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Meal Kits - Digital Marketing 2021

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Digital Marketing Performances

of Top Meal Kit Brands

in Sweden

Daniel Burman (burman.daniel.e@gmail.com)

Joel Andersson Eneberg (joel.anderssoneneberg@gmail.com)

Johan Brishammar (brishammar@gmail.com)

Kajsa Djurfeldt (kajsa.djurfeldt@gmail.com)

Supervised by Burak Tunca (burak.tunca@fek.lu.se)

Lund University 2021


Table of Contents

01. Introduction

3

Why study meal kits 4

Brands in the study 5

03. Results

10

Search Engine Optimization 11

Functional UX 17

Creative UX 22

Social Media 26

02. Methodology

8

Ranking method 9

04. Ranking and Conclusion

35

Final Ranking 36

A Recipe to Improve Digital Marketing 39

2


01

Introduction

3


Why Meal kit brands?

We witnessed an unprecedented growth of online shopping in

Sweden in 2020. In particular, online grocery shopping, which

was lagging behind other categories for years, exploded last

year with 95% increase.

Now as the consumers are getting more comfortable with

online grocery shopping, meal kit companies need to step up

their digital marketing. In this report, we evaluate which meal

kit brands are leading in digital marketing, and which brands

have room to improve.

95%

In 2020 online grocery

sales increased by 95%

in Sweden

https://www.postnord.se/vara-losningar/e-handel/e-handelsrapporter/e-barometern

1.6%

30%

1 in 8

43%

of all grocery sales in

Sweden take place online.

of all grocery sold online is

meal kits purchases.

Source: https://dhandel.se/wp-content/uploads/2018/08/digitalmathandel-2018.pdf

of Swedes purchase

grocery online.

of Swedes between 18-45

say they will increase online

grocery purchases.

4


BRANDS IN THE STUDY

In this study, we focus on ten prominent meal kit brands in the Swedish market. The

brands are selected based on the criteria below and are presented subsequently.

The company needs to sell meal kits

defined as deliveries of ingredients tailored to a menu for customers to prepare and cook at home.

Meal kits must be the primary focus of the company

not used as supplement for other business, in order to ensure fair comparisons.

The meal kit service must be available in all of Sweden

in order to ensure similar levels of digital marketing competences.

The company needs to been established in Sweden prior to 2020

to have a yearly financial report available.

The company must have a minimum turnover of 5 000 000 SEK year 2019

in order to ensure focus on the most established and relevant companies.

5


Est. 2007

Est. 2009 Est. 2012

Est. 2011

(2019 in Sweden)

Est. 2008

ecoviva.se

familyfood.se

gastrofy.se

hellofresh.se

linasmatkasse.se

BRANDS IN THE STUDY

Veckans

middag

Est. 2009 Est. 2007 Est. 2014

Est. 2010 Est. 1999

(2018 in Sweden)

(2004 in Sweden)

matochro.se

middagsfrid.se

simplefeast.com/se

veckansmiddag.se

arstiderna.se

6


Turnover of Selected Brands

Linas Matkasse is by far the largest company in the Swedish meal kit

market, and it accounts for 73% of the turnover generated by the ten

brands in this report.

This discrepancy shows that smaller meal kit brands cannot

outspend the competition; they need to outsmart the big players with

clever low-cost high-return marketing campaigns.

7


02

Methodology

8


Ranking method

We evaluated digital marketing performances

of the ten meal kit brands in our study under

four categories:

Search Engine Optimization (SEO)

Functional User Experience

Creative User Experience

Social Media

SEO

Authority Score (10p)

Mobile Pagespeed (10p)

On-page Optimization (10p)

30 points

100

points

Social Media

Instagram (10p)

Facebook (10p)

YouTube (5p)

25 points

Based on 11 different metrics under those

themes, each brand’s performance was

measured on a 100-point scale and then

brands were ranked to identify top performers.

To obtain scores for each metric, we used 3 rd

party data sources or collected the data

manually. We did not use data provided by the

brands.

Functional UX

Credibility (5p)

Mobile Compatibility (10p)

Usability (10p)

25 points

Creative UX

Desirability (10p)

Simplicity (10p)

20 points

9


03

Results

10


Search Engine Optimization

11


Authority Score

Simple Feast

Linas Matkasse

Årstiderna

9

9.4

9.4

Middagsfrid

8.2

Hello Fresh

Ecoviva

6.2

7.6

Backlink to Linas Matkasse webpage from another credible webpage.

Gastrofy

Mat & Ro

Veckans Middag

Family Food

5.8

4.6

4.6

4.4

Backlinks

Diverse backlinks from credible sources increases authority score, which in

turn allows brands to rank higher on search engine results. Simple Feast and

Linas Matkasse benefit heavily from receiving backlinks from other credible

domains like familjeliv.se and popular food blogs.

12


Linas Matkasse receives a

higher authority score thanks

to large number of credible

backlinks to its website.

