Benita B

Benita B
0450 281 295
Melbourne, VIC
benita.botha88@gmail.com
benitab.info
benitab.medium.com
linkedin.com/in/benita-b
Dear Cliff Ings,
I feel I’d be an asset to the Partner Experience team at Acess4 using my skills and
experience developed in adult education (both online and IRL), leadership and
coordination, design, copywriting, and content creation. I’m also very keen as the position
aligns with my goals to further develop my abilities within the field of education.
I have a background of over 8 years in adult education, both online and in the physical
classroom, with a focus on English for Academic needs (EAP). The recent urgent shift
from physical to digital classes made me see the need education still has for adapting to
student-centred digital learning experiences that also consider the (backend) teacher’s
needs as a user regarding platforms like Moodle. This motivated me to dive further into
my interest in design and develop those skills further with a UX design course.
As a teacher, headteacher, internship coordinator and designer I have implemented
data-led decision making to create the best experiences by incorporating personalization,
various online platforms and physical mediums.
As a teacher, I found I’m a natural leader in that I enjoy supporting others to bring out
their best and will happily facilitate collaborative efforts.
As a head teacher I implemented improved processes for staff, teachers and students
such as the intake process that required the consultation of various stakeholders.
As an internship coordinator my data-led decision making, relationship building skills and
mentorship abilities were well-employed. I created new systems for sourcing feedback on
the internship experience from both our placement partners and the students to ensure
continuous improvement of the experience.
I had the privilege of working on teaching products in development at Englishtown,
Johannesburg. I was a major contributor to the WeChat Stories project, from which I
received great compliments from the participants. In the end, I was grateful for the
opportunity to present my method, motivation and perspective directly to Enio Ohmaye -
Englishtown’s Chief Technology and Experience Officer.
My BA in psychology and anthropology, as well as honours in anthropology, set me on a
path for my human-centred work. I learned the valuable skills of qualitative and
quantitative research as well as observation, ethnography, critical thinking and analysis
that I find to be useful not only in research roles but also in evaluating most decisions.
Thank you for your consideration. I sincerely hope to learn more about the Learning
Designer position, the Px team and Acess4.
Kind regards,
Benita B

CV

Benita B
0450 281 295
benitab.info
Melbourne, VIC
benitab.medium.com
benita.botha88@gmail.com
linkedin.com/in/benita-b
08/2020 - Present
User Experience Design Immersive
General Assembly, Melbourne, Australia
2015
CELTA - Cambridge Certificate in EnglishLanguage Teaching to
Adults
International House, Johannesburg, South Africa
2011
Honours in Anthropology (Post Grad)
Rhodes University,Grahamstown, South Africa
2011
Bachelor of Arts in Psychology andAnthropology
Rhodes University2011, Grahamstown, South Africa
learning
Korean
Figma
quantitative
research
qualitative
research
life-long
learning
Google & MS
suites
interviewing
user testing
sustainability
Miro
contextual
inquiry
ethnography
reading
Trello
critical thinking
enabling team
love of animals
& nature
Agile
critical insights
collaboration

Present
01/2021
Present
08/2020
08/2020
10/2019
09/2018
Freelance Copywriter & Designer, Upwork
>
Researching, copywriting, editing and creating content for
educational purposes
UX Researcher & Designer, General Assembly
>
Worked across the entire process of a UX/UI audit &
iteration of an agriculture-focused platform aiding
agribusiness management and financing
>
Crafted presentation to client & recieved glowingfeedback
>
Conceptual strategic MVP for getting ALDI into the online
marketin the most cost effective manner, aiming for a
triple win (business, customers & everyone else)
English for Academic Purposes Teacher, ILSC
>
Promoted three times in 4 years all while maintaining
excellentdelivery to my own English as Second Language
classes, both physical & online classes.
>
Participated in testing & feedback of digital onboarding
process
Volunteer Internship Coordinator, ILSC
>
100% of students meeting the language requirements
weresuccessfully placed & completed internships
>
Implemented feedback system & digital signatures
Built and maintained relationships with placement partners
Head Teacher, ILSC
>
Improved process for student testing and onboarding by
consulting with stakeholders
>
Redesigned signage in teacher's rooms for better access
toresources, both physical books and digital sites
>
Interviewed, hired & mentored new teachers
08/2016
07/2016
2016
2015
04/2015
11/2012
Lead Teacher, ILSC
>
Supported & mentored colleagues & new teachers
>
Interviewed & tested new students Organized & led activities
ESL Teacher, ILSC
>
Provided English as Second Language classes to adults
Freelance Copywriter, Upwork.com
>
Top-Rated Status for providing a range of services
likecopywriting, editing & content creation
Online ESL Teacher & Team Leader, Education First
>
Excellence for Service Award 2015
>
Winning Top-Team ranking three months consecutively