Indian Jeweller (IJ) December - January 2021
2020 - The Year of Big Learnings - What last year taught retailers & how they are going to act on it this year | A budget to behold - Industry welcomes positive budget announcements | How manufacturers attract new clients | 10th IJ Awards, IIJS Virtual 2.0, Decoding PMLA & more.. 2020 - The Year of Big Learnings - What last year taught retailers & how they are going to act on it this year | A budget to behold - Industry welcomes positive budget announcements | How manufacturers attract new clients | 10th IJ Awards, IIJS Virtual 2.0, Decoding PMLA & more..
- Page 20 and 21: Editor’s note dawn of a nEw Era A
- Page 22 and 23: The Big STory 22 | december 20 - ja
- Page 24 and 25: The Big STory BIG LESSONS FOR 2021
- Page 26 and 27: The Big STory BIG LESSONS FOR 2021
- Page 28 and 29: The Big STory BIG LESSONS FOR 2021
- Page 30 and 31: The Big STory BIG LESSONS FOR 2021
- Page 32 and 33: Special RepoRt Union Budget 2021 In
- Page 34 and 35: Special RepoRt very positive and we
- Page 36: Special RepoRt This will be a step
- Page 43 and 44: Buying gems and jewellery is an exp
- Page 45 and 46: to reach out to new clients. Digita
- Page 48 and 49: In focus Mughal inspired parrot nec
- Page 50 and 51: In focus Platinum Necklace from Eva
Editor’s note<br />
dawn of a nEw Era<br />
As the Covid19 vaccination drive gains momentum,<br />
business is improving steadily. The Union Budget<br />
<strong>2021</strong> brought a smile to the faces of G & J industry<br />
personnel when government decided to cut down customs<br />
duty on gold and silver. At the same time several SOPs have<br />
been announced for the common man, retirees and business<br />
owners. With heavy fund allocation to infrastructure and<br />
railways, FDI welcomed in several sectors, the economy will<br />
bounce back in no time.<br />
This issue of <strong>Indian</strong> <strong>Jeweller</strong> brings to you industry<br />
reactions to the budget, unravels mystery shrouding PMLA<br />
and insights from all over the world. Read on to know<br />
the latest trends and get inspired to bring your best to the<br />
industry which has taken upon itself the responsibility to get<br />
the <strong>Indian</strong> economy back to normal in no time. People are<br />
eagerly awaiting physical shows and exhibitions, which will<br />
definitely draw huge crowds from all over the country.<br />
2020 was a year many of us like to erase from our books.<br />
But it also taught us valuable lessons. Retailers share with us<br />
some solid lessons they have learnt over the past year.<br />
So let the winds of change bring the very best to your<br />
business as well!<br />
editor<br />
Alok Kala<br />
Courtesy: Manoharlal Saraf & Sons, new Delhi<br />
20 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
The Big Story<br />
42<br />
<strong>IJ</strong> Awards Top Designs<br />
in a Grand Virtual<br />
Award Ceremony<br />
22 winners were awarded<br />
for their jewellery across 20<br />
categories. The virtual award<br />
recorded over 2000 viewers<br />
across the micro site and social<br />
media channels<br />
22<br />
SHOW REPORT<br />
The Virtual Success<br />
Continues<br />
I<strong>IJ</strong>S Virtual 2.0 was successful and<br />
ushered in the New Year on a grand<br />
note and promises good days ahead<br />
for the whole <strong>Indian</strong> economy along<br />
with a strong positive growth in the<br />
G & J industry<br />
32<br />
The big learnings<br />
from year 2020<br />
From ensuring business is financially sound,<br />
investing in jewellery that speaks to a<br />
younger audience to investing in tech and<br />
digital to being 100 per cent compliant with<br />
rules and regulations and understanding<br />
the strengths and weaknesses of the staff,<br />
these are the biggest learnings for these<br />
jewellers says Vijetha Rangabashyam<br />
Special Features<br />
How Manufacturers Attract New<br />
Clients in the Absence of Physical<br />
Exhibitions<br />
Getting new clients for any business has always<br />
been challenging. The last year has aggravated<br />
this challenge considerably owing to the fact that<br />
physical G & J shows had to be cancelled and<br />
converted into virtual ones. <strong>Jeweller</strong>y manufacturers<br />
share the practices they adopt to get new clients<br />
66<br />
58<br />
Special Report<br />
Industry Revels in new Budget<br />
Announcements<br />
Customs duty on gold and silver decreased<br />
to 7.5 per cent from 12.5 per cent with an<br />
addition of 2.5 per cent AIDC (Agri Infra &<br />
Development Cess) – in effect reduced to 10<br />
per cent -- applauded unanimously by the<br />
whole G & J industry<br />
The Face oF The indian jewellery indusTry<br />
Vol.11 Issue 3<br />
december 2020 - january <strong>2021</strong><br />
Editor and Publisher: Alok Kala<br />
Associate Publisher: Arpit Kala<br />
Senior Editor: Vijetha Rangabashyam<br />
Business & Marketing: Gunjan Jain<br />
Features Editor : Sugandha R<br />
Graphic Designer: Dhananjay Kokate<br />
Columnists: Gunjan Suri, Aftab Bandukwala<br />
Subscription: India<br />
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Administrative Office:<br />
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Ph: +91 141 2614398, 2610906<br />
Email: info@indianjeweller.in<br />
jaipur@indianjeweller.in<br />
Website: www.indianjeweller.in<br />
Communication and Editorial Office:<br />
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E-mail : mumbai@indianjeweller.in<br />
<strong>Indian</strong> <strong>Jeweller</strong>, a bi-monthly magazine is<br />
printed and published by Alok Kala, Proprietor,<br />
Gem & <strong>Jeweller</strong>y Information Centre, Journal<br />
House, A-95, Janta Colony, Jaipur-302004,<br />
Printed at Thomson Press India Ltd. Faridabad.<br />
Published from Gem & <strong>Jeweller</strong>y Information<br />
Centre, Journal House, A-95, Janta Colony,<br />
Jaipur-302004.<br />
Editor - Alok Kala<br />
Registered with the Registrar of Newspapers<br />
for India under No. RAJENG/2010/50179.<br />
© All rights reserved. No part of this publication may be<br />
reproduced, stored or transmitted in any form without<br />
prior consent.<br />
Cover Courtesy: Anantam Collection by Archana Aggarwal Timeless <strong>Jeweller</strong>y
The Big STory<br />
22 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
What 2020 has Taught Retailers?<br />
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
From ensuring business is financially<br />
sound, investing in jewellery that speaks<br />
to a younger audience to investing in<br />
tech and digital to being 100 per cent<br />
compliant with rules and regulations<br />
and understanding the strengths and<br />
weaknesses of the staff, these are the<br />
biggest learnings for these jewellers<br />
says Vijetha Rangabashyam<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 23
The Big STory<br />
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
Being a leader, we<br />
believe everything<br />
we do is right and<br />
that is the biggest<br />
mistake. We are not<br />
ready to listen, we<br />
have ego clashes<br />
and we are not<br />
ready to evolve.<br />
We should not<br />
micromanage, if we<br />
have hired someone<br />
with a specific<br />
skill set, then<br />
we should allow<br />
them to function<br />
independently<br />
Adopt a 360° Approach<br />
Akshay Verma, Verma <strong>Jeweller</strong>s, Solan<br />
We’ve all gone through a very tough<br />
time. People who have been<br />
aggressive when it comes to day-to-day<br />
business have only survived. The way our<br />
fathers and grandfathers ran the business<br />
won’t work anymore. Brand goodwill<br />
definitely matters but customers’ attention<br />
span is extremely short because of social<br />
media and other factors. They keep<br />
changing their minds. You have to take<br />
a 360 degree approach – from managing<br />
inventory to having the right kind of<br />
inventory, every single aspect of running<br />
a jewellery shop has now become more<br />
important than before. People believe<br />
overstocking is the right way but if one<br />
does not have the right items, then that<br />
backfires. We have to understand what<br />
sells, what our footfall is and we have to<br />
understand the science behind running a<br />
successful jewellery business. We need to<br />
understand our customer profile and their<br />
behaviour, which will help us in giving<br />
them a well-rounded experience; at the<br />
end of the day, customer experience<br />
matters the most. If we just focus on<br />
marketing and ignore other aspects of our<br />
business, then we will not succeed.<br />
We as entrepreneurs, don’t correct<br />
ourselves. Being a leader, we believe<br />
everything we do is right and that is the<br />
biggest mistake. We are not ready to listen,<br />
we have ego clashes and we are not ready<br />
to evolve. We should not micromanage,<br />
if we have hired someone with a specific<br />
skill set, then we should allow them to<br />
function independently. The industry is<br />
changing rapidly, everything is getting<br />
digitalized. There will be a time that<br />
people will regularly purchase jewellery<br />
online and we should encash on that. We<br />
also need to focus on collective marketing<br />
and we should uplift the trade. During<br />
lockdown, no other asset appreciated like<br />
gold, but we didn’t make any noise about<br />
it. Gold is the only investment that can be<br />
converted into liquid.<br />
This pandemic has taught us that<br />
overstocking is not good. All the expenses<br />
have to be analysed on a regular basis.<br />
I don’t mean that we need to cut our<br />
employees’ salaries, but if we don’t study<br />
our regular expenses, we don’t tend to<br />
look at unseen expenses. I have created<br />
a cap and for every expense, I ensure I<br />
don’t exceed the cap and that is how we<br />
monitor our outflow. This is the only way<br />
we can be debt-free.<br />
24 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
Adopt a Bottom-Top Approach<br />
Abhishek Chanda, Kalasha Fine Jewels, Hyderabad<br />
We thought E-commerce platform<br />
was a waste of time and jewellers<br />
were reluctant to share new designs over<br />
the internet and other digital platforms.<br />
We had thought investing in technology<br />
will not work. We also thought buying<br />
jewellery is only a physical phenomenon<br />
and it won’t get sold over the internet.<br />
But things have taken a 360 degree<br />
turn. We have learnt that having a good<br />
CRM in place is of utmost importance.<br />
We have learnt to assess customers better.<br />
Everything has got streamlined with the<br />
help of technology. We have improved<br />
on our inventory practices. We have<br />
improved on sales as well. Earlier, we had<br />
thought in case of exports they may shy<br />
away from buying online. With the help<br />
of high definition video calling, however<br />
this problem has been reduced, so export<br />
sales too have picked up.<br />
When it comes to purchases as well,<br />
we used to purchase in trade shows etc.<br />
Virtual shows provide a good platform<br />
for placing orders with manufacturers. We<br />
were able to sit together as a team and<br />
decide what we want. We have adopted a<br />
‘bottom-top’ approach – in terms of client<br />
preferences we are paying more attention<br />
to things at the ground level. Online sales<br />
worked for us and conducting business<br />
through video conferencing worked for<br />
us. Our sales personnel were given extra<br />
training to deal with online clients. We<br />
have now geared up to meet a variety<br />
of technological challenges. Financially,<br />
we never used to review our existing<br />
inventory. We used to keep adding to it.<br />
We now learnt to take stock of current<br />
inventory. We redesigned our existing<br />
stock, instead of buying something new<br />
altogether . We learnt to manage finances<br />
frugally.<br />
Our staff is the pillar of our business, we<br />
optimally balanced – we had to cut down<br />
on incentives but we did not cut salaries.<br />
Our staff also accepted it and they were<br />
happy that we did not cut salaries. <strong>2021</strong><br />
promises to be a positive year. Hyderabad<br />
has picked up well after Covid19 and<br />
the economy is coming back to normal.<br />
Disposable income with the masses is<br />
steadily on the rise and this promises to<br />
bring in good business for the G & J<br />
industry.<br />
Our sales personnel<br />
were given extra<br />
training to deal with<br />
online clients. We<br />
have now geared<br />
up to meet a variety<br />
of technological<br />
challenges.<br />
Financially, we<br />
never used to<br />
review our existing<br />
inventory. We used<br />
to keep adding to<br />
it. We have now<br />
learnt to take stock<br />
of current inventory.<br />
We redesigned<br />
our existing stock,<br />
instead of buying<br />
something new<br />
altogether<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 25
The Big STory<br />
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
Focus on your Strengths and<br />
Not What Others are Doing<br />
Abhishek Kajaria, Avama <strong>Jeweller</strong>s, Kolkata<br />
have learnt how to organize things in a<br />
I better way – also how to manage staff<br />
related matters while everyone is away at<br />
home. I have learnt how to coordinate with<br />
staff and karigars despite the lockdown. By<br />
organizing – I mean – I have learnt to see<br />
what we have and what we are lacking.<br />
We had all the time and therefore could<br />
pay attention to details. One should not<br />
engage in over trading and that is extremely<br />
important. One should not keep excess<br />
stock.<br />
Social media is key now. One needs to<br />
focus on social media. The challenge is how<br />
to strike a balance between not disclosing<br />
some precious designs and yet putting up<br />
some good designs and inventory for the<br />
masses, so that they feel attracted to come<br />
and buy from us. We are selling inventory<br />
online as well. Our clients keep looking up<br />
designs on social media.<br />
We have implemented personnel<br />
management, how to keep track of stock,<br />
how to market how to keep track of<br />
payments, etc. Once you get busy, we tend<br />
to forget some things. We have planned<br />
many things and therefore the future looks<br />
bright. <strong>Jeweller</strong>s should focus on their own<br />
strengths and market those. It is important<br />
to focus on what is your strong quality and<br />
use it to get more number of clients.<br />
We have planned many things and therefore the<br />
future looks bright. <strong>Jeweller</strong>s should focus on their<br />
own strengths and market those. It is important<br />
to focus on what is your strong quality and use it<br />
to get more number of clients<br />
Maintain Daily Balance Sheet<br />
Rishi Verma, Fatehchand Bansi Lal <strong>Jeweller</strong>s, Ambala Cant<br />
In terms of personal journey – I was<br />
able to do a lot of things which I could<br />
not do before. I started my own YouTube<br />
channel. It is the first channel which talks<br />
about jewellery as a whole, it is quite<br />
informative. On the professional front, I was<br />
able to evaluate marketing strategies – we<br />
could reach out to about 20,000 customers<br />
personally—identify their requirements and<br />
products they preferred, etc.<br />
Keep only those products which you<br />
can sell fast. We keep products which will<br />
have great demand. A good study of clients’<br />
needs is important. Financial challenges will<br />
be there but we have paid full salaries even<br />
during lockdown. I personally believe that<br />
one should be able to maintain daily balance<br />
sheets. Talking to the staff helps understand<br />
their problems and provide solutions.<br />
Keep only those products which you can sell fast.<br />
We keep products which will have great demand. A<br />
good study of clients’ needs is important. Financial<br />
challenges will be there but we have paid full salaries<br />
even during lockdown<br />
26 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
Minimum Stock & Maximum<br />
Sales should be the Mantra<br />
Pratik Dugar, <strong>Indian</strong> Gem & <strong>Jeweller</strong>y Creation, Kolkata<br />
The biggest learning has been the<br />
drastic change in conducting business<br />
– especially using technology to buy<br />
