry and befits<br />

all kinds of attire is the most soughtafter<br />

especially as masks and gloves too<br />

have become an integral part of the post<br />

COVID-19 world. <strong>Jeweller</strong>y from Uma<br />

Ornaments is light, versatile and truly<br />

comfortable to adorn and pieces from<br />

this collection can be worn with any<br />

kind of outfit - from <strong>Indian</strong> to Western.<br />

Purity is of essence when it comes to<br />

fine jewellery. These ornaments are set<br />

in 18kt and 14kt gold and studded with<br />

best quality diamonds (From HI SI to<br />

EF VVS), as per clients request.<br />

In a post pandemic world which is<br />

ridden with budgets even when it comes<br />

to weddings, this collection is perfect<br />

for brides who are looking to wear<br />

understated yet classy pieces. It sets the<br />

mood and tone for a perfect wedding<br />

which is at once memorable and creates<br />

moments of beauty and elegance.<br />

At Uma ornaments they pay extra<br />

attention to the fact that these classiest<br />

pieces of jewellery are crafted with<br />

utmost care and accuracy, in addition<br />

to aesthetics. Quality, precision and<br />

using the choicest of materials are tenets<br />

based on which each and every piece of<br />

jewellery is crafted.<br />

Speaking about this collection,<br />

Sumit Kamalia says, “Beauty and high<br />

fashion go hand in hand, while crafting<br />

this unique collection we have taken<br />

inspiration from choicest of fashionistas<br />

from across the world. We have been<br />

alert to the needs of women who are<br />

now vying to be best in the world<br />

when it comes to aesthetics in attire and<br />

accessories.”<br />

At Uma Ornaments, Kamalia has<br />

worked hard and with passion to bring<br />

out the very best in terms of design and<br />

style. Extra attention has been given to<br />

make their jewellery stand out from<br />

a range of jewellery from all over the<br />

world. It’s here that Kamalia has mastered<br />

the art of being at once sublime and<br />

opulent. If you are looking for the very<br />

best for your consumers you need to<br />

park at Uma Ornaments. <br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 75


Company FoCus<br />

Geeta Shyam <strong>Jeweller</strong>s<br />

Of Resplendence<br />

& Optimism<br />

Jaipur-based Geeta Shyam <strong>Jeweller</strong>s and its legacy of coloured<br />

