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TOP THREE REASONS BOARDS<br />

CONSIDER NEW MANAGEMENT<br />

The first step is to<br />

understand how your current<br />

management company fails to<br />

serve the needs of your board and<br />

residents. Aligning with the full<br />

board on the issues is critical for a<br />

smooth decision-making process.<br />

Not all board members may agree,<br />

so communicate your opinions<br />

clearly and share what you<br />

believe the ultimate benefits<br />

to your property will be.<br />

1. Quality Management – An unresponsive property<br />

management company, failure to address task lists,<br />

compliance violations and fines, inaccurate financial<br />

reporting, inadequate staff training, or lack of<br />

communication and technology resources are<br />

just a few reasons to consider a change.<br />

2. Cost Savings and Increased Revenue– Is<br />

your current company helping you find<br />

ways to increase revenue (additional<br />

ancillary fees, convert unused spaces)<br />

or reduce costs? Consider your reserve<br />

investments, borrowing costs, supplies and<br />

service providers, insurance, real estate taxes,<br />

contracts and utility rates – if you are spending<br />

too much you may want to look elsewhere.<br />

3. Capital Projects – Your last capital project<br />

was poorly executed, improperly budgeted and/<br />

or creatively financed, and now there is the threat of<br />

litigation because inadequately-insured vendors were<br />

used. With several additional projects slated, you want to<br />

make the change well before they get underway.<br />

©2021 FirstService Residential. All Rights Reserved.

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