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Corporate Learning at Extension

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CORPORATE<br />

LEARNING<br />

SERVICES<br />

Training solutions for<br />

smart organiz<strong>at</strong>ions


A<br />

COMPREHENSIVE<br />

APPROACH<br />

TO WORKPLACE<br />

DEVELOPMENT<br />

PEOPLE ARE YOUR ORGANIZATION’S GREATEST ASSET. The<br />

skills, knowledge, and talent of your team hold the key to your<br />

organiz<strong>at</strong>ion’s success and give you a competitive edge in the<br />

global market.<br />

People can also be your gre<strong>at</strong>est challenge. Many organiz<strong>at</strong>ions<br />

struggle to ensure th<strong>at</strong> their teams are supported with the right<br />

tools for their development. There is no shortage of available<br />

training programs, but the majority of those are guilty of being<br />

too generic, not easily applied to the day-to-day oper<strong>at</strong>ions of the<br />

organiz<strong>at</strong>ion, or difficult to measure against your objectives.<br />

The University of Alberta offers unique training solutions based on<br />

the analysis of your organiz<strong>at</strong>ion’s specific needs. From program<br />

planning to measurement and impact evalu<strong>at</strong>ion, our team of<br />

learning specialists works by your side throughout the entire cycle<br />

of training, providing you with the metrics and qualit<strong>at</strong>ive indic<strong>at</strong>ors<br />

you need to ensure your workforce development initi<strong>at</strong>ives are on<br />

the right track.


WHO<br />

WE<br />

ARE<br />

THE UNIVERSITY OF ALBERTA IS A TOP 5 CANADIAN UNIVERSITY<br />

and one of the Top 100 in the world, serving more than 37,000<br />

students and offering over 700 undergradu<strong>at</strong>e, gradu<strong>at</strong>e, and<br />

professional programs in 18 faculties. Founded in 1912, the Faculty<br />

of <strong>Extension</strong> is a bridge connecting the university to the surrounding<br />

community and the industries th<strong>at</strong> help to shape Alberta’s economy.<br />

The Faculty of <strong>Extension</strong> is widely regarded among business<br />

and government leaders for its ability to provide professional<br />

development activities th<strong>at</strong> m<strong>at</strong>ch the specific needs of different<br />

clients. Engaging with human resource departments, management<br />

teams, and corpor<strong>at</strong>e leaders, we have successfully worked with<br />

companies and organiz<strong>at</strong>ions such as Alberta Blue Cross, Manulife<br />

Financial, PCL Construction, Métis Employment Services, Workers<br />

Compens<strong>at</strong>ion Board, and many, many others.


WHAT<br />

WE DO<br />

WE PROVIDE ENGAGING, HIGH-QUALITY LEARNING EXPERIENCES<br />

tailored to different career stages, from entry level to mid-career to<br />

senior leadership. Our flexible professional development offerings<br />

are informed by up-to-the-minute knowledge and analysis of today’s<br />

quickly changing global environment.<br />

Our courses, workshops, and customized learning offerings are<br />

carefully crafted by a team of instructional designers with input from<br />

leading researchers and industry partners, and they are delivered by<br />

industry experts currently working and leading in their fields.<br />

We are committed to providing relevant, flexible, and high-quality<br />

training to individual learners and organiz<strong>at</strong>ions looking to maximize<br />

employee potential.<br />

W


CORPORATE<br />

LEARNING<br />

THAT WORKS<br />

FOR YOU<br />

WHEN YOU CHOOSE UALBERTA EXTENSION for a workforce<br />

development project, your organiz<strong>at</strong>ion is provided not only with<br />

the best training opportunities but also with the support of built-in<br />

assessment and measurement services. Th<strong>at</strong> is possible because of<br />

<strong>Extension</strong>’s deep expertise in continuing and professional educ<strong>at</strong>ion,<br />

with dedic<strong>at</strong>ed teams focused on needs assessment, instructional<br />

design, program delivery, and impact evalu<strong>at</strong>ion.<br />

Our corpor<strong>at</strong>e learning team works with your organiz<strong>at</strong>ion in a fourstage<br />

engagement process: we assess wh<strong>at</strong> you need, develop a plan<br />

th<strong>at</strong> best m<strong>at</strong>ches your needs, deliver the training program, and<br />

measure its impact.<br />

We understand th<strong>at</strong> sometimes only minor interventions are<br />

required. Maybe all you need for now is a conflict resolution<br />

seminar for middle management, or a short email writing course<br />

for your administr<strong>at</strong>ive personnel, or even just to enrol a few of your<br />

employees in one of our courses <strong>at</strong> a discounted r<strong>at</strong>e. We are also<br />

here to help you on those occasions. No m<strong>at</strong>ter how big or small<br />

your project is, UAlberta <strong>Extension</strong> has a training solution th<strong>at</strong> will<br />

fit your goals.