stone and diamond studded polki, jadau and kundan jewellery is<br />

a class of its own – reminding one of the bygone era when kings<br />

and queens were bedecked with fine jewellery. Founder<br />

Praveen Agarwal shares some insights<br />

Praveen Agarwal, Founder, Geeta<br />

Shyam <strong>Jeweller</strong>s<br />

The pink city – Jaipur is home to<br />

some breathtaking palaces and its<br />

royal heritage has a long history of<br />

jewellery donned by some of the topmost<br />

monarchs in India. Here one can witness<br />

modernity blending seamlessly with<br />

tradition and ethnicity like perhaps in no<br />

other city in India. The richness of this<br />

town is visible in its spaces, palatial houses,<br />

royal lifestyle and more.<br />

Nestled in this quaint capital city of<br />

Rajasthan is Geeta Shyam <strong>Jeweller</strong>s<br />

founded by Praveen Agarwal a visionary,<br />

aesthete at heart coupled with his keen<br />

business acumen, he has time and again<br />

brought out a commendable collection of<br />

bridal – polki, jadau and kundan jewellery<br />

with the contemporary touch.<br />

At Geeta Shyam <strong>Jeweller</strong>s (these<br />

were names of his mother and father<br />

respectively) they have manufactured<br />

several top of the line products in bridal<br />

jewellery. Bespoke and uniquely charming,<br />

these pieces have made their way into<br />

topmost families in India and abroad and<br />

have been appreciated by one and all.<br />

“I have seen our jewellery flaunted by<br />

some of the topmost people in the world<br />

– I come across our designs on Instagram<br />

and several other places on the internet<br />

and hoardings of some top-of-the-line<br />

jewellery retailers in India and abroad,<br />

76 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER


however as a manufacturer I cannot lay<br />

claim to these pieces of exquisite jewellery<br />

which we have made,” informs Praveen<br />

Agarwal modestly.<br />

Overcoming all odds<br />

Year 2020 was tough for the whole G & J<br />

industry across India. All the same, Agarwal<br />

asserts that it wasn’t as difficult for his<br />

team. “We hadn’t stopped working at all,<br />

because all our work had been transferred<br />

online. Our regular clients were placing<br />

orders and we used to fulfill these orders,”<br />

he recalls. They followed all government<br />

protocols for Covid 19 and therefore could<br />

work without fear. In fact, their core team<br />

used to meet at the Agarwal residence and<br />

carry on with their daily work from there.<br />

Guaranteed client satisfaction<br />

If the client is happy a business is sure to<br />

do well. “Our clients too were happy with<br />

us and thereby we ensured smooth trade<br />

throughout the year. Just before Diwali,<br />

demand picked up rapidly and we too<br />

became quite busy and that trend continues<br />

till date,” informs the astute businessman.<br />

They made high resolution images and<br />

videos of their latest collections and shared<br />

those with their clients over social media.<br />

Clients then booked their orders because<br />

the sales team explained every nuance of<br />

the jewellery to them. They ensured that<br />

the product that they saw on screen is<br />

exactly what clients got.<br />

It is tough to meet all demands of the<br />

client over video calls, or even for the<br />

client to arrive at accurate decisions just<br />

by viewing jewellery over a mechanical<br />

device. “Nothing can replace seeing the<br />

product in real time. We had to adapt<br />

technology during the lockdown, because<br />

the situation demanded it. All the same,<br />

high end bridal jewellery cannot be<br />

purchased by seeing photographs or videos<br />

of the product,” believes Agarwal.<br />

Today, as markets have opened up, they<br />

are welcoming clients to their office, or if<br />

some want their sales personnel to visit<br />

their stores they send them to the client’s<br />

office as well.<br />

Year <strong>2021</strong> brings new cheer<br />

This New Year brought with it the news of<br />

