[⚡PDF⚡] Intellectual Property in Government Contracts: Protecting and Enforcing IP at the State and Federal Level kindle
Client loyalty is increasingly difficult to earn and sustain. Furthermore⭐ heightened focus by clients on efficient⭐ cost effective and innovative service delivery – while trying to do more in-house and through automation – makes it more difficult for law firms to remain a dominant firm of choice. Added to this⭐ firms are seeing growing numbers of RFPs and increased competition from law companies⭐ technology providers and clients themselves. Written by management consultant veteran of 35 years⭐ Susan Saltonstall Duncan of RainMaking Oasis⭐ this Special Report addresses the key components of building superior client relationships that result in greater loyalty and long-term success. Featuring case studies and insights from leading companies and business professionals responsible for law firm selection and oversight⭐ it covers legal operations⭐ innovation and client development⭐ and includes a wealth of practical suggestions. The report contains five core sections: •The loyal client framework⭐ which looks at customer experience and clients as loyalists; •A roadmap⭐ getting started and staying on the right foot with clients⭐ which deals with trustworthiness⭐ client feedback and dealing with difficult clients; •Developing loyal client relationships⭐ in-person and remotely⭐ covering remote relationship d Client loyalty is increasingly difficult to earn and sustain. Furthermore⭐ heightened focus by clients on efficient⭐ cost effective and innovative service delivery – while trying to do more in-house and through automation – makes it more difficult for law firms to remain a dominant firm of choice. Added to this⭐ firms are seeing growing numbers of RFPs and increased competition from law companies⭐ technology providers and clients themselves. Written by management consultant veteran of 35 years⭐ Susan Saltonstall Duncan of RainMaking Oasis⭐ this Special Report addresses the key components of building superior client relationships that result in greater loyalty and long-term success. Featuring case studies and insights from leading companies and business professionals responsible for law firm selection and oversight⭐ it covers legal operations⭐ innovation and client development⭐ and includes a wealth of practical suggestions. The report contains five core sections: •The loyal client framework⭐ which looks at customer experience and clients as loyalists; •A roadmap⭐ getting started and staying on the right foot with clients⭐ which deals with trustworthiness⭐ client feedback and dealing with difficult clients; •Developing loyal client relationships⭐ in-person and remotely⭐ covering remote relationship d
[PDF] Intellectual Property in Government
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