These brands should focus on

acquiring credible backlinks

Authority Score & Referring Domains

We observe a clear correlation between the amount of referring domains

and authority scores, which help brands compete on the search engine

results page. These results show that several brands have room for

improving their authority scores through credible backlinks to their domains.

13


Mobile Pagespeed

Mat & Ro

6.1

Veckans Middag

4.7

Family Food

4

Simple Feast

4

Linas Matkasse

3.4

Ecoviva

3.2

Middagsfrid

3.2

Hello Fresh

Årstiderna

Gastrofy

3

2.3

1.8

Slow loading speeds

Most meal kit brands underperform when it comes to mobile pagespeed.

Today, most consumers are browsing on mobile platforms, and slow loading

pages might lead to consumers leaving the page without further

engagement with the brand. Moreover, loading speed influences a website’s

ranking on the search engine results page.

14


On-Page Optimization

Search Term matkasse on Google

Keyword in url, meta title and description

Hello Fresh

8.6

Family Food

8.5

Keyword term matkasse mentioned in page header,

subheaders and text.

Simple Feast

8.5

Ecoviva

8.3

Mat & Ro

8.1

Veckans Middag

7.9

Linas Matkasse

Middagsfrid

Årstiderna

Gastrofy

4.6

6.4

6.7

7.7

One page - One keyword

Hello Fresh stands out from the competitors since it has recognized the

benefit of creating a page that is optimized towards one keyword. Gastrofy’s

website contain limited amounts of text content which explains why they

place in the bottom.

15


SEO Scores

| 30p

21.9

20.5

19.2

18.8 18.1

17.7 17.7

17.2 16.9

12.2

16


Functional UX

17


Usability

Gastrofy

9.25

Simple Feast

8.5

Hello Fresh

8

Årstiderna

7.7

Linas Matkasse

7

Middagsfrid

5.75

Mat & Ro

5.25

Veckans Middag

Ecoviva

Family Food

3.25

4.5

4

User friendly

Gastrofy provides simple and fast accessibility to their service

without the need of setting up an account. Repeated and clear

CTAs combined with desirable images and big pushable buttons

simplifies usability on both desktop and mobile.

18


Mobile Compatibility

Gastrofy 8.2

Hello Fresh

7.9

Family Food

7.9

Simple Feast

7.8

Linas Matkasse

7.4

Mat & Ro

6.2

Ecoviva

5.8

Veckans Middag

Middagsfrid

Årstiderna

5.2

5.1

5.1

Responsive Website

Gastrofy’s desktop website experience gives the impression that

everything was built with mobile in mind: to read, acquire information,

and complete a purchase is a seamless experience with clear CTAs and

simple navigation.

19


Credibility

Simple Feast 5

Årstiderna

4.8

Hello Fresh

4.3

Linas Matkasse

3.8

Mat & Ro

3.8

Gastrofy

3.3

Middagsfrid

Ecoviva

Veckans Middag

Family Food

0.3

0.8

1.8

2.8

Trustworthy Website

Simple Feast provides a highly credible website that is simple to use with

security verifications, easily accessible contact details, and information

about the company. It also has a simple check-out and payment process.

Simple Feast integrated a chat function in the bottom right corner available

at all times, which lessens the effort to contact the company.

20


Functional UX Scores

| 25 points

21.3

20.8

20.2

18.2

17.6

15.3

13.7

11.6

11.5

10.5

21


Creative UX

22


Desirability

Årstiderna

9.1

Hello Fresh

8.7

Gastrofy

7.7

Simple Feast

7.5

Middagsfrid

7.2

Linas Matkasse

6.9

Mat & Ro

Veckans Middag

Ecoviva

Family Food

4.5

4.2

5.7

6.2

Attractive website

Årstiderna’s website stands out in visual design with beautiful images,

compelling use of colour, and a clear hierarchical layout. The brand wins this

category with well-written and relevant copy-writing, as well as inspiring

sample menus and recipes.

23


Simplicity

Simple Feast

10

Linas Matkasse

10

Gastrofy

8.6

Hello Fresh

8.6

Middagsfrid

Veckans Middag

8.6

8

Årstiderna

7.4

Mat & Ro

Ecoviva

Family Food

4.6

6

7

Easy to use

Simple Feast provides a simple UX with much empty space,

easy-to-read texts, few options, and a clearly visible CTA above

the fold. The same applies to Linas Matkasse, which also received

the full score in this category.

24


Creative UX Scores

| 20 points

17.5

17.3

16.9

16.5

16.3

15.8

13.7

13.2

10.5

8.8

25


Social Media

26


82642 36751

9429 3670 3506 2814

5660 2770 2644

Brands by Facebook Followers

The amount of followers relates well with turnover where Linas Matkasse is the leading brand. Årstiderna has a strong

follower base relative to their turnover in comparison to the other brands. Since Hello Fresh has a global Facebook page

for their Facebook activities, they are excluded from this comparison.