the vaccine and raised hopes of health and<br />

wellbeing for all <strong>Indian</strong>s and many people<br />

across the world. Soon enough, physical<br />

shows will take place and manufacturers<br />

like Geeta Shyam <strong>Jeweller</strong>s will find more<br />

new clients. “Physical shows are a must to<br />

get new clients. Long standing existing<br />

clients are there and we have been in<br />

business for years. Getting new clients is<br />

always a challenge, which is made easy<br />

only with physical G & J shows. The<br />

networking and client interaction that<br />

happens at such shows cannot be matched<br />

by any virtual show,” explains Agarwal. In<br />

the new year shows will happen again and<br />

Praveen Agarwal will have a long list of<br />

new clients thanks to his finesse in design<br />

and dedicated teamwork from his staff. He<br />

believes that the New Year will surely bring<br />

in more prosperity and restore normalcy.<br />

INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 77


POLICY & MARKET UPDATE<br />

Gold assaying hallmarking centres asked<br />

to check pollution<br />

Maharashtra<br />

has 120 gold<br />

assaying and<br />

hallmarking facilities<br />

in the country, the<br />

highest. The National<br />

Green Tribunal (NGT)<br />

has directed all the<br />

State Pollution Control<br />

Boards (SPCBs) to<br />

follow and strictly<br />

implement “Guidelines<br />

for Gold Assaying<br />

Hallmarking Centres”<br />

issued by the Central<br />

Pollution Control<br />

Board (CPCB) to<br />

check pollution caused due to<br />

testing of gold. A bench headed<br />

by NGT Chairperson Justice<br />

Adarsh Kumar Goel has asked<br />

the CPCB to monitor that all the<br />

states and union territories (UTs)<br />

follow the guidelines strictly<br />

so that environmental norms<br />

are met. The plea alleged that<br />

the Bureau of <strong>Indian</strong> Standards<br />

(BIS) had released acids in the<br />

environment while testing<br />

gold.<br />

Demand for gold jewellery up by 10-20%<br />

India’s jewellery demand<br />

has increased by 10-20%<br />

this month compared with<br />

<strong>December</strong> with the fall in gold<br />

prices prompting consumers to<br />

place orders now for weddings<br />

slated for the next quarter.<br />

This year, April, May and<br />

June have the most number<br />

of wedding dates. Also, most<br />

of the marriages that were<br />

postponed in 2020 due to the<br />

coronavirus outbreak are taking<br />

place during this period, raising<br />

the demand for jewellery. <br />

78 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER


POLICY & MARKET UPDATE<br />

Gems & jewellery<br />

exports in <strong>December</strong><br />

grow 6.3% to $2.49<br />

billion<br />

The overall gross export of<br />

gems and jewellery remained<br />

strong and registered a growth<br />

of 6.33 per cent to $2.49 billion<br />

during <strong>December</strong> 2020 as compared<br />

to $2.35 billion in the corresponding<br />

month of 2019, a senior GJEPC<br />

official said. In Rupee terms, the<br />

sector grew by 9.2 per cent in<br />

<strong>December</strong> 2020 to Rs 18,261 crore.<br />

Gold jewellery exports for the month<br />

under review was lower by 35.06<br />

per cent to $0.50 billion compared to<br />

$0.77 billion in <strong>December</strong> 2019. And<br />

for the April-<strong>December</strong> period gold<br />

jewellery exports was down 67.30<br />

per cent to $3.02 billion from $9.23<br />

billion for the first nine months of the<br />

previous year. <br />

MMTC-PAMP appoints<br />

Narendra Motwani to lead<br />

digital, E- commerce &<br />

marketing operations<br />

MMTC-PAMP, India’s has announced the<br />

appointment of Narendra Motwani as VP<br />

– Digital, which encompasses the critical<br />

portfolios of Digital Gold, eCommerce and Web<br />

presence.<br />

Vikas Singh, Managing Director & Chief Executive<br />

Officer, MMTC, PAMP said, “We are excited to have<br />

Narendra join our dynamic, high performing and<br />

talented team. Narendra is a seasoned marketer<br />

with the right background, experience, and proven<br />