jewellery. Even now, people are coming<br />
forward to buy only the stuff they really<br />
need –casual buying is quite low. Families<br />
which have weddings planned are coming<br />
forward to buy jewellery. Need-based<br />
buying alone is on the rise. It is important to<br />
show the best stock to clients, we are giving<br />
heavy discounts on making charges. So that<br />
customers come forward to buy jewellery.<br />
Normally, we would have had to break<br />
down aged stock, and convert it into new<br />
products. This involves cost of production<br />
and some loss of precious metal as well. So<br />
instead, we have tried to pass on the benefit<br />
to clients instead of converting aged stock<br />
into new stock.<br />
We haven’t cut down on staff salaries or<br />
haven’t laid off staff as well. We have cut<br />
down partly on advertisement. We believe<br />
that situation will improve. Our profit<br />
margins have come down slightly but we<br />
are managing. We are targeting at how to<br />
bring back clients into our stores. We are<br />
showing jewellery and conducting webinars<br />
for interested clients and they are getting<br />
interested in coming into the stores to<br />
come and look at the stock. Getting clients<br />
to buy only based on their online viewing<br />
is quite difficult. Inventory management is<br />
important. This is the biggest investment in<br />
our business, so the loss of interest is quite<br />
high. So we have to learn to make the<br />
most in limited stock. Minimum stock and<br />
maximum sales is the mantra.<br />
Inventory management<br />
is important. This is the<br />
biggest investment in<br />
our business, so the loss<br />
of interest is quite high.<br />
So we have to learn to<br />
make the most in limited<br />
stock. Minimum stock<br />
and maximum sales is<br />
the mantra<br />
Financial Freedom is very Important<br />
Salil Jain, Jain <strong>Jeweller</strong>s, Ludhiana<br />
The biggest learning has been not to<br />
overstock. We need not take unnecessary<br />
loans or advances from banks to maintain<br />
high stocks. In 2019, we had cleared all<br />
our loans – so we had no financial stress.<br />
Financial freedom is important – it is one<br />
of the biggest learnings of this pandemic.<br />
Looking at the market trend, selling stock is<br />
easy but raising funds to re-create the same<br />
stock takes time.<br />
We have our own set of customers.<br />
NRIs not coming to India is a setback to<br />
the whole G & J industry. Businesses are<br />
striving to survive. Survival and sustenance<br />
is important. Market looks bullish and <strong>2021</strong><br />
looks positive. Going ahead, plan wisely,<br />
strategise well, once travel restrictions are<br />
lifted business will improve.<br />
The biggest learning has been not to overstock.<br />
We need not take unnecessary loans or<br />
advances from banks to maintain high stocks. In<br />
2019, we had cleared all our loans – so we had<br />
no financial stress<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 27
The Big STory<br />
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
Revisit your balance<br />
sheet and know<br />
your risk taking<br />
capacity. As an<br />
entrepreneur, we<br />
need to understand<br />
our income, outflow<br />
and our revenue<br />
and whether<br />
our cashflow is<br />
maintained well.<br />
2020 was a good<br />
learning time –<br />
we have learnt<br />
to restructure<br />
ourselves and<br />
become lean<br />
Learn to Keep your<br />
Promise to Customers<br />
Vastupal Ranka, Ranka <strong>Jeweller</strong>s, Pune<br />
The biggest lesson we have learnt is to<br />
– get back to our basics – know your<br />
customers well and serve your customers<br />
well. It is a tough time for everyone<br />
around, even our customers are going<br />
through a rough patch. Stick to your<br />
promise, when times are tough, people<br />
may come to exchange or sell jewellery in<br />
case of an emergency. We need to honour<br />
our commitments and that is how we<br />
maintain our goodwill. If we have to retain<br />
our clients, we need to invest in good<br />
technology and E-commerce platforms.<br />
This is the only way we could reach out<br />
to customers during special occasions like<br />
Gudipadwa and Akshaya Tritya. A good<br />
E-commerce structure will go hand in<br />
hand with Whatsapp and video calls.<br />
Revisit your entire stock and cut down<br />
on unwanted stock that might add to<br />
your financial burden. There has been a<br />
lot of restructuring on the supplier side as<br />
well. <strong>Jeweller</strong>y was given on approval and<br />
turnaround of stock was much better but<br />
that is not the case anymore. Whatever sells,<br />
keep that, get rid of stock that does not have<br />
good demand.<br />
Revisit your balance sheet and know<br />
your risk taking capacity. As an entrepreneur,<br />
we need to understand our income,<br />
outflow and our revenue and whether<br />
our cashflow is maintained well. 2020 was<br />
a good learning time – we have learnt to<br />
restructure ourselves and become lean. We<br />
learnt to innovate. The educated client is<br />
well informed and we should be able to<br />
answer their queries well. They ask so many<br />
questions about gold and diamonds, so we<br />
need to keep ourselves updated on latest<br />
trends.<br />
It is also the time to collaborate. We did<br />
a few events with Narayani Silks, where<br />
we invited their premium clients over to<br />
our store. This collaboration boosted sales<br />
for both. We had to cut down on our<br />
wasteful expenditure. Staff was given tighter<br />
targets. Everyone is now on their toes,<br />
we are evaluating people based on their<br />
performance. We have always been giving<br />
training in marketing, work-life balance,<br />
sales and we have tied up with universities<br />
to give training in English speaking etc.<br />
We have to constantly be visible to our<br />
customers, so we can’t cut on our advertising<br />
and social media spends. It is a very<br />
competitive world outside, with passionate<br />
players who have bigger muscle. They have<br />
bigger budgets and they are constantly in<br />
touch with their clients. We need to shed<br />
that money as part of marketing expense.<br />
28 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Look for Lucrative Collaborations<br />
Snehal Choksey, Shobha Shringar, Mumbai<br />
Opportunities in forms of innovation<br />
and cost cutting have led to improved<br />
profitability of the company – these are<br />
the biggest lessons from the pandemic.<br />
Willingness to change, being attentive and<br />
adaptable to change is important. Talking<br />
about inventory management – we have all<br />
cut our over leveraged position – we have<br />
cut down on unwanted inventory and kept<br />
only what is essential. We are keeping 10-15<br />
per cent less inventory – business is almost<br />
10 per cent lesser than last year.<br />
Financially those who are free, without<br />
loans and advances are doing well. We<br />
work on huge volumes and small margins.<br />
In this scenario, we cannot afford to have<br />
finance from outside on a large scale. Those<br />
who have control on overheads can do<br />
well. We are trying to make our presence<br />
felt nationally – through collaborations<br />
with Miss India pageant, even billboards<br />
are available at half the price because of<br />
the pandemic – we need to be looking<br />
out for such discounted collaborations<br />
and advertising and we need to build our<br />
brand. Stick to your strengths and do not<br />
get swayed away. Never be over leveraged,<br />
cut costs wherever you can.<br />
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
Opportunities in forms of innovation and cost cutting have<br />
led to improved profitability of the company – these are the<br />
biggest lessons from the pandemic. Willingness to change,<br />
being attentive and adaptable to change is important<br />
Have Plan B & Learn to Adapt Quickly<br />
Saurabh Gadgil, PNG <strong>Jeweller</strong>s, Pune<br />
We moved a lot of our business online,<br />
we started using technology to the<br />
best of our abilities. Select online, buy<br />
offline and several other modes by creating<br />
dedicated online channels for customers<br />
were created. All the inventory was put up<br />
online. When lockdown began, gold was<br />
at Rs 38,000 and when lockdown opened<br />
it was at around Rs 50,000 for the same<br />
amount of gold. So a lot of money for most<br />
retailers was tied up in inventory. This made<br />
everything quite uncertain.<br />
The pandemic taught us the importance<br />
of being able to adapt to changes quickly.<br />
Covid has taught the world the value of<br />
human life, compassion and being able to<br />
overcome challenges posed by uncertain<br />
times. The exchange policies, buyback<br />
terms etc had to be learnt again. Crisis<br />
times taught us the importance of facing<br />
challenges as a team. We had a good<br />
bonding with all employees at every level.<br />
Stronger ties have been nurtured. We have<br />
started understanding our clients better. We<br />
understand their problems as well. Areas<br />
which were neglected were given more<br />
attention.<br />
After the storm settles, it is time to take<br />
stock of your business. Things are going<br />
to get better from here, aim for the sky,<br />
create a better industry. One has to learn<br />
the importance of having a Plan B. We have<br />
to learn the importance of being able to<br />
bounce back in no time.<br />
Covid has taught<br />
the world the<br />
value of human<br />
life, compassion<br />
and being able<br />
to overcome<br />
challenges posed<br />
by uncertain times.<br />
Crisis has taught us<br />
the importance of<br />
facing challenges as<br />
a team.<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 29
The Big STory<br />
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
<strong>Jeweller</strong>y is the<br />
only luxury product<br />
which you can wear<br />
many times as you<br />
want, redo it at onetenth<br />
the cost and<br />
get a brand new<br />
piece, or exchange<br />
or sell it at a higher<br />
price. The whole<br />
industry must come<br />
together to explain<br />
this to clients<br />
Be Compassionate and<br />
Take Care of your Staff<br />
Manish Gupta, Alankar <strong>Jeweller</strong>s, Patna<br />
The first thing we learnt is to be fair to<br />
our employees. We learnt that you have<br />
to support our team. You have to have the<br />
depth in you to be able to support your<br />
people in times of crisis. Being able to<br />
support the team in the right way goes a<br />
long way and it reflects on our value system.<br />
So their respect towards the organization<br />
also has increased. The whole idea is being<br />
able to be more humane.<br />
We were able to showcase products in the<br />
right way, we learnt to optimize by looking<br />
at products which are not moving – finding<br />
the reasons why certain products are not<br />
moving. As gold prices shot up, some pieces<br />
were not in line with the expectation of the<br />
customers, price wise, so we learnt to redo<br />
the whole set – make it lighter. We were<br />
able to identify the fast moving segments<br />
and getting more of that inventory in.<br />
Everyone is selling jewellery but what<br />
we can offer is an experience of buying<br />
jewellery. Customers value the little things.<br />
Sometimes, a customer wants to buy only<br />
the earrings from a necklace set. Earlier we<br />
were stubborn but now we have learnt to<br />
be flexible and service customer’s every<br />
little need. We made certain changes in our<br />
sales policies, made ourselves more flexible.<br />
Each one has a different viewpoint – you<br />
cannot steam roll your way in this field.<br />
The industry should work as a team. You<br />
need to approach such situations through<br />
team work. Customers’ feedback is of<br />
utmost importance and getting them to<br />
realise that there is no other product which<br />
gives you value for your money like gold<br />
is also crucial. You cannot do this with<br />
your Bulgari jacket or your Mercedes Benz.<br />
<strong>Jeweller</strong>y is the only luxury product which<br />
you can wear many times as you want, redo<br />
it at one-tenth the cost and get a brand new<br />
piece, or exchange or sell it at a higher price.<br />
The whole industry must come together to<br />
explain this to clients. Awareness about the<br />
effort and labour that goes into making a<br />
piece of jewellery should also be created.<br />
30 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
BIG<br />
LESSONS<br />
FOR <strong>2021</strong><br />
Tread Cautiously and Don’t<br />
Be in a Hurry<br />
Anantha Padmanabhan, NAC <strong>Jeweller</strong>s, Chennai<br />
2020 has been quite bad for all of us.<br />
From April to September we could not<br />
work. For six months we had to bear all<br />
the overheads – interests, rents, salaries etc,<br />
prices also rose. Many people lost money<br />
in gold loans – liquidity dried up in no<br />
time. Most of us survived. We expect good<br />
business from February.<br />
We should not have too much risk and<br />
loan exposure. Everyone should have a<br />
provision to overcome these dangers. If<br />
we are doing a 100 Cr business we should<br />
have a backup worth 2-3 per cent. People<br />
who have 5 or 10 showrooms have to<br />
plan properly and not be in a hurry. We<br />
have to be very cautious. We were able to<br />
manage salaries but we had to cut about 15<br />
per cent of our workforce, otherwise the<br />
establishment would have been in danger–<br />
if there is an opening, we will give them<br />
first preference. For Diwali we gave a 50 per<br />
cent bonus. We have now restored salaries as<br />
well. We cannot expect any increment this<br />
year. After six months we may be in a better<br />
position to do it.<br />
We need to look into the fast moving<br />
items and concentrate on those. We also<br />
need to get into deals for fancy items with<br />
manufacturers, which they can take back<br />
and redesign and send back to us if the need<br />
arises. We have removed a lot of our old<br />
stock and converted them into fast moving<br />
pieces. We need to plan our stock properly<br />
in the coming months . We may have to buy<br />
only 5-6 bridal sets as against 15-20 sets and<br />
we need to wait for the season to pick up.<br />
We have to go for light weight diamond<br />
jewellery. Platinum is doing well because<br />
prices are low. We are cutting on advertising<br />
revenues as well. We are concentrating on<br />
social media and radio, newspapers and<br />
magazines have become cheaper since<br />
Covid.<br />
We need to look<br />
into the fast<br />
moving items and<br />
concentrate on<br />
those. We also need<br />
to get into deals for<br />
fancy items with<br />
manufacturers,<br />
which they can take<br />
back and redesign<br />
and send back to us<br />
if the need arises.<br />
We have removed a<br />
lot of our old stock<br />
and converted them<br />
into fast moving<br />
pieces. We need<br />
to plan our stock<br />
properly in the<br />
coming months<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 31
Special RepoRt<br />
Union Budget <strong>2021</strong><br />
Industry revels In new<br />
Budget Announcements<br />
Customs duty on gold and silver decreased to 7.5 per cent from<br />
12.5 per cent with an addition of 2.5 per cent AIDC (Agri Infra &<br />
Development Cess) – in effect reduced to 10 per cent -- applauded<br />
unanimously by the whole G & J industry<br />
32 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
The finance minister Nirmala<br />
Sitharaman presented the Union<br />
Budget <strong>2021</strong> in Parliament on<br />
February 1. The Union Budget <strong>2021</strong><br />
provided a major boost to healthcare<br />
and infrastructure. However, there was<br />
no change in Income Tax slabs this<br />
year. In her speech, the finance minister<br />
mentioned that this year’s budget<br />
proposals rest on six pillars — health<br />
and well-being, physical, financial capital<br />
and infrastructure, inclusive development<br />
for aspirational India, reinvigorating<br />
human capital, innovation and R&D and<br />
minimum government and maximum<br />
governance.<br />
Reduction in customs duty on<br />
gold and silver: A boon<br />
For many years the Council has been<br />
