8 Steps 2.18.2021 Jeremy spread
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Step 1:<br />
Identify Your Needs<br />
If your board is dissatisfied with its current<br />
management company, we suggest speaking<br />
with the company’s senior management and<br />
ownership to give them an opportunity to<br />
correct the deficiencies. If they fail to<br />
take the necessary steps to address<br />
the problems, it may be time for a<br />
change.<br />
Consider how your existing company has<br />
not satisfied the day-to-day and unique<br />
needs and requirements of your building.<br />
Recognizing these shortfalls will help your<br />
board identify the service offerings and solutions<br />
required from your future management company.<br />
Start the Conversation:<br />
“Our board is essentially handling our day- to-day property<br />
operations because our current manager lacks the skill set,<br />
support and resources.”<br />
“Since COVID-19, our service has<br />
dropped off considerably and the lack of<br />
notifications and updates is concerning.”<br />
“The board appreciates being involved in<br />
making decisions, but it feels like we’re<br />
missing out on resources and financial<br />
savings.”<br />
“Over the last year our property manager<br />
has become much less proactive in<br />
communicating with our board and<br />
shareholders and our management<br />
company hasn’t addressed our concerns<br />
after we contacted senior management and<br />
ownership. Should we take the next step<br />
and start searching for a new management<br />
company?”<br />
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