capabilities to spearhead our marketing endeavors.<br />

MMTC-PAMP is a leader when it comes to trust,<br />

purity, and customer satisfaction, and Narendra’s<br />

addition will help us further raise these credentials<br />

and articulate the value we bring to our customers,<br />

besides building strong relationships with our<br />

stakeholders.”<br />

Before MMTC-PAMP, Narendra was the Head of<br />

E-commerce & Digital Marketing of Malabar Gold<br />

and Diamonds where he led the global e-commerce<br />

team, comprising of sales & merchandising, product<br />

development, digital marketing, and in-market<br />

e-commerce functions. Prior to Malabar Gold and<br />

Diamonds, he has also worked with Gitanjali Gems.<br />

Narendra holds an MBA degree in Finance from the<br />

Lala Lajpatrai Institute of Management.<br />

80 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER


ASSOCIATION & TRADE BODIES<br />

Economic recovery<br />

likely to boost gold<br />

demand in India<br />

this year: WGC<br />

The report, titled ‘Gold<br />

Outlook <strong>2021</strong>- Economic<br />

recovery and low interest<br />

rates set the tone’, said<br />

although global economic<br />

growth is likely to remain<br />

anaemic relative to its full<br />

potential for some time, gold’s<br />

more stable price performance<br />

since mid-August may foster<br />

buying opportunities for<br />

consumers. Gold demand<br />

appears to be positive in India<br />

as the consumer sentiment is<br />

likely to recover in <strong>2021</strong>, from<br />

its dismal performance due<br />

to the coronavirus pandemicrelated<br />

disruptions and volatile<br />

price movement, according<br />

to a report by the World Gold<br />

Council (WGC).World Gold<br />

Council Managing Director<br />

(India) Somasundaram P R<br />

said, “Gold naturally was one of<br />

the best performing assets for<br />

investors driven by high risk,<br />

low interest rates and price<br />

momentum.” <br />

GJC announces<br />

election results<br />

GJC, one of India’s apex organizations working for<br />

welfare of the G & J industry since the last 15<br />

years, has become a formidable connect between<br />

the Government and the trade.It has been undertaking<br />

various initiatives on behalf of and for the industry. Ashish<br />

Pethe has recently been elected the Chairman of GJC. “My<br />

foremost task would be to get the industry as systematized<br />

as possible. For long, people from our industry have<br />

retained their old way of doing business – it is important<br />

to formalize trade and move ahead at pace with rest of the<br />

world,” said Ashish Pethe.<br />

Please find below the list of elected members:<br />

82 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER


ASSOCIATION & TRADE BODIES<br />

e-IGJS aims to<br />

be an exclusive<br />

virtual show to<br />

boost exports<br />

E-IGJS was unveiled by<br />

Hardeep Singh Puri, Minister<br />

of State for Commerce and<br />

Industry in the presence of several<br />

luminaries. e-IGJS was unveiled<br />

on <strong>January</strong> 18 it aims to be an<br />

exclusive virtual show to boost<br />

exports of the <strong>Indian</strong> gems and<br />

jewellery sector catering to all<br />

product categories. It is a standout<br />

virtual show with a sharp focus on<br />

enhanced customer experience<br />

and engagement. It will conclude<br />

on <strong>January</strong> 22. Speaking at the<br />

inaugural, Hardeep Singh Puri,<br />

Minister of State for Commerce<br />

and Industry said, “The business<br />

friendly eco-system in India has<br />

supported growth of the G & J<br />

sector in India and it has in turn<br />

contributed well to the <strong>Indian</strong><br />

treasury with its evergreen<br />

business spread out across the<br />

world.” <br />

INDIAN JEWELLER | DECEMBER 20 - JANUARY <strong>2021</strong> | 83


RETAIL & ECOMMERCE<br />

DP Abhushan<br />

launches its<br />

seventh flagship<br />

store<br />

The store is built in a wide area of<br />

3100 sq. ft. DP Abhushan is an<br />

80-year-old legacy, known for<br />

its purity, transparency and trust. “It’s<br />

