Diamond World (DW) November- December 2020

Young & Resilient - 7 young diamantaires who are tiding through tough times & making the industry stronger | Gem & Jewellery Industry shine with Increase in exports | A Stellar Surprise Louis Vuitton's high jewellery collection. | 10th JJS IJ Award , Jonna Hary, Richa Singh (NDC) & much more Young & Resilient - 7 young diamantaires who are tiding through tough times & making the industry stronger | Gem & Jewellery Industry shine with Increase in exports | A Stellar Surprise Louis Vuitton's high jewellery collection. | 10th JJS IJ Award , Jonna Hary, Richa Singh (NDC) & much more

05.04.2021 Views

Company profile additional confidence in the product. We also have an in-house photography studio, with the latest equipment in jewellery photography, providing our clients with additional services such as developing their collection catalogue, brand videos, and campaign shoots. Our facility provides end-to-end services for our clients, and every step of the jewellery manufacturing process is done under one roof, from hand sketching, up to the final packaging. please tell us about your key export markets. When Purity Jewelry was established, we piggybacked on the markets of our sister company (Flawless Company), hence we initially focused on the Far East. It was more accessible and having an established loose diamond trading office there helped us develop some clients. Later, as our product collection grew, and we took part in trade shows, we started to study the data of where a lot of our clients came from, and we started to grow a larger presence in the Middle East. With more and more trade shows and clients visiting us, along with the growth of our marketing team, we have established ourselves in 4 major markets. Our main markets in terms of exports are North America, Western Europe, East Asia, and the Middle East. What would you say is your company’s specialty – in terms of your product portfolio – what is unique about your jewellery? While we are a full-service Fine Jewellery and Colour stone Jewellery manufacturer, we specialize in jewellery studded with fancy shaped diamonds. We are known for our illusion setting with baguettes, pears, and marquis, and we also manufacture a range of eternity bands, tennis bracelets, and high-end necklaces. We are also specialists in invisible-set gemstone jewellery. We have accessibility to Thailand’s best craftsmen, and direct access to the hub of gemstones, Chanthaburi. The combination of the two allows us to be a market innovator and trendsetter in invisible set gemstone jewellery. How do you stay abreast of trends when it comes to jewellery? To stay at the top of the market when it comes to recognizing and setting up trends, we have constant discussions with our clients, marketing teams to gain feedback on what the consumer is looking for these days. We also take part in many trade shows, in different parts of the world. There we get to know what kind of products are in demand, or going out of trend, in a particular region. Our teams actively navigate social media to spot the current trends in fashion, history, and pop culture. What according to you are some of the biggest challenges the industry is facing today – and as a manufacturer, how are you overcoming the same? Jewellery as an industry has always been heavily dependent on travel and it has always been a very capital-intensive industry wherein a lot of stock has to be maintained. Even though over the years all industries were moving on to an Asset- Light model with a heavy transition from Offline to Online, the jewellery industry kept continuing in the traditional ways. Things started to change in 2018, where major economies started to heat up; a gradual slowdown in the demand was felt along with the liquidity drying up which created a huge challenge for the industry. The final nail in the coffin was COVID 19, which forced numerous businesses without an online infrastructure sucking the liquidity out of the market and with the gold prices being at an all time high it created a ripple effect. The operations of an industry, which is heavily dependent on physically showcasing the products, was brought to a halt and this continues to be a problem, till date. We think the way out for the industry is to develop a robust online system and work actively with their client’s feedback and the data that they can procure to move their inventory faster. As a jewellery manufacturer we have extended support to our business partners by allowing them to get on board of our stateof-the-art digital platform and make use of it to entice their customers. We have come up with innovative marketing solutions for our clients that gives them confidence in selling our products ahead to the end users. We have also stayed away from being the 74 | November-December 2020 | DiamonD WorlD

Company profile “everything” manufacturer. As a company, we realize where our strengths lie in terms of our product portfolio, production capacity, pricing, and quality, and we choose to focus on that, and establish ourselves in those product categories. What is in the pipeline for your company – in terms of adding more products to your portfolio, expansion plans etc. We are adding more and more tennis bracelets, eternity rings and daily wear items to our product portfolio. As there is a greater influx of the younger generation having purchasing power, we realize that more and more people view jewellery as an event-based purchase, hence not purchasing it as frequently. As we recognized that transitional shift, we are providing our clients and ultimately the end user, with products that are statement worthy, are unique, and can still be worn casually whether it be to work or to a brunch. How has lack of trade shows affected your business – how are you managing to conduct business without tradeshows? Though we completely agree with the fact that the industry has always been dependent on getting a sizeable portion of their sales and acquiring new customers from trade shows and has always been heavily focused on travelling to make sales, the work ethos at Purity Jewelry has been a bit different. Our focus has always been to maintain quality, have competitive pricing and to constantly develop new designs, with our customers’ customer in mind. Hence, with the sudden halt of trade shows, our clients, some of whom that have worked with us once or twice, have given us repeat orders due to their belief in our consistency in delivering the right product and at the right time. Another aspect of our business that we are focused on is our online infrastructure. We have developed since early this year, a powerful online infrastructure for our clients. Our online B2B website and mobile app was launched earlier this year and we have already seen the immediate benefits of it. With real time inventory, customer level pricing and B2B2C viewing options provided on the platforms, our clients can place orders, view our products at their convenience, and even showcase our products ahead to their customers, with their margin added, with minimal effort. This way we can generate sales without having the inventory reach the client, reduce our capital risk, and even attain something even more desirable, information as to what designs, product categories and price ranges, people are viewing. The data we collect from our online channels helps us develop our product portfolio as well. What is your forecast for 2021 – how do you think the jewellery industry will progress in the coming year? In the coming year, I think jewellery will change, like it already has, from not only a statement piece one wears to their wedding or a gala event, but to an everyday luxury. Many initially believed that the new generation would not buy fine jewellery because they rather spend on other luxuries. I believe that the new generation wants fine jewellery, but the current market designs are not what they are looking for. They want the everyday pieces; they want the feeling of luxury without feeling too out-there. They value and understand jewellery, but the industry must be ready to cater towards their needs in terms of design. We are looking forward to the coming year and while there may be some challenges, we are also excited for the new learnings and developments to be made in terms of innovation and design. DiamonD WorlD | November-December 2020 | 75