PROCESS<br />

AT A<br />

GLANCE<br />

ASSESS<br />

We start by engaging your organiz<strong>at</strong>ion<br />

in consult<strong>at</strong>ion activities to identify and<br />

assess your learning needs. With the help<br />

of your own structured d<strong>at</strong>a or by capturing<br />

it ourselves, we will compose an overview<br />

of your organiz<strong>at</strong>ion’s current position,<br />

future goals, people’s skills, and skill gaps.<br />

Factors such as structure, processes,<br />

personnel, and the unique culture of your<br />

organiz<strong>at</strong>ion are taken into account, as well<br />

as time and budgetary constraints.<br />

PLAN<br />

Based on the needs assessment, our<br />

team will develop a plan to meet your<br />

development requirements. In a few<br />

cases, this may be as simple as identifying<br />

existing courses or programs for individual<br />

employees, drawing from our pool of<br />

over 300 offerings covering areas such as<br />

leadership skills, project management,<br />

business communic<strong>at</strong>ions, marketing,<br />

and many more. In other cases, the best<br />

plan of action will involve customizing one<br />

or more of our offerings to the specific<br />

needs of your organiz<strong>at</strong>ion. And sometimes<br />

it may be necessary to develop courses<br />

and programs from scr<strong>at</strong>ch, where every<br />

aspect of the training will be tailored to<br />

your unique environment.


DELIVER<br />

We offer learning opportunities through<br />

a wide range of delivery form<strong>at</strong>s and<br />

scheduling options. Many offering may<br />

be delivered through the internet or as<br />

blended courses, a mix of online and faceto-face<br />

delivery th<strong>at</strong> brings together the<br />

best of each form<strong>at</strong>. Times and d<strong>at</strong>es for<br />

classroom-based activities are flexible.<br />

Classes can take place either on-site <strong>at</strong><br />

your organiz<strong>at</strong>ion, <strong>at</strong> the University of<br />

Alberta main campus, or <strong>at</strong> our newly<br />

renov<strong>at</strong>ed downtown campus <strong>at</strong> Enterprise<br />

Square, with st<strong>at</strong>e-of-the-art teaching<br />

technologies and modern spaces designed<br />

to provide optimal learning experiences.<br />

MEASURE<br />

Measurements are embedded within<br />

the process as an integral step. Factors<br />

assessed <strong>at</strong> the start of the program are<br />

measured <strong>at</strong> completion, using tools<br />

such as workplace evalu<strong>at</strong>ions, surveys,<br />

employee and client s<strong>at</strong>isfaction, etc.<br />

For longer-dur<strong>at</strong>ion training programs,<br />

ongoing monitoring through form<strong>at</strong>ive<br />

evalu<strong>at</strong>ion allows for adjustments if<br />

needed. Results are then shared with and<br />

reported to the client.


WHAT<br />

NOW?<br />

WHETHER YOU HAVE A CLEAR VISION OF HOW WE<br />

could assist with your next training initi<strong>at</strong>ive, or you<br />

just want to sit together and explore a wider range<br />

of possibilities, get in touch with us.<br />

Call us <strong>at</strong> 780-492-6980, send a message to<br />

corpor<strong>at</strong>e.learning@ualberta.ca, or come for a visit<br />

<strong>at</strong> 10230 Jasper Avenue, right <strong>at</strong> the heart of downtown<br />

Edmonton, in Enterprise Square.<br />

We also invite you to explore our website <strong>at</strong><br />

ualberta.ca/extension and learn more about our<br />

existing programs and courses, the work we do with<br />

learners maintaining or preparing for their professional<br />

design<strong>at</strong>ions, and the community-engaged and industryresponsive<br />

research developed within our faculty.


CANADA-ALBERTA<br />

JOB GRANT<br />

The Faculty of <strong>Extension</strong> offers courses and programs<br />

eligible for employee training cost assistance through<br />

the Canada-Alberta Job Grant. We have a wide range<br />

of offerings accepted for this employer-driven training<br />

program, which is available for businesses in all<br />

sectors across Alberta.


TALK<br />

TO US<br />

780-492-6980<br />

corpor<strong>at</strong>e.learning@ualberta.ca<br />

10230 Jasper Avenue<br />

Edmonton, Alberta T5J 4P6<br />

uab.ca/corp

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