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Water & Wastewater Asia January/February 2021

Water & Wastewater Asia is an expert source of industry information, cementing its position as an indispensable tool for trade professionals in the water and wastewater industry. As the most reliable publication in the region, industry experts turn this premium journal for credible journalism and exclusive insight provided by fellow industry professionals. Water & Wastewater Asia incorporates the official newsletter of the Singapore Water Association (SWA).

Water & Wastewater Asia is an expert source of industry information, cementing its position as an indispensable tool for trade professionals in the water and wastewater industry. As the most reliable publication in the region, industry experts turn this premium journal for credible journalism and exclusive insight provided by fellow industry professionals. Water & Wastewater Asia incorporates the official newsletter of the Singapore Water Association (SWA).

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52 ON OUR RADAR<br />

A solution 100% suited<br />

to social distancing<br />

Photo by Kyle Glenn & Alex on Unsplash<br />

In today’s unprecedented times,<br />

utilities all need to rethink the way<br />

they interact with customers and the<br />

demands made of employees.<br />

For utilities, business depends on<br />

collecting water meter data from<br />

customers – traditionally, this<br />

involves entering peoples’ homes<br />

and taking manual readings, but<br />

social distancing today requires<br />

limited physical contact with<br />

customers. On top of that, the shift<br />

to remote working means employees<br />

are less available to carry out<br />

readings on the ground.<br />

How do utilities overcome these<br />

challenges, collect data without<br />

customer contact, and better<br />

protect employees and customers?<br />

The answer could well be Diehl<br />

Metering’s IZAR radio technology,<br />

a solution that enables Automatic<br />

Meter Reading (AMR) and Automatic<br />

Metering Infrastructure (AMI) to<br />

allow for remote data capturing.<br />

FULLY CONTACTLESS<br />

By digitising meter reading, IZAR<br />

enables utilities to adapt to the<br />

current climate. There is no longer<br />

any need to make customer<br />

appointments – which eliminates<br />

physical interaction and the need<br />

to touch any devices. The whole<br />

process is entirely contactless.<br />

What’s more, readings are<br />

automatic, avoiding the potential for<br />

human error.<br />

READ METERS AT A<br />

DISTANCE<br />

With Diehl Metering’s AMR<br />

solution, utilities can choose from<br />

four different methods to collect<br />

readings. With the IZAR Walk-By<br />

solution, a person equipped with<br />

a tablet simply walks in front of<br />

consumers’ homes to capture their<br />

usage data, automatically and<br />

wirelessly. Similarly, the Drive-By<br />

solution enables readings to be<br />

taken from vehicles travelling up to<br />

50km/h.<br />

What’s more, IZAR makes it easy<br />

to switch from Drive-By to a<br />

Passive Drive-By solution without<br />

any need for an upgrade – saving<br />

time and labour costs. Radio<br />

<strong>January</strong> / <strong>February</strong> <strong>2021</strong> • waterwastewaterasia.com

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