Company profile<br />

additional confidence in the product. We<br />

also have an in-house photography studio,<br />

with the latest equipment in jewellery<br />

photography, providing our clients with<br />

additional services such as developing<br />

their collection catalogue, brand videos,<br />

and campaign shoots. Our facility provides<br />

end-to-end services for our clients, and<br />

every step of the jewellery manufacturing<br />

process is done under one roof, from hand<br />

sketching, up to the final packaging.<br />

please tell us about your key export<br />

markets.<br />

When Purity Jewelry was established, we<br />

piggybacked on the markets of our sister<br />

company (Flawless Company), hence we<br />

initially focused on the Far East. It was<br />

more accessible and having an established<br />

loose diamond trading office there helped<br />

us develop some clients. Later, as our<br />

product collection grew, and we took part<br />

in trade shows, we started to study the data<br />

of where a lot of our clients came from, and<br />

we started to grow a larger presence in the<br />

Middle East. With more and more trade<br />

shows and clients visiting us, along with<br />

the growth of our marketing team, we have<br />

established ourselves in 4 major markets.<br />

Our main markets in terms of exports are<br />

North America, Western Europe, East Asia,<br />

and the Middle East.<br />

What would you say is your<br />

company’s specialty – in terms of<br />

your product portfolio – what is<br />

unique about your jewellery?<br />

While we are a full-service Fine Jewellery<br />

and Colour stone Jewellery manufacturer,<br />

we specialize in jewellery studded with<br />

fancy shaped diamonds. We are known for<br />

our illusion setting with baguettes, pears,<br />

and marquis, and we also manufacture a<br />

range of eternity bands, tennis bracelets, and<br />

high-end necklaces. We are also specialists<br />

in invisible-set gemstone jewellery. We<br />

have accessibility to Thailand’s best<br />

craftsmen, and direct access to the hub of<br />

gemstones, Chanthaburi. The combination<br />

of the two allows us to be a market innovator<br />

and trendsetter in invisible set gemstone<br />

jewellery.<br />

How do you stay abreast of trends<br />

when it comes to jewellery?<br />

To stay at the top of the market when it<br />

comes to recognizing and setting up trends,<br />

we have constant discussions with our<br />

clients, marketing teams to gain feedback<br />

on what the consumer is looking for these<br />

days. We also take part in many trade<br />

shows, in different parts of the world. There<br />

we get to know what kind of products are in<br />

demand, or going out of trend, in a particular<br />

region. Our teams actively navigate social<br />

media to spot the current trends in fashion,<br />

history, and pop culture.<br />

What according to you are some<br />

of the biggest challenges the<br />

industry is facing today – and<br />

as a manufacturer, how are you<br />

overcoming the same?<br />

Jewellery as an industry has always<br />

been heavily dependent on travel and it<br />

has always been a very capital-intensive<br />

industry wherein a lot of stock has to be<br />

maintained. Even though over the years<br />

all industries were moving on to an Asset-<br />

Light model with a heavy transition from<br />

Offline to Online, the jewellery industry<br />

kept continuing in the traditional ways.<br />

Things started to change in 2018, where<br />

major economies started to heat up; a<br />

gradual slowdown in the demand was felt<br />

along with the liquidity drying up which<br />

created a huge challenge for the industry.<br />

The final nail in the coffin was COVID<br />

19, which forced numerous businesses<br />

without an online infrastructure sucking the<br />

liquidity out of the market and with the gold<br />

prices being at an all time high it created a<br />

ripple effect. The operations of an industry,<br />

which is heavily dependent on physically<br />

showcasing the products, was brought to a<br />

halt and this continues to be a problem, till<br />

date. We think the way out for the industry<br />

is to develop a robust online system and<br />

work actively with their client’s feedback<br />

and the data that they can procure to move<br />

their inventory faster.<br />

As a jewellery manufacturer we have<br />

extended support to our business partners<br />

by allowing them to get on board of our stateof-the-art<br />

digital platform and make use of<br />

it to entice their customers. We have come<br />

up with innovative marketing solutions for<br />

our clients that gives them confidence in<br />

selling our products ahead to the end users.<br />

We have also stayed away from being the<br />

74 | <strong>November</strong>-<strong>December</strong> <strong>2020</strong> | DiamonD WorlD

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