WINTER 2021

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54 THE DISTRIBUTOR’S LINK Jim Truesdell James Truesdell is President of Brauer Supply Company, a distributor of specialty fasteners, insulation, air filtration, and air conditioning with headquarters in St. Louis. Mr. Truesdell is adjunct professor at Saint Louis University and Webster University. An attorney and frequently published writer, he is the author of “Total Quality Management: Reports From the Front Lines”. IN AND OUT OF THE COVID BUBBLE It seems like there are two worlds when it comes to dealing with “social distancing” in the age of the Covid pandemic. The supply chain continues to function. There are goods on the shelves because the distributors, salesclerks, retailers, delivery people, warehouse stockers, and manufacturers are present and on the job. Repair people still come to homes to fix refrigerators, washing machines, air conditioners, and garage door openers. Nursing home personnel are still on the job serving their residents. Utilities still function and electricity, natural gas, and water are there at the touch of a switch. People who work in industries that provide durable goods and physical services have little choice but to show up for work wearing masks, doing the extra cleaning and washing, and trying to maintain six feet distance from their co-workers and customers. Industries that deal in intangible goods and services are usually the ones who are working remotely and selling and servicing their products and services from their homes. They are able to operate within a carefully structured “bubble.” This is no doubt a good thing because it reduces necessary interaction for us all where it is possible. Strangely, however, it seems like those who are not “out in the world” become really afraid of the threat beyond their front door while those who must be out and about quickly become comfortable with the situation. They do what they have to do and accept that reality. I spend my daytimes in our industrial distribution industry which has never really shut down. Beyond the safety regimen practiced in all interactions, people I meet go forward with their daily tasks in pretty much the same manner they always have. At night I go teach at the local CONTRIBUTOR ARTICLE University which is making on-line or in-person classes available at the option of the instructor. It is a completely different world. Everyone seems hyper aware of the threat posed by the virus and many people will not venture onto the campus. Strict protocols are enforced to prevent spread of Covid, but that still does not give peace of mind to those who have been operating from home since the start of the pandemic. With these two different worlds, people have a tendency to judge people on the other side of the divide Those out and about are judged as being irresponsible; those sheltering in place are seen as being overly paranoid. Maybe we should all chill out a bit and tolerate those with different approaches. The mix seems to be keeping our society and economy going, for the most part, with goods available and social interactions kept to a minimum. One thing that is clear is that people at all levels are feeling stress and anxiety. When normal routines are broken and there is uncertainty about peoples’ incomes or continuity of their employer’s business, people will worry. Sometimes people who are sitting at home all day have the time to focus on what is troubling them. Anxiety hits young adults particularly hard as they are displaced from their normal college environments or find it extremely difficult to get a career started in the instant recession brought about by the pandemic. It is a particularly abrupt shock because, until February, the country had been experiencing an unprecedented jobs boom with unemployment rates at all-time lows. Parents are under stress as they deal with children at home needing assistance with on-line education and needing care if those parents must go to their workplace. CONTINUED ON PAGE 140
INTERNATIONAL FASTENERS, INC. THE DISTRIBUTOR’S LINK 55 Tampa . Charlotte . Chicago . Dallas . Los Angeles . Philadelphia TEL 1-888-241-0203 FAX 1-888-241-2096 EMAIL sales@daggerz.com WEB www.daggerz.com INTERNATIONAL FASTENERS, INC. - 25 YEARS AND GROWING! International Fasteners, Inc. is celebrating its 25th Anniversary and is growing stronger than ever. Known as The Distributor’s Choice, IFI is a company built on quality, trust, and professionalism. A company that even through adversity perseveres through creative adaptability in the everchanging fastener industry. What began as a manufacturer’s rep agency prior to being founded in 1996, International Fasteners, Inc. now has six stocking locations throughout the United States, carries one of the most comprehensive selections of construction fasteners and sells exclusively through the distribution channel. While the company has continued to grow over the years, some things remain the same as in the beginning. IFI still imports from the same high-quality factories in Taiwan to help keep distributors at ease with the quality of the Daggerz brand product. “We set the bar high in the quality and import of each fastener BUSINESS FOCUS ARTICLE we bring in” says Pete Carlino, President. To remain successful, it is important to change with the times but keep the elements that make the company exceptional. Continuing its success through the current climate has proven to be a challenge. However, it is one IFI has faced with ingenuity. This has allowed the company to continually grow and bring about many exciting new offerings such as the <strong>2021</strong> Product Catalog. Featuring a bold new cover design, this catalog represents the continued growth and creativity of International Fasteners, Inc. as it forges ahead into the next 25 years. Email sales@daggerz.com for your copy or download one at www.daggerz.com. Interested in partnering and growing with a company that is large enough to handle your business and small enough to care? Follow them on social media and make International Fasteners, Inc. your choice today! INTERNATIONAL FASTENERS, INC.
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WINTER 2021

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