a milestone for the company and we<br />

are excited to introduce the iconic DP<br />

<strong>Jeweller</strong>s to Kota. The love and support<br />

we have received at our Udaipur<br />

and Bhilwara stores have made us<br />

inseparable from Rajasthan. With this<br />

new store at Kota, we are happy to serve<br />

more jewellery lovers.” says, Anil Kataria,<br />

promoter at DP Abhushan. DP <strong>Jeweller</strong>s<br />

is now present in seven cities of India,<br />

Ratlam, Indore, Udaipur, Bhopal, Ujjain,<br />

Bhilawara and now Kota. DP <strong>Jeweller</strong>s<br />

has recently migrated to the NSE main<br />

board. <br />

Khimji launches revamped<br />

ecomm platform<br />

Legacy jewellery brand, Khimji Jewels has ventured<br />

into the online ecosystem with the launch of<br />

its new and intuitively responsive e-commerce<br />

platform - khimjijewels.com. A leading and highly<br />

trusted name in the gold jewellery<br />

and precious stone segment and<br />

with a legacy of over 84 years, the<br />

brand is now offering an online<br />

jewellery buying experience for<br />

buyers across India through the<br />

newly launched e-commerce<br />

platform, from the comfort of<br />

their home. Thus adding to the e-commerce play<br />

in the fastest growing e-commerce market in the<br />

world. Along with the e-commerce platform, Khimji<br />

Jewels also launched three new collections. <br />

Melorra opens 3 physical<br />

jewellery outlets in Delhi<br />

Online jewellery startup Melorra on 21st Jan<br />

launched three brick-and-mortar outlets in<br />

the national capital and plans to open over<br />

250 stores pan-India in the coming months. The<br />

three new outlets are located at Vegas Mall, Dwarka,<br />

DLF Promenade in Vasant Kunj and at DLF Avenue,<br />

Saket in the national capital.<br />

The launch was attended by Sid Talwar, co-founder<br />

and Partner at Lightbox, bollywood actress and model<br />

Gul Panag, renowned singer Shibani Kashyap and<br />

fashion and beauty influencer Roshni Bhatia. <br />

84 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER


RETAIL & ECOMMERCE<br />

Senco Gold & Diamonds expands<br />

its retail footprint in Uttar Pradesh<br />

Senco Gold & Diamonds, one of the largest<br />

jewellery retail chains of India recently launched<br />

its 111th store in Prayagraj, Uttar Pradesh. This is<br />

3rd D’SIGNIA showroom from the brand in the country<br />

after Kolkata and New Delhi, and was inaugurated<br />

recently by the Mayor of Allahabad Municipal<br />

Corporation Smt. Abhilasha Gupta and Suvankar Sen,<br />

CEO – Senco Gold & Diamonds. D’SIGNIA is a dazzling<br />

destination for handcrafted and exquisite premium<br />

jewellery by the best karigars of India from Senco Gold<br />

and Diamonds. <br />

Shobha Shringar associates<br />

with virtual VLCC Femina<br />

Miss India 2020<br />

Iconic brand Shobha Shringar <strong>Jeweller</strong>s<br />

embarked the new year by becoming the<br />

Official <strong>Jeweller</strong>y Partner for Iconic Beauty<br />

Pageant VLCC Femina Miss India 2020 this<br />

year.<br />

Snehal Choksey, Director, Shobha Shringar<br />

<strong>Jeweller</strong>s said, “We are thrilled to kickstart 2020<br />

with this iconic property. VLCC Femina Miss<br />

India has been one of the longest-running and<br />

biggest beauty pageants of India and has given<br />

the world some of the most stunning beauty<br />

queens. As a brand, we were proud to have the<br />

honour of designing the crown for this property<br />

and are equally glad to now be the jewellery<br />

partners.” <br />

Forevermark launches<br />

boutique with trusted partner<br />

Fortofino in Gurugram<br />

Forevermark, the diamond brand from the<br />

De Beers Group, opens its first exclusive<br />

boutique in the city of Gurugram with<br />

authorized retail partner, Fortofino. Housed at<br />

the JMD Regent Arcade Mall, the Forevermark-<br />

Fortofino boutique offers customers the<br />

world’s most carefully selected and expertly<br />

crafted diamonds set in exquisite designs.<br />

With the launch of this boutique store<br />