repeatedly following up with the<br />
government for reduction in import duty<br />
on gold. Finally, requests made by many<br />
G & J councils and associations have<br />
been accepted by the government. This<br />
is a major step in helping create a level<br />
playing field and controlling untoward<br />
modes of importing gold in India. “We<br />
are really happy to note that customs<br />
duty on gold has been reduced. Since the<br />
past two years we have repeatedly sent<br />
representations to the government to<br />
reduce the same and finally it has agreed.<br />
They have appointed SEBI as regulator<br />
for Gift City Gold Exchange which is<br />
also positive step. Setting up of domestic<br />
Spot Exchange for Domestic Trade is also<br />
important. We have sent many proposals<br />
to the government to simplify and easing<br />
gold monetization scheme so that a lot of<br />
gold lying in the households can be used<br />
for the good of the nation. There are a<br />
lot of synthetic stone manufacturers in<br />
India so increase in import duty is in a<br />
way protecting their interests, as jewellery<br />
manufacturers will then buy from them<br />
instead of importing synthetic stones<br />
from abroad,” explained Ashish Pethe,<br />
Chairman, GJC in response to the Union<br />
Budget <strong>2021</strong>. Colin Shah, Chairman,<br />
GJEPC said, “The reduction in import<br />
duty from 12.5 per cent to 7.5 per cent<br />
will help the Gem & <strong>Jeweller</strong>y exports<br />
become globally competitive. Reduction<br />
in duty on raw materials would give the<br />
much-needed boost to the sector and help<br />
it to move to the next level. In fact, high<br />
duty on precious metal had made our<br />
exports uncompetitive leading to large<br />
<strong>Indian</strong> diaspora/NRI, moving to Dubai,<br />
Hong Kong or other centres to buy<br />
jewellery which was largely impacting the<br />
employment as well as business in India.<br />
Along with this the decrease of import<br />
duty on jewellery findings to 10 per cent<br />
will help the jewellery manufacturer<br />
exporters in a big way. ”<br />
“Another relief for the industry was the<br />
clarification on Equalisation Levy. What<br />
we understand that from the budget is that<br />
Online Equalisation Levy of 2 per cent<br />
is now not applicable on B2B purchases<br />
from International Diamond Auctions.<br />
This will help our manufacturers of<br />
diamonds to buy directly from miners,”<br />
adds Colin Shah.<br />
On the face of it the Budget seems to<br />
be growth oriented. As far as the Gem &<br />
<strong>Jeweller</strong>y sector is concerned - the reduction<br />
in customs duty from 12.5 per cent to 7.5<br />
per cent is a welcome move. It will be a major<br />
disincentive for smuggling.<br />
Ishu Datwani, Founder, ANMOL<br />
Decrease of import duty on<br />
jewellery findings to 10 per<br />
cent will help the jewellery<br />
manufacturer exporters<br />
in a big way. Another<br />
relief for the industry<br />
was the clarification on<br />
Equalisation Levy. What<br />
we understand that from<br />
the budget is that Online<br />
Equalisation Levy of 2 per<br />
cent is now not applicable<br />
on B2B purchases from<br />
International Diamond<br />
Auctions. This will help our<br />
manufacturers of diamonds<br />
to buy directly from miners<br />
Colin Shah, Chairman,<br />
GJEPC<br />
We are really happy to<br />
note that customs duty<br />
on gold has been reduced.<br />
Since the past two years<br />
we have repeatedly sent<br />
representations to the<br />
government to reduce<br />
the same and finally it<br />
has agreed. They have<br />
appointed SEBI as regulator<br />
for Gift City Gold Exchange<br />
which is also positive step.<br />
Setting up of domestic Spot<br />
Exchange for Domestic<br />
Trade is also important.<br />
Ashish Pethe,<br />
Chairman, GJC<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 33
Special RepoRt<br />
very positive and welcome move by the<br />
government. This will surely enhance the<br />
sale of jewellery but most importantly it<br />
will help to reduce the illegal trade.”<br />
Reduction in customs<br />
duty by 2.5 per cent<br />
is a very positive and<br />
welcome move by the<br />
government. This will<br />
surely enhance the sale<br />
of jewellery but most<br />
importantly it will help to<br />
reduce the illegal trade.<br />
Snehal Choksey,<br />
Director, Shobha Shringar<br />
<strong>Jeweller</strong>s<br />
It is a very welcome and<br />
much-awaited step<br />
and will reduce gold<br />
smuggling, bring domestic<br />
gold prices closer to the<br />
international pricing, and<br />
therefore lower gold<br />
prices. <strong>Jeweller</strong>s will<br />
require slightly lesser<br />
working capital in INR. This<br />
move is going to positively<br />
impact jewellers and<br />
consumers both.<br />
Vaibhav Saraf, Director,<br />
Aisshpra Gems and Jewels<br />
Helps control unlawful import<br />
of gold<br />
Speaking about the Budget, Ishu Datwani,<br />
Founder, ANMOL said, “On the face<br />
of it the Budget seems to be growth<br />
oriented. As far as the Gem & <strong>Jeweller</strong>y<br />
sector is concerned - the reduction in<br />
customs duty from 12.5 per cent to 7.5<br />
per cent is a welcome move. It will be a<br />
major disincentive for smuggling.” While<br />
stating his observations about reduction<br />
in customs duty on gold, Vaibhav Saraf,<br />
Director, Aisshpra Gems and Jewels, said,<br />
“It is a very welcome and much-awaited<br />
step and will reduce gold smuggling,<br />
bring domestic gold prices closer to the<br />
international pricing, and therefore lower<br />
gold prices. <strong>Jeweller</strong>s will require slightly<br />
lesser working capital in INR. This move<br />
is going to positively impact jewellers and<br />
consumers both.” Controlling criminal<br />
tendencies in any business is the prime<br />
duty of the government. In agreement,<br />
Snehal Choksey, Director, Shobha<br />
Shringar <strong>Jeweller</strong>s added, “Reduction<br />
in customs duty by 2.5 per cent is a<br />
Better infrastructure is good<br />
for all<br />
The budget has made heavy allocations<br />
to the infrastructure segment, about<br />
which Anil Kataria, DP <strong>Jeweller</strong>s, MP,<br />
said, “I think it is a very good budget.<br />
Better provisions for all – business sector<br />
and common man, it addresses issues of<br />
migrant workers, reduces burden on<br />
farmers and therefore improves changes<br />
for holistic development. Reduction in<br />
duty on gold is a positive move towards<br />
bringing in increased transparency in<br />
imports. On the whole it is a good budget<br />
and its impact will start showing in this<br />
quarter itself.”<br />
This budget ensures that the sector<br />
becomes more organized in several ways<br />
and looks after the interest of the karigars<br />
and MSMEs well. Says Suvankar Sen,<br />
CEO, Senco Gold and Diamonds, “It will<br />
help the sector to be more organized.<br />
The responsibility of SEBI to manage<br />
bullion exchange implementation will<br />
help in making the gem and jewelry<br />
sector more organized. It is a good<br />
initiative by government to take care of<br />
consumers,company, and manufacturing<br />
sector, karigars as well. ”<br />
Gold will once again be within<br />
reach of the middle class<br />
Gold will once again be within reach of<br />
the middle class and lower middle class<br />
due to reduced pricing. It will lead to<br />
increased consumption of gold. Gold<br />
I think it is a very good budget. Better<br />
provisions for all – business sector and<br />
common man, it addresses issues of migrant<br />
workers, reduces burden on farmers and<br />
therefore improves changes for holistic<br />
development. On the whole it is a good<br />
budget and its impact will start showing in this quarter itself.<br />
Anil Kataria, Promoter, DP <strong>Jeweller</strong>s<br />
34 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
This budget will help the sector to be more<br />
organized. The responsibility of SEBI to manage<br />
bullion exchange implementation will help<br />
in making the gem and jewelry sector more<br />
organized. It is a good initiative by government<br />
to take care of consumers, company, and<br />
manufacturing sector, karigars as well.<br />
Suvankar Sen, CEO, Senco Gold and Diamonds<br />
prices had gone up, it had become<br />
increasingly out of reach of people, hence<br />
this is a positive move. “We welcome the<br />
Government’s move to reduce the<br />
customs duty on gold from 12.5 %,<br />
after repeated recommendations from<br />
the industry year after year. This move<br />
will have a very positive impact on the<br />
industry at multiple levels. There will also<br />
be a reduction in disparity in gold pricing<br />
in India Vis-à-vis the international market<br />
helping trade in India. It will allow more<br />
and more players to become organized<br />
and bring about a sizeable reduction in<br />
black market activities in gold, stated<br />
Dr. Saurabh Gadgil, Chairman and<br />
Managing Director, PNG <strong>Jeweller</strong>s.<br />
Positive budget propels<br />
positive sentiment<br />
Overall, the budget has ensured positive<br />
sentiment by taking into account the need<br />
for support to agriculture, infrastructure,<br />
propelling digitization of our economy,<br />
reduction of tax burden on senior<br />
citizens, funding support to MSME’s and<br />
tax relief for start-ups. “The best part is<br />
that gold duty has been decreased, that<br />
is an effective way to control smuggling<br />
gold into the country. It is a good budget<br />
especially for senior citizens, they have<br />
removed taxation on pension so life<br />
for retired people has been made easier.<br />
The government’s attitude is positive<br />
for control of Coronavirus. The increase<br />
in duty on coloured stones does not<br />
actually affect the gold jewellers because<br />
the percentage of coloured stones is<br />
nominal for a jeweller as compared to the<br />
It is a very positive signal from the government<br />
to our industry as after a long time they have<br />
listened to our demands. Huge investments<br />
into bank, infrastructure and agriculture will<br />
lead to a much higher liquidity resulting in more<br />
spending by the consumers. The budget is<br />
favourable for the NRI’s to get money into the country and thereby<br />
benefiting the industry.<br />
Anand Prakash, Director, Abhushan <strong>Jeweller</strong>s, Agra<br />
Uni n<br />
BUdget<br />
<strong>2021</strong>-2022<br />
HIGHLIGHTS<br />
Customs duty on gold and<br />
silver decreased to 7.5 per<br />
cent from 12.5 per cent<br />
with an addition of 2.5<br />
per cent AIDC (Agri Infra &<br />
Development Cess) – in<br />
effect reduced to 10 per cent<br />
Duty on finished synthetic<br />
stones raised from 10 per<br />
cent to 15 per cent<br />
Senior citizens above 75<br />
years of age with only<br />
interest income will not have<br />
to file income tax returns<br />
– more disposable money<br />
made available to spend on<br />
gold<br />
Sound budget for<br />
infrastructure and agriculture<br />
will also have a positive<br />
outcome for G&J industry<br />
Govt to set-up a faceless<br />
dispute resolution<br />
mechanism for small<br />
taxpayers<br />
Govt to eliminate double tax<br />
for NRIs – more liquidity to<br />
invest on jewellery<br />
MSME allocation to be<br />
doubled. Government to<br />
set aside Rs 15,700 crore in<br />
FY22<br />
Revise of definition under<br />
Companies Act, 2013<br />
for small companies by<br />
increasing their threshold<br />
for capitalization to not<br />
exceeding Rs 50 lakh to not<br />
exceeding Rs 2 crore and<br />
turnover not exceeding Rs 2<br />
crore to not exceeding Rs 20<br />
crore<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 35
Special RepoRt<br />
This will be a step<br />
forward towards Atma<br />
Nirbhar Bharat. In this<br />
budget, we were also<br />
expecting the removal<br />
of import duty on raw<br />
material of color stones<br />
and diamond and also<br />
on import of ready<br />
colour stones from<br />
7.5 per cent to 2.5 per<br />
cent. At the same time<br />
finance minister has also<br />
announced the reduction<br />
of custom duty on silver<br />
& gold Findings from 20<br />
per cent to 10 per cent,<br />
which will again helpful<br />
to increase the country’s<br />
export.<br />
Sanjay Kala, President,<br />
Jaipur <strong>Jeweller</strong>y<br />
Association<br />
inventory stocked up by a jeweller,” notes<br />
Pankaj Seth, Durga Das Seth <strong>Jeweller</strong>s,<br />
Amritsar.<br />
Notably there has been no change<br />
in IT slabs, Covid Cess has not been<br />
levied and capital gains tax has remained<br />
untouched. Leading to an extremely<br />
positive impact on the stock markets.The<br />
budget is a growth-oriented budget with<br />
very positive outcomes for our industry.<br />
“The reduction in import duty comes as<br />
a bonanza as it will lead to much increases<br />
inflow of customers into the market due<br />
to decreased prices, also the investment of<br />
a jeweller goes down to maintain same<br />
amount of stock. It is a very positive signal<br />
from the government to our industry as<br />
after a long time they have listened to our<br />
demands. Huge investments into bank,<br />
infrastructure and agriculture will lead to<br />
a much higher liquidity resulting in more<br />
spending by the consumers. The budget<br />
is favourable for the NRI’s to get money<br />
into the country and thereby benefiting<br />
the industry,” states Anand Prakash,<br />
Abhushan <strong>Jeweller</strong>s, Agra.<br />
Sums up Dheeraj Menda, Studio Rêves,<br />
Mumbai “The budget is indeed a holistic<br />
one which looks after the needs of the<br />
common man – business class, startups<br />
and envisages a truly atmanirbhar India,<br />
because it makes improved allocations for<br />
infrastructure, healthcare, agriculture and<br />
more and all of this will in the long run<br />
ensure more financial independence for<br />
every <strong>Indian</strong>. Better disposable income<br />
with every <strong>Indian</strong> is indeed an excellent<br />
step in improving demand for gems and<br />
jewellery.”<br />
We welcome the Government’s move to reduce the customs duty on gold<br />
from 12.5 per cent, after repeated recommendations from the industry<br />
year after year. This move will have a very positive impact on the industry at<br />
multiple levels. There will also be a reduction in disparity in gold pricing in India<br />
vis-à-vis the international market helping trade in India.<br />
Dr. Saurabh Gadgil, Chairman and MD, PNG <strong>Jeweller</strong>s<br />
36 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Special Feature<br />
How to get New Clients?<br />
How Manufacturers attract<br />
new clients in tHe absence<br />
of PHysical exHibitions<br />
Getting new clients for any business has always been challenging.<br />
The last year has aggravated this challenge considerably owing to<br />
the fact that physical G & J shows had to be cancelled and converted<br />
into virtual ones. <strong>Jeweller</strong>y manufacturers share the practices they<br />
adopt to get new clients with Sugandha R<br />
42 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Buying gems and jewellery is an<br />
experience – these products are<br />
expensive and therefore warrant<br />
a thorough examination before making<br />
the actual purchase. Many manufacturers<br />
therefore could not land new buyers<br />
during the pandemic.<br />
Cancellation of physical shows<br />
affects business adversely<br />
Explains Vikas Mehta of Achal Jewels<br />
“Cancellation of physical shows has<br />
been a blow to our business. We haven’t<br />
been able to get new clients during the<br />
pandemic. During shows we could meet<br />
new clients and show them our designs<br />
and get them to actually make the<br />
purchase. Currently, we are doing business<br />
with our existing range of clients.” This is<br />
a woe which manufacturers across India<br />
will acknowledge. They all are getting<br />
online orders from their long standing<br />
clients.<br />
Says Anand Shah of Anand Shah<br />
Jewels, Mumbai, “The zest for making<br />
new designs and working on truly<br />
ostentatious pieces got dampened during<br />
the pandemic, as physical shows and<br />
exhibitions were cancelled and we could<br />