27


Mat & Ro received high

engagement score

following their

successful Christmas

posts.

Facebook Followers & Engagement rate

Most brands are having hard time building a large follower base and

receiving high engagement from consumers at the same time (data

collected in December 2020).

These brands have difficulties

in achieving following and

engagement on Facebook

Despite large numbers of followers, Årstiderna and Linas

matkasse are having trouble in reaching engagement.

28


Hello Fresh

7

Linas Matkasse

6

Mat & Ro

6

Årstiderna

4

Veckans Middag

4

Ecoviva

4

Middagsfrid

3

Family Food

Gastrofy

Simple Feast

2

3

3

Fair Competition

Through compelling and varied content, including recurring

competitions and sharing customers’ posts, Hello Fresh is using

Facebook effectively.

29


15700

12600 8038

12900

2187 1807 1328

212

Companies by Instagram Followers

The distribution between number of followers for the different meal kit companies on Instagram are more

diverse than on Facebook. Family Food is excluded from the Instagram rankings due to inactivity.

157

30


Instagram Followers & Engagement rate

Results show that it is hard to maintain a high engagement rate while

simultaneously having a large amount of followers on Instagram. It

seems like Hello Fresh’s social media strategy is paying off with

increasing engagement and larger follower base.

Hello Fresh is the only brand that manages to

perform above an average amount of followers

as well as engagement rate. The brand’s

follower base has been growing rapidly.

Gastrofy and Veckans Middag

need to improve their Instagram

activities.

31


Hello Fresh

9

Linas Matkasse

8

Årstiderna

8

Middagsfrid

6

Simple Feast

5

Ecoviva

5

Mat & Ro

5

Veckans Middag

Gastrofy

Family Food 0

4

4

Competition and inspiration

Similar to their Facebook feed, Hello Fresh posts inspiring photos of

their product and use competitions to create engagement. They

also repost contents from influencers they are collaborating with.

32


Video Content - a missed opportunity?

Årstiderna, Linas Matkasse and Simple Feast are the only meal kit brands that have a YouTube channel for

Swedish followers. Yet, Simple Feast is the only one actively updating their video feed. Due to inactivity, searching

for “Linas Matkasse” or “Årstiderna” on YouTube does not return results linked to the brands’ channels. Only Simple

Feast enjoys recognition from YouTube’s search engine rankings.

We believe that meal kit brands should use YouTube more effectively in their marketing. YouTube is the second

most popular search engine in the world where meal kit brands can be discovered by consumers looking for

recipes. 33


Social Media Scores

| 25p

19

17

16

12

11

9

9

8

7

2

34



Final Ranking - Top Performers

1

1

11

2

Brand performance

11

2

9

10

75

3

4

Average performance

11

1

2

9

10

73

3

4

11

1

2

8

7

6

5

9

10

73

3

4

8

7

6

5

9

10

69

3

4

8

5

8

5

7

6

7

6

Metrics

1. Authority Score

2. Pagespeed

3. On-page Optimization

4. Usability

5. Mobile Compatibility

6. Credibility

7. Desirability

8. Simplicity

9. Facebook

10. Instagram

11. Youtube

36


Final Ranking - Average Performers

1

1

1

11

2

11

2

11

2

9

10

3

10

3

10

58 57 56

4

9

4

9

3

4

8

5

8

5

8

5

7

6

7

6

7

6

Metrics

1. Authority Score

2. Pagespeed

3. On-page Optimization

4. Usability

5. Mobile Compatibility

6. Credibility

7. Desirability

8. Simplicity

9. Facebook

10. Instagram

11. Youtube

37


Final Rankings - Low Performers

1

1

1

11

2

11

2

11

2

10

3

10

3

10

3

9

50

4

9

48

4

9

39

4

8

5

8

5

8

5

7

6

7

6

7

6

Metrics

1. Authority Score

2. Pagespeed

3. On-page Optimization

4. Usability

5. Mobile Compatibility

6. Credibility

7. Desirability

8. Simplicity

9. Facebook

10. Instagram

11. Youtube

38


A Recipe to Improve Digital Marketing

Build diverse backlink profiles with links from a number

of relevant domains to improve search engine visibility.

Prioritize the mobile experience by making your site

more responsive and optimize loading times. This will increase

both UX and SEO performance.

Start serving content in video format. Cooking videos

are popular on social media, this is something meal kit brands

should use to enhance their social media presence. Both

YouTube and Instagram are great tools for video marketing

tactics.

Make your website simple and visually appealing.

Good functional and creative UX should award your brand with a

higher conversion rate.

Consider all success factors. Building a well-rounded

digital marketing effort can result in higher turnover, as seen

with Linas Matkasse. 39


Thank You For

Reading This

Report.

Image credits

On Pexels: Cristian Dina, Lukas, Pixabay, PhotoMIX Company

On Unsplash: @pawel_czerwinski, @grimnoire

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