in Gurugram, the Forevermark-Fortofino<br />

partnership has rendered a total of six stores,<br />

including 3 shop-in-shop stores, across the<br />

country that offer the most beautiful, rare,<br />

and responsibly sourced hallmark diamond<br />

jewellery. <br />

INDIAN JEWELLER | DECEMBER 20 - JANUARY <strong>2021</strong> | 85


ET CETERA<br />

Swarovski Gemstones business in India shuts<br />

down; MD Rajendra Jain asked to retire<br />

Swarovski is a brand that<br />

has become akin to luxury,<br />

fine jewellery in the most<br />

eclectic of circles in the world –<br />

its gems and crystals exemplify<br />

everything from grandeur, high<br />

fashion, finesse and above all<br />

world’s leading luxury crystals.<br />

The chinks in its classy armour<br />

have now turned into deep<br />

chasms.<br />

According to sources, CEO<br />

Robert Buchbauer - the greatgreat<br />

grandson of founder Daniel<br />

Swarovski plans to lay-off 6,000<br />

staff, close down 750 stores, and<br />

move the brand upmarket into<br />

more expensive and colourful<br />

products.<br />

Its revenue has taken a hard<br />

hit this year, it fell by a third to<br />

about 2 billion euros ($2.4 billion);<br />

and the family risks ceding some<br />

control should the new chief<br />

executive eventually prevail with<br />

his plans for a possible stockmarket<br />

listing or a strategic<br />

partner.<br />

Effect on <strong>Indian</strong> gemstone<br />

industry<br />

Many G & J manufacturers have<br />

been associated Swarovski<br />

Gemstones for over the last 30+<br />

years. “Swarovski Gemstones<br />

with their immense brand value<br />

took over the whole market. We<br />

are the official distributors for<br />

Swarovski Gemstones in India<br />

and it was a major blow to us as<br />

we were promoting Swarovski<br />

Gemstones only” explains Govind<br />

Gupta, Ramnarain and Company.<br />

Robert Buchbauer is the sole<br />

decision maker – he has decided<br />

to sell directly to the consumer<br />

and that too in select markets<br />

only he has decided to do away<br />

with all middlemen. India was<br />

one of the biggest markets for<br />

Swarovski Gemstones. India MD,<br />

Rajendra Jain has been asked to<br />

take retirement from <strong>December</strong><br />

31. He was not available to give<br />

a comment due to no disclosure<br />

agreement. Vivek Ramabhadran<br />

was initially with Swarovski<br />

Crystals, he has now been<br />

appointed as Vice President<br />

Operations & Managing Director<br />

- South Asia, South East Asia. As<br />

per industry sources, he may also<br />

leave the company in June <strong>2021</strong>.<br />

Along with global layoffs, in<br />

India too many people have been<br />

laid off. Some staff members<br />

from Mumbai were asked to take<br />

forceful retirement. In the market<br />

the news is that this will lower<br />

their trademark quality, which<br />

now will be highly compromised<br />

and they are losing their trust<br />

element.<br />

Swarovski was a huge global<br />

brand name and they had spent<br />

millions of dollars on branding<br />

and in this one decision they have<br />

nullified all of that investment.<br />

“Not just our business, their<br />

business will also be hampered<br />

because of this decision. There<br />

is no other brand as big as<br />

Swarovski in the market,” informs<br />

Govind Gupta, Ramnarain & Co.<br />

Definitely the quality of<br />

Swarovski gemstones cannot<br />

be matched. “Mass <strong>Indian</strong><br />

consumers do not have as much<br />

knowledge about their quality<br />

despite the fact that some <strong>Indian</strong><br />

consumers have the ability to<br />

buy Swarovski. Therefore <strong>Indian</strong><br />

manufacturers will have to look<br />

at other options, they may not be<br />

as good but we have to make do<br />

with whatever best is available<br />

in the market. Such situations<br />

arise in any business, especially<br />

86 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER


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when it comes to foreign brands,,<br />