not meet true connoisseurs. Our team of<br />
karigars also felt the blow as appreciation<br />
for their work came on a digital platform<br />
– which does not really reach out.” All the<br />
same the show must go on and so Shah<br />
and his team have taken pictures of their<br />
entire stock, some videos also were made<br />
and all these images are shared with clients<br />
over Whatsapp and email. “This helps<br />
clients decide what they want. We do a<br />
Facetime with clients and explain every<br />
aspect of the product in detail. Sometimes,<br />
they return jewellery they think looks<br />
different in reality and therefore a gap in<br />
their expectation. This is part of business,”<br />
explains Shah. In case of new clients, they<br />
need to walk in at Anand Shah Jewels and<br />
there they are shown the latest products<br />
and all their queries are resolved. “We<br />
do not share high resolution images and<br />
videos with new clients. We do however<br />
share our standard designs and low<br />
resolution images and prices with them,”<br />
explains Shah. Often virtual shows are<br />
good, but nothing like the real shows.<br />
“Virtual shows were somewhat helpful,<br />
but it is time consuming to open each<br />
and every image and display it to the<br />
prospective clients. Virtual shows are as<br />
good as Facetime,” explains Shah.<br />
Cancellation of physical<br />
shows has been a blow<br />
to our business. We<br />
haven’t been able to<br />
get new clients during<br />
the pandemic. During<br />
shows we could meet<br />
new clients and show our<br />
designs to them and get<br />
them to actually make the<br />
purchase.<br />
Vikas Mehta,<br />
Achal Jewels<br />
The zest for making new<br />
designs and working on<br />
truly ostentatious pieces<br />
got dampened during the<br />
pandemic, as physical<br />
shows and exhibitions<br />
were cancelled and we<br />
could not meet true<br />
connoisseurs. We do a<br />
Facetime with clients and<br />
explain the products in<br />
detail.<br />
Anand Shah,<br />
Anand Shah Jewels<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 43
Special Feature<br />
We have been<br />
approaching all our<br />
clients over email and<br />
sending them videos<br />
and images of our<br />
products for many<br />
years now, even before<br />
2020. So our clients<br />
did not experience any<br />
difference during the<br />
pandemic.<br />
Dheeraj Menda,<br />
Studio Rêves<br />
We already have huge<br />
customer base, we<br />
approach clients via<br />
telephone calls and<br />
the only difference we<br />
brought in during the<br />
pandemic is to use high<br />
definition photography.<br />
We send these images<br />
to our clients and explain<br />
them the details over a<br />
telephonic conversation.<br />
Kamal Punjabi,<br />
T T Gems<br />
Telephone calls, videos and<br />
digital approach have its<br />
upsides too<br />
Diamond jewellery is expensive and every<br />
aspect is scrutinized by clients in detail<br />
and therefore selling diamond jewellery<br />
virtually is yet another challenge. Says<br />
Dheeraj Menda of Studio Rêves, “We<br />
have been approaching all our clients<br />
over email and sending them videos and<br />
images of our products for many years<br />
now, even before 2020. So our clients<br />
did not experience any difference during<br />
the pandemic. Our team used to call up<br />
clients, send emails and book orders. It<br />
was quite smooth, maybe slow at times<br />
but on the whole, regular.” They would<br />
however, like to participate in physical<br />
shows in the coming year, and hope that<br />
the industry prospers as it did during the<br />
pre-Covid days.<br />
According to Kamal Punjabi of TT<br />
Gems, “We already have huge customer<br />
base, we approach clients via telephone<br />
calls and the only difference we brought<br />
in during the pandemic is to use high<br />
definition photography. We send these<br />
images to our clients and explain them<br />
the details over a telephonic conversation<br />
or video calls and if they like the products<br />
they book their orders. It becomes<br />
easy for customers to understand the<br />
gemstones and helps them arrive at a<br />
decision. Most clients of ours call us<br />
for their gemstones requirements and<br />
I share good photographs and detailed<br />
information about the gemstones so that<br />
clients get an idea of the products and<br />
arrive at buying decisions soon,” explains<br />
Kamal Punjabi. They have been adopting<br />
this practice for years now and that has<br />
helped their B2B business of gemstones<br />
garner a good clientele.<br />
Instagram and other forms of social<br />
media help many manufacturers gain<br />
visibility. It’s important for businesses to<br />
adapt to new technology. Says Abhishek<br />
Raniwala of Raniwala 1881, “We have<br />
an exhaustive database to reach out to<br />
over telephone calls. When clients are<br />
interested we conduct zoom meetings<br />
or video calls. We aren’t well equipped<br />
We prepare a target list of say 200 customers.<br />
Our marketing team goes to such clients<br />
personally and invites them over to our office.<br />
When the clients come over at least 50 per cent<br />
conversions take place.<br />
Pramod Mehta, Shine Shilpi <strong>Jeweller</strong>s<br />
44 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
to reach out to new clients. Digitally we<br />
aren’t as geared up to conduct business<br />
online. Virtual shows are no good in<br />
getting new clients.”<br />
Focusing on untapped clients<br />
Some G & J manufacturers prefer physical<br />
shows over virtual ones and have not<br />
participated in any virtual show despite<br />
the pandemic. They worked on the<br />
database they had collected over the years<br />
through their participation in physical<br />
shows. “We have been participating in<br />
exhibitions for several years now and<br />
have a large database of untapped clients,<br />
some of whom we have interacted with<br />
on a one to one basis in the past. We are<br />
focusing on building our relationships<br />
with them through regular telephonic<br />
calls, Whatsapp messages and our digital<br />
media presence. We have not participated<br />
in any virtual event till date,” informs<br />
Roshiel Zaveri of Wondercuts Jewels,<br />
Mumbai.<br />
better in person. High end bridal jewellery<br />
cannot be sold only via virtual media. We<br />
use lot of coloured stones also so physical<br />
examination always makes a difference,”<br />
believes Amish Kothari of Rosentiques<br />
Fine <strong>Jeweller</strong>y.<br />
Pramod Mehta of Shine Shilpi<br />
<strong>Jeweller</strong>s is now back to normal way<br />
of conducting business via face to face<br />
communication. “We prepare a target list<br />
of say 200 customers every three months.<br />
Our marketing team goes to such clients<br />
personally and invites them over to our<br />
office. When clients come over at least 50<br />
per cent conversions take place, which is a<br />
fairly good number when it comes to new<br />
clients,” opines Mehta. In Zaveri Bazaar,<br />
Mumbai wholesalers come together to<br />
organize a G & J fairs. They invite clients<br />
from across India, and pay for their travel<br />
and residence at luxurious hotels and<br />
ensure that every client is attended to<br />
well during the fair. “We try to increase<br />
footfall in our offices. That helps bring in<br />
new clients,” explains Mehta. <br />
We have a large database<br />
of untapped clients,<br />
some of whom we have<br />
interacted with on a<br />
one on one basis in the<br />
past. We are focusing on<br />
building our relationships<br />
with them through<br />
regular telephonic calls,<br />
Whatsapp messages<br />
and our digital media<br />
presence. We have not<br />
participated in any virtual<br />
event till date.<br />
Roshiel Zaveri ,<br />
Wondercuts Jewels<br />
Importance of one-on-one<br />
meetings<br />
Travel is yet another mode through<br />
which manufacturers meet clients. “We<br />
send our sales team to meet clients with<br />
some samples and catalogues. Zoom calls<br />
and video calls had to be adopted during<br />
the lockdown and they worked well. But<br />
now as things are getting back to normal,<br />
we too would like meet clients in person.<br />
It works better. <strong>Jeweller</strong>y can be examined<br />
We have an exhaustive database to reach out to<br />
over telephone calls. When clients are interested<br />
we conduct zoom meetings or video calls. Digitally<br />
we aren’t as geared up to conduct business online.<br />
Virtual shows are no good in getting new clients<br />
Abhishek Raniwala, Raniwala 1881<br />
We send our sales team<br />
to meet clients with some<br />
samples and catalogues.<br />
Zoom calls and video calls<br />
had to be adopted during<br />
the lockdown and they<br />
worked well. But now as<br />
things are getting back to<br />
normal, we too would like<br />
meet clients in person.<br />
Amish Kothari,<br />
Rosentiques Fine <strong>Jeweller</strong>y<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 45
Amethyst<br />
Amethyst is the purple variety of the mineral<br />
species quartz. Admired for millennia, amethyst<br />
has a colourful lore: It was once thought to prevent<br />
drunkenness, keep the wearer clear-headed and<br />
quick-witted in battle and business affairs, and calm<br />
lovers overrun by passion.<br />
Colour<br />
The finest amethyst colour is a strong reddish purple<br />
or purple, without any noticeable colour zoning when<br />
looking at the stone from the top. Purple hues that<br />
are too light, too dark or brownish are less desirable.<br />
Clarity<br />
darken pale amethyst. Also know that lab-created<br />
amethyst is sold. The GIA Laboratory can determine<br />
if a gem’s origin is natural or synthetic.<br />
Sources<br />
Russia was the major amethyst source until the 19th<br />
century, until a huge amethyst deposit was found in<br />
Brazil. The once scarce purple gem was suddenly<br />
in abundance. Today, the two major sources for<br />
amethyst are Africa and South America.<br />
To learn more about amethyst and other popular<br />
gemstones visit GIA.edu/gem-encyclopedia<br />
Most of the faceted amethyst in the market is “eye<br />
clean,” meaning it lacks eye-visible inclusions. Gem<br />
professionals overlook minor inclusions when the<br />
gem is richly coloured and otherwise high quality.<br />
Treatments<br />
Heat treatment is the most common technique<br />
to improve the colour of natural amethyst. Heat<br />
treatment can lighten the colour of very dark<br />
amethyst to make it more attractive, but it cannot<br />
Image Courtesy of: Marya Dabrowski<br />
This article is provided by GIA (Gemological Institute of America ® ).<br />
GIA.edu<br />
Learn More About GIA Education Programmes and Laboratory Services in India<br />
GIAindia.in Email: labindia@gia.edu Email: eduindia@gia.edu<br />
©GIA 2019. GIA® and Gemological Institute of America® are registered trademarks of Gemological Institute of America, Inc.<br />
46 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER<br />
ADT190018_Amethyst_Advertorial_1Page_v4.indd 1<br />
2/22/2019 3:43:30 PM
In focus<br />
Mughal inspired<br />
parrot necklace,<br />
Sparsh <strong>Jeweller</strong>s<br />
Parrot earrings from Pero<br />
collection, Caratlane<br />
Tropical pierced parrot<br />
earrings, Swarovski<br />
Parrot Motif<br />
Colourful GraCe<br />
Parrot has been an intrinsic symbol in <strong>Indian</strong> culture.<br />
The beauty of this gracious bird has been captured<br />
beautifully by many an artist. <strong>Jeweller</strong>s too have<br />
looked at this bird for inspiration<br />
White ring-neck parrot cocktail ring<br />
in 18kt gold, Studio Rêves<br />
Arara parrot earrings<br />
set with diamonds and<br />
yellow and blue sapphires,<br />
Amsterdam Sauer<br />
Les Oiseaux<br />
Libérés<br />
earrings, Cartier<br />
Pavè diamond ring set in<br />
14Kt yellow gold and silver,<br />
Sanjay Kasliwal<br />
Gold, ruby and diamond<br />
‘parrot’ bangle-bracelet<br />
Gold parrot cuff,<br />
Ahilya Jewels<br />
Sterling<br />
silver<br />
pendant,<br />
Thomas<br />
Sabo<br />
Vibrant parrot ring, Caratlane<br />
48 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
In focus<br />
Signature cut<br />
lotus ruby studded<br />
diamonds and<br />
pearls necklace set,<br />
Amrapali<br />
Kaliyana lotus 18K yellow<br />
gold, labradorite, and diamond<br />
pendant necklace, Amrapali<br />
Lotus petal 18K yellow<br />
gold diamond earrings,<br />
Madhuri Parson<br />
Lotus Motif<br />
A Flower like<br />
No other<br />
The divine grace of this beautiful flower has<br />
been inspiring artists across the world for<br />
many centuries. Here are some of our favourite<br />
interpretations of this beautiful flower<br />
Lotus inspired ring, Sparsh <strong>Jeweller</strong>s<br />
Sky blue lotus earrings with<br />
aquamarine, Munnu the Gem Palace<br />
Lotus chandbalis, Noor Fares<br />
Glorious lotus drop earrings, Caratlane<br />
Fares lotus diamond earrings, Jaipur Gems<br />
Emerald lotus earrings, NAC <strong>Jeweller</strong>s<br />
Lotus enamel ring, Tanishq<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 49
In focus<br />
Platinum Necklace<br />
from Evara<br />
Platinum Love Bands by<br />
Platinum Days of Love<br />
Trillium platinum<br />
ring, SVTM Jewels<br />
Platinum<br />
bracelet, Prince<br />
<strong>Jeweller</strong>y<br />
Platinum <strong>Jeweller</strong>y<br />
Platinum<br />
Perfection<br />
Understated yet classy, platinum<br />
jewellery is all the rage now. What<br />
with soaring gold prices, people are<br />
increasingly inclined to investing in<br />
delicate platinum jewellery<br />
Platinum Bracelet from Evara<br />
Arrow trible platinum bracelet,<br />
Senco Gold and Diamonds<br />
Infinity ring in platinum set<br />
with diamonds, Jewelove<br />
Platinum soundwave print<br />
couple rings, Augrav<br />
Ginko leaf<br />
bracelet, VBJ<br />
Platinum love bands,<br />
Platinum Days of Love<br />
Tristan platinum<br />
kada, PNG <strong>Jeweller</strong>s<br />
50 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
In focus<br />
Traditional<br />
Maharashtrian bridal<br />
necklace, Malabar Gold<br />
and Diamonds<br />
Traditional Maharashtrian gold bangle set,<br />
Govind Dande & Sons<br />
Regional Bridal Series - Maharashtra<br />
ElEgancE PErsonifiEd<br />
Draped in rich 9-yard Paithani sari, a Maharashtrian bride looks resplendent<br />
in gold, with traditional pieces handcrafted to perfection. From Kohlapuri Saj,<br />
Thushi necklace to nath & Laxmi Haar, you would be hard pressed to find<br />
Maharashtrian brides decked without these pieces<br />
Shaahi haar, Tanishq<br />
Traditional Maharashtrian earrings,<br />
Malabar Gold and Diamonds<br />
Maharashtrian<br />
banu nath,<br />
PNG <strong>Jeweller</strong>s<br />
Traditional thushi,<br />
Waman Hari Pethe<br />
Putli chapla haar,<br />
Waman Hari Pete<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 51
Designscape<br />
Garden of<br />
enchantments<br />
necklace - <strong>IJ</strong><br />
Awards Nominee<br />
Yashasvi Saraf<br />
Inverted emerald earrings<br />
Crafting BriLLianCE<br />
Born into a family of jewellers, Yashasvi’s penchant towards gemstones<br />
and jewellery was natural. She breathes her imagination into every single<br />
piece, ensuring every single one of them are unique and never-seenbefore.<br />
Brand Yashasvi’s pieces are fit for collectors, who believe in<br />
keeping in their possession priceless valuables that transcend time<br />
54 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Yashasvi Saraf is a third generation<br />
jeweller. She has grown up around<br />
jewellery, gems being sorted<br />
and designers sketching all day. With a<br />
background in finance and accounting,<br />
her early stint in making jewellery sketches<br />
and playing around with gemstones<br />
eventually led her towards jewellery<br />
designing. “Even though I had the entire<br />
world of finance to grow further in, my<br />
heart had already set its place in the world<br />
of gems and jewels,” says Yashasvi.<br />
Yashasvi remembers being given<br />
packets of pearls and rubies to count,<br />
totally oblivious of the fact that this was<br />
totally going to be her calling! All those<br />
sights of my dad crafting jewels and my<br />
mom grading gems and client dealings<br />
have really shaped my love for jewels and<br />
made me a design aesthete.”<br />
