Dental Asia May/June 2020
For more than two decades, Dental Asia is the premium journal in linking dental innovators and manufacturers to its rightful audience. We devote ourselves in showcasing the latest dental technology and share evidence-based clinical philosophies to serve as an educational platform to dental professionals. Our combined portfolio of print and digital media also allows us to reach a wider market and secure our position as the leading dental media in the Asia Pacific region while facilitating global interactions among our readers.
For more than two decades, Dental Asia is the premium journal in linking dental innovators
and manufacturers to its rightful audience. We devote ourselves in showcasing the latest dental technology and share evidence-based clinical philosophies to serve as an educational platform to dental professionals. Our combined portfolio of print and digital media also allows us to reach a wider market and secure our position as the leading dental media in the Asia Pacific region while facilitating global interactions among our readers.
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Under the Spotlight<br />
Dr. Ng Chin Siau<br />
How a medical-school reject<br />
builds a dental empire<br />
Funny, upbeat and approachable, these are some of the words to describe<br />
Dr. Ng Chin Siau, founder and CEO of Q & M <strong>Dental</strong> Group. But he is not one<br />
to mince his words when it comes to issues that he has a strong opinion on.<br />
Dr. Ng Chin Siau was 12 when<br />
he had a root canal treatment.<br />
It was there and then that he<br />
realised the profession helps to<br />
alleviate pain.<br />
“Also, my mum had to spend a lot of money,”<br />
he quipped. “I thought to myself, ‘That is<br />
good money!’” he laughed.<br />
But more than that, Dr. Ng believes that the<br />
profession is one that allows him to “take the<br />
edge off the patients’ pain and suffering.”<br />
Initially, he tried to apply for medicine<br />
believing it will help him to achieve that.<br />
Instead, he was rejected, which turned out<br />
to be a blessing in disguise. Today, Q & M has<br />
80 dental clinics (and five medical clinics)<br />
in Singapore and 33 in Malaysia. Together<br />
with associate company Aoxin, Q & M also<br />
runs 18 dental hospitals and clinics in China.<br />
The start of an empire<br />
Dr. Ng lives by the phrase, “<br />
” (xiūshēn, qíjiā, zhìguó, píng<br />
tiānxià), which is taken from the teachings<br />
of Confucius, a famous Chinese philosopher<br />
from ancient China. The phrase means that<br />
in order to successfully govern a country<br />
() and bring peace to all () — or<br />
in Dr. Ng’s context, an organisation — one<br />
should learn to first govern one’s family<br />
(), and oneself ().<br />
In the last two decades, Q & M has achieved<br />
many successes which Dr. Ng credits to the<br />
full team – dentists, doctors, clinic support<br />
and administrative staff.<br />
Q & M (Quan Min) was founded in 1996; the<br />
name represents “for the people” which is Dr<br />
Ng’s aspiration to constantly lend a helping<br />
hand to people.<br />
In 1999, Q & M started expanding. “With<br />
every clinic, I’ve a new partner. When we had<br />
more than 30 clinics, we had a restructuring<br />
exercise and went IPO in 2009,” explained<br />
Dr. Ng.<br />
The various partner dentists at that time<br />
become shareholders of the holding<br />
company of Q & M – Quan Min Holdings.<br />
24<br />
DENTAL ASIA MAY / JUNE <strong>2020</strong>
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