Foodie Solutions

While many restaurants
have utilized patio dining,
a large number
of guests continue to
choose delivery and
takeout options instead.
So, how can you deliver
the same level of service
to guests that choose
takeout over in-house
dining? Consider the
following steps.
Take Delivery In-House
Self-delivery has advantages for restaurants looking to grow their
delivery business. Keeping food delivery service in-house helps ensure
customers get the quality service they expect. Self delivery gives control
of operator’s brand. By offering in-house delivery the operator can
oversee every aspect of the delivery process to ensure customer
satisfaction.
Speedy Deliveries
When they visit your restaurant, guests want to be seated quickly,
spend ample time with their menu, and receive their food and check
in a timely manner. How does that translate to food delivery? It means
guests expect your restaurant to deliver food quickly and provide
anything extra—like condiments and napkins—they might need
to enjoy the meal.
Properly Package Food
Keeping food at a stable temperature and looking presentable plays
a crucial role in keeping customers satisfied and willing to return. Your
food may be tasty, but it can lose its appeal to some people if it’s not the
right temperature or if it requires reheating. Consider separating foods
of different temperatures with insulated hot and cold bags. Place
sauces and liquids in separate containers and wrap them in a
cushiony material to prevent messy spills during delivery. Investing
in proper food containers that maintain the integrity of the food
will help keep your customers satisfied.
Double Down on Food Safety
Every kitchen should make food handling safety a top priority, especially
during the time of COVID-19. Look at food safety training courses as
an investment in your customers' health and the reputation of your
business. Even for experienced staff members, refresher courses
offer new information or reminders about hygiene, cross-contamination,
proper food temperatures, allergen awareness, and more. Having a
knowledgeable staff can help save lives and protect your business
against negative PR.
Utilize Tamper-Evident Labels
or Tamper Evident Bags
You can ensure food safety with tamper-evident labels and tamper
evident bags. Ensuring a secure food delivery provides peace of
mind to the customer and can help deflect negative online reviews.
The extra attention to detail will help keep customers coming back
again and again in the future.
Click here for our ProtectIt Tamper evident labels on Sysco Shop
PROTECT YOUR BUSINESS TOOLKIT
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