She has never been a commercial<br />
jewellery creator. “I have always been<br />
a couturier at heart. I don’t just keep<br />
churning designs and never believed<br />
that I can make luxury pieces if I just<br />
keep creating in bulk. So, when I give<br />
design direction to my artists or when<br />
I’m designing, I make concepts from the<br />
point of view of the discerning audience.<br />
So every piece right from ideation to<br />
completion is made one-of-a-kind.” She<br />
is deeply influenced by Flora and Fauna<br />
and Abstract Art, so in one piece you<br />
could find an elephant and in another you<br />
might find a three dimensional work with<br />
a rare Burma ruby suspended somewhere<br />
in it. “I believe in creating legacy jewels.<br />
So, if someone is wearing my jewel even<br />
50 years down the line, it still remains a<br />
classic and one can make out that this is a<br />
piece of Yashasvi!”<br />
She has strived to break the shackles<br />
of traditional jewellery making.“I’ve<br />
Skylark ring - Winner, Couture <strong>Jeweller</strong>y<br />
Under Rs 5 Lakhs (<strong>IJ</strong> Awards 2020)<br />
Elephants in forest bracelet - Winner, Gold<br />
<strong>Jeweller</strong>y under 5 Lakhs (<strong>IJ</strong> Awards 2017)<br />
believed and strongly stuck to the rule of<br />
creating jewels that are not ordinary, that<br />
have their own identity and not something<br />
that already exists somewhere.” Unseen,<br />
new and independent of influences are<br />
what her jewels offer.<br />
She has almost 30 new concepts in<br />
queue for the spring, the latest one that’s<br />
about to finish is a gorgeous garden of<br />
enchantments neckpiece. “It’s a stunning<br />
neckpiece with small handcrafted<br />
elephants, bundles of twigs, scatter of<br />
leaves, bunches of Basra pearls making<br />
small buds, small fruit hangings almost<br />
as if you’re in a dreamy spring setting,<br />
watching the play of nature.<br />
Yashasvi draws inspiration from art,<br />
nature, structures and so many things<br />
could inspire her on a daily basis. She<br />
makes a note of an idea the moment it<br />
strikes and then briefs her design team<br />
about it. The concept is then traditionally<br />
handmade on paper with every angle<br />
and setting drawn in detail. She then<br />
sits with her craftsmen who follow the<br />
sketch to the T. The gems and stones are<br />
then sourced accordingly or are cut as per<br />
the design. “We ensure strict grading of<br />
our gems and diamonds to provide the<br />
finest we can offer for the price points set.<br />
At every stage of manufacturing, I look<br />
into the progress and I do the ultimate<br />
final layout of the jewellery piece when<br />
it is on wax for sample structure. Once<br />
I approve it goes into final making and<br />
we never hurry the process of finishing .<br />
I personally ensure I keep wearing them<br />
to check their fittings, their fall, whether<br />
it will complement the person wearing it,<br />
to ensure that if I were a buyer, I would<br />
definitely buy that piece.”<br />
Her bird ring won the award under<br />
Couture <strong>Jeweller</strong>y under Rs 5 Lakhs<br />
category. On her holiday, she was at a<br />
park surrounded by a plethora of birds<br />
perched on branches and that just struck<br />
a chord in her heart and it didn’t leave her<br />
mind. “The next thing I did was take out<br />
my iPad and immediately drew a rough<br />
sketch of the bird. Now, the question was<br />
in what form should we use this bird. So<br />
what I found to be the best option was<br />
to form a ring. So now the challenge was<br />
to craft it in a manner that it captures the<br />
bird in its most organic form and then<br />
we did a number of sketches to set the<br />
bird and finally after days of toiling we<br />
completed our sketch. Instead of setting a<br />
branch we decided to make it look very<br />
vintage and organic, and we perched the<br />
lark on a bed of gold coin.”<br />
Yashasvi loves working with emeralds, it<br />
is something about the colour and intensity<br />
that just instantly makes her so happy! She<br />
also loves pearls. “Most of my gold jewels<br />
will have thousands of seed sized natural<br />
pearls scattered everywhere.” Her design<br />
studio is busy crafting some magnificent<br />
gold legacy pieces like perfume bottles<br />
and vermillion cases. Also in the pipeline<br />
are some resplendent jewels coming up<br />
with rare carved gemstones collected over<br />
years. A beautiful rare Columbian parrot<br />
is being meticulously crafted to go into a<br />
sautoir neckpiece. “We are also currently<br />
working on creating a range of our<br />
signature artistic jewels in lighter range<br />
which is playful, easy to carry and at the<br />
same time works like a statement piece.”<br />
When she is not in her studio, sketching<br />
or toying around with gemstones, she will<br />
be probably be on the Gram! “I am an<br />
avid reader and an Instagram junkie. You<br />
will find me either with a new book or<br />
surfing art, updating myself with new<br />
creations, designers and trends, I love to<br />
keep myself updated with the happenings<br />
in the world of luxury. I also love to<br />
travel. I believe travelling broadens our<br />
horizon. Whether it is visiting Historic<br />
places or Nature trails, there is inspiration<br />
everywhere.”<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 55
Special Feature<br />
10th Edition of JJS <strong>IJ</strong> <strong>Jeweller</strong>s Choice Design<br />
Awards Powered by GIA<br />
<strong>IJ</strong> AwArds Top desIgns<br />
In A grAnd VIrTuAl<br />
AwArd Ceremony<br />
22 winners were awarded for their jewellery across 20<br />
categories. The virtual award recorded over 2000 viewers<br />
across the micro site and social media channels<br />
58 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Hosts for the evening: Siddharth Kannan & Sonam Chabbra<br />
Sriram Natarajan, Managing Director, GIA India presenting the<br />
award for Couture <strong>Jeweller</strong>y under Rs 5 Lakhs<br />
The 10th edition of JJS <strong>IJ</strong> <strong>Jeweller</strong>s<br />
Choice Design Awards Powered by<br />
GIA happened virtually on the eve<br />
of 27 <strong>December</strong> 2020. The show recorded<br />
a staggering 2000 viewers across its micro<br />
site and all the social media channels.<br />
The evening was hosted by Siddharth<br />
Kannan & Sonam Chabbra, both wellknown<br />
emcees. 22 winners were awarded<br />
for their spectacular designs across 20<br />
broad categories. This year, Minimalist<br />
<strong>Jeweller</strong>y and Pantone Colour of the<br />
Year (Classic Blue) were included as new<br />
categories.<br />
Celebrity stars Bhumi Pednekar and<br />
Arjun Kapoor added charisma and charm<br />
to the entire event, while awarding<br />
the deserving winners. An exciting<br />
Rajiv Jain, Secretary JJS presenting the award for Diamond<br />
<strong>Jeweller</strong>y under Rs 5 Lakhs<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 59
Special Feature<br />
Ghanshyam Dholakia, Founder & MD & Parag Shah, Director of HK Jewels Pvt Ltd, presenting the award for<br />
Diamond <strong>Jeweller</strong>y over Rs 5 Lakhs<br />
Uday Chinai, Chairman BVC presenting the award for Heritage<br />
<strong>Jeweller</strong>y under Rs 5 Lakhs<br />
Celebrity presenter Bhumi Pednekar presenting awards<br />
Celebrity presenter Arjun Kapoor presenting awards<br />
Bollywood Quiz added a much needed<br />
fun quotient to the whole event.<br />
Speaking on the Virtual Awards, Arpit<br />
Kala, Associate Publisher, <strong>Indian</strong> <strong>Jeweller</strong><br />
magazine said, “All manufacturing<br />
processes were at a halt due to the<br />
lockdown but this didn’t stop some genius<br />
minds to focus on innovations in designs.<br />
So we thought why not get these designs<br />
to actual pieces and the only motivating<br />
factor was to organize a competition, get<br />
a grand jury to do their bit and bring out<br />
the best in creativity and innovation in<br />
design. It’s our 10th edition so we had to<br />
do something different & unusual & so<br />
far we’ve done a great job.”<br />
The Grand Jury Meet for the same<br />
was held on <strong>December</strong> 10, 2020. The<br />
panel consisted of experts from gems and<br />
jewellery, social media, fashion and styling,<br />
design, and beyond, ensuring that each<br />
piece of jewellery is viewed from different<br />
perspectives. The virtual try-on partner<br />
during the Grand Jury was mirrAR by<br />
Styledotme. The jury panel included: Bina<br />
Goenka, Founder & CEO, Bina Goenka;<br />
Eshaa Amiin, Celebrity Stylist; Pratiksha<br />
Prashant, CEO, Kishandas & Co; Shweta<br />
Kaushik, CEO & Founder, SKID Interior<br />
Designing firm; Richa Goyal Sikri,<br />
Gemmologist & Story Teller; Rajiv Jain,<br />
Secretary Jaipur <strong>Jeweller</strong>y Show; Apoorva<br />
Deshingkar, Senior Director Sales and<br />
Business Development, GIA India; Meha<br />
Bhargava, Founder & CEO, Styl Inc,<br />
Wedding Stylists and Personal Shoppers;<br />
Harpreet Suri, Global <strong>Indian</strong> Influencer,<br />
60 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
#<strong>IJ</strong>AwArds2020<br />
Winner<br />
2020<br />
Alok Kala, Publisher,<br />
<strong>Indian</strong> <strong>Jeweller</strong> Magazine<br />
Sonam Modi, Co-Founder & Head<br />
Designer at SVA by Sonam & Paras Modi<br />
and Renu Oberoi, Creative Director,<br />
Renu Oberoi Luxury Fine <strong>Jeweller</strong>y.<br />
This year, the awards initiative had<br />
received over 500 entries from 24 cities<br />
all across India of which 104 entries<br />
from 20 categories were shortlisted.<br />
Each and every entry was unique and<br />
presented really well by zooming in on<br />
still photographs from every angle and<br />
an accompanying video which displayed<br />
every jewellery in a 360 degree angle.<br />
Plus with the help of AR-enabled virtual<br />
try-ons helped the jury members see<br />
how these pieces actually looked on an<br />
individual.<br />
Powered by GIA, the <strong>IJ</strong> Awards was<br />
presented by JJS. The other partners<br />
include: Hari Krishna Group as the<br />
Diamond <strong>Jeweller</strong>y category partner,<br />
BVC as the logistics partner and Diamond<br />
World magazine as the Media Partner. <br />
1 Coloured Stone <strong>Jeweller</strong>y Under Rs. 5,00,000<br />
Atelo Square, Mumbai<br />
2 Coloured Stone <strong>Jeweller</strong>y Over Rs. 5,00,000<br />
Emerald Jewel Industry, Coimbatore<br />
3 Diamond <strong>Jeweller</strong>y Under Rs. 5,00,000<br />
Umrao Jewels, Mumbai<br />
4 Diamond <strong>Jeweller</strong>y Over Rs. 5,00,000<br />
Studio Rêves, Mumbai<br />
5 Couture <strong>Jeweller</strong>y Under Rs. 5,00,000<br />
Sanskriti Jewels, Mumbai<br />
Yashasvi, Kolkata<br />
6 Couture <strong>Jeweller</strong>y Over Rs. 5,00,000<br />
Awesome Sparklers by Priti Bhatia, Surat<br />
7 Heritage <strong>Jeweller</strong>y Under Rs. 5,00,000<br />
Jaipur Ratna by Anuj Gems & <strong>Jeweller</strong>y, Jaipur<br />
8 Heritage <strong>Jeweller</strong>y Over Rs. 5,00,000<br />
Sparsh <strong>Jeweller</strong>s, Mumbai<br />
9 Best Cut Gemstone Under 10 carat<br />
YS18, Indore<br />
10 Best Cut Gemstone Between 10-20 Carats<br />
Sanskriti Jewels, Mumbai<br />
11 Temple <strong>Jeweller</strong>y of the year<br />
GRT <strong>Jeweller</strong>s, Chennai<br />
12 Accessory <strong>Jeweller</strong>y of the Year<br />
Kirtilals, Coimbatore<br />
13 Pantone Color of the Year 2020 - Classic Blue<br />
Khanna <strong>Jeweller</strong>s, New Delhi<br />
14 Minimalist <strong>Jeweller</strong>y<br />
Kalajee <strong>Jeweller</strong>y, Jaipur<br />
15 Statement <strong>Jeweller</strong>y<br />
Neha Lulla <strong>Jeweller</strong>y, Mumbai<br />
16 Best Ring Design<br />
Kalasha Fine Jewels, Hyderabad<br />
17 Best Bracelet Design<br />
Kirtilals, Coimbatore<br />
18 Best Earring Design<br />
Abaran Timeless <strong>Jeweller</strong>y, Bengaluru<br />
19 Best Necklace Design<br />
Pavit Gujral Designs, Chandigarh<br />
C. Krishniah Chetty & Sons, Bengaluru<br />
20 Best Bridal Design<br />
Birdhichand Ghanshyamdas <strong>Jeweller</strong>s, Jaipur<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 61
Special Feature<br />
Accessory of the Year -<br />
Kirtilals, Coimbatore<br />
Winning JeWellery pics<br />
Best Bracelet Design -<br />
Kirtilals, Coimbatore<br />
Best Bridal Design<br />
- Birdhichand<br />
Ghanshyamdas <strong>Jeweller</strong>s,<br />
Jaipur<br />
Best Cut Gemstone<br />
between 10-20 cts -<br />
Sanskriti Jewels, Mumbai<br />
Best Cut Gemstone under<br />
10cts - YS18, Indore<br />
Best Earring Design -<br />
Abaran Timeless <strong>Jeweller</strong>y,<br />
Bengaluru<br />
Best Necklace Design<br />
- Pavit Gujral Designs,<br />
Chandigarh<br />
Best Necklace Design - C. Krishniah<br />
Chetty & Sons, Bengaluru<br />
Best Ring Design - Kalasha<br />
Fine Jewels, Hyderabad<br />
Coloured Stone <strong>Jeweller</strong>y<br />
over Rs 5 Lakhs - Emerald<br />
Jewel Industry, Coimbatore<br />
62 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Coloured Stone<br />
<strong>Jeweller</strong>y under Rs 5<br />
Lakhs - Atelo Square<br />
LLP, Mumbai<br />
Couture <strong>Jeweller</strong>y over Rs 5 Lakhs -<br />
Awesome Sparklers by Priti Bhatia, Surat<br />
Couture <strong>Jeweller</strong>y<br />
under Rs 5 Lakhs<br />
- Sanskriti Jewels,<br />
Mumbai<br />
Couture <strong>Jeweller</strong>y under Rs 5<br />
Lakhs - Yashasvi, Kolkata<br />
Diamond <strong>Jeweller</strong>y under Rs 5 Lakhs<br />
- Umrao Jewels, Mumbai<br />
Diamond <strong>Jeweller</strong>y over<br />
Rs 5 Lakhs - Studio<br />
Rêves, Mumbai<br />
Heritage <strong>Jeweller</strong>y over<br />
Rs 5 Lakhs - Sparsh<br />
<strong>Jeweller</strong>s, Mumbai<br />
Heritage<br />
<strong>Jeweller</strong>y under<br />
Rs 5 Lakhs<br />
-Jaipur Ratna by<br />
Anuj Gems<br />
Minimalist<br />
<strong>Jeweller</strong>y of the<br />
Year - Kalajee<br />
<strong>Jeweller</strong>y, Jaipur<br />
Pantone Colour fo the Year 2020, Classic Blue -<br />
Khanna <strong>Jeweller</strong>s, New Delhi<br />
Statement <strong>Jeweller</strong>y of the Year<br />
- Neha Lulla <strong>Jeweller</strong>y, Mumbai.<br />
Temple <strong>Jeweller</strong>y of the Year -<br />
GRT <strong>Jeweller</strong>s, Chennai<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 63
Special Feature<br />
HALL OF FAME - WINNERS OF 2020<br />
Anuj & Raghav Khandelwal, Jaipur<br />
Ratna by Anuj Gems & <strong>Jeweller</strong>y, Jaipur<br />
Dr. Nawal Agarwal, Birdhichand<br />
Ghanshyamdas <strong>Jeweller</strong>s, Jaipur<br />
Hema & Suken Shah, Sparsh <strong>Jeweller</strong>s,<br />
Mumbai<br />
Anuj Shah, Umrao Jewels, Mumbai<br />
Anand Ananthapadmanabhan,<br />
GRT <strong>Jeweller</strong>s, Chennai<br />
K. Srinivasan, Emerald Jewel Industry,<br />
Coimbatore<br />
Neha Lulla, Neha Lulla <strong>Jeweller</strong>y,<br />
Mumbai<br />
Nidhi & Karan Garodia, Sanskriti Jewels,<br />
Mumbai<br />
Niraj Menda, Studio Rêves, Mumbai<br />
64 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Priti Bhatia, Awesome Sparklers by Priti<br />
Bhatia, Surat<br />
Suraj Shantakumar, Kirtilals,<br />
Coimbatore<br />
Vijay Khanna, Khanna <strong>Jeweller</strong>s, New Delhi<br />
Vinod Hayagriv, C. Krishniah Chetty &<br />
Sons, Bengaluru<br />
Yashasvi Saraf, Yashasvi, Kolkata<br />
Yogendra & Sudeep Sethi, YS18, Indore<br />
Abhishek Chanda, Kalasha Fine Jewels,<br />
Hyderabad<br />
Naman Kala, Kalajee <strong>Jeweller</strong>y, Jaipur<br />
Pratap Kamath, Abaran Timeless<br />
<strong>Jeweller</strong>y, Bengaluru<br />
Pavit Gujral,<br />
Pavit Gujral<br />
Designs,<br />
Chandigarh<br />
Yash & Anushi Mehta, Atelo Square, Mumbai<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 65
Show RepoRt<br />
I<strong>IJ</strong>S Virtual 2.0<br />
The VirTual<br />
SucceSS conTinueS<br />
I<strong>IJ</strong>S Virtual 2.0 was successful and ushered in the New Year on a<br />
grand note and promises good days ahead for the whole <strong>Indian</strong><br />
economy along with a strong positive growth in the G & J industry<br />
66 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Colin Shah, Chairman, GJEPC<br />
Shailesh Sangani, Convenor, National Exhibitions<br />
After the success of the first edition<br />
of India International <strong>Jeweller</strong>y<br />
Show (I<strong>IJ</strong>S) Virtual in October<br />
2020, the Gem and <strong>Jeweller</strong>y Export<br />