so we have to be prepared to<br />

meet such challenges. This is a<br />

temporary problem, we will find<br />

solutions over time,” explains<br />

K Srinivasan, Emerald Jewel<br />

Industry. Swarovski is winding<br />

up its business in India and even<br />

globally it may cut down its<br />

supplies to one percent of the<br />

current business. It will remain<br />

functional in the crystals business<br />

and may withdraw from supply<br />

of gemstones altogether. This<br />

debacle is a lesson to us also.<br />

“We should never be dependent<br />

on one brand – we should always<br />

have an alternative,” feels K<br />

Srinivasan.<br />

Many pitfalls and some<br />

cautionary lessons<br />

Swarovski offers a cautionary<br />

lesson in the pitfalls of<br />

globalization. The coronavirus<br />

pandemic has only amplified<br />

the crisis, as the sprawling<br />

Swarovski boutiques wear a<br />

deserted look in the world’s<br />

classiest shopping malls and<br />

airports. Best-known for crystal<br />

trinkets like animal figurines and<br />

ornaments, Swarovski’s 30,000<br />

employees churn out a vast array<br />

of sparkling adornments. There<br />

are shimmering tea-light holders,<br />

stone-studded sunglasses and<br />

crystal-encrusted frames to<br />

glam up your Apple Watch.<br />

Frugality essential to hold on to<br />

what’s left<br />

After years of opulent expansion,<br />

Buchbauer says Swarovski<br />

needs to refocus and learn<br />

frugality. It has been unable to<br />

beat competition from Egypt and<br />

China. The cracks in the crystal<br />

kingdom have exposed a deep<br />

rift in the sprawling Swarovski<br />

family, consisting of more than<br />

200 individual members, many<br />

of whom are spread between<br />

Austria and Switzerland.<br />

Buchbauer’s vision for the<br />

new Swarovski is to sell more<br />

carefully curated products<br />

tailor-made to match consumer<br />

tastes, a turnaround he predicts<br />

will take 2-3 years to execute.<br />

Buchbauer’s plans have met stiff<br />

opposition from other members<br />

of the family, who accuse him<br />

of causing irreversible damage<br />

to the components business run<br />

out of Wattens. His detractors<br />

say he needs approval from a<br />

shareholder meeting, which<br />

may be hard to come by given<br />

the splintered nature of the<br />

family. Buchbauer claims he has<br />

the required backing from key<br />

stakeholders.<br />

Extravagance isn’t affordable<br />

any longer<br />

For years the company has<br />

had extravagance as its middle<br />

name and the crystals have been<br />

Robert Buchbauer<br />

flaunted for generations by the<br />

likes of Marilyn Monroe, Audrey<br />

Hepburn and in recent times<br />

Lady Amelia Spencer Beyonce;<br />

sports stars like the Williams’<br />

sisters, super models like Karlie<br />

Kloss among others.<br />

Revenues come crashing<br />

Overall revenues for crystals<br />

are projected to plummet by 30<br />

per cent, from £2.5billion last<br />

year down to about £1.7billion<br />

this year; which is why some<br />

immediate steps Buchbauer will<br />

be taking include:<br />

Immediate sweeping cuts<br />

in human resources and top<br />

showrooms. Almost 750 of its<br />

3,000 stores worldwide will be<br />

closed.<br />

To make Swarovski's crystals<br />

more exclusive, producing<br />

fewer, larger and more colourful<br />

products that can be sold at a<br />

higher price.<br />

Mass-market products like<br />

manicure sets and mobile-phone<br />

cases graced with Swarovski<br />

crystals will have no place in the<br />

future.<br />

Disclaimer:<br />

All the information on this<br />

magazine is published in good<br />

faith and for general information<br />

purpose only. <strong>Indian</strong> <strong>Jeweller</strong><br />

does not make any guaranty<br />

about the completeness,<br />

reliability and accuracy of this<br />

information. Any action you take<br />

upon the information you find<br />

on this magazine, is strictly at<br />

your own risk. will not be liable<br />

for any losses and/or damages<br />

in connection with the use of our<br />

magazine. <br />

INDIAN JEWELLER | DECEMBER 20 - JANUARY <strong>2021</strong> | 87


ET CETERA<br />

One hundred years of<br />

unmatched glory: Rambhajo’s<br />

continues to excel<br />

Jaipur’s well-known jewellery brand Rambhajo’s<br />

continues to excel even after 100 years and<br />

astound its long standing clients and extensive<br />

circle of followers with it’s a range of exquisite<br />

designs backed with technological prowess and<br />

eclectic designs. On this special occasion, Rambhajo’s<br />

launches a brand new logo.<br />

Jaipur’s ever-lasting affair with fine jewellery<br />

continues. It’s a love that has withstood the ravages<br />

of time. With a rich lineage of finesse and world class<br />

craftsmanship Rambhajo’s has become a name that<br />

resonates with style and quality.<br />

Rambhajo’s are in a league of their own when it<br />

comes Kundan, Jadau and Polki jewellery – ones which<br />

are sought from all over the world. Late Shri Kishan<br />

Gilara (Rambhajo) in 1921 established this brand in<br />

keeping with his devotion to Lord Shree Ram. Today,<br />

the fourth generation of Gilara family looks after the<br />

business – Nitin, Abhishek, Prateek and Vipul. Speaking<br />

about their<br />

commitment to<br />

quality Abhishek<br />

Gilara says, “We<br />

have excelled<br />

year after year,<br />

today after 100<br />

years we have<br />

made it a point to stay true to the essence of quality<br />

service and unmatched aesthetics. Coupled with<br />

technological advancements that our brand has<br />

introduced we have been able to take the name of<br />

our brand even higher. Our dedication to excellence<br />

will continue, as always.”<br />

Trust and transparency are pillars of the company.<br />

The younger generation has added technological<br />

edge and a contemporary vision to the business and<br />

ensured that it expands beyond the boundaries of<br />

this country and receives acclaim from one and all.<br />

In this day and age of competition and fusion<br />

Rambhajo’s stands proud as a name that brings glory<br />

to the tradition while blending in contemporary taste<br />

with elan. <br />

88 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER

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