Promotion Council inaugurated today<br />
the second edition of I<strong>IJ</strong>S Virtual 2.0<br />
powered by GIA in the presence of<br />
Colin Shah, Chairman, GJEPC; Vipul<br />
Shah, Vice Chairman, GJEPC; Shailesh<br />
Sangani, Convener, National Exhibitions;<br />
Sabyasachi Ray, ED, GJEPC amongst<br />
others. The show was held from 8th to<br />
12th <strong>January</strong> <strong>2021</strong>.<br />
Sabyasachi Ray, Executive Director, GJEPC<br />
Vipul Shah, Vice Chairman, GJEPC<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 67
Show RepoRt<br />
The show had dedicated five halls<br />
each for Traditional Gold <strong>Jeweller</strong>y;<br />
Gold <strong>Jeweller</strong>y (Mass); Diamond/Colour<br />
Gemstone <strong>Jeweller</strong>y; Couture/Bridal<br />
<strong>Jeweller</strong>y; Loose colour Gemstone/<br />
Silver jewellery /Machinery & Allied.<br />
There were 250 exhibitors and 8000+<br />
registered buyers including international<br />
buyers from the US, UK, UAE, Singapore,<br />
Bangladesh, Nepal, Hong Kong, Belgium,<br />
Sri Lanka, Thailand, etc. More than 15000<br />
meetings were held over the five days of<br />
the show.<br />
Addressing the trade during the<br />
inaugural ceremony Colin Shah,<br />
Chairman, GJEPC, had said, “The first<br />
edition of I<strong>IJ</strong>S Virtual saw a record<br />
10000+ visitors and we reported a<br />
business turnover of around Rs 1000<br />
Crore. This surely has set a benchmark<br />
for us and our expectations from the<br />
second edition are high and we expect<br />
it to surpass the business generated in<br />
the first edition.” He added, “The New<br />
Year has brought in good news on many<br />
fronts - several vaccines are making their<br />
way across the globe and have already<br />
started saving lives. On the business front,<br />
demand for gems and jewellery picking<br />
up in all major export markets. <strong>Jeweller</strong>y<br />
was the highest selling luxury product<br />
in China in 2020 and the Thanksgiving<br />
Day spending in the US rose by nearly<br />
22% year-over-year to $5.1 billion,<br />
hitting a new record, -- which goes to<br />
prove that jewellery is strongly linked<br />
to the emotional connect of buyers. It’s<br />
good to see that India’s exports of gem<br />
and jewellery back to pre-covid levels in<br />
November and <strong>December</strong>. I am sure that<br />
couple of months down the line, we will<br />
see more stable economic activities across<br />
the world which will further boost the<br />
gem and jewellery sector’s growth.”<br />
Vipul Shah, Vice Chairman, GJEPC had<br />
said, “The demand from members for a<br />
second edition in quick succession speaks<br />
volumes about the I<strong>IJ</strong>S brand’s popularity<br />
and influence among industry members.<br />
I<strong>IJ</strong>S Virtual 2.0 will carry forward the<br />
68 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
saliEnt fEaturEs<br />
of iiJs Virtual 2.0<br />
• Enhanced Exhibitor<br />
Product Catalogues<br />
• Live Chat & Video<br />
Conferencing<br />
• Enhanced Product and<br />
company Search facility<br />
• Live Knowledge Sessions<br />
with industry experts<br />
• OTP at both email and<br />
cellphone number<br />
• Enhanced Video<br />
Conferencing interface<br />
• Smart Notification on<br />
System & Mobile Device<br />
positive vibe of the first edition, which<br />
transacted around Rs. 1,000 crore-worth<br />
of business.”<br />
Shailesh Sangani, Convener, Exhibition<br />
(National) had said, “The Council has<br />
assimilated a wealth of learnings based<br />
on the feedback of exhibitors and visitors<br />
from the first edition of I<strong>IJ</strong>S Virtual which<br />
was useful in enhancing every aspect of<br />
the second edition. We have introduced<br />
a host of exciting aspects to give you an<br />
experience like never before! Superior<br />
search engine, on-booth chat facility,<br />
product catalogue with a magnifying<br />
feature, digital organiser which tracks<br />
your meetings and notes, interactive<br />
knowledge forums, daily notification on<br />
Whatsapp for your appointments, and<br />
much more.” <br />
Exhibitor QuotEs<br />
I<strong>IJ</strong>S Virtual 2.0 brought in good orders for the<br />
festive season. We got number of enquiries for<br />
bridal jewellery and jadau jewellery in particular.<br />
Over 100 visitors came each day and bookings<br />
happened. I<strong>IJ</strong>S Virtual 2.0 had a better search<br />
engine and chat facility therefore we are happy to<br />
have been a part of this show.<br />
Sunil Agrawal, Sunil <strong>Jeweller</strong>s<br />
I<strong>IJ</strong>S Virtual 2.0 has been a grand effort by GJEPC.<br />
The industry was already doing well from<br />
Dussehra, Diwali and the winter wedding<br />
season. The timing of this show was great.<br />
It flagged off the upcoming summer wedding<br />
season and auspicious times which begin with<br />
Akshay Tritya and other festive times across the country. All the<br />
same, it was a relatively slower show as markets have opened<br />
up and people believe in doing transactions offline, rather than<br />
online.<br />
Rajesh Jain, Gurjar Gems Pvt Ltd<br />
Virtual selling has been accepted by most of our<br />
buyers. It’s the way going ahead. Most important<br />
clients can sit with their teams and select as<br />
per their requirements on the counter. It helps<br />
them eliminate wrong selection and be surer<br />
of their purchases. For us it is also saving a lot of<br />
money that was spent on marketing and we feel it’s a<br />
win-win situation for both buyers and sellers.<br />
Suken Shah, Sparsh <strong>Jeweller</strong>s<br />
I<strong>IJ</strong>S Virtual 2.0 has been the most awaited show.<br />
It was organised by putting in a massive effort<br />
by the GJEPC and the whole team. It surely has<br />
been much better curated than the earlier one:<br />
in terms of technology, better chat facility, better<br />
search engine and more. Number of meetings per<br />
day were also significantly more and the industry needed a<br />
good start to the New Year and I<strong>IJ</strong>S Virtual 2.0 ensured we had<br />
began on an optimistic note.<br />
Chetan Thadeshwar, Shringar House of Mangalsutra Pvt Ltd<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 69
Q&A<br />
PMLA Regulations<br />
DecoDing PMLA RuLes &<br />
ReguLAtions<br />
The recent PMLA notifications issued to the G & J industry had the<br />
G & J industry reeling under its pressure and anxiety for sometime;<br />
Rohan Shah in conversation with Colin Shah, Chairman GJEPC<br />
comes forward to clear the air<br />
70 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
Failure to report cash transaction can bring<br />
monetary penalty – which will range from<br />
Rs 10,000 to Rs 1 lakh this could be a daily<br />
charge for every offence or may vary from<br />
transaction to transaction<br />
Rohan Shah<br />
The entire jewellery industry in<br />
the country has been brought<br />
under the Prevention of Money<br />
Laundering Act (PMLA). The Ministry of<br />
Finance issued an order pointing out that<br />
the jewellery transactions from <strong>December</strong><br />
28, 2020, will come under the PMLA.<br />
The Enforcement Directorate (ED) will<br />
have the authority to conduct detailed<br />
investigation if gold or money related<br />
to gold deals is seized without proper<br />
documents. The ED has started serving<br />
circulars to the jewellery owners in this<br />
regard.<br />
There are some clarifications which<br />
have come from the government and<br />
to discuss this matter in detail especially<br />
in connection with what the recent<br />
notification means for G & J industry<br />
-- Rohan Shah joined Colin Shah,<br />
Chairman GJEPC, at the I<strong>IJ</strong>S Virtual 2.0<br />
on <strong>January</strong> 9.<br />
What is PMLA?<br />
PMLA is the Prevention of Money<br />
Laundering Act (2002) and the rules<br />
which were added in 2005. The law was<br />
primarily incorporated to confiscate illgotten<br />
money. This money usually goes<br />
into funding illegal activities from human<br />
trafficking drug trafficking to terrorism<br />
and all kinds of anti-social activities.<br />
World over, money laundering is a serious<br />
problem. Often people dealing in precious<br />
metals and precious stones are used as<br />
mediums of exchange by these money<br />
laundering racketeers. Often, without<br />
the knowledge of the businessmen as<br />
well. When large sums of money are<br />
exchanged for jewellery in cash and when<br />
the jeweller deposits this cash in his bank<br />
account the aim of money launderers is<br />
achieved. In order to avoid such activities<br />
PMLA has been instituted and jewellery<br />
businesses are brought under its ambit.<br />
Why are jewellers made a<br />
reporting agency?<br />
The government has to keep track of all<br />
gateways of money – the legal or white<br />
channels of monetary exchange – where<br />
black money can be converted into white<br />
money (or accounted money) -- one<br />
important gateway is that of the jewellery<br />
retailer. The Government notices that<br />
real estate deals, purchase of gems and<br />
jewellery are important avenues where<br />
money can be laundered and therefore<br />
the government wants to bring curbs on<br />
this activity.<br />
Which agencies watch over the<br />
PMLA regulations?<br />
There are two primary agencies:<br />
Directorate of Enforcement (ED) and<br />
Financial Intelligence Unit of India which<br />
watch over the PMLA enforcement.<br />
There is a lot of confusion<br />
whether only bullion<br />
exchanges and loose diamond<br />
businesses are covered under<br />
PMLA or are small jewellery<br />
retailers also covered under<br />
PMLA?<br />
<strong>Jeweller</strong>s are definitely are covered under<br />
PMLA – any people engaging in sale or<br />
purchase of precious stones and precious<br />
metals are covered under PMLA.<br />
What happens if small retailers<br />
are unable to comply with the<br />
regulations of PMLA?<br />
<strong>Jeweller</strong>s have to report cash transactions<br />
–the implication is that customers may be<br />
bad – not that jewellers are bad. <strong>Jeweller</strong>s<br />
have the responsibility of becoming a<br />
good reporting entity. If a jeweller fails to<br />
do his job as a reporting entity it is not<br />
the same thing as committing the offence<br />
of money laundering. Failure to report<br />
cash transaction can bring monetary<br />
penalty – which will range from Rs<br />
10,000 to Rs One lakh this could be a<br />
daily charge for every offence or may<br />
vary from transaction to transaction. The<br />
exposure for an individual jeweller today,<br />
is that if you do not comply with the role<br />
of the reporting entity -- you are liable<br />
for monetary penalty.<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 71
Q&A<br />
All cash transactions amounting to Rs 10 lakh or above within one month by<br />
one individual needs to be reported. Transactions from abroad of value above<br />
Rs 5 lakh — needs to be reported. Exchange conducted with the help of<br />
counterfeit money needs to be reported. Single or connected transactions of<br />
over Rs 10 lakh in a month needs to be reported.<br />
– passport/online (this is simple) or<br />
offline (is quite tedious)aadhar/any other<br />
officially valid mode of identification<br />
(photo ID and address proof). Under the<br />
law every reporting entity has to do this<br />
verification irrespective of value of cash<br />
transaction for every single customer.<br />
For example, if you have a customer<br />
who is a drug trafficker who has a large<br />
amount of cash – this person comes to<br />
your shop and over a period of one year<br />
conducts a transaction of Rs 20 lakhs<br />
over one year. If you have knowledge of<br />
the ill-gotten means of your customer’s<br />
wealth only then you can be booked as<br />
a money launderer. Generally you need<br />
to be concerned about your role of<br />
reporting entity.<br />
What has to be reported under<br />
PMLA?<br />
<strong>Jeweller</strong>s have the power like a banker to<br />
report suspicious transactions or persons<br />
with suspiciously high cash stashed with<br />
them. The government has not labelled<br />
jewellers as money launderers – in fact<br />
government has entrusted jewellers with<br />
the duty of reporting such transactions or<br />
people. All cash transactions amounting to<br />
Rs 10 lakh or above within one month<br />
by one individual needs to be reported.<br />
Transactions from abroad of value above<br />
Rs 5 lakh — needs to be reported.<br />
Exchange conducted with the help of<br />
counterfeit money needs to be reported.<br />
Single or connected transactions of<br />
over Rs 10 lakh in a month needs to<br />
be reported. At the same time since<br />
jewellers are already complying with the<br />
regulations prescribed by Income Tax<br />
authorities under which they ought to<br />
maintain KYC of all customers paying Rs<br />
2 lakh and above for gems and jewellery<br />
in cash. <strong>Jeweller</strong>s do not have to do<br />
anything extra under the PMLA.<br />
For instance, a buyer comes to buy<br />
a necklace or a diamond set over Rs 5<br />
lakh for cash from your store you may<br />
usually cut bills of smaller value in order<br />
to accommodate the client – but here<br />
you need to be careful as you can be<br />
held complicit to the offence of money<br />
laundering if the buyer is caught as bearer<br />
of illegal money or money earned from<br />
criminal activities. The jeweller can be<br />
held as a partner in crime.<br />
What is the due diligence?<br />
1. Maintain record of all<br />
transactions: Keep a separate record of<br />
suspicious transactions<br />
2. Maintain record of identity of<br />
your customers<br />
3. Verification of customer’s<br />
identity is important through KYC<br />
Why is KYC required for income<br />
tax for transactions only above<br />
Rs 2 lakh and for PMLA for<br />
every transaction?<br />
Income tax looks at avoiding hoarding<br />
of black money, whereas PMLA is<br />
looking for money acquired through illgotten<br />
means. Therefore it is important<br />
to maintain record of all transactions –<br />
obtain KYC for all cash transactions.<br />
Maintaining records and reporting<br />
suspicious records or of transactions above<br />
Rs ten lakh per month within 7 working<br />
days is important.<br />
How is excess stock affected?<br />
If the stock has been purchased with<br />
the help of ill-gotten wealth it can be<br />
confiscated under PMLA.<br />
What is the specific date from<br />
which PMLA declaration needs<br />
to be made?<br />
On <strong>January</strong> 15, <strong>2021</strong> this declaration<br />
needs to be made.Monthly declaration<br />
of submission needs to be made to the<br />
CBIC (Central Board of Indirect Taxes<br />
and Customs) which is the regulator for<br />
G & J industry. The regulator will specify<br />
what procedure is to be followed. As<br />
of now, CBIC has not come out with<br />
any format or procedure in which this<br />
declaration needs to be made.This gives<br />
all jewellers a leeway– as there is no clarity.<br />
At the same time, it does not mean that<br />
record should not be maintained. On the<br />
72 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
What is the specific<br />
date from which PMLA<br />
declaration needs to be<br />
made?<br />
15th of every month foreign transactions<br />
over Rs 5 lakh, cash transactions of Rs 10<br />
lakh and above in a month, or transactions<br />
where counterfeit money was found need<br />
to be reported.<br />
15th of every succeeding month –<br />
cash transactions above Rs 10 lakh<br />
(single or inter-connected) within<br />
one month<br />
<strong>Jeweller</strong>s need to maintain KYC of<br />
customers paying Rs 2 lakh and above<br />
in cash for gems and jewellery<br />
If there are any counterfeit currency<br />
notes which have been found<br />
Foreign currency used for exchange<br />
Suspicious transactions – Rule 9<br />
of PMLA mentions a whole list of<br />
suspicious transactions that need to<br />
be reported within 7 working days of<br />
such transaction taking place.<br />
If you don’t have any such transactions<br />
– you need to comply and say there<br />
have been no such transactions.<br />
What happens if a jeweller does<br />
not report a transaction of over<br />
Rs ten lakh?<br />
Every company should have a designated<br />
director or a principal officer who will<br />
represent your business – he is responsible<br />
to regularly report it. ED (Enforcement<br />
Directorate) can enforce penalty from Rs<br />
10,000 to Rs 10 lakh for non- compliance<br />
– this penalty is on a daily basis.<br />
What is the data to be maintained?<br />
You need to keep a copy of Aadhar<br />
and PAN photocopy of customer. You<br />
do not have the authority to verify the<br />
authenticity of an Aadhar card.<br />
Is KYC mandatory for all cash<br />
transactions?<br />
Taking KYC (photo identification and<br />
address proof of buyer) is important for all<br />
cash transactions amounting to Rs 2 lakh<br />
and above. This is mandatory for all cash<br />
transactions, irrespective of selling price.<br />
All of these matters are as yet open<br />
ended. CBIC also realizes that some more<br />
clarifications are needed. CBIC will look<br />
into compliance. Noncompliance may<br />
be acted upon by ED. If you have a cash<br />
transaction over Rs ten lakh you need<br />
to comply with KYC. Your report will<br />
include nature of transaction by the 15th<br />
of next month and in case of suspicious<br />
transactions you need to file KYC within<br />
seven working days. Buyer’s Aadhar card<br />
and PAN or any equivalent document of<br />
proof identity of your buyer needs to be<br />
submitted. <br />
15th of every<br />
succeeding month<br />
– cash transactions<br />
above Rs 10 lakh<br />
(single or interconnected)<br />
within one<br />
month<br />
<strong>Jeweller</strong>s need<br />
to maintain KYC of<br />
customers paying Rs 2<br />
lakh and above in cash<br />
for gems and jewellery<br />
If there are any<br />
counterfeit currency<br />
notes which have been<br />
found<br />
Foreign currency<br />
used for exchange<br />
Suspicious<br />
transactions – Rule 9<br />
of PMLA mentions a<br />
whole list of suspicious<br />
transactions that need<br />
to be reported within 7<br />
working days of such<br />
transaction taking<br />
place.<br />
If you don’t have<br />
any such transactions<br />
– you need to<br />
comply and say there<br />
have been no such<br />
transactions.<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 73
ColleCtion FoCus<br />
strings of Desire by uma ornaments<br />
Versatile,<br />
Understated &<br />
Classy - all in<br />
One<br />
‘stRinGs oF DesiRe’ beckon the<br />
classiest of connoisseurs from<br />
across the world.<br />
Sumit Kamalia of Uma Ornaments<br />
overrides all his past collections with<br />
this one<br />
The high flying modern woman<br />
wants everything from home and<br />
hearth to top level corporate life.<br />
She wants to rule hearts and board rooms<br />
across the world, all at once. She is well<br />
equipped to realise her dreams as well.<br />
Uma Ornaments is a name which<br />
resonates with this never-say-die spirit of<br />
the contemporary woman. Rising above<br />
all inhibitions their ornaments too are<br />
ready to be adorned by the best of the<br />
best. Their jewellery is eclectic, edgy and<br />
light weight - everything today’s women<br />
desire in jewellery.<br />
Uma Ornaments’ one of the most<br />
sought after manufacturers of diamond<br />
jewellery, latest collection, ‘Strings of<br />
Desire’ is conceptualised keeping in mind<br />
today’s woman, who dons many avatars,<br />
from taking care of her family to rocking<br />
at boardroom meetings and letting her<br />
hair down at funky parties.<br />
Sumit Kamalia is a connoisseur<br />
of exquisite jewellery and excels at<br />
74 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
producing quality ornaments. He<br />
exhibits an intuitive understanding the<br />
pulse of his buyers and has a good grasp<br />
of international trends and what women<br />
want when it comes to diamond<br />
jewellery. This collection has it all.<br />
Comfort has become crucial, jewellery<br />
that is trendy, light to carry and befits<br />
all kinds of attire is the most soughtafter<br />
especially as masks and gloves too<br />
have become an integral part of the post<br />
COVID-19 world. <strong>Jeweller</strong>y from Uma<br />
Ornaments is light, versatile and truly<br />
comfortable to adorn and pieces from<br />
this collection can be worn with any<br />
kind of outfit - from <strong>Indian</strong> to Western.<br />
Purity is of essence when it comes to<br />
fine jewellery. These ornaments are set<br />
in 18kt and 14kt gold and studded with<br />
best quality diamonds (From HI SI to<br />
EF VVS), as per clients request.<br />
In a post pandemic world which is<br />
ridden with budgets even when it comes<br />
to weddings, this collection is perfect<br />
for brides who are looking to wear<br />
understated yet classy pieces. It sets the<br />
mood and tone for a perfect wedding<br />
which is at once memorable and creates<br />
moments of beauty and elegance.<br />
At Uma ornaments they pay extra<br />
attention to the fact that these classiest<br />
pieces of jewellery are crafted with<br />
utmost care and accuracy, in addition<br />
to aesthetics. Quality, precision and<br />
using the choicest of materials are tenets<br />
based on which each and every piece of<br />
jewellery is crafted.<br />
Speaking about this collection,<br />
Sumit Kamalia says, “Beauty and high<br />
fashion go hand in hand, while crafting<br />
this unique collection we have taken<br />
inspiration from choicest of fashionistas<br />
from across the world. We have been<br />
alert to the needs of women who are<br />
now vying to be best in the world<br />
when it comes to aesthetics in attire and<br />
accessories.”<br />
At Uma Ornaments, Kamalia has<br />
worked hard and with passion to bring<br />
out the very best in terms of design and<br />
style. Extra attention has been given to<br />
make their jewellery stand out from<br />
a range of jewellery from all over the<br />
world. It’s here that Kamalia has mastered<br />
the art of being at once sublime and<br />
opulent. If you are looking for the very<br />
best for your consumers you need to<br />
park at Uma Ornaments. <br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 75
Company FoCus<br />
Geeta Shyam <strong>Jeweller</strong>s<br />
Of Resplendence<br />
& Optimism<br />
Jaipur-based Geeta Shyam <strong>Jeweller</strong>s and its legacy of coloured<br />
stone and diamond studded polki, jadau and kundan jewellery is<br />
a class of its own – reminding one of the bygone era when kings<br />
and queens were bedecked with fine jewellery. Founder<br />
Praveen Agarwal shares some insights<br />
Praveen Agarwal, Founder, Geeta<br />
Shyam <strong>Jeweller</strong>s<br />
The pink city – Jaipur is home to<br />
some breathtaking palaces and its<br />
royal heritage has a long history of<br />
jewellery donned by some of the topmost<br />
monarchs in India. Here one can witness<br />
modernity blending seamlessly with<br />
tradition and ethnicity like perhaps in no<br />
other city in India. The richness of this<br />
town is visible in its spaces, palatial houses,<br />
royal lifestyle and more.<br />
Nestled in this quaint capital city of<br />
Rajasthan is Geeta Shyam <strong>Jeweller</strong>s<br />
founded by Praveen Agarwal a visionary,<br />
aesthete at heart coupled with his keen<br />
business acumen, he has time and again<br />
brought out a commendable collection of<br />
bridal – polki, jadau and kundan jewellery<br />
with the contemporary touch.<br />
At Geeta Shyam <strong>Jeweller</strong>s (these<br />
were names of his mother and father<br />
respectively) they have manufactured<br />
several top of the line products in bridal<br />
jewellery. Bespoke and uniquely charming,<br />
these pieces have made their way into<br />
topmost families in India and abroad and<br />
have been appreciated by one and all.<br />
“I have seen our jewellery flaunted by<br />
some of the topmost people in the world<br />
– I come across our designs on Instagram<br />
and several other places on the internet<br />
and hoardings of some top-of-the-line<br />
jewellery retailers in India and abroad,<br />
76 | december 20 - january <strong>2021</strong> | INDIAN JEWELLER
however as a manufacturer I cannot lay<br />
claim to these pieces of exquisite jewellery<br />
which we have made,” informs Praveen<br />
Agarwal modestly.<br />
Overcoming all odds<br />
Year 2020 was tough for the whole G & J<br />
industry across India. All the same, Agarwal<br />
asserts that it wasn’t as difficult for his<br />
team. “We hadn’t stopped working at all,<br />
because all our work had been transferred<br />
online. Our regular clients were placing<br />
orders and we used to fulfill these orders,”<br />
he recalls. They followed all government<br />
protocols for Covid 19 and therefore could<br />
work without fear. In fact, their core team<br />
used to meet at the Agarwal residence and<br />
carry on with their daily work from there.<br />
Guaranteed client satisfaction<br />
If the client is happy a business is sure to<br />
do well. “Our clients too were happy with<br />
us and thereby we ensured smooth trade<br />
throughout the year. Just before Diwali,<br />
demand picked up rapidly and we too<br />
became quite busy and that trend continues<br />
till date,” informs the astute businessman.<br />
They made high resolution images and<br />
videos of their latest collections and shared<br />
those with their clients over social media.<br />
Clients then booked their orders because<br />
the sales team explained every nuance of<br />
the jewellery to them. They ensured that<br />
the product that they saw on screen is<br />
exactly what clients got.<br />
It is tough to meet all demands of the<br />
client over video calls, or even for the<br />
client to arrive at accurate decisions just<br />
by viewing jewellery over a mechanical<br />
device. “Nothing can replace seeing the<br />
product in real time. We had to adapt<br />
technology during the lockdown, because<br />
the situation demanded it. All the same,<br />
high end bridal jewellery cannot be<br />
purchased by seeing photographs or videos<br />
of the product,” believes Agarwal.<br />
Today, as markets have opened up, they<br />
are welcoming clients to their office, or if<br />
some want their sales personnel to visit<br />
their stores they send them to the client’s<br />
office as well.<br />
Year <strong>2021</strong> brings new cheer<br />
This New Year brought with it the news of<br />
the vaccine and raised hopes of health and<br />
wellbeing for all <strong>Indian</strong>s and many people<br />
across the world. Soon enough, physical<br />
shows will take place and manufacturers<br />
like Geeta Shyam <strong>Jeweller</strong>s will find more<br />
new clients. “Physical shows are a must to<br />
get new clients. Long standing existing<br />
clients are there and we have been in<br />
business for years. Getting new clients is<br />
always a challenge, which is made easy<br />
only with physical G & J shows. The<br />
networking and client interaction that<br />
happens at such shows cannot be matched<br />
by any virtual show,” explains Agarwal. In<br />
the new year shows will happen again and<br />
Praveen Agarwal will have a long list of<br />
new clients thanks to his finesse in design<br />
and dedicated teamwork from his staff. He<br />
believes that the New Year will surely bring<br />
in more prosperity and restore normalcy.<br />
INDIAN JEWELLER | december 20 - january <strong>2021</strong> | 77
POLICY & MARKET UPDATE<br />
Gold assaying hallmarking centres asked<br />
to check pollution<br />
Maharashtra<br />
has 120 gold<br />
assaying and<br />
hallmarking facilities<br />
in the country, the<br />
highest. The National<br />
Green Tribunal (NGT)<br />
has directed all the<br />
State Pollution Control<br />
Boards (SPCBs) to<br />
follow and strictly<br />
implement “Guidelines<br />
for Gold Assaying<br />
Hallmarking Centres”<br />
issued by the Central<br />
Pollution Control<br />
Board (CPCB) to<br />
check pollution caused due to<br />
testing of gold. A bench headed<br />
by NGT Chairperson Justice<br />
Adarsh Kumar Goel has asked<br />
the CPCB to monitor that all the<br />
states and union territories (UTs)<br />
follow the guidelines strictly<br />
so that environmental norms<br />
are met. The plea alleged that<br />
the Bureau of <strong>Indian</strong> Standards<br />
(BIS) had released acids in the<br />
environment while testing<br />
gold.<br />
Demand for gold jewellery up by 10-20%<br />
India’s jewellery demand<br />
has increased by 10-20%<br />
this month compared with<br />
<strong>December</strong> with the fall in gold<br />
prices prompting consumers to<br />
place orders now for weddings<br />
slated for the next quarter.<br />
This year, April, May and<br />
June have the most number<br />
of wedding dates. Also, most<br />
of the marriages that were<br />
postponed in 2020 due to the<br />
coronavirus outbreak are taking<br />
place during this period, raising<br />
the demand for jewellery. <br />
78 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER
POLICY & MARKET UPDATE<br />
Gems & jewellery<br />
exports in <strong>December</strong><br />
grow 6.3% to $2.49<br />
billion<br />
The overall gross export of<br />
gems and jewellery remained<br />
strong and registered a growth<br />
of 6.33 per cent to $2.49 billion<br />
during <strong>December</strong> 2020 as compared<br />
to $2.35 billion in the corresponding<br />
month of 2019, a senior GJEPC<br />
official said. In Rupee terms, the<br />
sector grew by 9.2 per cent in<br />
<strong>December</strong> 2020 to Rs 18,261 crore.<br />
Gold jewellery exports for the month<br />
under review was lower by 35.06<br />
per cent to $0.50 billion compared to<br />
$0.77 billion in <strong>December</strong> 2019. And<br />
for the April-<strong>December</strong> period gold<br />
jewellery exports was down 67.30<br />
per cent to $3.02 billion from $9.23<br />
billion for the first nine months of the<br />
previous year. <br />
MMTC-PAMP appoints<br />
Narendra Motwani to lead<br />
digital, E- commerce &<br />
marketing operations<br />
MMTC-PAMP, India’s has announced the<br />
appointment of Narendra Motwani as VP<br />
– Digital, which encompasses the critical<br />
portfolios of Digital Gold, eCommerce and Web<br />
presence.<br />
Vikas Singh, Managing Director & Chief Executive<br />
Officer, MMTC, PAMP said, “We are excited to have<br />
Narendra join our dynamic, high performing and<br />
talented team. Narendra is a seasoned marketer<br />
with the right background, experience, and proven<br />
capabilities to spearhead our marketing endeavors.<br />
MMTC-PAMP is a leader when it comes to trust,<br />
purity, and customer satisfaction, and Narendra’s<br />
addition will help us further raise these credentials<br />
and articulate the value we bring to our customers,<br />
besides building strong relationships with our<br />
stakeholders.”<br />
Before MMTC-PAMP, Narendra was the Head of<br />
E-commerce & Digital Marketing of Malabar Gold<br />
and Diamonds where he led the global e-commerce<br />
team, comprising of sales & merchandising, product<br />
development, digital marketing, and in-market<br />
e-commerce functions. Prior to Malabar Gold and<br />
Diamonds, he has also worked with Gitanjali Gems.<br />
Narendra holds an MBA degree in Finance from the<br />
Lala Lajpatrai Institute of Management.<br />
80 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER
ASSOCIATION & TRADE BODIES<br />
Economic recovery<br />
likely to boost gold<br />
demand in India<br />
this year: WGC<br />
The report, titled ‘Gold<br />
Outlook <strong>2021</strong>- Economic<br />
recovery and low interest<br />
rates set the tone’, said<br />
although global economic<br />
growth is likely to remain<br />
anaemic relative to its full<br />
potential for some time, gold’s<br />
more stable price performance<br />
since mid-August may foster<br />
buying opportunities for<br />
consumers. Gold demand<br />
appears to be positive in India<br />
as the consumer sentiment is<br />
likely to recover in <strong>2021</strong>, from<br />
its dismal performance due<br />
to the coronavirus pandemicrelated<br />
disruptions and volatile<br />
price movement, according<br />
to a report by the World Gold<br />
Council (WGC).World Gold<br />
Council Managing Director<br />
(India) Somasundaram P R<br />
said, “Gold naturally was one of<br />
the best performing assets for<br />
investors driven by high risk,<br />
low interest rates and price<br />
momentum.” <br />
GJC announces<br />
election results<br />
GJC, one of India’s apex organizations working for<br />
welfare of the G & J industry since the last 15<br />
years, has become a formidable connect between<br />
the Government and the trade.It has been undertaking<br />
various initiatives on behalf of and for the industry. Ashish<br />
Pethe has recently been elected the Chairman of GJC. “My<br />
foremost task would be to get the industry as systematized<br />
as possible. For long, people from our industry have<br />
retained their old way of doing business – it is important<br />
to formalize trade and move ahead at pace with rest of the<br />
world,” said Ashish Pethe.<br />
Please find below the list of elected members:<br />
82 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER
ASSOCIATION & TRADE BODIES<br />
e-IGJS aims to<br />
be an exclusive<br />
virtual show to<br />
boost exports<br />
E-IGJS was unveiled by<br />
Hardeep Singh Puri, Minister<br />
of State for Commerce and<br />
Industry in the presence of several<br />
luminaries. e-IGJS was unveiled<br />
on <strong>January</strong> 18 it aims to be an<br />
exclusive virtual show to boost<br />
exports of the <strong>Indian</strong> gems and<br />
jewellery sector catering to all<br />
product categories. It is a standout<br />
virtual show with a sharp focus on<br />
enhanced customer experience<br />
and engagement. It will conclude<br />
on <strong>January</strong> 22. Speaking at the<br />
inaugural, Hardeep Singh Puri,<br />
Minister of State for Commerce<br />
and Industry said, “The business<br />
friendly eco-system in India has<br />
supported growth of the G & J<br />
sector in India and it has in turn<br />
contributed well to the <strong>Indian</strong><br />
treasury with its evergreen<br />
business spread out across the<br />
world.” <br />
INDIAN JEWELLER | DECEMBER 20 - JANUARY <strong>2021</strong> | 83
RETAIL & ECOMMERCE<br />
DP Abhushan<br />
launches its<br />
seventh flagship<br />
store<br />
The store is built in a wide area of<br />
3100 sq. ft. DP Abhushan is an<br />
80-year-old legacy, known for<br />
its purity, transparency and trust. “It’s<br />
a milestone for the company and we<br />
are excited to introduce the iconic DP<br />
<strong>Jeweller</strong>s to Kota. The love and support<br />
we have received at our Udaipur<br />
and Bhilwara stores have made us<br />
inseparable from Rajasthan. With this<br />
new store at Kota, we are happy to serve<br />
more jewellery lovers.” says, Anil Kataria,<br />
promoter at DP Abhushan. DP <strong>Jeweller</strong>s<br />
is now present in seven cities of India,<br />
Ratlam, Indore, Udaipur, Bhopal, Ujjain,<br />
Bhilawara and now Kota. DP <strong>Jeweller</strong>s<br />
has recently migrated to the NSE main<br />
board. <br />
Khimji launches revamped<br />
ecomm platform<br />
Legacy jewellery brand, Khimji Jewels has ventured<br />
into the online ecosystem with the launch of<br />
its new and intuitively responsive e-commerce<br />
platform - khimjijewels.com. A leading and highly<br />
trusted name in the gold jewellery<br />
and precious stone segment and<br />
with a legacy of over 84 years, the<br />
brand is now offering an online<br />
jewellery buying experience for<br />
buyers across India through the<br />
newly launched e-commerce<br />
platform, from the comfort of<br />
their home. Thus adding to the e-commerce play<br />
in the fastest growing e-commerce market in the<br />
world. Along with the e-commerce platform, Khimji<br />
Jewels also launched three new collections. <br />
Melorra opens 3 physical<br />
jewellery outlets in Delhi<br />
Online jewellery startup Melorra on 21st Jan<br />
launched three brick-and-mortar outlets in<br />
the national capital and plans to open over<br />
250 stores pan-India in the coming months. The<br />
three new outlets are located at Vegas Mall, Dwarka,<br />
DLF Promenade in Vasant Kunj and at DLF Avenue,<br />
Saket in the national capital.<br />
The launch was attended by Sid Talwar, co-founder<br />
and Partner at Lightbox, bollywood actress and model<br />
Gul Panag, renowned singer Shibani Kashyap and<br />
fashion and beauty influencer Roshni Bhatia. <br />
84 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER
RETAIL & ECOMMERCE<br />
Senco Gold & Diamonds expands<br />
its retail footprint in Uttar Pradesh<br />
Senco Gold & Diamonds, one of the largest<br />
jewellery retail chains of India recently launched<br />
its 111th store in Prayagraj, Uttar Pradesh. This is<br />
3rd D’SIGNIA showroom from the brand in the country<br />
after Kolkata and New Delhi, and was inaugurated<br />
recently by the Mayor of Allahabad Municipal<br />
Corporation Smt. Abhilasha Gupta and Suvankar Sen,<br />
CEO – Senco Gold & Diamonds. D’SIGNIA is a dazzling<br />
destination for handcrafted and exquisite premium<br />
jewellery by the best karigars of India from Senco Gold<br />
and Diamonds. <br />
Shobha Shringar associates<br />
with virtual VLCC Femina<br />
Miss India 2020<br />
Iconic brand Shobha Shringar <strong>Jeweller</strong>s<br />
embarked the new year by becoming the<br />
Official <strong>Jeweller</strong>y Partner for Iconic Beauty<br />
Pageant VLCC Femina Miss India 2020 this<br />
year.<br />
Snehal Choksey, Director, Shobha Shringar<br />
<strong>Jeweller</strong>s said, “We are thrilled to kickstart 2020<br />
with this iconic property. VLCC Femina Miss<br />
India has been one of the longest-running and<br />
biggest beauty pageants of India and has given<br />
the world some of the most stunning beauty<br />
queens. As a brand, we were proud to have the<br />
honour of designing the crown for this property<br />
and are equally glad to now be the jewellery<br />
partners.” <br />
Forevermark launches<br />
boutique with trusted partner<br />
Fortofino in Gurugram<br />
Forevermark, the diamond brand from the<br />
De Beers Group, opens its first exclusive<br />
boutique in the city of Gurugram with<br />
authorized retail partner, Fortofino. Housed at<br />
the JMD Regent Arcade Mall, the Forevermark-<br />
Fortofino boutique offers customers the<br />
world’s most carefully selected and expertly<br />
crafted diamonds set in exquisite designs.<br />
With the launch of this boutique store<br />
in Gurugram, the Forevermark-Fortofino<br />
partnership has rendered a total of six stores,<br />
including 3 shop-in-shop stores, across the<br />
country that offer the most beautiful, rare,<br />
and responsibly sourced hallmark diamond<br />
jewellery. <br />
INDIAN JEWELLER | DECEMBER 20 - JANUARY <strong>2021</strong> | 85
ET CETERA<br />
Swarovski Gemstones business in India shuts<br />
down; MD Rajendra Jain asked to retire<br />
Swarovski is a brand that<br />
has become akin to luxury,<br />
fine jewellery in the most<br />
eclectic of circles in the world –<br />
its gems and crystals exemplify<br />
everything from grandeur, high<br />
fashion, finesse and above all<br />
world’s leading luxury crystals.<br />
The chinks in its classy armour<br />
have now turned into deep<br />
chasms.<br />
According to sources, CEO<br />
Robert Buchbauer - the greatgreat<br />
grandson of founder Daniel<br />
Swarovski plans to lay-off 6,000<br />
staff, close down 750 stores, and<br />
move the brand upmarket into<br />
more expensive and colourful<br />
products.<br />
Its revenue has taken a hard<br />
hit this year, it fell by a third to<br />
about 2 billion euros ($2.4 billion);<br />
and the family risks ceding some<br />
control should the new chief<br />
executive eventually prevail with<br />
his plans for a possible stockmarket<br />
listing or a strategic<br />
partner.<br />
Effect on <strong>Indian</strong> gemstone<br />
industry<br />
Many G & J manufacturers have<br />
been associated Swarovski<br />
Gemstones for over the last 30+<br />
years. “Swarovski Gemstones<br />
with their immense brand value<br />
took over the whole market. We<br />
are the official distributors for<br />
Swarovski Gemstones in India<br />
and it was a major blow to us as<br />
we were promoting Swarovski<br />
Gemstones only” explains Govind<br />
Gupta, Ramnarain and Company.<br />
Robert Buchbauer is the sole<br />
decision maker – he has decided<br />
to sell directly to the consumer<br />
and that too in select markets<br />
only he has decided to do away<br />
with all middlemen. India was<br />
one of the biggest markets for<br />
Swarovski Gemstones. India MD,<br />
Rajendra Jain has been asked to<br />
take retirement from <strong>December</strong><br />
31. He was not available to give<br />
a comment due to no disclosure<br />
agreement. Vivek Ramabhadran<br />
was initially with Swarovski<br />
Crystals, he has now been<br />
appointed as Vice President<br />
Operations & Managing Director<br />
- South Asia, South East Asia. As<br />
per industry sources, he may also<br />
leave the company in June <strong>2021</strong>.<br />
Along with global layoffs, in<br />
India too many people have been<br />
laid off. Some staff members<br />
from Mumbai were asked to take<br />
forceful retirement. In the market<br />
the news is that this will lower<br />
their trademark quality, which<br />
now will be highly compromised<br />
and they are losing their trust<br />
element.<br />
Swarovski was a huge global<br />
brand name and they had spent<br />
millions of dollars on branding<br />
and in this one decision they have<br />
nullified all of that investment.<br />
“Not just our business, their<br />
business will also be hampered<br />
because of this decision. There<br />
is no other brand as big as<br />
Swarovski in the market,” informs<br />
Govind Gupta, Ramnarain & Co.<br />
Definitely the quality of<br />
Swarovski gemstones cannot<br />
be matched. “Mass <strong>Indian</strong><br />
consumers do not have as much<br />
knowledge about their quality<br />
despite the fact that some <strong>Indian</strong><br />
consumers have the ability to<br />
buy Swarovski. Therefore <strong>Indian</strong><br />
manufacturers will have to look<br />
at other options, they may not be<br />
as good but we have to make do<br />
with whatever best is available<br />
in the market. Such situations<br />
arise in any business, especially<br />
86 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER
ET CETERA<br />
when it comes to foreign brands,,<br />
so we have to be prepared to<br />
meet such challenges. This is a<br />
temporary problem, we will find<br />
solutions over time,” explains<br />
K Srinivasan, Emerald Jewel<br />
Industry. Swarovski is winding<br />
up its business in India and even<br />
globally it may cut down its<br />
supplies to one percent of the<br />
current business. It will remain<br />
functional in the crystals business<br />
and may withdraw from supply<br />
of gemstones altogether. This<br />
debacle is a lesson to us also.<br />
“We should never be dependent<br />
on one brand – we should always<br />
have an alternative,” feels K<br />
Srinivasan.<br />
Many pitfalls and some<br />
cautionary lessons<br />
Swarovski offers a cautionary<br />
lesson in the pitfalls of<br />
globalization. The coronavirus<br />
pandemic has only amplified<br />
the crisis, as the sprawling<br />
Swarovski boutiques wear a<br />
deserted look in the world’s<br />
classiest shopping malls and<br />
airports. Best-known for crystal<br />
trinkets like animal figurines and<br />
ornaments, Swarovski’s 30,000<br />
employees churn out a vast array<br />
of sparkling adornments. There<br />
are shimmering tea-light holders,<br />
stone-studded sunglasses and<br />
crystal-encrusted frames to<br />
glam up your Apple Watch.<br />
Frugality essential to hold on to<br />
what’s left<br />
After years of opulent expansion,<br />
Buchbauer says Swarovski<br />
needs to refocus and learn<br />
frugality. It has been unable to<br />
beat competition from Egypt and<br />
China. The cracks in the crystal<br />
kingdom have exposed a deep<br />
rift in the sprawling Swarovski<br />
family, consisting of more than<br />
200 individual members, many<br />
of whom are spread between<br />
Austria and Switzerland.<br />
Buchbauer’s vision for the<br />
new Swarovski is to sell more<br />
carefully curated products<br />
tailor-made to match consumer<br />
tastes, a turnaround he predicts<br />
will take 2-3 years to execute.<br />
Buchbauer’s plans have met stiff<br />
opposition from other members<br />
of the family, who accuse him<br />
of causing irreversible damage<br />
to the components business run<br />
out of Wattens. His detractors<br />
say he needs approval from a<br />
shareholder meeting, which<br />
may be hard to come by given<br />
the splintered nature of the<br />
family. Buchbauer claims he has<br />
the required backing from key<br />
stakeholders.<br />
Extravagance isn’t affordable<br />
any longer<br />
For years the company has<br />
had extravagance as its middle<br />
name and the crystals have been<br />
Robert Buchbauer<br />
flaunted for generations by the<br />
likes of Marilyn Monroe, Audrey<br />
Hepburn and in recent times<br />
Lady Amelia Spencer Beyonce;<br />
sports stars like the Williams’<br />
sisters, super models like Karlie<br />
Kloss among others.<br />
Revenues come crashing<br />
Overall revenues for crystals<br />
are projected to plummet by 30<br />
per cent, from £2.5billion last<br />
year down to about £1.7billion<br />
this year; which is why some<br />
immediate steps Buchbauer will<br />
be taking include:<br />
Immediate sweeping cuts<br />
in human resources and top<br />
showrooms. Almost 750 of its<br />
3,000 stores worldwide will be<br />
closed.<br />
To make Swarovski's crystals<br />
more exclusive, producing<br />
fewer, larger and more colourful<br />
products that can be sold at a<br />
higher price.<br />
Mass-market products like<br />
manicure sets and mobile-phone<br />
cases graced with Swarovski<br />
crystals will have no place in the<br />
future.<br />
Disclaimer:<br />
All the information on this<br />
magazine is published in good<br />
faith and for general information<br />
purpose only. <strong>Indian</strong> <strong>Jeweller</strong><br />
does not make any guaranty<br />
about the completeness,<br />
reliability and accuracy of this<br />
information. Any action you take<br />
upon the information you find<br />
on this magazine, is strictly at<br />
your own risk. will not be liable<br />
for any losses and/or damages<br />
in connection with the use of our<br />
magazine. <br />
INDIAN JEWELLER | DECEMBER 20 - JANUARY <strong>2021</strong> | 87
ET CETERA<br />
One hundred years of<br />
unmatched glory: Rambhajo’s<br />
continues to excel<br />
Jaipur’s well-known jewellery brand Rambhajo’s<br />
continues to excel even after 100 years and<br />
astound its long standing clients and extensive<br />
circle of followers with it’s a range of exquisite<br />
designs backed with technological prowess and<br />
eclectic designs. On this special occasion, Rambhajo’s<br />
launches a brand new logo.<br />
Jaipur’s ever-lasting affair with fine jewellery<br />
continues. It’s a love that has withstood the ravages<br />
of time. With a rich lineage of finesse and world class<br />
craftsmanship Rambhajo’s has become a name that<br />
resonates with style and quality.<br />
Rambhajo’s are in a league of their own when it<br />
comes Kundan, Jadau and Polki jewellery – ones which<br />
are sought from all over the world. Late Shri Kishan<br />
Gilara (Rambhajo) in 1921 established this brand in<br />
keeping with his devotion to Lord Shree Ram. Today,<br />
the fourth generation of Gilara family looks after the<br />
business – Nitin, Abhishek, Prateek and Vipul. Speaking<br />
about their<br />
commitment to<br />
quality Abhishek<br />
Gilara says, “We<br />
have excelled<br />
year after year,<br />
today after 100<br />
years we have<br />
made it a point to stay true to the essence of quality<br />
service and unmatched aesthetics. Coupled with<br />
technological advancements that our brand has<br />
introduced we have been able to take the name of<br />
our brand even higher. Our dedication to excellence<br />
will continue, as always.”<br />
Trust and transparency are pillars of the company.<br />
The younger generation has added technological<br />
edge and a contemporary vision to the business and<br />
ensured that it expands beyond the boundaries of<br />
this country and receives acclaim from one and all.<br />
In this day and age of competition and fusion<br />
Rambhajo’s stands proud as a name that brings glory<br />
to the tradition while blending in contemporary taste<br />
with elan. <br />
88 | DECEMBER 20 - JANUARY <strong>2021</strong> | INDIAN JEWELLER